Subir todos los cambios recientes a la rama principal

.github/copilot-context.md

@@ -1,187 +0,0 @@
-# Configuración Avanzada de GitHub Copilot para ServiceManagerWeb
-
-## Variables de Contexto Importantes
-
-### Configuración del Sistema
-```env
-# Variables críticas a considerar
-DATABASE_URL=postgresql+asyncpg://user:pass@localhost:5432/servicemanager
-REDIS_URL=redis://localhost:6379/0
-JWT_SECRET_KEY=your-secret-key
-TENANT_ISOLATION=strict
-CORS_ORIGINS=["http://localhost:3000", "http://localhost:3001"]
-```
-
-### Modelos de Datos Clave
-
-#### User Model Completo
-```python
-class User(Base):
-    __tablename__ = "users"
-    
-    id: Mapped[int] = mapped_column(primary_key=True)
-    tenant_id: Mapped[int] = mapped_column(ForeignKey("tenants.id"))
-    email: Mapped[str] = mapped_column(unique=True, index=True)
-    role: Mapped[UserRole] = mapped_column(default=UserRole.CLIENT_USER)
-    is_active: Mapped[bool] = mapped_column(default=True)
-    created_at: Mapped[datetime] = mapped_column(default=datetime.utcnow)
-```
-
-#### Ticket Workflow States
-```python
-class TicketStatus(str, Enum):
-    OPEN = "open"
-    IN_PROGRESS = "in_progress" 
-    PENDING_CLIENT = "pending_client"
-    RESOLVED = "resolved"
-    CLOSED = "closed"
-    CANCELLED = "cancelled"
-```
-
-## Reglas de Implementación Específicas
-
-### 1. Multi-Tenancy Estricto
-- NUNCA hacer queries sin filtrar por `tenant_id`
-- Middleware de tenant debe estar en toda request
-- Validar permisos a nivel de tenant antes de operaciones
-
-### 2. Audit Trail Obligatorio
-```python
-async def log_audit_event(
-    action: str,
-    resource_type: str,
-    resource_id: int,
-    user_id: int,
-    tenant_id: int,
-    details: dict = None
-):
-    # Implementar en todas las operaciones CRUD críticas
-```
-
-### 3. Error Handling Consistente
-```python
-# Backend
-raise HTTPException(
-    status_code=status.HTTP_403_FORBIDDEN,
-    detail="Insufficient permissions for tenant resource"
-)
-
-# Frontend  
-import { toast } from '$lib/stores/toast';
-toast.error("Error al procesar la solicitud");
-```
-
-### 4. Performance Patterns
-```python
-# Queries con paginación siempre
-async def get_tickets_paginated(
-    db: AsyncSession,
-    tenant_id: int,
-    skip: int = 0,
-    limit: int = 20
-) -> Tuple[List[Ticket], int]:
-    # Select con join optimizado + count total
-```
-
-## Componentes Frontend Reutilizables
-
-### Layout Structure
-```
-+layout.svelte (global)
-├── Header.svelte (navigation)
-├── Sidebar.svelte (menu)  
-└── Toast.svelte (notifications)
-```
-
-### Form Patterns
-```typescript
-// Validation con Zod
-const createTicketSchema = z.object({
-  title: z.string().min(5).max(200),
-  description: z.string().min(10),
-  priority: z.nativeEnum(TicketPriority),
-  category_id: z.number().positive()
-});
-```
-
-## Debugging y Logging
-
-### Backend Logging
-```python
-import structlog
-logger = structlog.get_logger(__name__)
-
-# En cada endpoint
-logger.info(
-    "ticket_created",
-    ticket_id=ticket.id,
-    user_id=current_user.id,
-    tenant_id=current_user.tenant_id,
-    correlation_id=request.correlation_id
-)
-```
-
-### Frontend Error Boundary
-```svelte
-<!-- En +layout.svelte -->
-{#if $page.error}
-  <ErrorComponent error={$page.error} />
-{/if}
-```
-
-## Comandos de Desarrollo Específicos
-
-```bash
-# Backend development
-cd backend && uvicorn app.main:app --reload --port 8000
-
-# Frontend internal (admin panel)  
-cd frontend-internal && npm run dev -- --port 3001
-
-# Frontend client (customer portal)
-cd frontend-client && npm run dev -- --port 3000
-
-# Workers
-cd workers && celery -A app.celery worker --loglevel=info
-
-# Full stack con Docker
-docker-compose -f docker-compose.dev.yml up
-
-# Database operations
-docker-compose exec backend alembic revision --autogenerate -m "Description"
-docker-compose exec backend alembic upgrade head
-
-# Testing complete
-docker-compose exec backend pytest -v --cov=app
-```
-
-## Code Review Checklist
-
-- [ ] ✅ Multi-tenant isolation verificado
-- [ ] 🔒 Autenticación/autorización implementada  
-- [ ] 📊 Audit logging en operaciones críticas
-- [ ] 🚀 Performance considerado (índices, paginación)
-- [ ] 🧪 Tests unitarios/integración agregados
-- [ ] 📝 OpenAPI documentation actualizada
-- [ ] 🎨 UI/UX consistente con design system
-- [ ] 🐛 Error handling comprehensivo
-- [ ] 📱 Responsive design verificado
-- [ ] 🔍 Type safety con TypeScript/mypy
-
-## Herramientas de Calidad
-
-```bash
-# Python quality
-ruff check . --fix
-black .  
-mypy .
-bandit -r app/
-safety check
-
-# JavaScript/TypeScript quality
-npm run lint
-npm run type-check
-npm run format
-```
-
-Esta configuración te ayudará a mantener la calidad enterprise del sistema ServiceManagerWeb.

.github/copilot-instructions.md

@@ -98,98 +98,4 @@ black .
 mypy .
 ```
 
-## Configuración de IA Especializada
-
-### Prioridades de Asistencia
-1. **Seguridad primero**: Siempre implementar autenticación/autorización en nuevos endpoints
-2. **Multi-tenancy**: Verificar aislamiento de datos entre tenants en toda nueva funcionalidad
-3. **Performance**: Considerar impacto en bases de datos grandes (índices, paginación, caching)
-4. **Auditabilidad**: Registrar acciones sensibles en el sistema de audit
-5. **Escalabilidad**: Código preparado para crecimiento empresarial
-
-### Patrones Preferidos
-
-#### Backend (FastAPI)
-```python
-# Estructura de endpoint típica
-@router.post("/", response_model=schemas.TicketResponse)
-async def create_ticket(
-    ticket: schemas.TicketCreate,
-    current_user: models.User = Depends(get_current_user),
-    db: AsyncSession = Depends(get_db)
-):
-    # 1. Validar permisos multi-tenant
-    # 2. Procesar lógica de negocio
-    # 3. Audit log
-    # 4. Return response
-```
-
-#### Frontend (SvelteKit)
-```typescript
-// Store pattern con Zod validation
-import { z } from 'zod';
-import { writable } from 'svelte/store';
-
-const TicketSchema = z.object({
-  title: z.string().min(5),
-  priority: z.enum(['LOW', 'MEDIUM', 'HIGH', 'URGENT'])
-});
-```
-
-### Contexto de Archivos Clave
-
-#### Backend Core
-- `app/core/security.py`: JWT, permissions, rate limiting
-- `app/middleware/tenant.py`: Multi-tenant context
-- `app/models/`: SQLAlchemy models con relationships
-- `app/api/v1/endpoints/`: Endpoints REST por dominio
-
-#### Frontend Routing
-- `frontend-internal/`: Panel administrativo interno
-- `frontend-client/`: Portal de clientes
-- Ambos usan SvelteKit con layout compartido
-
-#### Workers/Tasks
-- `workers/app/tasks/`: Tareas Celery asíncronas
-- `email_tasks.py`: Notificaciones y plantillas
-- `sla_tasks.py`: Monitoreo de SLAs automático
-
-### Troubleshooting Común
-
-#### Database Issues
-```bash
-# Reset migrations
-docker-compose exec backend alembic downgrade base
-docker-compose exec backend alembic upgrade head
-```
-
-#### Multi-tenant Debug
-- Verificar `tenant_context` middleware
-- Headers: `X-Tenant-ID` en requests
-- Queries siempre filtrar por tenant_id
-
-#### Frontend Build Errors
-```bash
-cd frontend-internal && npm run build
-cd frontend-client && npm run build
-```
-
-### Convenciones de Desarrollo
-
-#### Naming
-- **Models**: PascalCase (User, Ticket, TenantOrganization)
-- **Endpoints**: kebab-case (/api/v1/user-management/)
-- **Components**: PascalCase.svelte (TicketCard.svelte)
-- **Stores**: camelCase (ticketStore.ts)
-
-#### Error Handling
-- Backend: HTTPException con status codes apropiados
-- Frontend: Toast notifications para UX
-- Logs: Structured logging con correlation IDs
-
-#### Testing Strategy
-- Unit: Lógica de negocio y validaciones
-- Integration: Endpoints completos con DB
-- E2E: Flujos críticos multi-tenant
-
 Cuando trabajes en este proyecto, siempre considera la naturaleza multi-tenant y empresarial del sistema.

backend/add_columns.py

@@ -0,0 +1,22 @@
+import asyncio
+from sqlalchemy import text
+from app.core.database import engine
+
+async def add_columns():
+    print("Starting schema update...")
+    async with engine.begin() as conn:
+        try:
+            await conn.execute(text("ALTER TABLE tickets ADD COLUMN system_id UUID REFERENCES systems(id)"))
+            print("Added system_id column")
+        except Exception as e:
+            print(f"Error adding system_id (might exist): {e}")
+            
+        try:
+            await conn.execute(text("ALTER TABLE tickets ADD COLUMN category_id UUID REFERENCES categories(id)"))
+            print("Added category_id column")
+        except Exception as e:
+            print(f"Error adding category_id (might exist): {e}")
+    print("Schema update finished.")
+
+if __name__ == "__main__":
+    asyncio.run(add_columns())

backend/alembic.ini

@@ -1,54 +1,7 @@
-# A generic, single database configuration for ServiceManagerWeb
-
 [alembic]
-# path to migration scripts
-script_location = migrations
+script_location = backend/alembic
+sqlalchemy.url = postgresql+asyncpg://${POSTGRES_USER}:${POSTGRES_PASSWORD}@${POSTGRES_HOST}:${POSTGRES_PORT}/${POSTGRES_DB}
 
-# template used to generate migration file names; The default value is %%(rev)s_%%(slug)s
-# Uncomment the line below if you want the files to be prepended with date and time
-# file_template = %%(year)d%%(month).2d%%(day).2d_%%(hour).2d%%(minute).2d-%%(rev)s_%%(slug)s
-
-# sys.path path, will be prepended to sys.path if present.
-# defaults to the current working directory.
-prepend_sys_path = .
-
-# timezone to use when rendering the date within the migration file
-# as well as the filename.
-# If specified, requires the python-dateutil library that can be
-# installed by adding `alembic[tz]` to the pip requirements
-# string value is passed to dateutil.tz.gettz()
-# leave blank for localtime
-# timezone =
-
-# max length of characters to apply to the
-# "slug" field
-# truncate_slug_length = 40
-
-# set to 'true' to run the environment during
-# the 'revision' command, regardless of autogenerate
-# revision_environment = false
-
-# set to 'true' to allow .pyc and .pyo files without
-# a source .py file to be detected as revisions in the
-# versions/ directory
-# sourceless = false
-
-# version path separator; As mentioned above, this is the character used to split
-# version_locations. The default within new alembic.ini files is "os", which uses
-# os.pathsep. If this key is omitted entirely, it falls back to the legacy
-# behavior of splitting on spaces and/or commas.
-# Valid values for version_path_separator are:
-#
-# version_path_separator = :
-# version_path_separator = ;
-# version_path_separator = space
-version_path_separator = os
-
-# the output encoding used when revision files
-# are written from script.py.mako
-# output_encoding = utf-8
-
-# Logging configuration
 [loggers]
 keys = root,sqlalchemy,alembic
 
@@ -80,5 +33,4 @@ level = NOTSET
 formatter = generic
 
 [formatter_generic]
-format = %(levelname)-5.5s [%(name)s] %(message)s
-datefmt = %H:%M:%S
+format = %(levelname)-5.5s [%(name)s] %(message)s

backend/alembic/env.py

@@ -0,0 +1,65 @@
+from logging.config import fileConfig
+from sqlalchemy import engine_from_config
+from sqlalchemy import pool
+from alembic import context
+import os
+from dotenv import load_dotenv
+import sys
+import os
+from sqlalchemy.ext.asyncio import AsyncEngine, create_async_engine
+import asyncio
+
+# Cargar variables de entorno desde .env
+load_dotenv()
+
+# Agregar el directorio 'backend' al PYTHONPATH
+sys.path.append(os.path.dirname(os.path.dirname(os.path.abspath(__file__))))
+
+
+# Configuración de Alembic
+config = context.config
+
+# Configurar logging
+if config.config_file_name is not None:
+    fileConfig(config.config_file_name)
+
+# Agregar la URL de la base de datos desde las variables de entorno
+config.set_main_option(
+    "sqlalchemy.url",
+    os.getenv("DATABASE_URL", "postgresql+asyncpg://user:password@localhost/dbname")
+)
+
+# Importar modelos para las migraciones
+from app.models import *  # Importa todos los modelos aquí
+from app.core.database import Base
+
+target_metadata = Base.metadata  # Reemplaza con tu metadata
+
+# Cambiar el motor a asíncrono para Alembic
+from sqlalchemy.ext.asyncio import AsyncEngine, create_async_engine
+
+# Crear el motor asíncrono
+connectable = create_async_engine(
+    os.getenv("DATABASE_URL", "postgresql+asyncpg://user:password@localhost/dbname"),
+    echo=True,  # Habilitar logs para depuración
+)
+
+async def run_migrations():
+    async with connectable.connect() as connection:
+        await connection.run_sync(do_run_migrations)
+
+def do_run_migrations(connection):
+    context.configure(connection=connection, target_metadata=target_metadata)
+    with context.begin_transaction():
+        context.run_migrations()
+
+# Configurar migraciones en modo offline
+def run_migrations_offline():
+    context.configure(url=os.getenv("DATABASE_URL"), target_metadata=target_metadata, literal_binds=True)
+    with context.begin_transaction():
+        context.run_migrations()
+
+if context.is_offline_mode():
+    run_migrations_offline()
+else:
+    asyncio.run(run_migrations())

backend/alembic/versions/add_clients_table.py

@@ -0,0 +1,28 @@
+"""
+Add clients table
+"""
+
+from alembic import op
+import sqlalchemy as sa
+from sqlalchemy import inspect
+
+# revision identifiers, used by Alembic.
+revision = "add_clients_table"
+down_revision = None
+branch_labels = None
+depends_on = None
+
+def upgrade():
+    bind = op.get_bind()
+    inspector = inspect(bind)
+    if 'clients' not in inspector.get_table_names():
+        op.create_table(
+            'clients',
+            sa.Column('id', sa.Integer, primary_key=True, autoincrement=True),
+            sa.Column('name', sa.String, nullable=False),
+            sa.Column('email', sa.String, nullable=False, unique=True),
+            sa.Column('phone', sa.String, nullable=False),
+        )
+
+def downgrade():
+    op.drop_table('clients')

backend/alembic/versions/add_system_id_to_tickets.py

@@ -0,0 +1,20 @@
+"""
+Agregar columna system_id a la tabla tickets
+"""
+
+from alembic import op
+import sqlalchemy as sa
+
+# Revisión ID y dependencias
+revision = 'add_system_id_to_tickets'
+down_revision = None
+branch_labels = None
+depends_on = None
+
+def upgrade():
+    """Agregar columna system_id a la tabla tickets."""
+    op.add_column('tickets', sa.Column('system_id', sa.UUID, nullable=True))
+
+def downgrade():
+    """Eliminar columna system_id de la tabla tickets."""
+    op.drop_column('tickets', 'system_id')

backend/alembic/versions/add_updated_at_to_category.py

@@ -0,0 +1,18 @@
+"""
+Add updated_at column to ticket_categories
+"""
+
+from alembic import op
+import sqlalchemy as sa
+
+# revision identifiers, used by Alembic.
+revision = "add_updated_at_to_category"
+down_revision = "add_clients_table"
+branch_labels = None
+depends_on = None
+
+def upgrade():
+    op.add_column("ticket_categories", sa.Column("updated_at", sa.DateTime(timezone=True), nullable=True))
+
+def downgrade():
+    op.drop_column("ticket_categories", "updated_at")

backend/app/api/deps.py

@@ -9,7 +9,6 @@ from app.core.database import get_db
 from app.core.security import security
 from app.core.config import get_settings
 from app.models.user import User, UserRole
-from app.models.tenant import Tenant
 
 settings = get_settings()
 
@@ -57,19 +56,12 @@ async def get_current_active_superuser(
         )
     return current_user
 
-
-async def get_current_tenant(
+async def get_current_active_user(
     current_user: User = Depends(get_current_user),
-    db: AsyncSession = Depends(get_db)
-) -> Tenant:
-    """Obtener el tenant del usuario actual."""
-    result = await db.execute(select(Tenant).where(Tenant.id == current_user.tenant_id))
-    tenant = result.scalar_one_or_none()
-    
-    if not tenant:
+) -> User:
+    if not current_user.is_active:
         raise HTTPException(
-            status_code=status.HTTP_404_NOT_FOUND,
-            detail="Tenant not found"
+            status_code=status.HTTP_400_BAD_REQUEST,
+            detail="Inactive user",
         )
-    
-    return tenant
+    return current_user

backend/app/api/schemas/__init__.py

@@ -1,15 +0,0 @@
-"""Schemas package initialization."""
-
-from .client_profile import (
-    ClientProfileCreate,
-    ClientProfileUpdate, 
-    ClientProfileResponse,
-    ClientProfileSummary
-)
-
-__all__ = [
-    "ClientProfileCreate",
-    "ClientProfileUpdate",
-    "ClientProfileResponse", 
-    "ClientProfileSummary"
-]

backend/app/api/schemas/attachment.py

@@ -1,25 +0,0 @@
-"""
-Attachment Schemas - ServiceManagerWeb
-"""
-from pydantic import BaseModel, ConfigDict, Field
-from datetime import datetime
-from typing import Optional
-import uuid
-
-
-class AttachmentResponse(BaseModel):
-    """Schema para respuesta de attachment"""
-    id: uuid.UUID
-    ticket_id: uuid.UUID
-    comment_id: Optional[uuid.UUID] = None
-    uploaded_by: uuid.UUID
-    filename: str
-    original_filename: str
-    mime_type: str
-    file_size: int
-    file_path: str
-    uploaded_by_name: Optional[str] = None
-    created_at: datetime
-    download_url: Optional[str] = None
-    
-    model_config = ConfigDict(from_attributes=True)

backend/app/api/schemas/audit.py

@@ -1,191 +0,0 @@
-"""
-Audit Schemas - ServiceManagerWeb
-
-Schemas Pydantic para endpoints de auditoría
-"""
-
-from pydantic import BaseModel, Field, UUID4
-from typing import Optional, Dict, Any
-from datetime import datetime
-
-
-class AuditLogBase(BaseModel):
-    """Schema base para audit logs."""
-    action: str = Field(..., description="Acci├│n realizada (ej: ticket.create)")
-    resource_type: str = Field(..., description="Tipo de recurso (ticket, user, etc.)")
-    resource_id: Optional[UUID4] = Field(None, description="ID del recurso afectado")
-    extra_metadata: Optional[Dict[str, Any]] = Field(None, description="Metadata adicional", alias="metadata")
-
-
-class AuditLogResponse(AuditLogBase):
-    """
-    Schema de respuesta para audit logs.
-    
-    Incluye toda la informaci├│n del log con datos del usuario.
-    """
-    id: UUID4
-    tenant_id: UUID4
-    user_id: Optional[UUID4]
-    
-    # Informaci├│n del usuario (si existe)
-    user_email: Optional[str] = None
-    user_name: Optional[str] = None
-    user_role: Optional[str] = None
-    
-    # Contexto de la acci├│n
-    ip_address: Optional[str]
-    user_agent: Optional[str]
-    correlation_id: Optional[UUID4]
-    
-    # Cambios realizados
-    old_values: Optional[Dict[str, Any]]
-    new_values: Optional[Dict[str, Any]]
-    
-    # Timestamp
-    created_at: datetime
-    
-    # Display friendly
-    action_display: str = Field(description="Acci├│n en formato amigable")
-    
-    class Config:
-        from_attributes = True
-
-
-# ===================================
-# SECURITY ANALYSIS SCHEMAS
-# ===================================
-
-class SecurityThreatPattern(BaseModel):
-    """Patrón de amenaza detectado."""
-    type: str = Field(description="Tipo de amenaza (brute_force, privilege_escalation, etc.)")
-    severity: str = Field(description="Severidad: low, medium, high, critical")
-    description: str = Field(description="Descripción de la amenaza")
-    occurrences: int = Field(description="Número de ocurrencias")
-    affected_ips: list[str] = Field(default=[], description="IPs involucradas")
-    affected_users: list[str] = Field(default=[], description="Usuarios afectados")
-    first_seen: datetime = Field(description="Primera ocurrencia")
-    last_seen: datetime = Field(description="Última ocurrencia")
-    recommendations: list[str] = Field(default=[], description="Recomendaciones de acción")
-
-
-class SecurityAnalysisResponse(BaseModel):
-    """Análisis completo de seguridad."""
-    overall_risk_level: str = Field(description="Nivel de riesgo general: safe, low, medium, high, critical")
-    total_threats_detected: int = Field(description="Total de amenazas detectadas")
-    threats: list[SecurityThreatPattern] = Field(description="Lista de amenazas detectadas")
-    analysis_period_hours: int = Field(description="Período de análisis en horas")
-    generated_at: datetime = Field(description="Timestamp del análisis")
-    
-    # Estadísticas de seguridad
-    failed_login_attempts: int = Field(description="Intentos fallidos de login")
-    suspicious_ips_count: int = Field(description="IPs sospechosas detectadas")
-    critical_actions_count: int = Field(description="Acciones críticas realizadas")
-    
-    # Opciones de acción
-    recommended_actions: list[str] = Field(default=[], description="Acciones recomendadas")
-
-
-class SecurityActionRequest(BaseModel):
-    """Solicitud de acción de seguridad."""
-    action_type: str = Field(description="Tipo de acción: block_ip, notify_admin, reset_password, etc.")
-    target: str = Field(description="Objetivo de la acción (IP, email, etc.)")
-    reason: str = Field(description="Razón de la acción")
-    duration_minutes: Optional[int] = Field(None, description="Duración del bloqueo en minutos")
-
-
-class SecurityActionResponse(BaseModel):
-    """Respuesta de acción de seguridad."""
-    success: bool = Field(description="Si la acción fue exitosa")
-    message: str = Field(description="Mensaje descriptivo")
-    action_id: Optional[UUID4] = Field(None, description="ID de la acción registrada")
-
-
-class SecurityIncidentResponse(BaseModel):
-    """Respuesta para incidentes de seguridad."""
-    id: str = Field(description="ID único del incidente")
-    title: str = Field(description="Título del incidente")
-    description: Optional[str] = Field(None, description="Descripción detallada")
-    severity: str = Field(description="Severidad: low, medium, high, critical")
-    status: str = Field(description="Estado: active, investigating, resolved")
-    incident_type: str = Field(description="Tipo de incidente")
-    affected_user: Optional[str] = Field(None, description="Usuario afectado")
-    source_ip: Optional[str] = Field(None, description="IP origen del incidente")
-    evidence: list[str] = Field(default=[], description="Evidencia del incidente")
-    metadata: Optional[Dict[str, Any]] = Field(None, description="Metadata adicional")
-    created_at: datetime = Field(description="Fecha de creación")
-    updated_at: Optional[datetime] = Field(None, description="Última actualización")
-    resolved_at: Optional[datetime] = Field(None, description="Fecha de resolución")
-
-    class Config:
-        from_attributes = True
-
-
-class SecurityIncidentListResponse(BaseModel):
-    """Respuesta paginada de incidentes de seguridad."""
-    incidents: list[SecurityIncidentResponse]
-    total: int = Field(description="Total de incidentes")
-    page: int = Field(description="Página actual")
-    per_page: int = Field(description="Incidentes por página")
-    total_pages: int = Field(description="Total de páginas")
-
-    class Config:
-        from_attributes = True
-
-
-class AuditLogFilters(BaseModel):
-    """
-    Filtros para consulta de audit logs.
-    
-    Permite filtrar por m├║ltiples criterios.
-    """
-    # Paginaci├│n
-    page: int = Field(default=1, ge=1, description="Número de página")
-    per_page: int = Field(default=50, ge=1, le=100, description="Elementos por página")
-    
-    # Filtros
-    user_id: Optional[UUID4] = Field(None, description="Filtrar por usuario")
-    action: Optional[str] = Field(None, description="Filtrar por acción específica")
-    resource_type: Optional[str] = Field(None, description="Filtrar por tipo de recurso")
-    resource_id: Optional[UUID4] = Field(None, description="Filtrar por ID de recurso")
-    
-    # Rango de fechas
-    date_from: Optional[datetime] = Field(None, description="Fecha inicio (ISO 8601)")
-    date_to: Optional[datetime] = Field(None, description="Fecha fin (ISO 8601)")
-    
-    # B├║squeda
-    search: Optional[str] = Field(None, description="B├║squeda en acciones o recursos")
-
-
-class AuditLogStats(BaseModel):
-    """
-    Estadísticas de auditoría.
-    
-    Resumen de actividad del sistema.
-    """
-    total_actions: int = Field(description="Total de acciones registradas")
-    actions_today: int = Field(description="Acciones en las ├║ltimas 24 horas")
-    actions_this_week: int = Field(description="Acciones en los últimos 7 días")
-    critical_actions_today: int = Field(description="Acciones críticas hoy (delete, cambios sensibles)")
-    
-    # Top acciones
-    top_actions: Dict[str, int] = Field(description="Acciones más frecuentes")
-    
-    # Top usuarios
-    top_users: Dict[str, int] = Field(description="Usuarios más activos")
-    
-    # Actividad por tipo de recurso
-    by_resource_type: Dict[str, int] = Field(description="Acciones por tipo de recurso")
-
-
-class AuditLogListResponse(BaseModel):
-    """
-    Respuesta paginada de audit logs.
-    """
-    logs: list[AuditLogResponse]
-    total: int = Field(description="Total de registros")
-    page: int = Field(description="Página actual")
-    per_page: int = Field(description="Registros por página")
-    total_pages: int = Field(description="Total de páginas")
-    
-    class Config:
-        from_attributes = True

backend/app/api/schemas/client_profile.py

@@ -1,202 +0,0 @@
-"""
-Client Profile Schemas - ServiceManagerWeb
-Esquemas de validación para el perfil empresarial de clientes
-"""
-
-from pydantic import BaseModel, Field, validator, EmailStr
-from typing import Optional
-from decimal import Decimal
-from datetime import datetime
-import uuid
-
-
-class ClientProfileBase(BaseModel):
-    """Schema base para ClientProfile."""
-    
-    # === INFORMACIÓN GENERAL ===
-    business_name: Optional[str] = Field(None, max_length=255, description="Razón social")
-    commercial_name: Optional[str] = Field(None, max_length=255, description="Nombre comercial")
-    client_code: Optional[str] = Field(None, max_length=50, description="Clave de cliente")
-    client_type: Optional[str] = Field(None, max_length=50, description="Tipo de cliente")
-    rfc: Optional[str] = Field(None, max_length=13, description="RFC (México)")
-    tax_id: Optional[str] = Field(None, max_length=50, description="ID fiscal general")
-    
-    # === UBICACIÓN ===
-    country: Optional[str] = Field(None, max_length=100, description="País")
-    state: Optional[str] = Field(None, max_length=100, description="Estado/Provincia")
-    city: Optional[str] = Field(None, max_length=100, description="Ciudad")
-    address: Optional[str] = Field(None, description="Dirección completa")
-    external_number: Optional[str] = Field(None, max_length=20, description="Número exterior")
-    internal_number: Optional[str] = Field(None, max_length=20, description="Número interior")
-    postal_code: Optional[str] = Field(None, max_length=10, description="Código postal")
-    neighborhood: Optional[str] = Field(None, max_length=100, description="Colonia")
-    
-    # === CONTACTO ===
-    main_phone: Optional[str] = Field(None, max_length=20, description="Teléfono principal")
-    secondary_phone: Optional[str] = Field(None, max_length=20, description="Teléfono secundario")
-    direct_phone: Optional[str] = Field(None, max_length=20, description="Teléfono directo")
-    phone_extension: Optional[str] = Field(None, max_length=10, description="Extensión")
-    fax: Optional[str] = Field(None, max_length=20, description="Fax")
-    
-    # === INFORMACIÓN ADICIONAL ===
-    business_hours: Optional[str] = Field(None, max_length=255, description="Horario de atención")
-    website: Optional[str] = Field(None, max_length=255, description="Página web")
-    main_email: Optional[EmailStr] = Field(None, description="Email principal")
-    billing_email: Optional[EmailStr] = Field(None, description="Email de facturación")
-    
-    # === MARKETING ===
-    advertising_medium: Optional[str] = Field(None, max_length=255, description="Medio de publicidad")
-    nationality: Optional[str] = Field(None, max_length=100, description="Nacionalidad")
-    
-    # === CONFIGURACIÓN EMPRESARIAL ===
-    logo_url: Optional[str] = Field(None, max_length=500, description="URL del logo")
-    company_representative: Optional[str] = Field(None, max_length=255, description="Representante de empresa")
-    legal_representative: Optional[str] = Field(None, max_length=255, description="Representante legal")
-    
-    # === FINANZAS/FACTURACIÓN ===
-    credit_limit: Optional[Decimal] = Field(None, description="Límite de crédito")
-    payment_terms: Optional[str] = Field(None, max_length=100, description="Términos de pago")
-    preferred_currency: str = Field("MXN", max_length=3, description="Moneda preferida")
-    
-    # === METADATOS ===
-    send_to_billing: bool = Field(False, description="Enviar a facturación")
-    is_active_client: bool = Field(True, description="Cliente activo")
-    is_prospect: bool = Field(False, description="Es prospecto")
-    notes: Optional[str] = Field(None, description="Notas adicionales")
-
-    @validator('rfc')
-    def validate_rfc(cls, v):
-        """Validar formato de RFC mexicano."""
-        if v is None:
-            return v
-        
-        v = v.strip().upper()
-        if len(v) < 10 or len(v) > 13:
-            raise ValueError('RFC debe tener entre 10 y 13 caracteres')
-        
-        # Validación básica de formato RFC
-        import re
-        rfc_pattern = r'^[A-ZÑ&]{3,4}[0-9]{6}[A-Z0-9]{3}$'
-        if not re.match(rfc_pattern, v):
-            raise ValueError('Formato de RFC inválido')
-        
-        return v
-
-    @validator('postal_code')
-    def validate_postal_code(cls, v):
-        """Validar código postal."""
-        if v is None:
-            return v
-        
-        v = v.strip()
-        if not v.isdigit() or len(v) != 5:
-            raise ValueError('Código postal debe tener 5 dígitos')
-        
-        return v
-
-    @validator('website')
-    def validate_website(cls, v):
-        """Validar formato de sitio web."""
-        if v is None:
-            return v
-        
-        v = v.strip()
-        if not v.startswith(('http://', 'https://')):
-            v = f"https://{v}"
-        
-        import re
-        url_pattern = r'^https?://.+\..+'
-        if not re.match(url_pattern, v):
-            raise ValueError('Formato de sitio web inválido')
-        
-        return v
-
-    @validator('preferred_currency')
-    def validate_currency(cls, v):
-        """Validar código de moneda."""
-        valid_currencies = ['MXN', 'USD', 'EUR', 'GBP', 'CAD']
-        if v not in valid_currencies:
-            raise ValueError(f'Moneda debe ser una de: {", ".join(valid_currencies)}')
-        return v
-
-
-class ClientProfileCreate(ClientProfileBase):
-    """Schema para crear un perfil de cliente."""
-    pass
-
-
-class ClientProfileUpdate(ClientProfileBase):
-    """Schema para actualizar un perfil de cliente."""
-    pass
-
-
-class ClientProfileResponse(ClientProfileBase):
-    """Schema de respuesta para ClientProfile."""
-    
-    id: uuid.UUID
-    tenant_id: uuid.UUID
-    created_at: datetime
-    updated_at: datetime
-
-    class Config:
-        from_attributes = True
-
-    @property
-    def full_address(self) -> str:
-        """Dirección completa formateada."""
-        address_parts = []
-        
-        if self.address:
-            address_parts.append(self.address)
-        
-        if self.external_number:
-            if self.internal_number:
-                address_parts.append(f"#{self.external_number}-{self.internal_number}")
-            else:
-                address_parts.append(f"#{self.external_number}")
-        
-        if self.neighborhood:
-            address_parts.append(f"Col. {self.neighborhood}")
-        
-        if self.city and self.state:
-            address_parts.append(f"{self.city}, {self.state}")
-        
-        if self.postal_code:
-            address_parts.append(f"C.P. {self.postal_code}")
-            
-        if self.country:
-            address_parts.append(self.country)
-            
-        return ", ".join(address_parts)
-
-    @property
-    def display_name(self) -> str:
-        """Nombre para mostrar."""
-        return self.commercial_name or self.business_name or "Sin nombre"
-
-
-class ClientProfileSummary(BaseModel):
-    """Schema resumido para listados."""
-    
-    id: uuid.UUID
-    tenant_id: uuid.UUID
-    business_name: Optional[str]
-    commercial_name: Optional[str]
-    rfc: Optional[str]
-    client_code: Optional[str]
-    city: Optional[str]
-    state: Optional[str]
-    main_phone: Optional[str]
-    main_email: Optional[str]
-    is_active_client: bool
-    is_prospect: bool
-    created_at: datetime
-    updated_at: datetime
-
-    class Config:
-        from_attributes = True
-
-    @property
-    def display_name(self) -> str:
-        """Nombre para mostrar."""
-        return self.commercial_name or self.business_name or "Sin nombre"

backend/app/api/v1/endpoints/auth.py

@@ -8,7 +8,6 @@ from fastapi import APIRouter, HTTPException, status, Depends
 from fastapi.security import OAuth2PasswordBearer, OAuth2PasswordRequestForm
 from sqlalchemy.ext.asyncio import AsyncSession
 from sqlalchemy import select
-from sqlalchemy.orm import selectinload
 from pydantic import BaseModel, EmailStr
 from typing import Optional
 import structlog
@@ -18,7 +17,6 @@ from app.core.security import security
 from app.core.config import get_settings
 from app.models.user import User
 from app.models.tenant import Tenant
-from app.services.audit_service import AuditService
 
 router = APIRouter()
 logger = structlog.get_logger(__name__)
@@ -100,23 +98,6 @@ async def login(
             "Login failed - invalid credentials",
             email=login_data.email
         )
-        
-        # Registrar intento fallido en auditoría (si el usuario existe)
-        if user:
-            try:
-                await AuditService.log(
-                    db=db,
-                    tenant_id=user.tenant_id,
-                    user_id=None,  # Login fallido = sin user_id
-                    action="user.login_failed",
-                    resource_type="user",
-                    resource_id=user.id,
-                    metadata={"email": login_data.email, "reason": "invalid_password"}
-                )
-                await db.commit()
-            except Exception as e:
-                logger.warning("Failed to log audit entry", error=str(e))
-        
         raise HTTPException(
             status_code=status.HTTP_401_UNAUTHORIZED,
             detail="Credenciales inválidas"
@@ -144,21 +125,6 @@ async def login(
     access_token = security.create_access_token(token_data)
     refresh_token = security.create_refresh_token(token_data)
     
-    # Registrar login exitoso en auditoría
-    try:
-        await AuditService.log(
-            db=db,
-            tenant_id=user.tenant_id,
-            user_id=user.id,
-            action="user.login",
-            resource_type="user",
-            resource_id=user.id,
-            metadata={"email": user.email, "success": True}
-        )
-        await db.commit()
-    except Exception as e:
-        logger.warning("Failed to log audit entry", error=str(e))
-    
     logger.info(
         "Login successful",
         email=login_data.email,
@@ -260,25 +226,6 @@ async def logout(
     
     # TODO: Revoke refresh token in database
     
-    # Registrar logout en auditoría
-    try:
-        import uuid
-        user_id = uuid.UUID(payload["sub"])
-        tenant_id = uuid.UUID(payload["tenant_id"])
-        
-        await AuditService.log(
-            db=db,
-            tenant_id=tenant_id,
-            user_id=user_id,
-            action="user.logout",
-            resource_type="user",
-            resource_id=user_id,
-            metadata={"email": payload.get("email")}
-        )
-        await db.commit()
-    except Exception as e:
-        logger.warning("Failed to log audit entry", error=str(e))
-    
     logger.info("Logout successful", user_id=payload["sub"])
     
     return {"message": "Successfully logged out"}
@@ -310,49 +257,41 @@ async def get_current_user(
             detail="Invalid token"
         )
     
-    user_id = payload.get("sub")
-    if not user_id:
-        raise HTTPException(
-            status_code=status.HTTP_401_UNAUTHORIZED,
-            detail="Invalid token payload"
-        )
-    
-    # Fetch actual user from database
-    query = select(User).where(User.id == user_id).options(
-        selectinload(User.tenant)
-    )
-    result = await db.execute(query)
-    user = result.scalar_one_or_none()
-    
-    if not user:
-        raise HTTPException(
-            status_code=status.HTTP_404_NOT_FOUND,
-            detail="User not found"
-        )
-        
-    if not user.is_active:
-        raise HTTPException(
-            status_code=status.HTTP_401_UNAUTHORIZED,
-            detail="User account is disabled"
-        )
+    # TODO: Fetch actual user from database
     
     return {
-        "id": str(user.id),
-        "email": user.email,
-        "first_name": user.first_name,
-        "last_name": user.last_name,
-        "role": user.role.value if hasattr(user.role, 'value') else user.role,
-        "tenant_id": str(user.tenant_id),
-        "tenant_name": user.tenant.name if user.tenant else None,
-        "is_active": user.is_active,
-        "is_two_factor_enabled": user.totp_secret is not None,
-        "last_login": user.last_login.isoformat() if user.last_login else None,
-        "created_at": user.created_at.isoformat()
+        "id": payload["sub"],
+        "email": payload["email"],
+        "role": payload["role"],
+        "tenant_id": payload["tenant_id"]
     }
 
 
 # ===================================
 # DEPENDENCIES
 # ===================================
-# Dependencies are imported from app.api.deps to avoid duplication
-# Use get_current_user and get_current_active_superuser from deps.py
+
+async def get_current_active_user(token: str = Depends(oauth2_scheme)):
+    """
+    Dependency to get current active user from token.
+    
+    Args:
+        token: Access token
+        
+    Returns:
+        Current user data
+        
+    Raises:
+        HTTPException: If token is invalid or user is inactive
+    """
+    payload = security.verify_token(token)
+    if not payload:
+        raise HTTPException(
+            status_code=status.HTTP_401_UNAUTHORIZED,
+            detail="Invalid token",
+            headers={"WWW-Authenticate": "Bearer"},
+        )
+    
+    # TODO: Verify user exists and is active
+    
+    return payload

backend/app/api/v1/endpoints/categories.py

@@ -3,191 +3,94 @@ from sqlalchemy.ext.asyncio import AsyncSession
 from sqlalchemy import select
 from pydantic import BaseModel, ConfigDict
 from typing import List, Optional
-from datetime import datetime
 import uuid
+import logging
 
 from app.core.database import get_db
 from app.models.category import Category
-from app.models.user import User
 from app.api import deps 
 
 router = APIRouter()
 
-# ===================================
-# PYDANTIC SCHEMAS
-# ===================================
+logger = logging.getLogger("categories")
 
-class CategoryCreate(BaseModel):
-    """Schema para crear categoría - NO incluye tenant_id (se asigna automáticamente)"""
+class CategoryBase(BaseModel):
     name: str
     description: Optional[str] = None
-    color: Optional[str] = None
-    sla_response_hours: int = 24
-    sla_resolution_hours: int = 72
-    auto_assign_to: Optional[uuid.UUID] = None
+    is_active: bool = True
+    tenant_id: Optional[uuid.UUID] = None
     
-class CategoryUpdate(BaseModel):
-    """Schema para actualizar categoría"""
+class CategoryCreate(CategoryBase):
+    pass
+
+class CategoryUpdate(CategoryBase):
     name: Optional[str] = None
     description: Optional[str] = None
-    color: Optional[str] = None
-    sla_response_hours: Optional[int] = None
-    sla_resolution_hours: Optional[int] = None
-    auto_assign_to: Optional[uuid.UUID] = None
     is_active: Optional[bool] = None
+    tenant_id: Optional[uuid.UUID] = None
 
-class CategoryResponse(BaseModel):
-    """Schema de respuesta - incluye todos los campos"""
+class CategoryResponse(CategoryBase):
     id: uuid.UUID
-    tenant_id: uuid.UUID  # ✅ AÑADIDO
-    name: str
-    description: Optional[str] = None
-    color: Optional[str] = None
-    sla_response_hours: int
-    sla_resolution_hours: int
-    auto_assign_to: Optional[uuid.UUID] = None
-    is_active: bool
-    created_at: datetime  # ✅ AÑADIDO
-    updated_at: datetime  # ✅ AÑADIDO
     
     model_config = ConfigDict(from_attributes=True)
 
-
-# ===================================
-# ENDPOINTS
-# ===================================
-
 @router.get("/", response_model=List[CategoryResponse])
 async def read_categories(
     skip: int = 0, 
     limit: int = 100, 
     db: AsyncSession = Depends(get_db),
-    current_user: User = Depends(deps.get_current_user)  # ✅ CORREGIDO: Type hint + no solo superuser
+    current_user = Depends(deps.get_current_active_superuser)
 ):
-    """
-    Listar categorías del tenant del usuario actual.
-    
-    ✅ Implementa multi-tenancy: solo muestra categorías del tenant del usuario.
-    """
-    # ✅ CORREGIDO: Filtrar por tenant_id
-    query = select(Category).where(
-        Category.tenant_id == current_user.tenant_id
-    ).offset(skip).limit(limit)
-    
-    result = await db.execute(query)
-    return result.scalars().all()
+    try:
+        logger.debug("Fetching categories with skip=%d, limit=%d", skip, limit)
+        query = select(Category).offset(skip).limit(limit)
+        result = await db.execute(query)
+        categories = result.scalars().all()
+        logger.debug("Fetched %d categories", len(categories))
+        return categories
+    except Exception as e:
+        logger.exception("Unhandled exception occurred while fetching categories.")
+        raise HTTPException(status_code=500, detail="Internal Server Error")
 
-
-@router.post("/", response_model=CategoryResponse, status_code=status.HTTP_201_CREATED)
+@router.post("/", response_model=CategoryResponse)
 async def create_category(
-    category: CategoryCreate, 
+    category: CategoryCreate,
     db: AsyncSession = Depends(get_db),
-    current_user: User = Depends(deps.get_current_user)  # ✅ CORREGIDO: Type hint
+    current_user = Depends(deps.get_current_active_superuser)
 ):
-    """
-    Crear nueva categoría en el tenant del usuario actual.
-    
-    ✅ Implementa multi-tenancy: asigna automáticamente tenant_id del usuario.
-    """
-    # ✅ CORREGIDO: Asignar tenant_id del usuario actual
-    db_category = Category(
-        **category.model_dump(),
-        tenant_id=current_user.tenant_id  # ✅ Multi-tenancy automático
-    )
-    
-    db.add(db_category)
+    new_category = Category(**category.model_dump())
+    db.add(new_category)
     await db.commit()
-    await db.refresh(db_category)
-    return db_category
-
-
-@router.get("/{category_id}", response_model=CategoryResponse)
-async def read_category(
-    category_id: uuid.UUID,
-    db: AsyncSession = Depends(get_db),
-    current_user: User = Depends(deps.get_current_user)
-):
-    """
-    Obtener una categoría específica del tenant.
-    
-    ✅ Implementa multi-tenancy: solo permite acceso a categorías del propio tenant.
-    """
-    query = select(Category).where(
-        Category.id == category_id,
-        Category.tenant_id == current_user.tenant_id  # ✅ Seguridad multi-tenant
-    )
-    result = await db.execute(query)
-    category = result.scalar_one_or_none()
-    
-    if not category:
-        raise HTTPException(
-            status_code=status.HTTP_404_NOT_FOUND,
-            detail="Category not found"
-        )
-    
-    return category
-
+    await db.refresh(new_category)
+    return new_category
 
 @router.put("/{category_id}", response_model=CategoryResponse)
 async def update_category(
     category_id: uuid.UUID,
-    category_update: CategoryUpdate,
+    category: CategoryUpdate,
     db: AsyncSession = Depends(get_db),
-    current_user: User = Depends(deps.get_current_user)
+    current_user = Depends(deps.get_current_active_superuser)
 ):
-    """
-    Actualizar categoría del tenant.
-    
-    ✅ Implementa multi-tenancy: solo permite actualizar categorías del propio tenant.
-    """
-    query = select(Category).where(
-        Category.id == category_id,
-        Category.tenant_id == current_user.tenant_id
-    )
-    result = await db.execute(query)
-    db_category = result.scalar_one_or_none()
-    
+    db_category = await db.get(Category, category_id)
     if not db_category:
-        raise HTTPException(
-            status_code=status.HTTP_404_NOT_FOUND,
-            detail="Category not found"
-        )
-    
-    # Actualizar campos
-    update_data = category_update.model_dump(exclude_unset=True)
-    for field, value in update_data.items():
-        setattr(db_category, field, value)
-    
+        raise HTTPException(status_code=404, detail="Category not found")
+
+    for key, value in category.model_dump(exclude_unset=True).items():
+        setattr(db_category, key, value)
+
     await db.commit()
     await db.refresh(db_category)
     return db_category
 
-
-@router.delete("/{category_id}", status_code=status.HTTP_204_NO_CONTENT)
+@router.delete("/{category_id}", status_code=204)
 async def delete_category(
     category_id: uuid.UUID,
     db: AsyncSession = Depends(get_db),
-    current_user: User = Depends(deps.get_current_user)
+    current_user = Depends(deps.get_current_active_superuser)
 ):
-    """
-    Desactivar categoría del tenant (soft delete).
-    
-    ✅ Implementa multi-tenancy: solo permite desactivar categorías del propio tenant.
-    """
-    query = select(Category).where(
-        Category.id == category_id,
-        Category.tenant_id == current_user.tenant_id
-    )
-    result = await db.execute(query)
-    db_category = result.scalar_one_or_none()
-    
+    db_category = await db.get(Category, category_id)
     if not db_category:
-        raise HTTPException(
-            status_code=status.HTTP_404_NOT_FOUND,
-            detail="Category not found"
-        )
-    
-    # Soft delete
-    db_category.is_active = False
+        raise HTTPException(status_code=404, detail="Category not found")
+
+    await db.delete(db_category)
     await db.commit()
-    return None

backend/app/api/v1/endpoints/client_profile.py

@@ -1,299 +0,0 @@
-"""
-Client Profile Endpoints - ServiceManagerWeb
-Endpoints para gestión del perfil empresarial de clientes
-"""
-
-from fastapi import APIRouter, Depends, HTTPException, status
-from sqlalchemy.ext.asyncio import AsyncSession
-from sqlalchemy import select, or_
-from typing import Optional
-
-from app.core.database import get_db
-from app.api.deps import get_current_user, get_current_tenant
-from app.api.schemas.client_profile import (
-    ClientProfileCreate,
-    ClientProfileUpdate,
-    ClientProfileResponse,
-    ClientProfileSummary
-)
-from app.models.user import User
-from app.models.tenant import Tenant
-from app.models.client_profile import ClientProfile
-import uuid
-
-
-router = APIRouter()
-
-
-@router.get("/", response_model=ClientProfileResponse)
-async def get_current_client_profile(
-    current_user: User = Depends(get_current_user),
-    current_tenant: Tenant = Depends(get_current_tenant),
-    db: AsyncSession = Depends(get_db)
-):
-    """
-    Obtener el perfil empresarial del tenant actual.
-    
-    **Permisos**: CLIENT_ADMIN, CLIENT_USER
-    """
-    # Solo clientes pueden acceder
-    if current_user.role not in ['CLIENT_ADMIN', 'CLIENT_USER']:
-        raise HTTPException(
-            status_code=status.HTTP_403_FORBIDDEN,
-            detail="Solo los clientes pueden acceder al perfil empresarial"
-        )
-    
-    # Buscar perfil existente
-    result = await db.execute(
-        select(ClientProfile).where(ClientProfile.tenant_id == current_tenant.id)
-    )
-    profile = result.scalar_one_or_none()
-    
-    if not profile:
-        # Si no existe, crear uno vacío
-        profile = ClientProfile(tenant_id=current_tenant.id)
-        db.add(profile)
-        await db.commit()
-        await db.refresh(profile)
-    
-    return profile
-
-
-@router.post("/", response_model=ClientProfileResponse)
-async def create_or_update_client_profile(
-    profile_data: ClientProfileCreate,
-    current_user: User = Depends(get_current_user),
-    current_tenant: Tenant = Depends(get_current_tenant),
-    db: AsyncSession = Depends(get_db)
-):
-    """
-    Crear o actualizar el perfil empresarial del tenant actual.
-    
-    **Permisos**: CLIENT_ADMIN
-    """
-    # Solo CLIENT_ADMIN puede modificar el perfil
-    if current_user.role != 'CLIENT_ADMIN':
-        raise HTTPException(
-            status_code=status.HTTP_403_FORBIDDEN,
-            detail="Solo los administradores de cliente pueden modificar el perfil empresarial"
-        )
-    
-    # Buscar perfil existente
-    result = await db.execute(
-        select(ClientProfile).where(ClientProfile.tenant_id == current_tenant.id)
-    )
-    existing_profile = result.scalar_one_or_none()
-    
-    if existing_profile:
-        # Actualizar perfil existente
-        update_data = profile_data.dict(exclude_unset=True)
-        for field, value in update_data.items():
-            setattr(existing_profile, field, value)
-        
-        profile = existing_profile
-    else:
-        # Crear nuevo perfil
-        profile = ClientProfile(
-            tenant_id=current_tenant.id,
-            **profile_data.dict()
-        )
-        db.add(profile)
-    
-    await db.commit()
-    await db.refresh(profile)
-    
-    return profile
-
-
-@router.patch("/", response_model=ClientProfileResponse)
-async def update_client_profile(
-    profile_data: ClientProfileUpdate,
-    current_user: User = Depends(get_current_user),
-    current_tenant: Tenant = Depends(get_current_tenant),
-    db: AsyncSession = Depends(get_db)
-):
-    """
-    Actualizar parcialmente el perfil empresarial del tenant actual.
-    
-    **Permisos**: CLIENT_ADMIN
-    """
-    # Solo CLIENT_ADMIN puede modificar el perfil
-    if current_user.role != 'CLIENT_ADMIN':
-        raise HTTPException(
-            status_code=status.HTTP_403_FORBIDDEN,
-            detail="Solo los administradores de cliente pueden modificar el perfil empresarial"
-        )
-    
-    # Buscar perfil existente
-    result = await db.execute(
-        select(ClientProfile).where(ClientProfile.tenant_id == current_tenant.id)
-    )
-    profile = result.scalar_one_or_none()
-    
-    if not profile:
-        raise HTTPException(
-            status_code=status.HTTP_404_NOT_FOUND,
-            detail="Perfil empresarial no encontrado"
-        )
-    
-    # Actualizar solo campos proporcionados
-    update_data = profile_data.dict(exclude_unset=True)
-    for field, value in update_data.items():
-        setattr(profile, field, value)
-    
-    await db.commit()
-    await db.refresh(profile)
-    
-    return profile
-
-
-@router.delete("/")
-async def delete_client_profile(
-    current_user: User = Depends(get_current_user),
-    current_tenant: Tenant = Depends(get_current_tenant),
-    db: AsyncSession = Depends(get_db)
-):
-    """
-    Eliminar el perfil empresarial del tenant actual.
-    
-    **Permisos**: CLIENT_ADMIN
-    """
-    # Solo CLIENT_ADMIN puede eliminar el perfil
-    if current_user.role != 'CLIENT_ADMIN':
-        raise HTTPException(
-            status_code=status.HTTP_403_FORBIDDEN,
-            detail="Solo los administradores de cliente pueden eliminar el perfil empresarial"
-        )
-    
-    # Buscar perfil existente
-    result = await db.execute(
-        select(ClientProfile).where(ClientProfile.tenant_id == current_tenant.id)
-    )
-    profile = result.scalar_one_or_none()
-    
-    if not profile:
-        raise HTTPException(
-            status_code=status.HTTP_404_NOT_FOUND,
-            detail="Perfil empresarial no encontrado"
-        )
-    
-    await db.delete(profile)
-    await db.commit()
-    
-    return {"message": "Perfil empresarial eliminado exitosamente"}
-
-
-# === ENDPOINTS ADMINISTRATIVOS (Solo para ADMIN y SUPPORT_MANAGER) ===
-
-@router.get("/admin/list", response_model=list[ClientProfileSummary])
-async def list_all_client_profiles(
-    skip: int = 0,
-    limit: int = 100,
-    search: Optional[str] = None,
-    current_user: User = Depends(get_current_user),
-    db: AsyncSession = Depends(get_db)
-):
-    """
-    Listar todos los perfiles empresariales (solo para administradores).
-    
-    **Permisos**: ADMIN, SUPPORT_MANAGER
-    """
-    # Solo personal interno puede ver todos los perfiles
-    if current_user.role not in ['ADMIN', 'SUPPORT_MANAGER']:
-        raise HTTPException(
-            status_code=status.HTTP_403_FORBIDDEN,
-            detail="Acceso denegado"
-        )
-    
-    query = select(ClientProfile)
-    
-    # Filtro de búsqueda
-    if search:
-        search_filter = or_(
-            ClientProfile.business_name.ilike(f"%{search}%"),
-            ClientProfile.commercial_name.ilike(f"%{search}%"),
-            ClientProfile.rfc.ilike(f"%{search}%"),
-            ClientProfile.client_code.ilike(f"%{search}%")
-        )
-        query = query.where(search_filter)
-    
-    # Paginación
-    query = query.offset(skip).limit(limit)
-    query = query.order_by(ClientProfile.created_at.desc())
-    
-    result = await db.execute(query)
-    profiles = result.scalars().all()
-    
-    return profiles
-
-
-@router.get("/admin/{tenant_id}", response_model=ClientProfileResponse)
-async def get_client_profile_by_tenant(
-    tenant_id: uuid.UUID,
-    current_user: User = Depends(get_current_user),
-    db: AsyncSession = Depends(get_db)
-):
-    """
-    Obtener perfil empresarial de un tenant específico (solo para administradores).
-    
-    **Permisos**: ADMIN, SUPPORT_MANAGER
-    """
-    # Solo personal interno puede ver perfiles de otros tenants
-    if current_user.role not in ['ADMIN', 'SUPPORT_MANAGER']:
-        raise HTTPException(
-            status_code=status.HTTP_403_FORBIDDEN,
-            detail="Acceso denegado"
-        )
-    
-    result = await db.execute(
-        select(ClientProfile).where(ClientProfile.tenant_id == tenant_id)
-    )
-    profile = result.scalar_one_or_none()
-    
-    if not profile:
-        raise HTTPException(
-            status_code=status.HTTP_404_NOT_FOUND,
-            detail="Perfil empresarial no encontrado"
-        )
-    
-    return profile
-
-
-@router.patch("/admin/{tenant_id}", response_model=ClientProfileResponse)
-async def update_client_profile_by_admin(
-    tenant_id: uuid.UUID,
-    profile_data: ClientProfileUpdate,
-    current_user: User = Depends(get_current_user),
-    db: AsyncSession = Depends(get_db)
-):
-    """
-    Actualizar perfil empresarial de un tenant específico (solo para administradores).
-    
-    **Permisos**: ADMIN, SUPPORT_MANAGER
-    """
-    # Solo personal interno puede modificar perfiles de otros tenants
-    if current_user.role not in ['ADMIN', 'SUPPORT_MANAGER']:
-        raise HTTPException(
-            status_code=status.HTTP_403_FORBIDDEN,
-            detail="Acceso denegado"
-        )
-    
-    result = await db.execute(
-        select(ClientProfile).where(ClientProfile.tenant_id == tenant_id)
-    )
-    profile = result.scalar_one_or_none()
-    
-    if not profile:
-        # Crear perfil si no existe
-        profile = ClientProfile(tenant_id=tenant_id, **profile_data.dict(exclude_unset=True))
-        db.add(profile)
-    else:
-        # Actualizar perfil existente
-        update_data = profile_data.dict(exclude_unset=True)
-        for field, value in update_data.items():
-            setattr(profile, field, value)
-    
-    await db.commit()
-    await db.refresh(profile)
-    
-    return profile

backend/app/api/v1/endpoints/clients.py

@@ -0,0 +1,61 @@
+from fastapi import APIRouter, HTTPException, Depends
+from sqlalchemy.ext.asyncio import AsyncSession
+from sqlalchemy import text  # <--- IMPORTANTE: Necesario para consultas SQL
+from app.core.database import get_db
+
+# IMPORTANTE: Renombramos para evitar conflictos
+from app.models.client import Client as ClientModel
+from app.schemas.client import ClientCreate, ClientUpdate, Client as ClientSchema
+
+router = APIRouter()
+
+# GET: Obtener todos los clientes
+@router.get("/clients", response_model=list[ClientSchema])
+async def get_clients(db: AsyncSession = Depends(get_db)):
+    # Corrección: Usamos text() y mappings().all()
+    query = text("SELECT * FROM clients")
+    result = await db.execute(query)
+    return result.mappings().all()
+
+# POST: Crear cliente
+@router.post("/clients", response_model=ClientSchema)
+async def create_client(client: ClientCreate, db: AsyncSession = Depends(get_db)):
+    # Usamos ClientModel para guardar en BD
+    new_client = ClientModel(**client.dict())
+    db.add(new_client)
+    await db.commit()
+    await db.refresh(new_client)
+    return new_client
+
+# GET ONE: Obtener un cliente por ID
+@router.get("/clients/{client_id}", response_model=ClientSchema)
+async def read_client(client_id: int, db: AsyncSession = Depends(get_db)):
+    db_client = await db.get(ClientModel, client_id)
+    if not db_client:
+        raise HTTPException(status_code=404, detail="Client not found")
+    return db_client
+
+# PUT: Actualizar cliente
+@router.put("/clients/{client_id}", response_model=ClientSchema)
+async def update_client(client_id: int, client: ClientUpdate, db: AsyncSession = Depends(get_db)):
+    db_client = await db.get(ClientModel, client_id)
+    if not db_client:
+        raise HTTPException(status_code=404, detail="Client not found")
+    
+    for key, value in client.dict(exclude_unset=True).items():
+        setattr(db_client, key, value)
+    
+    await db.commit()
+    await db.refresh(db_client)
+    return db_client
+
+# DELETE: Borrar cliente
+@router.delete("/clients/{client_id}")
+async def delete_client(client_id: int, db: AsyncSession = Depends(get_db)):
+    db_client = await db.get(ClientModel, client_id)
+    if not db_client:
+        raise HTTPException(status_code=404, detail="Client not found")
+    
+    await db.delete(db_client)
+    await db.commit()
+    return {"message": "Client deleted successfully"}

backend/app/api/v1/endpoints/systems.py

@@ -3,179 +3,51 @@ from sqlalchemy.ext.asyncio import AsyncSession
 from sqlalchemy import select
 from pydantic import BaseModel, ConfigDict
 from typing import List, Optional
-from datetime import datetime
 import uuid
 
 from app.core.database import get_db
 from app.models.system import System
-from app.models.user import User
 from app.api import deps 
 
 router = APIRouter()
 
-# ===================================
-# PYDANTIC SCHEMAS
-# ===================================
-
-class SystemCreate(BaseModel):
-    """Schema para crear sistema - NO incluye tenant_id (se asigna automáticamente)"""
+class SystemBase(BaseModel):
     name: str
     description: Optional[str] = None
+    is_active: bool = True
     
-class SystemUpdate(BaseModel):
-    """Schema para actualizar sistema"""
+class SystemCreate(SystemBase):
+    pass
+
+class SystemUpdate(SystemBase):
     name: Optional[str] = None
     description: Optional[str] = None
     is_active: Optional[bool] = None
 
-class SystemResponse(BaseModel):
-    """Schema de respuesta - incluye todos los campos"""
+class SystemResponse(SystemBase):
     id: uuid.UUID
-    tenant_id: uuid.UUID  # ✅ AÑADIDO
-    name: str
-    description: Optional[str] = None
-    is_active: bool
-    created_at: datetime  # ✅ AÑADIDO
-    updated_at: datetime  # ✅ AÑADIDO
     
     model_config = ConfigDict(from_attributes=True)
 
-
-# ===================================
-# ENDPOINTS
-# ===================================
-
 @router.get("/", response_model=List[SystemResponse])
 async def read_systems(
     skip: int = 0, 
     limit: int = 100, 
     db: AsyncSession = Depends(get_db),
-    current_user: User = Depends(deps.get_current_user)  # ✅ CORREGIDO: Type hint + no solo superuser
+    current_user = Depends(deps.get_current_active_superuser)
 ):
-    """
-    Listar sistemas del tenant del usuario actual.
-    
-    ✅ Implementa multi-tenancy: solo muestra sistemas del tenant del usuario.
-    """
-    # ✅ CORREGIDO: Filtrar por tenant_id
-    query = select(System).where(
-        System.tenant_id == current_user.tenant_id
-    ).offset(skip).limit(limit)
-    
+    query = select(System).offset(skip).limit(limit)
     result = await db.execute(query)
     return result.scalars().all()
 
-
-@router.post("/", response_model=SystemResponse, status_code=status.HTTP_201_CREATED)
+@router.post("/", response_model=SystemResponse)
 async def create_system(
     system: SystemCreate, 
     db: AsyncSession = Depends(get_db),
-    current_user: User = Depends(deps.get_current_user)  # ✅ CORREGIDO: Type hint
+    current_user = Depends(deps.get_current_active_superuser)
 ):
-    """
-    Crear nuevo sistema en el tenant del usuario actual.
-    
-    ✅ Implementa multi-tenancy: asigna automáticamente tenant_id del usuario.
-    """
-    # ✅ CORREGIDO: Asignar tenant_id del usuario actual
-    db_system = System(
-        **system.model_dump(),
-        tenant_id=current_user.tenant_id  # ✅ Multi-tenancy automático
-    )
-    
+    db_system = System(**system.model_dump())
     db.add(db_system)
     await db.commit()
     await db.refresh(db_system)
     return db_system
-
-
-@router.get("/{system_id}", response_model=SystemResponse)
-async def read_system(
-    system_id: uuid.UUID,
-    db: AsyncSession = Depends(get_db),
-    current_user: User = Depends(deps.get_current_user)
-):
-    """
-    Obtener un sistema específico del tenant.
-    
-    ✅ Implementa multi-tenancy: solo permite acceso a sistemas del propio tenant.
-    """
-    query = select(System).where(
-        System.id == system_id,
-        System.tenant_id == current_user.tenant_id  # ✅ Seguridad multi-tenant
-    )
-    result = await db.execute(query)
-    system = result.scalar_one_or_none()
-    
-    if not system:
-        raise HTTPException(
-            status_code=status.HTTP_404_NOT_FOUND,
-            detail="System not found"
-        )
-    
-    return system
-
-
-@router.put("/{system_id}", response_model=SystemResponse)
-async def update_system(
-    system_id: uuid.UUID,
-    system_update: SystemUpdate,
-    db: AsyncSession = Depends(get_db),
-    current_user: User = Depends(deps.get_current_user)
-):
-    """
-    Actualizar sistema del tenant.
-    
-    ✅ Implementa multi-tenancy: solo permite actualizar sistemas del propio tenant.
-    """
-    query = select(System).where(
-        System.id == system_id,
-        System.tenant_id == current_user.tenant_id
-    )
-    result = await db.execute(query)
-    db_system = result.scalar_one_or_none()
-    
-    if not db_system:
-        raise HTTPException(
-            status_code=status.HTTP_404_NOT_FOUND,
-            detail="System not found"
-        )
-    
-    # Actualizar campos
-    update_data = system_update.model_dump(exclude_unset=True)
-    for field, value in update_data.items():
-        setattr(db_system, field, value)
-    
-    await db.commit()
-    await db.refresh(db_system)
-    return db_system
-
-
-@router.delete("/{system_id}", status_code=status.HTTP_204_NO_CONTENT)
-async def delete_system(
-    system_id: uuid.UUID,
-    db: AsyncSession = Depends(get_db),
-    current_user: User = Depends(deps.get_current_user)
-):
-    """
-    Desactivar sistema del tenant (soft delete).
-    
-    ✅ Implementa multi-tenancy: solo permite desactivar sistemas del propio tenant.
-    """
-    query = select(System).where(
-        System.id == system_id,
-        System.tenant_id == current_user.tenant_id
-    )
-    result = await db.execute(query)
-    db_system = result.scalar_one_or_none()
-    
-    if not db_system:
-        raise HTTPException(
-            status_code=status.HTTP_404_NOT_FOUND,
-            detail="System not found"
-        )
-    
-    # Soft delete
-    db_system.is_active = False
-    await db.commit()
-    return None

backend/app/api/v1/endpoints/tenants.py

@@ -85,9 +85,6 @@ async def update_tenant(
         raise HTTPException(status_code=404, detail="Tenant not found")
         
     update_data = tenant_in.model_dump(exclude_unset=True)
-    if "status" in update_data:
-        tenant.is_active = update_data.pop("status") == TenantStatus.active
-
     for field, value in update_data.items():
         setattr(tenant, field, value)
         
@@ -95,18 +92,3 @@ async def update_tenant(
     await db.commit()
     await db.refresh(tenant)
     return tenant
-
-@router.delete("/{tenant_id}", status_code=status.HTTP_204_NO_CONTENT)
-async def delete_tenant(
-    tenant_id: uuid.UUID,
-    db: AsyncSession = Depends(get_db),
-    current_user = Depends(deps.get_current_active_superuser)
-):
-    """Eliminar un cliente (tenant) por ID."""
-    tenant = await db.get(Tenant, tenant_id)
-    if not tenant:
-        raise HTTPException(status_code=404, detail="Tenant not found")
-
-    await db.delete(tenant)
-    await db.commit()
-    return {"message": "Tenant deleted successfully"}

backend/app/api/v1/endpoints/tickets.py.backup

@@ -1,451 +0,0 @@
-"""
-Tickets endpoints - ServiceManagerWeb
-"""
-
-from fastapi import APIRouter, Depends, HTTPException, status, UploadFile, File
-from pydantic import BaseModel
-from sqlalchemy.ext.asyncio import AsyncSession
-from sqlalchemy import select, func
-from typing import List, Optional
-from datetime import datetime
-from app.core.database import get_db
-from app.api.deps import get_current_user
-from app.models.ticket import Ticket, TicketStatus, TicketPriority
-from app.models.user import User
-from app.models.category import Category  # ✅ CORREGIDO: Era TicketCategory
-from app.models.system import System
-import uuid
-
-router = APIRouter()
-
-# ===================================
-# SCHEMAS
-# ===================================
-
-class TicketCreate(BaseModel):
-    subject: str
-    description: str
-    category_id: Optional[str] = None
-    affected_system_id: Optional[str] = None  # ✅ CORREGIDO: Era system_id
-    priority: str = "MEDIUM"
-
-class TicketUpdate(BaseModel):
-    subject: Optional[str] = None
-    description: Optional[str] = None
-    status: Optional[str] = None
-    priority: Optional[str] = None
-    assigned_to: Optional[str] = None
-
-class TicketResponse(BaseModel):
-    id: str
-    ticket_number: str
-    subject: str
-    description: str
-    status: str
-    priority: str
-    category_id: Optional[str] = None
-    affected_system_id: Optional[str] = None  # ✅ CORREGIDO: Era system_id
-    created_by: str
-    assigned_to: Optional[str] = None
-    created_at: datetime
-    updated_at: datetime
-    
-    class Config:
-        from_attributes = True
-
-class TicketCloseRequest(BaseModel):
-    resolution: Optional[str] = None
-
-
-# ===================================
-# TICKET ENDPOINTS
-# ===================================
-
-@router.post("/", response_model=TicketResponse, status_code=status.HTTP_201_CREATED)
-async def create_ticket(
-    ticket: TicketCreate,
-    db: AsyncSession = Depends(get_db),
-    current_user: User = Depends(get_current_user)
-):
-    """
-    Crear un nuevo ticket
-    """
-    try:
-        # Generar número de ticket único
-        result = await db.execute(
-            select(func.count(Ticket.id)).where(Ticket.tenant_id == current_user.tenant_id)
-        )
-        count = result.scalar() or 0
-        ticket_number = f"TK-{count + 1:06d}"
-        
-        # Convertir IDs de string a UUID si son proporcionados
-        category_uuid = uuid.UUID(ticket.category_id) if ticket.category_id else None
-        system_uuid = uuid.UUID(ticket.affected_system_id) if ticket.affected_system_id else None  # ✅ CORREGIDO
-        
-        # ✅ CORREGIDO: Validar en la tabla correcta con el nombre correcto del modelo
-        if category_uuid:
-            category = await db.get(Category, category_uuid)  # ✅ Category, no TicketCategory
-            if not category:
-                raise HTTPException(
-                    status_code=status.HTTP_400_BAD_REQUEST,
-                    detail=f"La categoría con ID {ticket.category_id} no existe."
-                )
-
-        # Validar si el system_id existe en la tabla affected_systems
-        if system_uuid:
-            system = await db.get(System, system_uuid)
-            if not system:
-                raise HTTPException(
-                    status_code=status.HTTP_400_BAD_REQUEST,
-                    detail=f"El sistema con ID {ticket.affected_system_id} no existe."
-                )
-        
-        db_ticket = Ticket(
-            id=uuid.uuid4(),
-            tenant_id=current_user.tenant_id,
-            ticket_number=ticket_number,
-            subject=ticket.subject,
-            description=ticket.description,
-            category_id=category_uuid,
-            affected_system_id=system_uuid,  # ✅ CORREGIDO: Nombre correcto del campo
-            priority=TicketPriority[ticket.priority.upper()],
-            created_by=current_user.id,
-            status=TicketStatus.NEW,
-            created_at=datetime.utcnow(),
-            updated_at=datetime.utcnow()
-        )
-        
-        db.add(db_ticket)
-        await db.commit()
-        await db.refresh(db_ticket)
-        
-        # ✅ CORREGIDO: Usar affected_system_id en respuesta
-        return {
-            "id": str(db_ticket.id),
-            "ticket_number": db_ticket.ticket_number,
-            "subject": db_ticket.subject,
-            "description": db_ticket.description,
-            "status": db_ticket.status.value,
-            "priority": db_ticket.priority.value,
-            "category_id": str(db_ticket.category_id) if db_ticket.category_id else None,
-            "affected_system_id": str(db_ticket.affected_system_id) if db_ticket.affected_system_id else None,  # ✅ CORREGIDO
-            "created_by": str(db_ticket.created_by),
-            "assigned_to": str(db_ticket.assigned_to) if db_ticket.assigned_to else None,
-            "created_at": db_ticket.created_at,
-            "updated_at": db_ticket.updated_at
-        }
-        
-    except ValueError as e:
-        await db.rollback()
-        raise HTTPException(
-            status_code=status.HTTP_400_BAD_REQUEST,
-            detail=f"Invalid UUID format: {str(e)}"
-        )
-    except Exception as e:
-        await db.rollback()
-        raise HTTPException(
-            status_code=status.HTTP_400_BAD_REQUEST,
-            detail=f"Error creating ticket: {str(e)}"
-        )
-
-
-@router.get("/", response_model=List[TicketResponse])
-async def get_tickets(
-    skip: int = 0,
-    limit: int = 100,
-    status_filter: Optional[str] = None,
-    db: AsyncSession = Depends(get_db),
-    current_user: User = Depends(get_current_user)
-):
-    """
-    Obtener tickets del usuario actual
-    """
-    query = select(Ticket).where(
-        Ticket.tenant_id == current_user.tenant_id,
-        Ticket.created_by == current_user.id
-    )
-    
-    if status_filter:
-        try:
-            status_enum = TicketStatus[status_filter.upper()]
-            query = query.where(Ticket.status == status_enum)
-        except KeyError:
-            raise HTTPException(
-                status_code=status.HTTP_400_BAD_REQUEST,
-                detail=f"Invalid status: {status_filter}"
-            )
-    
-    query = query.order_by(Ticket.created_at.desc()).offset(skip).limit(limit)
-    
-    result = await db.execute(query)
-    tickets = result.scalars().all()
-    
-    # ✅ CORREGIDO: Usar affected_system_id
-    return [
-        {
-            "id": str(t.id),
-            "ticket_number": t.ticket_number,
-            "subject": t.subject,
-            "description": t.description,
-            "status": t.status.value,
-            "priority": t.priority.value,
-            "category_id": str(t.category_id) if t.category_id else None,
-            "affected_system_id": str(t.affected_system_id) if t.affected_system_id else None,  # ✅ CORREGIDO
-            "created_by": str(t.created_by),
-            "assigned_to": str(t.assigned_to) if t.assigned_to else None,
-            "created_at": t.created_at,
-            "updated_at": t.updated_at
-        }
-        for t in tickets
-    ]
-
-
-@router.get("/{ticket_id}", response_model=TicketResponse)
-async def get_ticket(
-    ticket_id: str,
-    db: AsyncSession = Depends(get_db),
-    current_user: User = Depends(get_current_user)
-):
-    """
-    Obtener un ticket específico
-    """
-    try:
-        ticket_uuid = uuid.UUID(ticket_id)
-    except ValueError:
-        raise HTTPException(
-            status_code=status.HTTP_400_BAD_REQUEST,
-            detail="Invalid ticket ID format"
-        )
-    
-    query = select(Ticket).where(
-        Ticket.id == ticket_uuid,
-        Ticket.tenant_id == current_user.tenant_id,
-        Ticket.created_by == current_user.id
-    )
-    
-    result = await db.execute(query)
-    ticket = result.scalars().first()
-    
-    if not ticket:
-        raise HTTPException(
-            status_code=status.HTTP_404_NOT_FOUND,
-            detail=f"Ticket {ticket_id} not found"
-        )
-    
-    # ✅ CORREGIDO: Usar affected_system_id
-    return {
-        "id": str(ticket.id),
-        "ticket_number": ticket.ticket_number,
-        "subject": ticket.subject,
-        "description": ticket.description,
-        "status": ticket.status.value,
-        "priority": ticket.priority.value,
-        "category_id": str(ticket.category_id) if ticket.category_id else None,
-        "affected_system_id": str(ticket.affected_system_id) if ticket.affected_system_id else None,  # ✅ CORREGIDO
-        "created_by": str(ticket.created_by),
-        "assigned_to": str(ticket.assigned_to) if ticket.assigned_to else None,
-        "created_at": ticket.created_at,
-        "updated_at": ticket.updated_at
-    }
-
-
-@router.patch("/{ticket_id}", response_model=TicketResponse)
-async def update_ticket(
-    ticket_id: str,
-    ticket_update: TicketUpdate,
-    db: AsyncSession = Depends(get_db),
-    current_user: User = Depends(get_current_user)
-):
-    """
-    Actualizar un ticket
-    """
-    try:
-        ticket_uuid = uuid.UUID(ticket_id)
-    except ValueError:
-        raise HTTPException(
-            status_code=status.HTTP_400_BAD_REQUEST,
-            detail="Invalid ticket ID format"
-        )
-    
-    query = select(Ticket).where(
-        Ticket.id == ticket_uuid,
-        Ticket.tenant_id == current_user.tenant_id,
-        Ticket.created_by == current_user.id
-    )
-    
-    result = await db.execute(query)
-    db_ticket = result.scalars().first()
-    
-    if not db_ticket:
-        raise HTTPException(
-            status_code=status.HTTP_404_NOT_FOUND,
-            detail=f"Ticket {ticket_id} not found"
-        )
-    
-    try:
-        update_data = ticket_update.dict(exclude_unset=True)
-        
-        for field, value in update_data.items():
-            if field == "status" and value:
-                setattr(db_ticket, field, TicketStatus[value.upper()])
-            elif field == "priority" and value:
-                setattr(db_ticket, field, TicketPriority[value.upper()])
-            elif field == "assigned_to" and value:
-                setattr(db_ticket, field, uuid.UUID(value))
-            else:
-                setattr(db_ticket, field, value)
-        
-        db_ticket.updated_at = datetime.utcnow()
-        
-        await db.commit()
-        await db.refresh(db_ticket)
-        
-        # ✅ CORREGIDO: Usar affected_system_id
-        return {
-            "id": str(db_ticket.id),
-            "ticket_number": db_ticket.ticket_number,
-            "subject": db_ticket.subject,
-            "description": db_ticket.description,
-            "status": db_ticket.status.value,
-            "priority": db_ticket.priority.value,
-            "category_id": str(db_ticket.category_id) if db_ticket.category_id else None,
-            "affected_system_id": str(db_ticket.affected_system_id) if db_ticket.affected_system_id else None,  # ✅ CORREGIDO
-            "created_by": str(db_ticket.created_by),
-            "assigned_to": str(db_ticket.assigned_to) if db_ticket.assigned_to else None,
-            "created_at": db_ticket.created_at,
-            "updated_at": db_ticket.updated_at
-        }
-        
-    except Exception as e:
-        await db.rollback()
-        raise HTTPException(
-            status_code=status.HTTP_400_BAD_REQUEST,
-            detail=f"Error updating ticket: {str(e)}"
-        )
-
-
-@router.patch("/{ticket_id}/close", response_model=TicketResponse)
-async def close_ticket(
-    ticket_id: str,
-    close_request: TicketCloseRequest,
-    db: AsyncSession = Depends(get_db),
-    current_user: User = Depends(get_current_user)
-):
-    """
-    Cerrar un ticket
-    """
-    try:
-        ticket_uuid = uuid.UUID(ticket_id)
-    except ValueError:
-        raise HTTPException(
-            status_code=status.HTTP_400_BAD_REQUEST,
-            detail="Invalid ticket ID format"
-        )
-    
-    query = select(Ticket).where(
-        Ticket.id == ticket_uuid,
-        Ticket.tenant_id == current_user.tenant_id,
-        Ticket.created_by == current_user.id
-    )
-    
-    result = await db.execute(query)
-    db_ticket = result.scalars().first()
-    
-    if not db_ticket:
-        raise HTTPException(
-            status_code=status.HTTP_404_NOT_FOUND,
-            detail=f"Ticket {ticket_id} not found"
-        )
-    
-    try:
-        db_ticket.status = TicketStatus.CLOSED
-        db_ticket.updated_at = datetime.utcnow()
-        
-        await db.commit()
-        await db.refresh(db_ticket)
-        
-        # ✅ CORREGIDO: Usar affected_system_id
-        return {
-            "id": str(db_ticket.id),
-            "ticket_number": db_ticket.ticket_number,
-            "subject": db_ticket.subject,
-            "description": db_ticket.description,
-            "status": db_ticket.status.value,
-            "priority": db_ticket.priority.value,
-            "category_id": str(db_ticket.category_id) if db_ticket.category_id else None,
-            "affected_system_id": str(db_ticket.affected_system_id) if db_ticket.affected_system_id else None,  # ✅ CORREGIDO
-            "created_by": str(db_ticket.created_by),
-            "assigned_to": str(db_ticket.assigned_to) if db_ticket.assigned_to else None,
-            "created_at": db_ticket.created_at,
-            "updated_at": db_ticket.updated_at
-        }
-        
-    except Exception as e:
-        await db.rollback()
-        raise HTTPException(
-            status_code=status.HTTP_400_BAD_REQUEST,
-            detail=f"Error closing ticket: {str(e)}"
-        )
-
-
-# ===================================
-# COMMENT ENDPOINTS (placeholder)
-# ===================================
-
-@router.get("/{ticket_id}/comments")
-async def get_ticket_comments(
-    ticket_id: str,
-    db: AsyncSession = Depends(get_db),
-    current_user: User = Depends(get_current_user)
-):
-    """
-    Obtener comentarios de un ticket
-    """
-    return []
-
-
-@router.post("/{ticket_id}/comments", status_code=status.HTTP_201_CREATED)
-async def create_comment(
-    ticket_id: str,
-    db: AsyncSession = Depends(get_db),
-    current_user: User = Depends(get_current_user)
-):
-    """
-    Agregar un comentario a un ticket
-    """
-    raise HTTPException(
-        status_code=status.HTTP_501_NOT_IMPLEMENTED,
-        detail="Comments not yet implemented"
-    )
-
-
-# ===================================
-# ATTACHMENT ENDPOINTS (placeholder)
-# ===================================
-
-@router.get("/{ticket_id}/attachments")
-async def get_ticket_attachments(
-    ticket_id: str,
-    db: AsyncSession = Depends(get_db),
-    current_user: User = Depends(get_current_user)
-):
-    """
-    Obtener adjuntos de un ticket
-    """
-    return []
-
-
-@router.post("/{ticket_id}/attachments", status_code=status.HTTP_201_CREATED)
-async def upload_attachment(
-    ticket_id: str,
-    file: UploadFile = File(...),
-    db: AsyncSession = Depends(get_db),
-    current_user: User = Depends(get_current_user)
-):
-    """
-    Subir un archivo adjunto a un ticket
-    """
-    raise HTTPException(
-        status_code=status.HTTP_501_NOT_IMPLEMENTED,
-        detail="File uploads not yet implemented"
-    )

backend/app/api/v1/endpoints/users.py

@@ -3,425 +3,66 @@ from sqlalchemy.ext.asyncio import AsyncSession
 from sqlalchemy import select
 from pydantic import BaseModel, ConfigDict, EmailStr
 from typing import List, Optional
-from datetime import datetime
 import uuid
 
 from app.core.database import get_db
 from app.core.security import security
 from app.models.user import User, UserRole
-from app.services.audit_service import AuditService
 from app.api import deps 
 
 router = APIRouter()
 
-# ===================================
-# PYDANTIC SCHEMAS
-# ===================================
-
-class UserCreate(BaseModel):
-    """Schema para crear usuario - NO incluye tenant_id (se asigna automáticamente)"""
+class UserBase(BaseModel):
     email: EmailStr
     first_name: str
     last_name: str
     role: UserRole
+    is_active: bool = True
+    tenant_id: Optional[uuid.UUID] = None
+
+class UserCreate(UserBase):
     password: str
-    language: str = "es"
-    timezone: str = "UTC"
-    notifications_email: bool = True
-    
+
 class UserUpdate(BaseModel):
-    """Schema para actualizar usuario"""
     email: Optional[EmailStr] = None
     first_name: Optional[str] = None
     last_name: Optional[str] = None
     role: Optional[UserRole] = None
     is_active: Optional[bool] = None
-    password: Optional[str] = None
-    language: Optional[str] = None
-    timezone: Optional[str] = None
-    notifications_email: Optional[bool] = None
+    password: Optional[str] = None # Optional password update
 
-class UserResponse(BaseModel):
-    """Schema de respuesta - incluye todos los campos públicos"""
+class UserResponse(UserBase):
     id: uuid.UUID
-    tenant_id: uuid.UUID
-    email: EmailStr
-    first_name: str
-    last_name: str
-    avatar_url: Optional[str] = None
-    role: UserRole
-    is_active: bool
-    email_verified: bool
-    last_login: Optional[datetime] = None
-    language: str
-    timezone: str
-    notifications_email: bool
-    totp_enabled: bool
-    created_at: datetime
-    updated_at: datetime
     
     model_config = ConfigDict(from_attributes=True)
 
-
-# ===================================
-# ENDPOINTS
-# ===================================
-
 @router.get("/", response_model=List[UserResponse])
 async def read_users(
     skip: int = 0, 
-    limit: int = 100,
-    role: Optional[UserRole] = None,
-    is_active: Optional[bool] = None,
+    limit: int = 100, 
     db: AsyncSession = Depends(get_db),
-    current_user: User = Depends(deps.get_current_user)
+    current_user = Depends(deps.get_current_active_superuser)
 ):
-    """
-    Listar usuarios del tenant del usuario actual.
-    
-    ✅ Implementa multi-tenancy: solo muestra usuarios del tenant del usuario.
-    
-    Filtros opcionales:
-    - role: filtrar por rol
-    - is_active: filtrar por estado activo
-    """
-    # ✅ CORREGIDO: Filtrar por tenant_id
-    query = select(User).where(User.tenant_id == current_user.tenant_id)
-    
-    # Aplicar filtros opcionales
-    if role:
-        query = query.where(User.role == role)
-    if is_active is not None:
-        query = query.where(User.is_active == is_active)
-    
-    query = query.offset(skip).limit(limit).order_by(User.created_at.desc())
-    
+    query = select(User).offset(skip).limit(limit)
     result = await db.execute(query)
     return result.scalars().all()
 
-
-@router.post("/", response_model=UserResponse, status_code=status.HTTP_201_CREATED)
+@router.post("/", response_model=UserResponse)
 async def create_user(
     user: UserCreate, 
     db: AsyncSession = Depends(get_db),
-    current_user: User = Depends(deps.get_current_user)
+    current_user = Depends(deps.get_current_active_superuser)
 ):
-    """
-    Crear nuevo usuario en el tenant del usuario actual.
-    
-    ✅ Implementa multi-tenancy: asigna automáticamente tenant_id del usuario.
-    
-    Restricciones:
-    - Solo ADMIN, SUPPORT_MANAGER y CLIENT_ADMIN pueden crear usuarios
-    - El email debe ser único dentro del tenant
-    """
-    # Verificar permisos
-    if not current_user.can_manage_users:
-        raise HTTPException(
-            status_code=status.HTTP_403_FORBIDDEN,
-            detail="You don't have permission to create users"
-        )
-    
-    # Verificar si el email ya existe en el tenant
-    query = select(User).where(
-        User.email == user.email,
-        User.tenant_id == current_user.tenant_id
-    )
+    query = select(User).where(User.email == user.email)
     result = await db.execute(query)
     if result.scalar_one_or_none():
-        raise HTTPException(
-            status_code=status.HTTP_400_BAD_REQUEST,
-            detail="Email already registered in this tenant"
-        )
-    
-    # Preparar datos del usuario
+        raise HTTPException(status_code=400, detail="Email already registered")
+        
     user_data = user.model_dump(exclude={"password"})
-    password_hash = security.hash_password(user.password)
-    
-    # ✅ CORREGIDO: Asignar tenant_id del usuario actual
-    db_user = User(
-        **user_data,
-        password_hash=password_hash,
-        tenant_id=current_user.tenant_id  # ✅ Multi-tenancy automático
-    )
+    password_hash = security.get_password_hash(user.password)
     
+    db_user = User(**user_data, password_hash=password_hash)
     db.add(db_user)
     await db.commit()
     await db.refresh(db_user)
-    
-    # Registrar creación en auditoría
-    try:
-        await AuditService.log(
-            db=db,
-            tenant_id=current_user.tenant_id,
-            user_id=current_user.id,
-            action="user.create",
-            resource_type="user",
-            resource_id=db_user.id,
-            new_values=AuditService.sanitize_values({
-                "email": db_user.email,
-                "first_name": db_user.first_name,
-                "last_name": db_user.last_name,
-                "role": db_user.role.value
-            })
-        )
-        await db.commit()
-    except Exception as e:
-        # No fallar si falla el audit log
-        pass
-    
-    return db_user
-
-
-@router.get("/{user_id}", response_model=UserResponse)
-async def read_user(
-    user_id: uuid.UUID,
-    db: AsyncSession = Depends(get_db),
-    current_user: User = Depends(deps.get_current_user)
-):
-    """
-    Obtener un usuario específico del tenant.
-    
-    ✅ Implementa multi-tenancy: solo permite acceso a usuarios del propio tenant.
-    """
-    query = select(User).where(
-        User.id == user_id,
-        User.tenant_id == current_user.tenant_id  # ✅ Seguridad multi-tenant
-    )
-    result = await db.execute(query)
-    user = result.scalar_one_or_none()
-    
-    if not user:
-        raise HTTPException(
-            status_code=status.HTTP_404_NOT_FOUND,
-            detail="User not found"
-        )
-    
-    return user
-
-
-@router.put("/{user_id}", response_model=UserResponse)
-async def update_user(
-    user_id: uuid.UUID,
-    user_update: UserUpdate,
-    db: AsyncSession = Depends(get_db),
-    current_user: User = Depends(deps.get_current_user)
-):
-    """
-    Actualizar usuario del tenant.
-    
-    ✅ Implementa multi-tenancy: solo permite actualizar usuarios del propio tenant.
-    
-    Restricciones:
-    - Solo ADMIN, SUPPORT_MANAGER y CLIENT_ADMIN pueden actualizar usuarios
-    - No se puede cambiar el tenant_id
-    """
-    # Verificar permisos
-    if not current_user.can_manage_users:
-        raise HTTPException(
-            status_code=status.HTTP_403_FORBIDDEN,
-            detail="You don't have permission to update users"
-        )
-    
-    # Buscar usuario
-    query = select(User).where(
-        User.id == user_id,
-        User.tenant_id == current_user.tenant_id
-    )
-    result = await db.execute(query)
-    db_user = result.scalar_one_or_none()
-    
-    if not db_user:
-        raise HTTPException(
-            status_code=status.HTTP_404_NOT_FOUND,
-            detail="User not found"
-        )
-    
-    # Guardar valores anteriores para audit
-    old_values = {
-        "email": db_user.email,
-        "first_name": db_user.first_name,
-        "last_name": db_user.last_name,
-        "role": db_user.role.value,
-        "is_active": db_user.is_active
-    }
-    
-    # Verificar email único si se está cambiando
-    update_data = user_update.model_dump(exclude_unset=True)
-    if "email" in update_data and update_data["email"] != db_user.email:
-        email_query = select(User).where(
-            User.email == update_data["email"],
-            User.tenant_id == current_user.tenant_id,
-            User.id != user_id
-        )
-        email_result = await db.execute(email_query)
-        if email_result.scalar_one_or_none():
-            raise HTTPException(
-                status_code=status.HTTP_400_BAD_REQUEST,
-                detail="Email already in use by another user"
-            )
-    
-    # Actualizar campos
-    for field, value in update_data.items():
-        if field == "password":
-            # Hash the new password
-            db_user.password_hash = security.hash_password(value)
-        else:
-            setattr(db_user, field, value)
-    
-    await db.commit()
-    await db.refresh(db_user)
-    
-    # Registrar actualización en auditoría
-    try:
-        new_values = {
-            "email": db_user.email,
-            "first_name": db_user.first_name,
-            "last_name": db_user.last_name,
-            "role": db_user.role.value,
-            "is_active": db_user.is_active
-        }
-        
-        await AuditService.log(
-            db=db,
-            tenant_id=current_user.tenant_id,
-            user_id=current_user.id,
-            action="user.update",
-            resource_type="user",
-            resource_id=db_user.id,
-            old_values=AuditService.sanitize_values(old_values),
-            new_values=AuditService.sanitize_values(new_values)
-        )
-        await db.commit()
-    except Exception as e:
-        # No fallar si falla el audit log
-        pass
-    
-    return db_user
-
-
-@router.delete("/{user_id}", status_code=status.HTTP_204_NO_CONTENT)
-async def delete_user(
-    user_id: uuid.UUID,
-    db: AsyncSession = Depends(get_db),
-    current_user: User = Depends(deps.get_current_user)
-):
-    """
-    Desactivar usuario del tenant (soft delete).
-    
-    ✅ Implementa multi-tenancy: solo permite desactivar usuarios del propio tenant.
-    
-    Restricciones:
-    - Solo ADMIN puede eliminar usuarios
-    - No se puede eliminar a sí mismo
-    - No se puede eliminar el último ADMIN del tenant
-    """
-    # Verificar permisos - solo ADMIN puede eliminar
-    if current_user.role != UserRole.ADMIN:
-        raise HTTPException(
-            status_code=status.HTTP_403_FORBIDDEN,
-            detail="Only admins can delete users"
-        )
-    
-    # No se puede eliminar a sí mismo
-    if user_id == current_user.id:
-        raise HTTPException(
-            status_code=status.HTTP_400_BAD_REQUEST,
-            detail="You cannot delete yourself"
-        )
-    
-    # Buscar usuario
-    query = select(User).where(
-        User.id == user_id,
-        User.tenant_id == current_user.tenant_id
-    )
-    result = await db.execute(query)
-    db_user = result.scalar_one_or_none()
-    
-    if not db_user:
-        raise HTTPException(
-            status_code=status.HTTP_404_NOT_FOUND,
-            detail="User not found"
-        )
-    
-    # Verificar que no sea el último admin del tenant
-    if db_user.role == UserRole.ADMIN:
-        admin_query = select(User).where(
-            User.tenant_id == current_user.tenant_id,
-            User.role == UserRole.ADMIN,
-            User.is_active == True,
-            User.id != user_id
-        )
-        admin_result = await db.execute(admin_query)
-        active_admins = admin_result.scalars().all()
-        
-        if len(active_admins) == 0:
-            raise HTTPException(
-                status_code=status.HTTP_400_BAD_REQUEST,
-                detail="Cannot delete the last active admin of the tenant"
-            )
-    
-    # Soft delete
-    db_user.is_active = False
-    await db.commit()
-    
-    # Registrar eliminación en auditoría
-    try:
-        await AuditService.log(
-            db=db,
-            tenant_id=current_user.tenant_id,
-            user_id=current_user.id,
-            action="user.delete",
-            resource_type="user",
-            resource_id=db_user.id,
-            old_values={
-                "email": db_user.email,
-                "role": db_user.role.value,
-                "was_active": True
-            },
-            metadata={"action_type": "soft_delete"}
-        )
-        await db.commit()
-    except Exception as e:
-        # No fallar si falla el audit log
-        pass
-    
-    return None
-
-
-@router.patch("/{user_id}/activate", response_model=UserResponse)
-async def activate_user(
-    user_id: uuid.UUID,
-    db: AsyncSession = Depends(get_db),
-    current_user: User = Depends(deps.get_current_user)
-):
-    """
-    Reactivar usuario desactivado.
-    
-    ✅ Implementa multi-tenancy: solo permite reactivar usuarios del propio tenant.
-    """
-    # Verificar permisos
-    if not current_user.can_manage_users:
-        raise HTTPException(
-            status_code=status.HTTP_403_FORBIDDEN,
-            detail="You don't have permission to activate users"
-        )
-    
-    # Buscar usuario
-    query = select(User).where(
-        User.id == user_id,
-        User.tenant_id == current_user.tenant_id
-    )
-    result = await db.execute(query)
-    db_user = result.scalar_one_or_none()
-    
-    if not db_user:
-        raise HTTPException(
-            status_code=status.HTTP_404_NOT_FOUND,
-            detail="User not found"
-        )
-    
-    db_user.is_active = True
-    await db.commit()
-    await db.refresh(db_user)
     return db_user

backend/app/api/v1/router.py

@@ -5,8 +5,7 @@ Router principal para la API v1
 """
 
 from fastapi import APIRouter
-
-from app.api.v1.endpoints import auth, health, tenants, users, systems, categories, tickets, client_profile, audit
+from app.api.v1.endpoints import auth, health, tenants, users, systems, categories, clients, tickets
 
 api_router = APIRouter()
 
@@ -47,23 +46,14 @@ api_router.include_router(
     tags=["categories"]
 )
 
-# Tickets routes
+api_router.include_router(
+    clients.router,
+    prefix="/clients",
+    tags=["clients"]
+)
+
 api_router.include_router(
     tickets.router,
     prefix="/tickets",
     tags=["tickets"]
-)
-
-# Client Profile routes
-api_router.include_router(
-    client_profile.router,
-    prefix="/client-profile",
-    tags=["client-profile"]
-)
-
-# Audit routes
-api_router.include_router(
-    audit.router,
-    prefix="/audit",
-    tags=["audit"]
 )

backend/app/core/config.py

@@ -23,99 +23,113 @@ class Settings(BaseSettings):
     # ===================================
     # GENERAL
     # ===================================
-    ENVIRONMENT: str = Field(default="development")
-    DEBUG: bool = Field(default=False)
-    SECRET_KEY: str = Field(...)
-    API_VERSION: str = Field(default="v1")
-    APP_VERSION: str = Field(default="1.6.0")
+    ENVIRONMENT: str = Field(default="development", env="ENVIRONMENT")
+    DEBUG: bool = Field(default=False, env="DEBUG")
+    SECRET_KEY: str = Field(..., env="SECRET_KEY")
+    API_VERSION: str = Field(default="v1", env="API_VERSION")
     
     # ===================================
     # DATABASE
     # ===================================
-    DATABASE_URL: str = Field(...)
+    DATABASE_URL: str = Field(..., env="DATABASE_URL")
     
     # ===================================
     # REDIS
     # ===================================
-    REDIS_URL: str = Field(...)
+    REDIS_URL: str = Field(..., env="REDIS_URL")
     
     # ===================================
     # JWT AUTHENTICATION
     # ===================================
-    JWT_SECRET_KEY: str = Field(...)
-    JWT_ALGORITHM: str = Field(default="HS256")
-    ACCESS_TOKEN_EXPIRE_MINUTES: int = Field(default=60)
-    REFRESH_TOKEN_EXPIRE_DAYS: int = Field(default=7)
+    JWT_SECRET_KEY: str = Field(..., env="JWT_SECRET_KEY")
+    JWT_ALGORITHM: str = Field(default="HS256", env="JWT_ALGORITHM")
+    ACCESS_TOKEN_EXPIRE_MINUTES: int = Field(default=60, env="ACCESS_TOKEN_EXPIRE_MINUTES")
+    REFRESH_TOKEN_EXPIRE_DAYS: int = Field(default=7, env="REFRESH_TOKEN_EXPIRE_DAYS")
     
     # ===================================
     # CORS
     # ===================================
     CORS_ORIGINS: str = Field(
-        default="http://localhost:3000,http://localhost:3001"
+        default="http://localhost:3000,http://localhost:3001",
+        env="CORS_ORIGINS"
     )
     
     # ===================================
     # EMAIL
     # ===================================
-    SMTP_HOST: str = Field(default="localhost")
-    SMTP_PORT: int = Field(default=587)
-    SMTP_USER: Optional[str] = Field(default=None)
-    SMTP_PASSWORD: Optional[str] = Field(default=None)
-    SMTP_USE_TLS: bool = Field(default=True)
-    SMTP_USE_SSL: bool = Field(default=False)
+    SMTP_HOST: str = Field(default="localhost", env="SMTP_HOST")
+    SMTP_PORT: int = Field(default=587, env="SMTP_PORT")
+    SMTP_USER: Optional[str] = Field(default=None, env="SMTP_USER")
+    SMTP_PASSWORD: Optional[str] = Field(default=None, env="SMTP_PASSWORD")
+    SMTP_USE_TLS: bool = Field(default=True, env="SMTP_USE_TLS")
+    SMTP_USE_SSL: bool = Field(default=False, env="SMTP_USE_SSL")
     
-    DEFAULT_FROM_EMAIL: str = Field(default="noreply@servicemanager.local")
-    DEFAULT_FROM_NAME: str = Field(default="ServiceManager")
+    DEFAULT_FROM_EMAIL: str = Field(default="noreply@servicemanager.local", env="DEFAULT_FROM_EMAIL")
+    DEFAULT_FROM_NAME: str = Field(default="ServiceManager", env="DEFAULT_FROM_NAME")
     
     # ===================================
     # FILE UPLOADS
     # ===================================
-    MAX_UPLOAD_SIZE_MB: int = Field(default=10)
-    ALLOWED_FILE_EXTENSIONS_STR: str = Field(
-        default="pdf,jpg,jpeg,png,doc,docx,xls,xlsx,txt",
-        alias="ALLOWED_FILE_EXTENSIONS"
+    MAX_UPLOAD_SIZE_MB: int = Field(default=10, env="MAX_UPLOAD_SIZE_MB")
+    ALLOWED_FILE_EXTENSIONS: List[str] = Field(
+        default=["pdf", "jpg", "jpeg", "png", "doc", "docx", "xls", "xlsx", "txt"],
+        env="ALLOWED_FILE_EXTENSIONS"
     )
-    UPLOAD_PATH: str = Field(default="/app/uploads")
+    UPLOAD_PATH: str = Field(default="/app/uploads", env="UPLOAD_PATH")
     
-    @property
-    def ALLOWED_FILE_EXTENSIONS(self) -> List[str]:
-        """Parse the comma-separated file extensions."""
-        return [ext.strip().lower() for ext in self.ALLOWED_FILE_EXTENSIONS_STR.split(",")]
+    @field_validator("ALLOWED_FILE_EXTENSIONS", mode='before')
+    @classmethod
+    def validate_file_extensions(cls, v):
+        if isinstance(v, str):
+            return [ext.strip().lower() for ext in v.split(",")]
+        return [ext.lower() for ext in v]
     
     # ===================================
     # SECURITY
     # ===================================
-    RATE_LIMIT_ENABLED: bool = Field(default=True)
-    PASSWORD_MIN_LENGTH: int = Field(default=8)
+    RATE_LIMIT_ENABLED: bool = Field(default=True, env="RATE_LIMIT_ENABLED")
+    PASSWORD_MIN_LENGTH: int = Field(default=8, env="PASSWORD_MIN_LENGTH")
     
     # Argon2 settings
-    ARGON2_TIME_COST: int = Field(default=3)
-    ARGON2_MEMORY_COST: int = Field(default=65536)
-    ARGON2_PARALLELISM: int = Field(default=4)
+    ARGON2_TIME_COST: int = Field(default=3, env="ARGON2_TIME_COST")
+    ARGON2_MEMORY_COST: int = Field(default=65536, env="ARGON2_MEMORY_COST")
+    ARGON2_PARALLELISM: int = Field(default=4, env="ARGON2_PARALLELISM")
     
     # ===================================
     # LOGGING
     # ===================================
-    LOG_LEVEL: str = Field(default="INFO")
-    LOG_FORMAT: str = Field(default="json")
-    LOG_FILE: Optional[str] = Field(default=None)
+    LOG_LEVEL: str = Field(default="INFO", env="LOG_LEVEL")
+    LOG_FORMAT: str = Field(default="json", env="LOG_FORMAT")
+    LOG_FILE: Optional[str] = Field(default=None, env="LOG_FILE")
     
     # ===================================
     # FRONTEND URLS
     # ===================================
-    CLIENT_FRONTEND_URL: str = Field(default="http://localhost:3000")
-    INTERNAL_FRONTEND_URL: str = Field(default="http://localhost:3001")
+    CLIENT_FRONTEND_URL: str = Field(default="http://localhost:3000", env="CLIENT_FRONTEND_URL")
+    INTERNAL_FRONTEND_URL: str = Field(default="http://localhost:3001", env="INTERNAL_FRONTEND_URL")
     
     # ===================================
     # HEALTH CHECKS
     # ===================================
-    HEALTH_CHECK_TIMEOUT: int = Field(default=30)
+    HEALTH_CHECK_TIMEOUT: int = Field(default=30, env="HEALTH_CHECK_TIMEOUT")
     
     # ===================================
     # CELERY
     # ===================================
-    CELERY_BROKER_URL: str = Field(...)
-    CELERY_RESULT_BACKEND: str = Field(...)
+    CELERY_BROKER_URL: str = Field(..., env="CELERY_BROKER_URL")
+    CELERY_RESULT_BACKEND: str = Field(..., env="CELERY_RESULT_BACKEND")
+    
+    # ===================================
+    # CAMPOS ADICIONALES
+    # ===================================
+    POSTGRES_DB: str = Field(..., env="POSTGRES_DB")
+    POSTGRES_USER: str = Field(..., env="POSTGRES_USER")
+    POSTGRES_PASSWORD: str = Field(..., env="POSTGRES_PASSWORD")
+    SMTP_USERNAME: Optional[str] = Field(default=None, env="SMTP_USERNAME")
+    MAX_UPLOAD_SIZE: int = Field(default=10485760, env="MAX_UPLOAD_SIZE")
+    UPLOAD_DIR: str = Field(default="./uploads", env="UPLOAD_DIR")
+    RATE_LIMIT_REQUESTS: int = Field(default=100, env="RATE_LIMIT_REQUESTS")
+    RATE_LIMIT_WINDOW: int = Field(default=60, env="RATE_LIMIT_WINDOW")
     
     def is_production(self) -> bool:
         """Check if environment is production."""
@@ -137,4 +151,7 @@ def get_settings() -> Settings:
     
     Using lru_cache to create a singleton pattern for settings.
     """
-    return Settings()
+    return Settings()
+
+# Crear una instancia global de Settings
+settings = Settings()

backend/app/core/database.py

@@ -10,6 +10,7 @@ from sqlalchemy import String, DateTime, func
 from typing import AsyncGenerator
 import uuid
 from datetime import datetime
+import logging
 
 from app.core.config import get_settings
 
@@ -34,6 +35,8 @@ AsyncSessionLocal = async_sessionmaker(
     autocommit=False
 )
 
+logger = logging.getLogger("database")
+
 
 class Base(DeclarativeBase):
     """Base class para todos los modelos SQLAlchemy."""
@@ -57,13 +60,16 @@ async def get_db() -> AsyncGenerator[AsyncSession, None]:
     """
     async with AsyncSessionLocal() as session:
         try:
+            logger.debug("Intentando crear una nueva sesión de base de datos.")
             yield session
             await session.commit()
-        except Exception:
+        except Exception as e:
+            logger.error("Error al crear la sesión de base de datos: %s", str(e))
             await session.rollback()
             raise
         finally:
             await session.close()
+            logger.debug("Sesión de base de datos cerrada.")
 
 
 async def create_tables():

backend/app/core/file_handler.py

@@ -1,101 +0,0 @@
-"""
-File Handler - ServiceManagerWeb  
-Gestión simple de archivos adjuntos
-"""
-import os
-import uuid
-import hashlib
-from pathlib import Path
-from typing import Tuple
-from fastapi import UploadFile, HTTPException, status
-
-from app.core.config import get_settings
-
-settings = get_settings()
-
-
-class FileHandler:
-    """Handler simple para archivos adjuntos"""
-    
-    def __init__(self):
-        self.upload_path = Path(settings.UPLOAD_PATH)
-        self.max_size_bytes = settings.MAX_UPLOAD_SIZE_MB * 1024 * 1024
-        self.allowed_extensions = settings.ALLOWED_FILE_EXTENSIONS
-        # Crear directorio si no existe
-        self.upload_path.mkdir(parents=True, exist_ok=True)
-    
-    def _validate_file(self, filename: str, file_size: int) -> None:
-        """Validar archivo"""
-        extension = Path(filename).suffix.lower().lstrip('.')
-        
-        if extension not in self.allowed_extensions:
-            raise HTTPException(
-                status_code=status.HTTP_400_BAD_REQUEST,
-                detail=f"Extensión no permitida: {extension}"
-            )
-        
-        if file_size > self.max_size_bytes:
-            raise HTTPException(
-                status_code=status.HTTP_413_REQUEST_ENTITY_TOO_LARGE,
-                detail=f"Archivo muy grande. Máximo: {settings.MAX_UPLOAD_SIZE_MB}MB"
-            )
-    
-    def _calculate_checksums(self, content: bytes) -> Tuple[str, str]:
-        """Calcular MD5 y SHA256"""
-        return hashlib.md5(content).hexdigest(), hashlib.sha256(content).hexdigest()
-    
-    async def save_upload(self, file: UploadFile, tenant_id: uuid.UUID, ticket_id: uuid.UUID) -> dict:
-        """Guardar archivo y retornar metadata"""
-        if not file.filename:
-            raise HTTPException(status_code=400, detail="Filename requerido")
-        
-        content = await file.read()
-        file_size = len(content)
-        
-        self._validate_file(file.filename, file_size)
-        
-        md5_hash, sha256_hash = self._calculate_checksums(content)
-        
-        # Nombre único
-        extension = Path(file.filename).suffix.lower()
-        safe_filename = f"{uuid.uuid4().hex}{extension}"
-        
-        # Estructura: uploads/tenant_id/tickets/ticket_id/
-        file_directory = self.upload_path / str(tenant_id) / "tickets" / str(ticket_id)
-        file_directory.mkdir(parents=True, exist_ok=True)
-        
-        file_path = file_directory / safe_filename
-        relative_path = str(file_path.relative_to(self.upload_path))
-        
-        # Guardar archivo
-        with open(file_path, "wb") as f:
-            f.write(content)
-        
-        import mimetypes
-        mime_type = mimetypes.guess_type(file.filename)[0] or "application/octet-stream"
-        
-        return {
-            "filename": safe_filename,
-            "original_filename": file.filename,
-            "file_path": relative_path,
-            "file_size": file_size,
-            "mime_type": mime_type,
-            "md5_hash": md5_hash,
-            "sha256_hash": sha256_hash
-        }
-    
-    def get_file_path(self, relative_path: str) -> Path:
-        """Obtener path absoluto del archivo"""
-        file_path = (self.upload_path / relative_path).resolve()
-        
-        # Verificar que no escape del directorio de uploads
-        if not str(file_path).startswith(str(self.upload_path.resolve())):
-            raise HTTPException(status_code=403, detail="Acceso denegado")
-        
-        if not file_path.exists():
-            raise HTTPException(status_code=404, detail="Archivo no encontrado")
-        
-        return file_path
-
-
-file_handler = FileHandler()

backend/app/main.py

@@ -21,10 +21,6 @@ from app.models.system import System
 from app.models.category import Category
 from app.models.user import User
 from app.models.ticket import Ticket
-from app.models.comment import TicketComment
-from app.models.attachment import TicketAttachment
-from app.models.audit import AuditLog
-from app.models.refresh_token import RefreshToken
 
 from app.core.logging import setup_logging
 from app.api.v1.router import api_router
@@ -56,7 +52,7 @@ async def lifespan(app: FastAPI):
 app = FastAPI(
     title="ServiceManagerWeb API",
     description="Mesa de Ayuda B2B multi-tenant para Aduanasoft",
-    version=settings.APP_VERSION,
+    version=settings.API_VERSION,
     lifespan=lifespan,
     docs_url=f"/{settings.API_VERSION}/docs" if settings.ENVIRONMENT == "development" else None,
     redoc_url=f"/{settings.API_VERSION}/redoc" if settings.ENVIRONMENT == "development" else None,
@@ -163,8 +159,7 @@ async def health_check():
     return {
         "status": "healthy",
         "service": "ServiceManagerWeb API",
-        "version": settings.APP_VERSION,
-        "api_version": settings.API_VERSION,
+        "version": settings.API_VERSION,
         "environment": settings.ENVIRONMENT
     }
 
@@ -175,8 +170,7 @@ async def root():
     """Endpoint raíz con información básica."""
     return {
         "service": "ServiceManagerWeb API",
-        "version": settings.APP_VERSION,
-        "api_version": settings.API_VERSION,
+        "version": settings.API_VERSION,
         "docs": f"/{settings.API_VERSION}/docs",
         "environment": settings.ENVIRONMENT
     }
@@ -204,4 +198,4 @@ if __name__ == "__main__":
         host="0.0.0.0",
         port=8000,
         reload=settings.ENVIRONMENT == "development"
-    )
+    )

backend/app/middleware/tenant.py

@@ -8,10 +8,20 @@ from fastapi import Request, HTTPException, status
 from starlette.middleware.base import BaseHTTPMiddleware
 from starlette.responses import Response
 import structlog
+from contextlib import asynccontextmanager
+from sqlalchemy.sql import text
 
 logger = structlog.get_logger(__name__)
 
 
+# Correct the usage of async for by wrapping it in an async function
+@asynccontextmanager
+async def get_db_context():
+    from app.core.database import get_db
+    async for db in get_db():
+        yield db
+
+
 class TenantMiddleware(BaseHTTPMiddleware):
     """
     Middleware para extraer y validar información del tenant.
@@ -24,50 +34,66 @@ class TenantMiddleware(BaseHTTPMiddleware):
     EXCLUDED_PATHS = {
         "/health",
         "/",
-        "/api/v1/auth/login",
         "/v1/auth/login",
         "/docs",
-        "/api/v1/docs",
-        "/v1/docs",
         "/openapi.json",
-        "/api/v1/openapi.json",
-        "/v1/openapi.json",
-        "/redoc",
-        "/api/v1/redoc",
-        "/v1/redoc"
+        "/redoc"
     }
     
     async def dispatch(self, request: Request, call_next) -> Response:
         """Process request and add tenant information."""
         
         # Skip tenant validation for excluded paths
-        if request.url.path in self.EXCLUDED_PATHS or request.url.path.startswith("/docs"):
+        if request.url.path in self.EXCLUDED_PATHS or any(request.url.path.startswith(path) for path in self.EXCLUDED_PATHS):
             return await call_next(request)
         
         # Extract tenant from header
         tenant_id = request.headers.get("X-Tenant-ID")
         tenant_slug = request.headers.get("X-Tenant-Slug")
         
-        # For now, we'll be more permissive in development
-        # In production, tenant should be strictly required
+        # Revertir cambios para requerir encabezados de tenant
         if not tenant_id and not tenant_slug:
-            logger.warning(
-                "Request without tenant information",
-                path=request.url.path,
-                method=request.method
+            raise HTTPException(
+                status_code=status.HTTP_400_BAD_REQUEST,
+                detail="Tenant information required (X-Tenant-ID or X-Tenant-Slug header)"
             )
-            # For now, continue without tenant for development
-            # raise HTTPException(
-            #     status_code=status.HTTP_400_BAD_REQUEST,
-            #     detail="Tenant information required (X-Tenant-ID or X-Tenant-Slug header)"
-            # )
         
         # Store tenant info in request state
         request.state.tenant_id = tenant_id
         request.state.tenant_slug = tenant_slug
         
-        # TODO: Validate tenant exists and is active
-        # This would involve a database query which we'll implement later
+        # Validate tenant exists and is active
+        if tenant_id or tenant_slug:
+            from app.core.database import get_db
+            from app.models.tenant import Tenant
+
+            # Update the middleware to use the new context manager
+            async with get_db_context() as db:
+                tenant = await db.execute(
+                    text(
+                        """
+                        SELECT * FROM tenants
+                        WHERE id = :tenant_id OR slug = :tenant_slug AND status = 'active'
+                        """
+                    ),
+                    {"tenant_id": tenant_id, "tenant_slug": tenant_slug}
+                )
+                tenant = tenant.fetchone()
+
+                if not tenant:
+                    raise HTTPException(
+                        status_code=status.HTTP_404_NOT_FOUND,
+                        detail="Tenant not found or inactive"
+                    )
+
+                # Store validated tenant info
+                request.state.tenant = tenant
+
+        else:
+            raise HTTPException(
+                status_code=status.HTTP_400_BAD_REQUEST,
+                detail="Tenant information required (X-Tenant-ID or X-Tenant-Slug header)"
+            )
         
         logger.debug(
             "Tenant middleware processed",

backend/app/models/__init__.py

@@ -1,25 +0,0 @@
-"""Models package initialization."""
-
-from .user import User
-from .tenant import Tenant
-from .ticket import Ticket
-from .comment import TicketComment
-from .system import System
-from .category import Category
-from .client_profile import ClientProfile
-from .attachment import TicketAttachment
-from .audit import AuditLog
-from .refresh_token import RefreshToken
-
-__all__ = [
-    "User",
-    "Tenant", 
-    "Ticket",
-    "TicketComment",
-    "System",
-    "Category",
-    "ClientProfile",
-    "TicketAttachment",
-    "AuditLog",
-    "RefreshToken"
-]

backend/app/models/attachment.py

@@ -1,62 +0,0 @@
-"""
-Attachment Model - ServiceManagerWeb
-"""
-from sqlalchemy import String, ForeignKey, Integer, DateTime, func
-from sqlalchemy.orm import Mapped, mapped_column, relationship
-from sqlalchemy.dialects.postgresql import UUID
-from typing import Optional, TYPE_CHECKING
-from datetime import datetime
-import uuid
-
-from app.core.database import Base
-
-if TYPE_CHECKING:
-    from app.models.ticket import Ticket
-    from app.models.comment import TicketComment
-    from app.models.user import User
-
-
-class TicketAttachment(Base):
-    """Modelo de archivos adjuntos en tickets"""
-    __tablename__ = "ticket_attachments"
-    
-    # Sobrescribir campos heredados de Base para que coincidan con la tabla real
-    id: Mapped[uuid.UUID] = mapped_column(UUID(as_uuid=True), primary_key=True, default=uuid.uuid4)
-    created_at: Mapped[datetime] = mapped_column(DateTime(timezone=True), server_default=func.now())
-    # Esta tabla NO tiene updated_at, así que lo excluimos del mapping
-    
-    ticket_id: Mapped[uuid.UUID] = mapped_column(
-        UUID(as_uuid=True),
-        ForeignKey("tickets.id", ondelete="CASCADE"),
-        nullable=False
-    )
-    
-    comment_id: Mapped[Optional[uuid.UUID]] = mapped_column(
-        UUID(as_uuid=True),
-        ForeignKey("ticket_comments.id", ondelete="CASCADE"),
-        nullable=True
-    )
-    
-    uploaded_by: Mapped[uuid.UUID] = mapped_column(
-        UUID(as_uuid=True),
-        ForeignKey("users.id"),
-        nullable=False
-    )
-    
-    filename: Mapped[str] = mapped_column(String(255), nullable=False)
-    original_filename: Mapped[str] = mapped_column(String(255), nullable=False)
-    mime_type: Mapped[str] = mapped_column(String(100), nullable=False)
-    file_size: Mapped[int] = mapped_column(Integer, nullable=False)
-    file_path: Mapped[str] = mapped_column(String(500), nullable=False)
-    
-    md5_hash: Mapped[Optional[str]] = mapped_column(String(32), nullable=True)
-    sha256_hash: Mapped[Optional[str]] = mapped_column(String(64), nullable=True)
-    
-    ticket: Mapped["Ticket"] = relationship("Ticket", back_populates="attachments")
-    comment: Mapped[Optional["TicketComment"]] = relationship("TicketComment", back_populates="attachments")
-    uploaded_by_user: Mapped["User"] = relationship("User")
-    
-    # Excluir updated_at del mapping ya que la tabla no lo tiene
-    __mapper_args__ = {
-        "exclude_properties": ["updated_at"]
-    }

backend/app/models/audit.py

@@ -1,148 +0,0 @@
-"""
-Audit Log Model - ServiceManagerWeb
-
-Modelo para bitácora de auditoría y compliance.
-Registra todas las acciones importantes del sistema.
-"""
-
-from sqlalchemy import String, Text, DateTime, ForeignKey, Index
-from sqlalchemy.orm import Mapped, mapped_column, relationship
-from sqlalchemy.dialects.postgresql import UUID, INET, JSONB
-from typing import Optional, Dict, Any, TYPE_CHECKING
-import uuid
-from datetime import datetime
-
-from app.core.database import Base
-
-if TYPE_CHECKING:
-    from app.models.tenant import Tenant
-    from app.models.user import User
-
-
-class AuditLog(Base):
-    """
-    Bitácora de auditoría para tracking completo de acciones.
-    
-    Registra:
-    - Qui├®n hizo la acci├│n (user_id)
-    - Qu├® hizo (action)
-    - Sobre qu├® recurso (resource_type + resource_id)
-    - Cuándo lo hizo (created_at)
-    - Desde d├│nde (ip_address, user_agent)
-    - Qu├® cambi├│ (old_values, new_values)
-    """
-    
-    __tablename__ = "audit_logs"
-    
-    # Multi-tenancy
-    tenant_id: Mapped[uuid.UUID] = mapped_column(
-        UUID(as_uuid=True),
-        ForeignKey("tenants.id", ondelete="CASCADE"),
-        nullable=False,
-        index=True
-    )
-    
-    # Usuario que ejecut├│ la acci├│n (NULL = acci├│n del sistema)
-    user_id: Mapped[Optional[uuid.UUID]] = mapped_column(
-        UUID(as_uuid=True),
-        ForeignKey("users.id", ondelete="SET NULL"),
-        nullable=True,
-        index=True
-    )
-    
-    # Acci├│n realizada (ej: "user.login", "ticket.create", "ticket.assign")
-    action: Mapped[str] = mapped_column(
-        String(100),
-        nullable=False,
-        index=True
-    )
-    
-    # Tipo de recurso afectado (user, ticket, comment, category, etc.)
-    resource_type: Mapped[str] = mapped_column(
-        String(50),
-        nullable=False,
-        index=True
-    )
-    
-    # ID del recurso afectado
-    resource_id: Mapped[Optional[uuid.UUID]] = mapped_column(
-        UUID(as_uuid=True),
-        nullable=True
-    )
-    
-    # Contexto de la request
-    ip_address: Mapped[Optional[str]] = mapped_column(INET, nullable=True)
-    user_agent: Mapped[Optional[str]] = mapped_column(Text, nullable=True)
-    
-    # Correlation ID para rastrear requests relacionadas
-    correlation_id: Mapped[Optional[uuid.UUID]] = mapped_column(
-        UUID(as_uuid=True),
-        nullable=True,
-        index=True
-    )
-    
-    # Valores antes del cambio (JSON)
-    old_values: Mapped[Optional[Dict[str, Any]]] = mapped_column(
-        JSONB,
-        nullable=True
-    )
-    
-    # Valores despu├®s del cambio (JSON)
-    new_values: Mapped[Optional[Dict[str, Any]]] = mapped_column(
-        JSONB,
-        nullable=True
-    )
-    
-    # Metadata adicional (cualquier info relevante)
-    # Nota: 'metadata' está reservado en SQLAlchemy, usamos 'extra_metadata'
-    extra_metadata: Mapped[Optional[Dict[str, Any]]] = mapped_column(
-        'metadata',  # Nombre real de la columna en BD
-        JSONB,
-        nullable=True
-    )
-    
-    # Timestamp
-    created_at: Mapped[datetime] = mapped_column(
-        DateTime(timezone=True),
-        default=datetime.utcnow,
-        nullable=False,
-        index=True
-    )
-    
-    # Relaciones
-    tenant: Mapped["Tenant"] = relationship("Tenant", foreign_keys=[tenant_id])
-    user: Mapped[Optional["User"]] = relationship("User", foreign_keys=[user_id])
-    
-    # Índices compuestos para queries comunes
-    __table_args__ = (
-        Index('idx_audit_logs_tenant_action', 'tenant_id', 'action'),
-        Index('idx_audit_logs_resource', 'resource_type', 'resource_id'),
-        Index('idx_audit_logs_user_created', 'user_id', 'created_at'),
-    )
-    
-    # Configuraci├│n del mapper: excluir updated_at porque audit logs son inmutables
-    __mapper_args__ = {
-        "exclude_properties": ["updated_at"]
-    }
-    
-    def __repr__(self) -> str:
-        return f"<AuditLog(action='{self.action}', resource='{self.resource_type}:{self.resource_id}')>"
-    
-    @property
-    def action_display(self) -> str:
-        """Formato amigable de la acci├│n."""
-        parts = self.action.split('.')
-        if len(parts) == 2:
-            resource, verb = parts
-            verb_map = {
-                'create': 'cre├│',
-                'update': 'actualiz├│',
-                'delete': 'elimin├│',
-                'login': 'inici├│ sesi├│n',
-                'logout': 'cerr├│ sesi├│n',
-                'assign': 'asign├│',
-                'close': 'cerr├│',
-                'reopen': 'reabri├│'
-            }
-            return f"{verb_map.get(verb, verb)} {resource}"
-        return self.action

backend/app/models/category.py

@@ -1,50 +1,32 @@
 """
 Category Model - ServiceManagerWeb
-Categorías de tickets por tenant
 """
-from sqlalchemy import String, Text, Boolean, Integer, ForeignKey, UniqueConstraint
+from sqlalchemy import String, Text, Boolean, ForeignKey, DateTime
 from sqlalchemy.orm import Mapped, mapped_column, relationship
 from sqlalchemy.dialects.postgresql import UUID
+from sqlalchemy.sql import func
 from typing import List, Optional
 import uuid
 
 from app.core.database import Base
 
 class Category(Base):
-    """Modelo de categorías de tickets (ticket_categories en BD)"""
-    __tablename__ = "ticket_categories"  # ✅ CORREGIDO: nombre correcto de tabla
+    __tablename__ = "ticket_categories"
     
-    # Campos básicos
     name: Mapped[str] = mapped_column(String(100), nullable=False)
-    description: Mapped[Optional[str]] = mapped_column(Text, nullable=True)
-    is_active: Mapped[bool] = mapped_column(Boolean, default=True, nullable=False)
+    description: Mapped[Optional[str]] = mapped_column(Text)
+    is_active: Mapped[bool] = mapped_column(Boolean, default=True)
     
-    # ✅ CORREGIDO: tenant_id es obligatorio para multi-tenancy
-    tenant_id: Mapped[uuid.UUID] = mapped_column(
-        UUID(as_uuid=True), 
-        ForeignKey("tenants.id", ondelete="CASCADE"), 
-        nullable=False  # ✅ Obligatorio
-    )
-    
-    # ✅ AÑADIDOS: Campos de SLA según schema.sql
-    color: Mapped[Optional[str]] = mapped_column(String(7), nullable=True)
-    sla_response_hours: Mapped[int] = mapped_column(Integer, default=24, nullable=False)
-    sla_resolution_hours: Mapped[int] = mapped_column(Integer, default=72, nullable=False)
-    auto_assign_to: Mapped[Optional[uuid.UUID]] = mapped_column(
-        UUID(as_uuid=True), 
-        ForeignKey("users.id"),
-        nullable=True
-    )
+    # Optional: Tenant specific categories?
+    tenant_id: Mapped[Optional[uuid.UUID]] = mapped_column(UUID(as_uuid=True), ForeignKey("tenants.id", ondelete="CASCADE"), nullable=True)
     
+    # Timestamp columns
+    created_at: Mapped[Optional[DateTime]] = mapped_column(DateTime(timezone=True), server_default=func.now())
+    updated_at: Mapped[Optional[DateTime]] = mapped_column(DateTime(timezone=True), onupdate=func.now())
+
     # Relationships
     tickets: Mapped[List["Ticket"]] = relationship("Ticket", back_populates="category")
-    tenant: Mapped["Tenant"] = relationship("Tenant")
-    auto_assign_user: Mapped[Optional["User"]] = relationship("User", foreign_keys=[auto_assign_to])
-    
-    # ✅ AÑADIDO: Constraint único por tenant (no puede haber categorías duplicadas en el mismo tenant)
-    __table_args__ = (
-        UniqueConstraint('tenant_id', 'name', name='uq_ticket_categories_tenant_name'),
-    )
+    tenant: Mapped["Tenant"] = relationship("Tenant") # Assuming Tenant model is imported
 
     def __repr__(self) -> str:
-        return f"<Category(id={self.id}, name='{self.name}', tenant_id={self.tenant_id})>"
+        return f"<Category(id={self.id}, name='{self.name}')>"

backend/app/models/client.py

@@ -0,0 +1,29 @@
+from sqlalchemy import Column, Integer, String
+from app.core.database import Base
+
+class Client(Base):
+    __tablename__ = "clients"
+
+    id = Column(Integer, primary_key=True, index=True)
+    clave = Column(String, nullable=False)
+    tipo_cliente = Column(String, nullable=False)
+    nombre = Column(String, nullable=False)
+    pais = Column(String, nullable=False)
+    estado = Column(String, nullable=False)
+    ciudad = Column(String, nullable=False)
+    direccion = Column(String, nullable=False)
+    numero_ext = Column(String, nullable=True)
+    cp = Column(String, nullable=True)
+    colonia = Column(String, nullable=True)
+    lada = Column(String, nullable=True)
+    telefono1 = Column(String, nullable=True)
+    telefono2 = Column(String, nullable=True)
+    tel_directo = Column(String, nullable=True)
+    ext = Column(String, nullable=True)
+    fax = Column(String, nullable=True)
+    horario = Column(String, nullable=True)
+    pagina = Column(String, nullable=True)
+    correo = Column(String, nullable=True)
+    medio_publicidad = Column(String, nullable=True)
+    nacionalidad = Column(String, nullable=True)
+    logo = Column(String, nullable=True)

backend/app/models/client_profile.py

@@ -1,123 +0,0 @@
-"""
-Client Profile Model - ServiceManagerWeb
-
-Modelo para perfil empresarial de clientes
-Almacena información detallada de la empresa cliente
-"""
-
-from sqlalchemy import String, Boolean, DateTime, ForeignKey, Text, Numeric
-from sqlalchemy.orm import Mapped, mapped_column, relationship
-from sqlalchemy.dialects.postgresql import UUID
-from typing import Optional, TYPE_CHECKING
-import uuid
-from datetime import datetime
-
-from app.core.database import Base
-
-if TYPE_CHECKING:
-    from app.models.tenant import Tenant
-
-
-class ClientProfile(Base):
-    """Modelo de Perfil de Cliente Empresarial."""
-    
-    __tablename__ = "client_profiles"
-    
-    # Relación con tenant (uno a uno)
-    tenant_id: Mapped[uuid.UUID] = mapped_column(
-        UUID(as_uuid=True),
-        ForeignKey("tenants.id", ondelete="CASCADE"),
-        unique=True,
-        nullable=False,
-        index=True
-    )
-    
-    # === INFORMACIÓN GENERAL ===
-    business_name: Mapped[Optional[str]] = mapped_column(String(255))  # Razón social
-    commercial_name: Mapped[Optional[str]] = mapped_column(String(255))  # Nombre comercial
-    client_code: Mapped[Optional[str]] = mapped_column(String(50))  # Clave de cliente
-    client_type: Mapped[Optional[str]] = mapped_column(String(50))  # Tipo de cliente
-    rfc: Mapped[Optional[str]] = mapped_column(String(13))  # RFC México
-    tax_id: Mapped[Optional[str]] = mapped_column(String(50))  # ID fiscal general
-    
-    # === UBICACIÓN ===
-    country: Mapped[Optional[str]] = mapped_column(String(100))
-    state: Mapped[Optional[str]] = mapped_column(String(100))
-    city: Mapped[Optional[str]] = mapped_column(String(100))
-    address: Mapped[Optional[str]] = mapped_column(Text)
-    external_number: Mapped[Optional[str]] = mapped_column(String(20))
-    internal_number: Mapped[Optional[str]] = mapped_column(String(20))
-    postal_code: Mapped[Optional[str]] = mapped_column(String(10))
-    neighborhood: Mapped[Optional[str]] = mapped_column(String(100))
-    
-    # === CONTACTO ===
-    main_phone: Mapped[Optional[str]] = mapped_column(String(20))
-    secondary_phone: Mapped[Optional[str]] = mapped_column(String(20))
-    direct_phone: Mapped[Optional[str]] = mapped_column(String(20))
-    phone_extension: Mapped[Optional[str]] = mapped_column(String(10))
-    fax: Mapped[Optional[str]] = mapped_column(String(20))
-    
-    # === INFORMACIÓN ADICIONAL ===
-    business_hours: Mapped[Optional[str]] = mapped_column(String(255))
-    website: Mapped[Optional[str]] = mapped_column(String(255))
-    main_email: Mapped[Optional[str]] = mapped_column(String(320))
-    billing_email: Mapped[Optional[str]] = mapped_column(String(320))
-    
-    # === MARKETING ===
-    advertising_medium: Mapped[Optional[str]] = mapped_column(String(255))
-    nationality: Mapped[Optional[str]] = mapped_column(String(100))
-    
-    # === CONFIGURACIÓN EMPRESARIAL ===
-    logo_url: Mapped[Optional[str]] = mapped_column(String(500))
-    company_representative: Mapped[Optional[str]] = mapped_column(String(255))  # Encargado/Representante
-    legal_representative: Mapped[Optional[str]] = mapped_column(String(255))
-    
-    # === FINANZAS/FACTURACIÓN ===
-    credit_limit: Mapped[Optional[float]] = mapped_column(Numeric(15, 2))
-    payment_terms: Mapped[Optional[str]] = mapped_column(String(100))
-    preferred_currency: Mapped[str] = mapped_column(String(3), default="MXN")
-    
-    # === METADATOS ===
-    send_to_billing: Mapped[bool] = mapped_column(Boolean, default=False)
-    is_active_client: Mapped[bool] = mapped_column(Boolean, default=True)
-    is_prospect: Mapped[bool] = mapped_column(Boolean, default=False)
-    notes: Mapped[Optional[str]] = mapped_column(Text)
-    
-    # === RELACIONES ===
-    tenant: Mapped["Tenant"] = relationship("Tenant", back_populates="client_profile")
-    
-    def __repr__(self) -> str:
-        return f"<ClientProfile(tenant_id={self.tenant_id}, business_name='{self.business_name}')>"
-
-    @property
-    def full_address(self) -> str:
-        """Dirección completa formateada."""
-        address_parts = []
-        
-        if self.address:
-            address_parts.append(self.address)
-        
-        if self.external_number:
-            if self.internal_number:
-                address_parts.append(f"#{self.external_number}-{self.internal_number}")
-            else:
-                address_parts.append(f"#{self.external_number}")
-        
-        if self.neighborhood:
-            address_parts.append(f"Col. {self.neighborhood}")
-        
-        if self.city and self.state:
-            address_parts.append(f"{self.city}, {self.state}")
-        
-        if self.postal_code:
-            address_parts.append(f"C.P. {self.postal_code}")
-            
-        if self.country:
-            address_parts.append(self.country)
-            
-        return ", ".join(address_parts)
-
-    @property
-    def display_name(self) -> str:
-        """Nombre para mostrar (comercial o razón social)."""
-        return self.commercial_name or self.business_name or "Sin nombre"

backend/app/models/comment.py

@@ -1,74 +0,0 @@
-"""
-Comment Model - ServiceManagerWeb
-
-Modelo para comentarios en tickets
-"""
-
-from sqlalchemy import Column, String, Text, Boolean, ForeignKey, DateTime
-from sqlalchemy.dialects.postgresql import UUID
-from sqlalchemy.orm import Mapped, mapped_column, relationship
-from datetime import datetime
-import uuid
-
-from app.core.database import Base
-
-
-class TicketComment(Base):
-    """Comentarios en tickets."""
-    
-    __tablename__ = "ticket_comments"
-    
-    # Columnas
-    id: Mapped[uuid.UUID] = mapped_column(
-        UUID(as_uuid=True),
-        primary_key=True,
-        default=uuid.uuid4
-    )
-    
-    ticket_id: Mapped[uuid.UUID] = mapped_column(
-        UUID(as_uuid=True),
-        ForeignKey("tickets.id", ondelete="CASCADE"),
-        nullable=False,
-        index=True
-    )
-    
-    author_id: Mapped[uuid.UUID] = mapped_column(
-        UUID(as_uuid=True),
-        ForeignKey("users.id"),
-        nullable=False,
-        index=True
-    )
-    
-    content: Mapped[str] = mapped_column(Text, nullable=False)
-    
-    is_internal: Mapped[bool] = mapped_column(
-        Boolean,
-        default=False,
-        nullable=False
-    )
-    
-    created_at: Mapped[datetime] = mapped_column(
-        DateTime(timezone=True),
-        default=datetime.utcnow,
-        nullable=False,
-        index=True
-    )
-    
-    updated_at: Mapped[datetime] = mapped_column(
-        DateTime(timezone=True),
-        default=datetime.utcnow,
-        onupdate=datetime.utcnow,
-        nullable=False
-    )
-    
-    # Relationships
-    ticket: Mapped["Ticket"] = relationship("Ticket", back_populates="comments")
-    author: Mapped["User"] = relationship("User")
-    attachments: Mapped[list["TicketAttachment"]] = relationship(
-        "TicketAttachment",
-        back_populates="comment",
-        cascade="all, delete-orphan"
-    )
-    
-    def __repr__(self) -> str:
-        return f"<TicketComment {self.id} by {self.author_id}>"

backend/app/models/refresh_token.py

@@ -1,171 +0,0 @@
-"""
-Refresh Token Model - ServiceManagerWeb
-
-Modelo para persistencia de refresh tokens con revocaci├│n y tracking.
-"""
-
-from sqlalchemy import String, Boolean, DateTime, ForeignKey, Index, Integer
-from sqlalchemy.orm import Mapped, mapped_column, relationship
-from sqlalchemy.dialects.postgresql import UUID
-from typing import Optional, TYPE_CHECKING
-import uuid
-from datetime import datetime
-
-from app.core.database import Base
-
-if TYPE_CHECKING:
-    from app.models.user import User
-
-
-class RefreshToken(Base):
-    """
-    Refresh Token persistente para gesti├│n de sesiones.
-    
-    Almacena refresh tokens con informaci├│n de dispositivo y permite
-    revocaci├│n para mejorar la seguridad.
-    
-    Características:
-    - Token hasheado (no se guarda en texto plano)
-    - Device fingerprinting
-    - Revocaci├│n individual con tracking
-    - Auto-expiraci├│n
-    - Tracking de IP y uso
-    """
-    
-    __tablename__ = "refresh_tokens"
-    
-    # User relationship
-    user_id: Mapped[uuid.UUID] = mapped_column(
-        UUID(as_uuid=True),
-        ForeignKey("users.id", ondelete="CASCADE"),
-        nullable=False,
-        index=True
-    )
-    
-    # Token JWT (almacenado directamente - firmado y verificable)
-    # VARCHAR(500) para acomodar JWTs con payload extenso
-    token: Mapped[str] = mapped_column(
-        String(500),
-        nullable=False,
-        unique=True
-    )
-    
-    # Device information
-    device_id: Mapped[Optional[str]] = mapped_column(
-        String(100),
-        nullable=True
-    )
-    
-    device_name: Mapped[Optional[str]] = mapped_column(
-        String(200),
-        nullable=True
-    )
-    
-    user_agent: Mapped[Optional[str]] = mapped_column(
-        String(500),
-        nullable=True
-    )
-    
-    # IP address del cliente (varchar(45) para IPv6)
-    ip_address: Mapped[Optional[str]] = mapped_column(
-        String(45),
-        nullable=True
-    )
-    
-    # Expiraci├│n del token
-    expires_at: Mapped[datetime] = mapped_column(
-        DateTime(timezone=True),
-        nullable=False,
-        index=True
-    )
-    
-    # Estado de revocaci├│n
-    revoked: Mapped[bool] = mapped_column(
-        Boolean,
-        default=False,
-        nullable=False
-    )
-    
-    revoked_at: Mapped[Optional[datetime]] = mapped_column(
-        DateTime(timezone=True),
-        nullable=True
-    )
-    
-    revoked_by: Mapped[Optional[uuid.UUID]] = mapped_column(
-        UUID(as_uuid=True),
-        ForeignKey("users.id", ondelete="SET NULL"),
-        nullable=True
-    )
-    
-    # Tracking de uso
-    last_used_at: Mapped[Optional[datetime]] = mapped_column(
-        DateTime(timezone=True),
-        nullable=True
-    )
-    
-    usage_count: Mapped[int] = mapped_column(
-        Integer,
-        default=0,
-        nullable=False
-    )
-    
-    # Timestamps
-    created_at: Mapped[datetime] = mapped_column(
-        DateTime(timezone=True),
-        default=datetime.utcnow,
-        nullable=False,
-        server_default="NOW()"
-    )
-    
-    updated_at: Mapped[datetime] = mapped_column(
-        DateTime(timezone=True),
-        default=datetime.utcnow,
-        onupdate=datetime.utcnow,
-        nullable=False,
-        server_default="NOW()"
-    )
-    
-    # Relaci├│n con usuario
-    user: Mapped["User"] = relationship("User", foreign_keys=[user_id], back_populates="refresh_tokens")
-    revoker: Mapped[Optional["User"]] = relationship("User", foreign_keys=[revoked_by])
-    
-    # Índices compuestos
-    __table_args__ = (
-        Index('idx_refresh_tokens_user_expires', 'user_id', 'expires_at'),
-    )
-    
-    def __repr__(self) -> str:
-        return f"<RefreshToken(user_id='{self.user_id}', revoked={self.revoked}, expires={self.expires_at})>"
-    
-    @property
-    def is_valid(self) -> bool:
-        """
-        Verificar si el token es válido.
-        
-        Un token es válido si:
-        - No está revocado
-        - No ha expirado
-        """
-        return not self.revoked and self.expires_at > datetime.utcnow()
-    
-    @property
-    def is_expired(self) -> bool:
-        """Verificar si el token ha expirado."""
-        return datetime.utcnow() >= self.expires_at
-    
-    def revoke(self, revoked_by: Optional[uuid.UUID] = None) -> None:
-        """
-        Marcar el token como revocado.
-        
-        Args:
-            revoked_by: ID del usuario que revoc├│ el token
-        """
-        self.revoked = True
-        self.revoked_at = datetime.utcnow()
-        if revoked_by:
-            self.revoked_by = revoked_by
-    
-    def track_usage(self) -> None:
-        """Registrar uso del token."""
-        self.last_used_at = datetime.utcnow()
-        self.usage_count += 1

backend/app/models/system.py

@@ -1,43 +1,25 @@
+
 """
 System Model - ServiceManagerWeb
-Sistemas afectados por tenant
 """
-from sqlalchemy import String, Text, Boolean, ForeignKey, UniqueConstraint
+from sqlalchemy import String, Text, Boolean
 from sqlalchemy.orm import Mapped, mapped_column, relationship
-from sqlalchemy.dialects.postgresql import UUID
 from typing import List, Optional
 import uuid
 
 from app.core.database import Base
 
 class System(Base):
-    """Modelo de sistemas afectados (affected_systems en BD)"""
-    __tablename__ = "affected_systems"  # ✅ CORREGIDO: nombre correcto de tabla
+    __tablename__ = "systems"
     
-    # Campos básicos
     name: Mapped[str] = mapped_column(String(100), nullable=False)
-    description: Mapped[Optional[str]] = mapped_column(Text, nullable=True)
-    is_active: Mapped[bool] = mapped_column(Boolean, default=True, nullable=False)
-    
-    # ✅ AÑADIDO: tenant_id obligatorio para multi-tenancy (faltaba completamente)
-    tenant_id: Mapped[uuid.UUID] = mapped_column(
-        UUID(as_uuid=True), 
-        ForeignKey("tenants.id", ondelete="CASCADE"), 
-        nullable=False
-    )
+    description: Mapped[Optional[str]] = mapped_column(Text)
+    is_active: Mapped[bool] = mapped_column(Boolean, default=True)
     
     # Relationships
-    # ✅ ACTUALIZADO: nombre de relación a affected_system
-    tickets: Mapped[List["Ticket"]] = relationship(
-        "Ticket", 
-        back_populates="affected_system"  # ✅ Nombre actualizado
-    )
-    tenant: Mapped["Tenant"] = relationship("Tenant")
-    
-    # ✅ AÑADIDO: Constraint único por tenant (no puede haber sistemas duplicados en el mismo tenant)
-    __table_args__ = (
-        UniqueConstraint('tenant_id', 'name', name='uq_affected_systems_tenant_name'),
-    )
+    # If we want tickets to link to systems, we will add relationship in Ticket later or now.
+    # We will assume Ticket links to System.
+    tickets: Mapped[List["Ticket"]] = relationship("Ticket", back_populates="system")
 
     def __repr__(self) -> str:
-        return f"<System(id={self.id}, name='{self.name}', tenant_id={self.tenant_id})>"
+        return f"<System(id={self.id}, name='{self.name}')>"

backend/app/models/tenant.py

@@ -1,7 +1,9 @@
 """
 Tenant Model - ServiceManagerWeb
+
 Modelo para organizaciones cliente (multi-tenancy)
 """
+
 from sqlalchemy import String, Integer, Text, Boolean, ARRAY
 from sqlalchemy.orm import Mapped, mapped_column, relationship
 from sqlalchemy.dialects.postgresql import UUID, ENUM
@@ -11,14 +13,17 @@ import uuid
 
 from app.core.database import Base
 
+
 class TenantStatus(str, enum.Enum):
     """Estados de un tenant."""
     ACTIVE = "active"
     SUSPENDED = "suspended"
     INACTIVE = "inactive"
 
+
 class Tenant(Base):
     """Modelo de Tenant (Organización cliente)."""
+    
     __tablename__ = "tenants"
     
     # Información básica
@@ -46,15 +51,18 @@ class Tenant(Base):
     
     # Estado
     status: Mapped[TenantStatus] = mapped_column(
-        String(20),
+        String(20), 
         default=TenantStatus.ACTIVE
     )
     
     # Relaciones
     users: Mapped[List["User"]] = relationship("User", back_populates="tenant")
     tickets: Mapped[List["Ticket"]] = relationship("Ticket", back_populates="tenant")
-    categories: Mapped[List["Category"]] = relationship("Category", back_populates="tenant")  # ✅ CORREGIDO: Era "TicketCategory"
-    client_profile: Mapped[Optional["ClientProfile"]] = relationship("ClientProfile", back_populates="tenant", uselist=False)
     
     def __repr__(self) -> str:
         return f"<Tenant(id={self.id}, name='{self.name}', slug='{self.slug}')>"
+    
+    @property
+    def is_active(self) -> bool:
+        """Check if tenant is active."""
+        return self.status == TenantStatus.ACTIVE

backend/app/models/ticket.py

@@ -1,112 +1,58 @@
 """
 Ticket Model - ServiceManagerWeb
-Tickets de soporte - Core del negocio
 """
-from sqlalchemy import String, ForeignKey, Text, Integer, CheckConstraint, UniqueConstraint
+from sqlalchemy import String, ForeignKey, Text
 from sqlalchemy.orm import Mapped, mapped_column, relationship
 from sqlalchemy.dialects.postgresql import UUID, ENUM
 from typing import Optional
-from datetime import datetime
 import enum
 import uuid
 
 from app.core.database import Base
+from app.models.system import System
+from app.models.category import Category
 
 class TicketStatus(str, enum.Enum):
-    """Estados posibles de un ticket"""
     NEW = "NEW"
     TRIAGE = "TRIAGE"
     IN_PROGRESS = "IN_PROGRESS"
-    WAITING_CUSTOMER = "WAITING_CUSTOMER"  # ✅ CORREGIDO: nombre según schema.sql
+    WAITING_FOR_CLIENT = "WAITING_FOR_CLIENT"
     RESOLVED = "RESOLVED"
     CLOSED = "CLOSED"
     REOPENED = "REOPENED"
 
 class TicketPriority(str, enum.Enum):
-    """Prioridades posibles de un ticket"""
     LOW = "LOW"
     MEDIUM = "MEDIUM"
     HIGH = "HIGH"
     URGENT = "URGENT"
 
 class Ticket(Base):
-    """Modelo de tickets de soporte"""
     __tablename__ = "tickets"
     
-    # Multi-tenancy
-    tenant_id: Mapped[uuid.UUID] = mapped_column(
-        UUID(as_uuid=True), 
-        ForeignKey("tenants.id", ondelete="CASCADE"), 
-        nullable=False
-    )
+    # Note: id, created_at, updated_at are inherited from Base
+    
+    tenant_id: Mapped[uuid.UUID] = mapped_column(UUID(as_uuid=True), ForeignKey("tenants.id", ondelete="CASCADE"), nullable=False)
     
-    # Campos básicos
     ticket_number: Mapped[str] = mapped_column(String(20), nullable=False)
     subject: Mapped[str] = mapped_column(String(255), nullable=False)
     description: Mapped[str] = mapped_column(Text, nullable=False)
     
-    # Estado y Prioridad
-    status: Mapped[TicketStatus] = mapped_column(
-        ENUM(TicketStatus, name="ticket_status_enum", create_type=False), 
-        default=TicketStatus.NEW,
-        nullable=False
-    )
-    priority: Mapped[TicketPriority] = mapped_column(
-        ENUM(TicketPriority, name="ticket_priority_enum", create_type=False), 
-        default=TicketPriority.MEDIUM,
-        nullable=False
-    )
+    status: Mapped[TicketStatus] = mapped_column(ENUM(TicketStatus, name="ticket_status_enum", create_type=False), default=TicketStatus.NEW)
+    priority: Mapped[TicketPriority] = mapped_column(ENUM(TicketPriority, name="ticket_priority_enum", create_type=False), default=TicketPriority.MEDIUM)
     
-    # ✅ CORREGIDO: Foreign Keys apuntan a tablas correctas
-    created_by: Mapped[uuid.UUID] = mapped_column(
-        UUID(as_uuid=True), 
-        ForeignKey("users.id"), 
-        nullable=False
-    )
-    assigned_to: Mapped[Optional[uuid.UUID]] = mapped_column(
-        UUID(as_uuid=True), 
-        ForeignKey("users.id"), 
-        nullable=True
-    )
+    # Foreign Keys
+    created_by: Mapped[uuid.UUID] = mapped_column(UUID(as_uuid=True), ForeignKey("users.id"), nullable=False)
+    assigned_to: Mapped[Optional[uuid.UUID]] = mapped_column(UUID(as_uuid=True), ForeignKey("users.id"), nullable=True)
     
-    # ✅ CORREGIDO: Renombrado de system_id a affected_system_id
-    affected_system_id: Mapped[Optional[uuid.UUID]] = mapped_column(
-        UUID(as_uuid=True), 
-        ForeignKey("affected_systems.id"),  # ✅ Tabla correcta
-        nullable=True
-    )
-    
-    # ✅ CORREGIDO: Foreign key a tabla correcta
-    category_id: Mapped[Optional[uuid.UUID]] = mapped_column(
-        UUID(as_uuid=True), 
-        ForeignKey("ticket_categories.id"),  # ✅ Tabla correcta
-        nullable=True
-    )
-    
-    # ✅ AÑADIDOS: Campos de SLA según schema.sql
-    sla_response_due: Mapped[Optional[datetime]] = mapped_column(nullable=True)
-    sla_resolution_due: Mapped[Optional[datetime]] = mapped_column(nullable=True)
-    first_response_at: Mapped[Optional[datetime]] = mapped_column(nullable=True)
-    resolved_at: Mapped[Optional[datetime]] = mapped_column(nullable=True)
-    
-    # ✅ AÑADIDOS: Campos de CSAT (Customer Satisfaction) según schema.sql
-    rating: Mapped[Optional[int]] = mapped_column(Integer, nullable=True)
-    rating_comment: Mapped[Optional[str]] = mapped_column(Text, nullable=True)
-    rated_at: Mapped[Optional[datetime]] = mapped_column(nullable=True)
+    affected_system_id: Mapped[Optional[uuid.UUID]] = mapped_column(UUID(as_uuid=True), ForeignKey("systems.id"), nullable=True)
+    category_id: Mapped[Optional[uuid.UUID]] = mapped_column(UUID(as_uuid=True), ForeignKey("ticket_categories.id"), nullable=True)
 
     # Relationships
     tenant: Mapped["Tenant"] = relationship("Tenant", back_populates="tickets")
     
-    # ✅ ACTUALIZADO: Nombre de relación y optional
-    affected_system: Mapped[Optional["System"]] = relationship(
-        "System", 
-        back_populates="tickets"
-    )
-    
-    category: Mapped[Optional["Category"]] = relationship(
-        "Category", 
-        back_populates="tickets"
-    )
+    system: Mapped["System"] = relationship("System", back_populates="tickets")
+    category: Mapped["Category"] = relationship("Category", back_populates="tickets")
     
     created_by_user: Mapped["User"] = relationship(
         "User", 
@@ -119,24 +65,3 @@ class Ticket(Base):
         foreign_keys=[assigned_to], 
         back_populates="assigned_tickets"
     )
-
-    comments: Mapped[list["TicketComment"]] = relationship(
-        "TicketComment",
-        back_populates="ticket",
-        cascade="all, delete-orphan"
-    )
-    
-    attachments: Mapped[list["TicketAttachment"]] = relationship(
-        "TicketAttachment",
-        back_populates="ticket",
-        cascade="all, delete-orphan"
-    )
-    
-    # ✅ AÑADIDOS: Constraints según schema.sql
-    __table_args__ = (
-        UniqueConstraint('tenant_id', 'ticket_number', name='uq_tickets_tenant_number'),
-        CheckConstraint('rating >= 1 AND rating <= 5', name='check_rating_range'),
-    )
-
-    def __repr__(self) -> str:
-        return f"<Ticket(id={self.id}, number='{self.ticket_number}', status={self.status})>"

backend/app/models/user.py

@@ -13,6 +13,7 @@ import uuid
 from datetime import datetime
 
 from app.core.database import Base
+from app.models.ticket import Ticket
 
 
 class UserRole(str, enum.Enum):
@@ -48,7 +49,7 @@ class User(Base):
     
     # Autenticación
     password_hash: Mapped[str] = mapped_column(String(255), nullable=False)
-    role: Mapped[UserRole] = mapped_column(ENUM(UserRole, name="user_role_enum"), nullable=False)
+    role: Mapped[UserRole] = mapped_column(ENUM(UserRole), nullable=False)
     
     # 2FA (opcional para staff interno)
     totp_secret: Mapped[Optional[str]] = mapped_column(String(32))
@@ -78,12 +79,6 @@ class User(Base):
         back_populates="assigned_to_user", 
         foreign_keys="Ticket.assigned_to"
     )
-    refresh_tokens: Mapped[List["RefreshToken"]] = relationship(
-        "RefreshToken",
-        back_populates="user",
-        foreign_keys="RefreshToken.user_id",
-        cascade="all, delete-orphan"
-    )
     
     # Unique constraint por tenant
     __table_args__ = (
@@ -138,4 +133,4 @@ class User(Base):
     def requires_2fa(self) -> bool:
         """Check if 2FA is required for this user."""
         # 2FA opcional para staff interno, no requerido para clientes
-        return self.is_staff
+        return self.is_staff

backend/app/schemas/client.py

@@ -0,0 +1,37 @@
+from pydantic import BaseModel
+
+class ClientBase(BaseModel):
+    clave: str
+    tipo_cliente: str
+    nombre: str
+    pais: str
+    estado: str
+    ciudad: str
+    direccion: str
+    numero_ext: str | None = None
+    cp: str | None = None
+    colonia: str | None = None
+    lada: str | None = None
+    telefono1: str | None = None
+    telefono2: str | None = None
+    tel_directo: str | None = None
+    ext: str | None = None
+    fax: str | None = None
+    horario: str | None = None
+    pagina: str | None = None
+    correo: str | None = None
+    medio_publicidad: str | None = None
+    nacionalidad: str | None = None
+    logo: str | None = None
+
+class ClientCreate(ClientBase):
+    pass
+
+class ClientUpdate(ClientBase):
+    pass
+
+class Client(ClientBase):
+    id: int
+
+    class Config:
+        from_attributes = True

backend/app/services/audit_service.py

@@ -1,311 +0,0 @@
-"""
-Audit Service - ServiceManagerWeb
-
-Funciones helper para facilitar el registro de auditoría.
-Simplifica el proceso de logging en toda la aplicaci├│n.
-"""
-
-from typing import Optional, Dict, Any
-from sqlalchemy.ext.asyncio import AsyncSession
-from fastapi import Request
-import uuid
-import structlog
-
-from app.models.audit import AuditLog
-from app.models.user import User
-
-logger = structlog.get_logger(__name__)
-
-
-class AuditService:
-    """
-    Servicio centralizado para registro de auditoría.
-    
-    Uso básico:
-        await AuditService.log(
-            db=db,
-            tenant_id=tenant.id,
-            user_id=current_user.id,
-            action="ticket.create",
-            resource_type="ticket",
-            resource_id=new_ticket.id,
-            new_values={"subject": "...", "status": "NEW"}
-        )
-    """
-    
-    @staticmethod
-    async def log(
-        db: AsyncSession,
-        tenant_id: uuid.UUID,
-        action: str,
-        resource_type: str,
-        resource_id: Optional[uuid.UUID] = None,
-        user_id: Optional[uuid.UUID] = None,
-        old_values: Optional[Dict[str, Any]] = None,
-        new_values: Optional[Dict[str, Any]] = None,
-        metadata: Optional[Dict[str, Any]] = None,
-        request: Optional[Request] = None
-    ) -> AuditLog:
-        """
-        Registra una acción en la bitácora de auditoría.
-        
-        Args:
-            db: Sesi├│n de base de datos
-            tenant_id: ID del tenant
-            action: Acci├│n realizada (formato: "recurso.verbo")
-                   Ejemplos: "user.login", "ticket.create", "ticket.assign"
-            resource_type: Tipo de recurso ("user", "ticket", "comment", etc.)
-            resource_id: ID del recurso afectado (opcional)
-            user_id: ID del usuario que ejecut├│ la acci├│n (opcional = sistema)
-            old_values: Valores antes del cambio (opcional)
-            new_values: Valores despu├®s del cambio (opcional)
-            metadata: Informaci├│n adicional (opcional)
-            request: Request de FastAPI para extraer IP y user agent (opcional)
-            
-        Returns:
-            AuditLog creado
-        """
-        # Extraer información del request si está disponible
-        ip_address = None
-        user_agent = None
-        correlation_id = None
-        
-        if request:
-            # IP del cliente
-            if request.client:
-                ip_address = request.client.host
-            
-            # User agent
-            user_agent = request.headers.get("user-agent")
-            
-            # Correlation ID (si existe en el request state)
-            correlation_id = getattr(request.state, "correlation_id", None)
-        
-        # Crear registro de auditoría
-        audit_log = AuditLog(
-            tenant_id=tenant_id,
-            user_id=user_id,
-            action=action,
-            resource_type=resource_type,
-            resource_id=resource_id,
-            ip_address=ip_address,
-            user_agent=user_agent,
-            correlation_id=correlation_id,
-            old_values=old_values,
-            new_values=new_values,
-            extra_metadata=metadata  # Mapeo metadata -> extra_metadata
-        )
-        
-        db.add(audit_log)
-        await db.flush()  # No commit, se hará con la transacción principal
-        
-        # Log estructurado para debugging
-        logger.info(
-            "Audit log created",
-            action=action,
-            resource_type=resource_type,
-            resource_id=str(resource_id) if resource_id else None,
-            user_id=str(user_id) if user_id else "system",
-            tenant_id=str(tenant_id)
-        )
-        
-        return audit_log
-    
-    @staticmethod
-    async def log_login(
-        db: AsyncSession,
-        user: User,
-        request: Request,
-        success: bool = True
-    ) -> AuditLog:
-        """
-        Registra un intento de login.
-        
-        Args:
-            db: Sesi├│n de base de datos
-            user: Usuario que intent├│ loguearse
-            request: Request de FastAPI
-            success: Si el login fue exitoso
-            
-        Returns:
-            AuditLog creado
-        """
-        return await AuditService.log(
-            db=db,
-            tenant_id=user.tenant_id,
-            user_id=user.id if success else None,
-            action="user.login" if success else "user.login_failed",
-            resource_type="user",
-            resource_id=user.id,
-            metadata={
-                "success": success,
-                "email": user.email
-            },
-            request=request
-        )
-    
-    @staticmethod
-    async def log_logout(
-        db: AsyncSession,
-        user: User,
-        request: Request
-    ) -> AuditLog:
-        """
-        Registra un logout.
-        
-        Args:
-            db: Sesi├│n de base de datos
-            user: Usuario que cerr├│ sesi├│n
-            request: Request de FastAPI
-            
-        Returns:
-            AuditLog creado
-        """
-        return await AuditService.log(
-            db=db,
-            tenant_id=user.tenant_id,
-            user_id=user.id,
-            action="user.logout",
-            resource_type="user",
-            resource_id=user.id,
-            request=request
-        )
-    
-    @staticmethod
-    async def log_create(
-        db: AsyncSession,
-        tenant_id: uuid.UUID,
-        user_id: uuid.UUID,
-        resource_type: str,
-        resource_id: uuid.UUID,
-        new_values: Dict[str, Any],
-        request: Optional[Request] = None
-    ) -> AuditLog:
-        """
-        Registra la creaci├│n de un recurso.
-        
-        Args:
-            db: Sesi├│n de base de datos
-            tenant_id: ID del tenant
-            user_id: ID del usuario que cre├│ el recurso
-            resource_type: Tipo de recurso ("ticket", "user", etc.)
-            resource_id: ID del recurso creado
-            new_values: Valores del nuevo recurso
-            request: Request de FastAPI (opcional)
-            
-        Returns:
-            AuditLog creado
-        """
-        return await AuditService.log(
-            db=db,
-            tenant_id=tenant_id,
-            user_id=user_id,
-            action=f"{resource_type}.create",
-            resource_type=resource_type,
-            resource_id=resource_id,
-            new_values=new_values,
-            request=request
-        )
-    
-    @staticmethod
-    async def log_update(
-        db: AsyncSession,
-        tenant_id: uuid.UUID,
-        user_id: uuid.UUID,
-        resource_type: str,
-        resource_id: uuid.UUID,
-        old_values: Dict[str, Any],
-        new_values: Dict[str, Any],
-        request: Optional[Request] = None
-    ) -> AuditLog:
-        """
-        Registra la actualizaci├│n de un recurso.
-        
-        Args:
-            db: Sesi├│n de base de datos
-            tenant_id: ID del tenant
-            user_id: ID del usuario que actualiz├│
-            resource_type: Tipo de recurso
-            resource_id: ID del recurso
-            old_values: Valores anteriores
-            new_values: Valores nuevos
-            request: Request de FastAPI (opcional)
-            
-        Returns:
-            AuditLog creado
-        """
-        return await AuditService.log(
-            db=db,
-            tenant_id=tenant_id,
-            user_id=user_id,
-            action=f"{resource_type}.update",
-            resource_type=resource_type,
-            resource_id=resource_id,
-            old_values=old_values,
-            new_values=new_values,
-            request=request
-        )
-    
-    @staticmethod
-    async def log_delete(
-        db: AsyncSession,
-        tenant_id: uuid.UUID,
-        user_id: uuid.UUID,
-        resource_type: str,
-        resource_id: uuid.UUID,
-        old_values: Dict[str, Any],
-        request: Optional[Request] = None
-    ) -> AuditLog:
-        """
-        Registra la eliminaci├│n de un recurso.
-        
-        Args:
-            db: Sesi├│n de base de datos
-            tenant_id: ID del tenant
-            user_id: ID del usuario que elimin├│
-            resource_type: Tipo de recurso
-            resource_id: ID del recurso eliminado
-            old_values: Valores del recurso antes de eliminar
-            request: Request de FastAPI (opcional)
-            
-        Returns:
-            AuditLog creado
-        """
-        return await AuditService.log(
-            db=db,
-            tenant_id=tenant_id,
-            user_id=user_id,
-            action=f"{resource_type}.delete",
-            resource_type=resource_type,
-            resource_id=resource_id,
-            old_values=old_values,
-            request=request
-        )
-    
-    @staticmethod
-    def sanitize_values(values: Dict[str, Any]) -> Dict[str, Any]:
-        """
-        Sanitiza valores sensibles antes de guardarlos en audit log.
-        
-        Remueve campos como passwords, tokens, etc.
-        
-        Args:
-            values: Diccionario de valores
-            
-        Returns:
-            Diccionario sanitizado
-        """
-        sensitive_fields = {
-            'password',
-            'password_hash',
-            'totp_secret',
-            'backup_codes',
-            'token',
-            'access_token',
-            'refresh_token'
-        }
-        
-        return {
-            key: '***REDACTED***' if key in sensitive_fields else value
-            for key, value in values.items()
-        }

backend/app/services/token_service.py

@@ -1,270 +0,0 @@
-"""
-Token Service - ServiceManagerWeb
-
-Servicio para gesti├│n de refresh tokens persistentes.
-"""
-
-from sqlalchemy.ext.asyncio import AsyncSession
-from sqlalchemy import select, delete
-from datetime import datetime, timedelta
-from typing import Optional
-import uuid
-import structlog
-
-from app.models.refresh_token import RefreshToken
-from app.models.user import User
-from app.core.config import get_settings
-
-logger = structlog.get_logger(__name__)
-settings = get_settings()
-
-
-class TokenService:
-    """
-    Servicio para gesti├│n de refresh tokens.
-    
-    Proporciona m├®todos para crear, validar, revocar y limpiar
-    refresh tokens persistentes.
-    
-    NOTA: Los tokens se almacenan directamente en BD (no hash)
-    ya que los JWTs son firmados y verificables.
-    """
-    
-    @staticmethod
-    async def create_refresh_token(
-        db: AsyncSession,
-        user: User,
-        refresh_token: str,
-        device_id: Optional[str] = None,
-        device_name: Optional[str] = None,
-        user_agent: Optional[str] = None,
-        ip_address: Optional[str] = None
-    ) -> RefreshToken:
-        """
-        Crear y persistir un refresh token.
-        
-        Args:
-            db: Sesi├│n de base de datos
-            user: Usuario propietario del token
-            refresh_token: Token JWT generado (se almacena directamente)
-            device_id: ID ├║nico del dispositivo (UUID generado por cliente)
-            device_name: Nombre del dispositivo (ej: "Chrome en Windows")
-            user_agent: User agent completo del navegador
-            ip_address: IP del cliente
-            
-        Returns:
-            RefreshToken creado
-        """
-        # Calcular expiraci├│n
-        expires_at = datetime.utcnow() + timedelta(
-            days=settings.REFRESH_TOKEN_EXPIRE_DAYS
-        )
-        
-        # Crear registro - almacena JWT directamente (columna UNIQUE)
-        db_token = RefreshToken(
-            user_id=user.id,
-            token=refresh_token,  # JWT almacenado directamente
-            device_id=device_id,
-            device_name=device_name,
-            user_agent=user_agent,
-            ip_address=ip_address,
-            expires_at=expires_at,
-            revoked=False,
-            usage_count=0
-        )
-        
-        db.add(db_token)
-        await db.flush()
-        
-        logger.info(
-            "Refresh token created",
-            user_id=str(user.id),
-            token_id=str(db_token.id),
-            device_name=device_name,
-            expires_at=expires_at.isoformat()
-        )
-        
-        return db_token
-    
-    @staticmethod
-    async def verify_refresh_token(
-        db: AsyncSession,
-        refresh_token: str
-    ) -> Optional[RefreshToken]:
-        """
-        Verificar que el refresh token exista y sea válido.
-        
-        Busca el JWT directamente en la BD y verifica su estado.
-        
-        Args:
-            db: Sesi├│n de base de datos
-            refresh_token: Token JWT a verificar
-            
-        Returns:
-            RefreshToken si es válido, None si no existe o está revocado/expirado
-        """
-        # Buscar token directamente en BD (sin hash)
-        query = select(RefreshToken).where(
-            RefreshToken.token == refresh_token
-        )
-        result = await db.execute(query)
-        db_token = result.scalar_one_or_none()
-        
-        if not db_token:
-            logger.warning("Refresh token not found in database")
-            return None
-        
-        # Verificar si es válido (usa property is_valid del modelo)
-        if not db_token.is_valid:
-            logger.warning(
-                "Invalid refresh token",
-                token_id=str(db_token.id),
-                revoked=db_token.revoked,
-                expired=db_token.is_expired
-            )
-            return None
-        
-        # Actualizar estadísticas de uso
-        db_token.track_usage()
-        await db.flush()
-        
-        logger.info(
-            "Refresh token verified and usage tracked",
-            token_id=str(db_token.id),
-            usage_count=db_token.usage_count
-        )
-        return db_token
-    
-    @staticmethod
-    async def revoke_token(
-        db: AsyncSession,
-        refresh_token: str,
-        revoked_by_user_id: Optional[uuid.UUID] = None
-    ) -> bool:
-        """
-        Revocar un refresh token específico.
-        
-        Args:
-            db: Sesi├│n de base de datos
-            refresh_token: Token JWT a revocar
-            revoked_by_user_id: ID del usuario que revoca (para auditoría)
-            
-        Returns:
-            True si se revoc├│, False si no se encontr├│
-        """
-        # Buscar token directamente (sin hash)
-        query = select(RefreshToken).where(
-            RefreshToken.token == refresh_token
-        )
-        result = await db.execute(query)
-        db_token = result.scalar_one_or_none()
-        
-        if not db_token:
-            logger.warning("Refresh token not found for revocation")
-            return False
-        
-        # Revocar usando m├®todo del modelo
-        db_token.revoke(revoked_by=revoked_by_user_id)
-        await db.flush()
-        
-        logger.info(
-            "Refresh token revoked",
-            token_id=str(db_token.id),
-            revoked_by=str(revoked_by_user_id) if revoked_by_user_id else None
-        )
-        return True
-    
-    @staticmethod
-    async def revoke_all_user_tokens(
-        db: AsyncSession,
-        user_id: uuid.UUID,
-        revoked_by_user_id: Optional[uuid.UUID] = None
-    ) -> int:
-        """
-        Revocar todos los tokens activos de un usuario.
-        
-        Útil para logout en todos los dispositivos.
-        
-        Args:
-            db: Sesi├│n de base de datos
-            user_id: ID del usuario
-            revoked_by_user_id: ID del usuario que ejecuta la revocación (para auditoría)
-            
-        Returns:
-            N├║mero de tokens revocados
-        """
-        # Buscar todos los tokens activos del usuario
-        query = select(RefreshToken).where(
-            RefreshToken.user_id == user_id,
-            RefreshToken.revoked == False
-        )
-        result = await db.execute(query)
-        tokens = result.scalars().all()
-        
-        count = 0
-        for token in tokens:
-            token.revoke(revoked_by=revoked_by_user_id)
-            count += 1
-        
-        await db.flush()
-        
-        logger.info(
-            "All user tokens revoked",
-            user_id=str(user_id),
-            count=count,
-            revoked_by=str(revoked_by_user_id) if revoked_by_user_id else None
-        )
-        return count
-    
-    @staticmethod
-    async def cleanup_expired_tokens(
-        db: AsyncSession
-    ) -> int:
-        """
-        Eliminar tokens expirados de la base de datos.
-        
-        Tarea de mantenimiento para limpiar tokens antiguos.
-        
-        Args:
-            db: Sesi├│n de base de datos
-            
-        Returns:
-            N├║mero de tokens eliminados
-        """
-        # Eliminar tokens expirados hace más de 7 días
-        cutoff_date = datetime.utcnow() - timedelta(days=7)
-        
-        query = delete(RefreshToken).where(
-            RefreshToken.expires_at < cutoff_date
-        )
-        result = await db.execute(query)
-        await db.flush()
-        
-        deleted_count = result.rowcount
-        
-        logger.info("Expired tokens cleaned up", count=deleted_count)
-        return deleted_count
-    
-    @staticmethod
-    async def get_user_tokens(
-        db: AsyncSession,
-        user_id: uuid.UUID
-    ) -> list[RefreshToken]:
-        """
-        Obtener todos los tokens activos de un usuario.
-        
-        Args:
-            db: Sesi├│n de base de datos
-            user_id: ID del usuario
-            
-        Returns:
-            Lista de RefreshTokens activos
-        """
-        query = select(RefreshToken).where(
-            RefreshToken.user_id == user_id,
-            RefreshToken.revoked == False,
-            RefreshToken.expires_at > datetime.utcnow()
-        ).order_by(RefreshToken.created_at.desc())
-        
-        result = await db.execute(query)
-        return list(result.scalars().all())

backend/create_test_user.py

@@ -1,67 +0,0 @@
-"""
-Script para crear/actualizar usuario de prueba con contraseña conocida
-"""
-import asyncio
-from sqlalchemy import select, update
-from app.core.database import AsyncSessionLocal
-from app.core.security import security
-from app.models.user import User, UserRole
-from app.models.tenant import Tenant
-import uuid
-
-async def create_test_user():
-    async with AsyncSessionLocal() as db:
-        # Buscar tenant
-        tenant_query = select(Tenant).where(Tenant.slug.like('%aduanasoft%')).limit(1)
-        result = await db.execute(tenant_query)
-        tenant = result.scalar_one_or_none()
-        
-        if not tenant:
-            print("❌ No se encontró tenant")
-            return
-        
-        print(f"✅ Tenant encontrado: {tenant.name} ({tenant.slug})")
-        
-        # Buscar o crear usuario admin
-        user_query = select(User).where(
-            User.email == "admin@aduanasoft.com",
-            User.tenant_id == tenant.id
-        )
-        result = await db.execute(user_query)
-        user = result.scalar_one_or_none()
-        
-        # Hash de la contraseña "admin123"
-        password_hash = security.hash_password("admin123")
-        
-        if user:
-            # Actualizar contraseña
-            user.password_hash = password_hash
-            user.is_active = True
-            user.email_verified = True
-            await db.commit()
-            print(f"✅ Usuario actualizado: {user.email}")
-        else:
-            # Crear usuario nuevo
-            user = User(
-                id=uuid.uuid4(),
-                tenant_id=tenant.id,
-                email="admin@aduanasoft.com",
-                first_name="Admin",
-                last_name="Sistema",
-                password_hash=password_hash,
-                role=UserRole.ADMIN,
-                is_active=True,
-                email_verified=True
-            )
-            db.add(user)
-            await db.commit()
-            print(f"✅ Usuario creado: {user.email}")
-        
-        print(f"\n📋 Credenciales de prueba:")
-        print(f"   Email: admin@aduanasoft.com")
-        print(f"   Password: admin123")
-        print(f"   Tenant: {tenant.slug}")
-        print(f"   Role: ADMIN")
-
-if __name__ == "__main__":
-    asyncio.run(create_test_user())

backend/fix_password_script.py

@@ -0,0 +1,40 @@
+import sys
+import os
+import json
+
+# Asegurar que el directorio raíz esté en PYTHONPATH
+sys.path.append(os.path.dirname(os.path.abspath(__file__)))
+
+from app.core.security import SecurityUtils
+from app.core.config import settings
+from app.models.user import User
+from app.models.tenant import Tenant
+from app.core.database import AsyncSessionLocal
+from sqlalchemy.future import select
+import asyncio
+
+# Generar un token predeterminado para el usuario admin
+def generate_default_token():
+    async def async_task():
+        async with AsyncSessionLocal() as db:
+            result = await db.execute(select(User).filter(User.email == "admin@aduanasoft.com"))
+            user = result.scalar_one_or_none()
+            if user:
+                print(f"User found: {user.email}")
+                token = SecurityUtils.create_access_token({"sub": str(user.id), "email": user.email})
+                print(f"Generated token: {token}")
+
+                # Validate the token
+                payload = SecurityUtils.verify_token(token)
+                if payload:
+                    print("Token is valid. Payload:")
+                    print(json.dumps(payload, indent=4))
+                else:
+                    print("Token validation failed.")
+            else:
+                print("User not found. Token not generated.")
+
+    asyncio.run(async_task())
+
+generate_default_token()
+print("Token generation process completed.")

backend/migrations/env.py

@@ -1,68 +0,0 @@
-from logging.config import fileConfig
-import os
-from sqlalchemy import create_engine, pool
-from sqlalchemy.engine import engine_from_config
-from alembic import context
-
-# Import Base and all models
-from app.core.database import Base
-from app.models import tenant  # Import all models explicitly
-
-# Alembic Config object
-config = context.config
-
-# Logging configuration
-if config.config_file_name:
-    fileConfig(config.config_file_name)
-
-# Get DATABASE_URL and convert to synchronous
-DATABASE_URL = os.getenv("DATABASE_URL")
-if not DATABASE_URL:
-    raise RuntimeError("DATABASE_URL environment variable is not set")
-
-SYNC_DATABASE_URL = DATABASE_URL.replace("+asyncpg", "")
-
-# Metadata for autogenerate
-target_metadata = Base.metadata
-
-
-def run_migrations_offline():
-    """
-    Run migrations in 'offline' mode.
-    """
-    context.configure(
-        url=SYNC_DATABASE_URL,
-        target_metadata=target_metadata,
-        literal_binds=True,
-        dialect_opts={"paramstyle": "named"},
-    )
-
-    with context.begin_transaction():
-        context.run_migrations()
-
-
-def run_migrations_online():
-    """
-    Run migrations in 'online' mode.
-    """
-    # Fetch the URL from Alembic configuration
-    alembic_config = config.get_section(config.config_ini_section)
-    alembic_config["sqlalchemy.url"] = SYNC_DATABASE_URL
-
-    connectable = engine_from_config(
-        alembic_config,
-        prefix="sqlalchemy.",
-        poolclass=pool.NullPool,
-    )
-
-    with connectable.connect() as connection:
-        context.configure(connection=connection, target_metadata=target_metadata)
-
-        with context.begin_transaction():
-            context.run_migrations()
-
-
-if context.is_offline_mode():
-    run_migrations_offline()
-else:
-    run_migrations_online()

backend/migrations/script.py.mako

@@ -1,24 +0,0 @@
-"""${message}
-
-Revision ID: ${up_revision}
-Revises: ${down_revision | comma,n}
-Create Date: ${create_date}
-
-"""
-from alembic import op
-import sqlalchemy as sa
-${imports if imports else ""}
-
-# revision identifiers, used by Alembic.
-revision = ${repr(up_revision)}
-down_revision = ${repr(down_revision)}
-branch_labels = ${repr(branch_labels)}
-depends_on = ${repr(depends_on)}
-
-
-def upgrade() -> None:
-    ${upgrades if upgrades else "pass"}
-
-
-def downgrade() -> None:
-    ${downgrades if downgrades else "pass"}

backend/migrations/versions/13362e8c493a_add_client_profiles_table.py

@@ -1,102 +0,0 @@
-"""Add client_profiles table
-
-Revision ID: 13362e8c493a
-Revises: 48c43e9204c3
-Create Date: 2026-02-05 20:11:52.534918
-
-"""
-from alembic import op
-import sqlalchemy as sa
-from sqlalchemy.dialects import postgresql
-
-
-# revision identifiers, used by Alembic.
-revision = '13362e8c493a'
-down_revision = '48c43e9204c3'
-branch_labels = None
-depends_on = None
-
-
-def upgrade() -> None:
-    # Create client_profiles table
-    op.create_table('client_profiles',
-        sa.Column('id', postgresql.UUID(as_uuid=True), nullable=False, default=sa.text('gen_random_uuid()')),
-        sa.Column('tenant_id', postgresql.UUID(as_uuid=True), nullable=False),
-        
-        # === INFORMACIÓN GENERAL ===
-        sa.Column('business_name', sa.String(length=255), nullable=True),
-        sa.Column('commercial_name', sa.String(length=255), nullable=True),
-        sa.Column('client_code', sa.String(length=50), nullable=True),
-        sa.Column('client_type', sa.String(length=50), nullable=True),
-        sa.Column('rfc', sa.String(length=13), nullable=True),
-        sa.Column('tax_id', sa.String(length=50), nullable=True),
-        
-        # === UBICACIÓN ===
-        sa.Column('country', sa.String(length=100), nullable=True),
-        sa.Column('state', sa.String(length=100), nullable=True),
-        sa.Column('city', sa.String(length=100), nullable=True),
-        sa.Column('address', sa.Text(), nullable=True),
-        sa.Column('external_number', sa.String(length=20), nullable=True),
-        sa.Column('internal_number', sa.String(length=20), nullable=True),
-        sa.Column('postal_code', sa.String(length=10), nullable=True),
-        sa.Column('neighborhood', sa.String(length=100), nullable=True),
-        
-        # === CONTACTO ===
-        sa.Column('main_phone', sa.String(length=20), nullable=True),
-        sa.Column('secondary_phone', sa.String(length=20), nullable=True),
-        sa.Column('direct_phone', sa.String(length=20), nullable=True),
-        sa.Column('phone_extension', sa.String(length=10), nullable=True),
-        sa.Column('fax', sa.String(length=20), nullable=True),
-        
-        # === INFORMACIÓN ADICIONAL ===
-        sa.Column('business_hours', sa.String(length=255), nullable=True),
-        sa.Column('website', sa.String(length=255), nullable=True),
-        sa.Column('main_email', sa.String(length=320), nullable=True),
-        sa.Column('billing_email', sa.String(length=320), nullable=True),
-        
-        # === MARKETING ===
-        sa.Column('advertising_medium', sa.String(length=255), nullable=True),
-        sa.Column('nationality', sa.String(length=100), nullable=True),
-        
-        # === CONFIGURACIÓN EMPRESARIAL ===
-        sa.Column('logo_url', sa.String(length=500), nullable=True),
-        sa.Column('company_representative', sa.String(length=255), nullable=True),
-        sa.Column('legal_representative', sa.String(length=255), nullable=True),
-        
-        # === FINANZAS/FACTURACIÓN ===
-        sa.Column('credit_limit', sa.Numeric(precision=15, scale=2), nullable=True),
-        sa.Column('payment_terms', sa.String(length=100), nullable=True),
-        sa.Column('preferred_currency', sa.String(length=3), nullable=False, default='MXN'),
-        
-        # === METADATOS ===
-        sa.Column('send_to_billing', sa.Boolean(), nullable=False, default=False),
-        sa.Column('is_active_client', sa.Boolean(), nullable=False, default=True),
-        sa.Column('is_prospect', sa.Boolean(), nullable=False, default=False),
-        sa.Column('notes', sa.Text(), nullable=True),
-        
-        # === TIMESTAMPS ===
-        sa.Column('created_at', sa.DateTime(timezone=True), nullable=False, default=sa.func.now()),
-        sa.Column('updated_at', sa.DateTime(timezone=True), nullable=False, default=sa.func.now(), onupdate=sa.func.now()),
-        
-        # Constraints
-        sa.PrimaryKeyConstraint('id'),
-        sa.ForeignKeyConstraint(['tenant_id'], ['tenants.id'], ondelete='CASCADE'),
-        sa.UniqueConstraint('tenant_id')  # Relación uno a uno con tenant
-    )
-    
-    # Crear índices para optimizar consultas
-    op.create_index('idx_client_profiles_tenant_id', 'client_profiles', ['tenant_id'])
-    op.create_index('idx_client_profiles_rfc', 'client_profiles', ['rfc'])
-    op.create_index('idx_client_profiles_business_name', 'client_profiles', ['business_name'])
-    op.create_index('idx_client_profiles_client_code', 'client_profiles', ['client_code'])
-
-
-def downgrade() -> None:
-    # Drop índices
-    op.drop_index('idx_client_profiles_client_code', table_name='client_profiles')
-    op.drop_index('idx_client_profiles_business_name', table_name='client_profiles')
-    op.drop_index('idx_client_profiles_rfc', table_name='client_profiles')
-    op.drop_index('idx_client_profiles_tenant_id', table_name='client_profiles')
-    
-    # Drop tabla
-    op.drop_table('client_profiles')

backend/migrations/versions/35742cfbb850_create_all_tables.py

@@ -1,464 +0,0 @@
-"""Create all tables
-
-Revision ID: 35742cfbb850
-Revises: 
-Create Date: 2026-02-05 19:37:58.771067
-
-"""
-from alembic import op
-import sqlalchemy as sa
-from sqlalchemy.dialects import postgresql
-
-# revision identifiers, used by Alembic.
-revision = '35742cfbb850'
-down_revision = None
-branch_labels = None
-depends_on = None
-
-
-def upgrade() -> None:
-    # ### commands auto generated by Alembic - please adjust! ###
-    op.drop_index('idx_audit_logs_action', table_name='audit_logs')
-    op.drop_index('idx_audit_logs_correlation_id', table_name='audit_logs')
-    op.drop_index('idx_audit_logs_created_at', table_name='audit_logs')
-    op.drop_index('idx_audit_logs_resource', table_name='audit_logs')
-    op.drop_index('idx_audit_logs_tenant_id', table_name='audit_logs')
-    op.drop_index('idx_audit_logs_user_id', table_name='audit_logs')
-    op.drop_table('audit_logs')
-    op.drop_index('idx_tickets_assigned_to', table_name='tickets')
-    op.drop_index('idx_tickets_category', table_name='tickets')
-    op.drop_index('idx_tickets_created_at', table_name='tickets')
-    op.drop_index('idx_tickets_created_by', table_name='tickets')
-    op.drop_index('idx_tickets_number', table_name='tickets')
-    op.drop_index('idx_tickets_priority', table_name='tickets')
-    op.drop_index('idx_tickets_sla_resolution', table_name='tickets')
-    op.drop_index('idx_tickets_sla_response', table_name='tickets')
-    op.drop_index('idx_tickets_status', table_name='tickets')
-    op.drop_index('idx_tickets_tenant_id', table_name='tickets')
-    op.drop_table('tickets')
-    op.drop_index('idx_refresh_tokens_expires', table_name='refresh_tokens')
-    op.drop_index('idx_refresh_tokens_hash', table_name='refresh_tokens')
-    op.drop_index('idx_refresh_tokens_user_id', table_name='refresh_tokens')
-    op.drop_table('refresh_tokens')
-    op.drop_index('idx_notification_logs_created_at', table_name='notification_logs')
-    op.drop_index('idx_notification_logs_recipient', table_name='notification_logs')
-    op.drop_index('idx_notification_logs_status', table_name='notification_logs')
-    op.drop_index('idx_notification_logs_tenant_id', table_name='notification_logs')
-    op.drop_index('idx_notification_logs_ticket_id', table_name='notification_logs')
-    op.drop_table('notification_logs')
-    op.drop_table('affected_systems')
-    op.drop_index('idx_ticket_comments_author_id', table_name='ticket_comments')
-    op.drop_index('idx_ticket_comments_created_at', table_name='ticket_comments')
-    op.drop_index('idx_ticket_comments_ticket_id', table_name='ticket_comments')
-    op.drop_table('ticket_comments')
-    op.drop_index('idx_clients_name', table_name='clients')
-    op.drop_index('idx_clients_properties', table_name='clients', postgresql_using='gin')
-    op.drop_index('idx_clients_tax_id', table_name='clients')
-    op.drop_index('idx_clients_tenant_id', table_name='clients')
-    op.drop_table('clients')
-    op.drop_table('categories')
-    op.drop_index('idx_users_active', table_name='users')
-    op.drop_index('idx_users_email', table_name='users')
-    op.drop_index('idx_users_role', table_name='users')
-    op.drop_index('idx_users_tenant_email', table_name='users')
-    op.drop_index('idx_users_tenant_id', table_name='users')
-    op.drop_table('users')
-    op.drop_table('systems')
-    op.drop_table('ticket_categories')
-    op.drop_index('idx_ticket_status_history_changed_by', table_name='ticket_status_history')
-    op.drop_index('idx_ticket_status_history_created_at', table_name='ticket_status_history')
-    op.drop_index('idx_ticket_status_history_ticket_id', table_name='ticket_status_history')
-    op.drop_table('ticket_status_history')
-    op.drop_index('idx_ticket_attachments_comment_id', table_name='ticket_attachments')
-    op.drop_index('idx_ticket_attachments_ticket_id', table_name='ticket_attachments')
-    op.drop_index('idx_ticket_attachments_uploaded_by', table_name='ticket_attachments')
-    op.drop_table('ticket_attachments')
-    op.drop_index('idx_email_templates_tenant_id', table_name='email_templates')
-    op.drop_index('idx_email_templates_type', table_name='email_templates')
-    op.drop_table('email_templates')
-    op.alter_column('tenants', 'timezone',
-               existing_type=sa.VARCHAR(length=50),
-               nullable=False,
-               existing_server_default=sa.text("'UTC'::character varying"))
-    op.alter_column('tenants', 'locale',
-               existing_type=sa.VARCHAR(length=10),
-               nullable=False,
-               existing_server_default=sa.text("'es-ES'::character varying"))
-    op.alter_column('tenants', 'max_users',
-               existing_type=sa.INTEGER(),
-               nullable=False,
-               existing_server_default=sa.text('50'))
-    op.alter_column('tenants', 'max_storage_mb',
-               existing_type=sa.INTEGER(),
-               nullable=False,
-               existing_server_default=sa.text('1024'))
-    op.alter_column('tenants', 'allowed_file_types',
-               existing_type=postgresql.ARRAY(sa.TEXT()),
-               type_=sa.ARRAY(sa.String()),
-               nullable=False,
-               existing_server_default=sa.text("ARRAY['pdf'::text, 'jpg'::text, 'jpeg'::text, 'png'::text, 'doc'::text, 'docx'::text, 'xls'::text, 'xlsx'::text, 'txt'::text]"))
-    op.alter_column('tenants', 'status',
-               existing_type=sa.VARCHAR(length=20),
-               nullable=False,
-               existing_server_default=sa.text("'active'::character varying"))
-    op.alter_column('tenants', 'created_at',
-               existing_type=postgresql.TIMESTAMP(timezone=True),
-               nullable=False,
-               existing_server_default=sa.text('now()'))
-    op.alter_column('tenants', 'updated_at',
-               existing_type=postgresql.TIMESTAMP(timezone=True),
-               nullable=False,
-               existing_server_default=sa.text('now()'))
-    op.drop_index('idx_tenants_domain', table_name='tenants')
-    op.drop_index('idx_tenants_slug', table_name='tenants')
-    op.drop_index('idx_tenants_status', table_name='tenants')
-    op.drop_table_comment(
-        'tenants',
-        existing_comment='Organizaciones cliente en el sistema multi-tenant',
-        schema=None
-    )
-    # ### end Alembic commands ###
-
-
-def downgrade() -> None:
-    # ### commands auto generated by Alembic - please adjust! ###
-    op.create_table_comment(
-        'tenants',
-        'Organizaciones cliente en el sistema multi-tenant',
-        existing_comment=None,
-        schema=None
-    )
-    op.create_index('idx_tenants_status', 'tenants', ['status'], unique=False)
-    op.create_index('idx_tenants_slug', 'tenants', ['slug'], unique=False)
-    op.create_index('idx_tenants_domain', 'tenants', ['domain'], unique=False)
-    op.alter_column('tenants', 'updated_at',
-               existing_type=postgresql.TIMESTAMP(timezone=True),
-               nullable=True,
-               existing_server_default=sa.text('now()'))
-    op.alter_column('tenants', 'created_at',
-               existing_type=postgresql.TIMESTAMP(timezone=True),
-               nullable=True,
-               existing_server_default=sa.text('now()'))
-    op.alter_column('tenants', 'status',
-               existing_type=sa.VARCHAR(length=20),
-               nullable=True,
-               existing_server_default=sa.text("'active'::character varying"))
-    op.alter_column('tenants', 'allowed_file_types',
-               existing_type=sa.ARRAY(sa.String()),
-               type_=postgresql.ARRAY(sa.TEXT()),
-               nullable=True,
-               existing_server_default=sa.text("ARRAY['pdf'::text, 'jpg'::text, 'jpeg'::text, 'png'::text, 'doc'::text, 'docx'::text, 'xls'::text, 'xlsx'::text, 'txt'::text]"))
-    op.alter_column('tenants', 'max_storage_mb',
-               existing_type=sa.INTEGER(),
-               nullable=True,
-               existing_server_default=sa.text('1024'))
-    op.alter_column('tenants', 'max_users',
-               existing_type=sa.INTEGER(),
-               nullable=True,
-               existing_server_default=sa.text('50'))
-    op.alter_column('tenants', 'locale',
-               existing_type=sa.VARCHAR(length=10),
-               nullable=True,
-               existing_server_default=sa.text("'es-ES'::character varying"))
-    op.alter_column('tenants', 'timezone',
-               existing_type=sa.VARCHAR(length=50),
-               nullable=True,
-               existing_server_default=sa.text("'UTC'::character varying"))
-    op.create_table('email_templates',
-    sa.Column('id', sa.UUID(), server_default=sa.text('gen_random_uuid()'), autoincrement=False, nullable=False),
-    sa.Column('tenant_id', sa.UUID(), autoincrement=False, nullable=True),
-    sa.Column('name', sa.VARCHAR(length=100), autoincrement=False, nullable=False),
-    sa.Column('subject_template', sa.TEXT(), autoincrement=False, nullable=False),
-    sa.Column('body_template', sa.TEXT(), autoincrement=False, nullable=False),
-    sa.Column('template_type', sa.VARCHAR(length=50), autoincrement=False, nullable=False),
-    sa.Column('available_variables', postgresql.JSONB(astext_type=sa.Text()), autoincrement=False, nullable=True),
-    sa.Column('is_active', sa.BOOLEAN(), server_default=sa.text('true'), autoincrement=False, nullable=True),
-    sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
-    sa.Column('updated_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
-    sa.ForeignKeyConstraint(['tenant_id'], ['tenants.id'], name='email_templates_tenant_id_fkey'),
-    sa.PrimaryKeyConstraint('id', name='email_templates_pkey')
-    )
-    op.create_index('idx_email_templates_type', 'email_templates', ['template_type'], unique=False)
-    op.create_index('idx_email_templates_tenant_id', 'email_templates', ['tenant_id'], unique=False)
-    op.create_table('ticket_attachments',
-    sa.Column('id', sa.UUID(), server_default=sa.text('gen_random_uuid()'), autoincrement=False, nullable=False),
-    sa.Column('ticket_id', sa.UUID(), autoincrement=False, nullable=False),
-    sa.Column('comment_id', sa.UUID(), autoincrement=False, nullable=True),
-    sa.Column('uploaded_by', sa.UUID(), autoincrement=False, nullable=False),
-    sa.Column('filename', sa.VARCHAR(length=255), autoincrement=False, nullable=False),
-    sa.Column('original_filename', sa.VARCHAR(length=255), autoincrement=False, nullable=False),
-    sa.Column('mime_type', sa.VARCHAR(length=100), autoincrement=False, nullable=False),
-    sa.Column('file_size', sa.INTEGER(), autoincrement=False, nullable=False),
-    sa.Column('file_path', sa.VARCHAR(length=500), autoincrement=False, nullable=False),
-    sa.Column('md5_hash', sa.VARCHAR(length=32), autoincrement=False, nullable=True),
-    sa.Column('sha256_hash', sa.VARCHAR(length=64), autoincrement=False, nullable=True),
-    sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
-    sa.ForeignKeyConstraint(['comment_id'], ['ticket_comments.id'], name='ticket_attachments_comment_id_fkey', ondelete='CASCADE'),
-    sa.ForeignKeyConstraint(['ticket_id'], ['tickets.id'], name='ticket_attachments_ticket_id_fkey', ondelete='CASCADE'),
-    sa.ForeignKeyConstraint(['uploaded_by'], ['users.id'], name='ticket_attachments_uploaded_by_fkey'),
-    sa.PrimaryKeyConstraint('id', name='ticket_attachments_pkey'),
-    comment='Archivos adjuntos en tickets'
-    )
-    op.create_index('idx_ticket_attachments_uploaded_by', 'ticket_attachments', ['uploaded_by'], unique=False)
-    op.create_index('idx_ticket_attachments_ticket_id', 'ticket_attachments', ['ticket_id'], unique=False)
-    op.create_index('idx_ticket_attachments_comment_id', 'ticket_attachments', ['comment_id'], unique=False)
-    op.create_table('ticket_status_history',
-    sa.Column('id', sa.UUID(), server_default=sa.text('gen_random_uuid()'), autoincrement=False, nullable=False),
-    sa.Column('ticket_id', sa.UUID(), autoincrement=False, nullable=False),
-    sa.Column('changed_by', sa.UUID(), autoincrement=False, nullable=False),
-    sa.Column('old_status', postgresql.ENUM('NEW', 'TRIAGE', 'IN_PROGRESS', 'WAITING_CUSTOMER', 'RESOLVED', 'CLOSED', 'REOPENED', name='ticket_status_enum'), autoincrement=False, nullable=True),
-    sa.Column('new_status', postgresql.ENUM('NEW', 'TRIAGE', 'IN_PROGRESS', 'WAITING_CUSTOMER', 'RESOLVED', 'CLOSED', 'REOPENED', name='ticket_status_enum'), autoincrement=False, nullable=False),
-    sa.Column('old_assigned_to', sa.UUID(), autoincrement=False, nullable=True),
-    sa.Column('new_assigned_to', sa.UUID(), autoincrement=False, nullable=True),
-    sa.Column('comment', sa.TEXT(), autoincrement=False, nullable=True),
-    sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
-    sa.ForeignKeyConstraint(['changed_by'], ['users.id'], name='ticket_status_history_changed_by_fkey'),
-    sa.ForeignKeyConstraint(['new_assigned_to'], ['users.id'], name='ticket_status_history_new_assigned_to_fkey'),
-    sa.ForeignKeyConstraint(['old_assigned_to'], ['users.id'], name='ticket_status_history_old_assigned_to_fkey'),
-    sa.ForeignKeyConstraint(['ticket_id'], ['tickets.id'], name='ticket_status_history_ticket_id_fkey', ondelete='CASCADE'),
-    sa.PrimaryKeyConstraint('id', name='ticket_status_history_pkey')
-    )
-    op.create_index('idx_ticket_status_history_ticket_id', 'ticket_status_history', ['ticket_id'], unique=False)
-    op.create_index('idx_ticket_status_history_created_at', 'ticket_status_history', ['created_at'], unique=False)
-    op.create_index('idx_ticket_status_history_changed_by', 'ticket_status_history', ['changed_by'], unique=False)
-    op.create_table('ticket_categories',
-    sa.Column('id', sa.UUID(), server_default=sa.text('gen_random_uuid()'), autoincrement=False, nullable=False),
-    sa.Column('tenant_id', sa.UUID(), autoincrement=False, nullable=False),
-    sa.Column('name', sa.VARCHAR(length=100), autoincrement=False, nullable=False),
-    sa.Column('description', sa.TEXT(), autoincrement=False, nullable=True),
-    sa.Column('color', sa.VARCHAR(length=7), autoincrement=False, nullable=True),
-    sa.Column('sla_response_hours', sa.INTEGER(), server_default=sa.text('24'), autoincrement=False, nullable=True),
-    sa.Column('sla_resolution_hours', sa.INTEGER(), server_default=sa.text('72'), autoincrement=False, nullable=True),
-    sa.Column('auto_assign_to', sa.UUID(), autoincrement=False, nullable=True),
-    sa.Column('is_active', sa.BOOLEAN(), server_default=sa.text('true'), autoincrement=False, nullable=True),
-    sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
-    sa.Column('updated_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
-    sa.ForeignKeyConstraint(['auto_assign_to'], ['users.id'], name='ticket_categories_auto_assign_to_fkey'),
-    sa.ForeignKeyConstraint(['tenant_id'], ['tenants.id'], name='ticket_categories_tenant_id_fkey', ondelete='CASCADE'),
-    sa.PrimaryKeyConstraint('id', name='ticket_categories_pkey'),
-    sa.UniqueConstraint('tenant_id', 'name', name='ticket_categories_tenant_id_name_key'),
-    postgresql_ignore_search_path=False
-    )
-    op.create_table('systems',
-    sa.Column('name', sa.VARCHAR(length=100), autoincrement=False, nullable=False),
-    sa.Column('description', sa.TEXT(), autoincrement=False, nullable=True),
-    sa.Column('is_active', sa.BOOLEAN(), autoincrement=False, nullable=False),
-    sa.Column('id', sa.UUID(), autoincrement=False, nullable=False),
-    sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=False),
-    sa.Column('updated_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=False),
-    sa.PrimaryKeyConstraint('id', name='systems_pkey')
-    )
-    op.create_table('users',
-    sa.Column('id', sa.UUID(), server_default=sa.text('gen_random_uuid()'), autoincrement=False, nullable=False),
-    sa.Column('tenant_id', sa.UUID(), autoincrement=False, nullable=False),
-    sa.Column('email', sa.VARCHAR(length=320), autoincrement=False, nullable=False),
-    sa.Column('first_name', sa.VARCHAR(length=100), autoincrement=False, nullable=False),
-    sa.Column('last_name', sa.VARCHAR(length=100), autoincrement=False, nullable=False),
-    sa.Column('avatar_url', sa.VARCHAR(length=500), autoincrement=False, nullable=True),
-    sa.Column('password_hash', sa.VARCHAR(length=255), autoincrement=False, nullable=False),
-    sa.Column('role', postgresql.ENUM('ADMIN', 'SUPPORT_MANAGER', 'AGENT', 'AUDITOR', 'CLIENT_ADMIN', 'CLIENT_USER', name='user_role_enum'), autoincrement=False, nullable=False),
-    sa.Column('totp_secret', sa.VARCHAR(length=32), autoincrement=False, nullable=True),
-    sa.Column('totp_enabled', sa.BOOLEAN(), server_default=sa.text('false'), autoincrement=False, nullable=True),
-    sa.Column('backup_codes', postgresql.ARRAY(sa.TEXT()), autoincrement=False, nullable=True),
-    sa.Column('is_active', sa.BOOLEAN(), server_default=sa.text('true'), autoincrement=False, nullable=True),
-    sa.Column('email_verified', sa.BOOLEAN(), server_default=sa.text('false'), autoincrement=False, nullable=True),
-    sa.Column('last_login', postgresql.TIMESTAMP(timezone=True), autoincrement=False, nullable=True),
-    sa.Column('last_activity', postgresql.TIMESTAMP(timezone=True), autoincrement=False, nullable=True),
-    sa.Column('language', sa.VARCHAR(length=10), server_default=sa.text("'es'::character varying"), autoincrement=False, nullable=True),
-    sa.Column('timezone', sa.VARCHAR(length=50), server_default=sa.text("'UTC'::character varying"), autoincrement=False, nullable=True),
-    sa.Column('notifications_email', sa.BOOLEAN(), server_default=sa.text('true'), autoincrement=False, nullable=True),
-    sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
-    sa.Column('updated_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
-    sa.ForeignKeyConstraint(['tenant_id'], ['tenants.id'], name='users_tenant_id_fkey', ondelete='CASCADE'),
-    sa.PrimaryKeyConstraint('id', name='users_pkey'),
-    sa.UniqueConstraint('tenant_id', 'email', name='users_tenant_id_email_key'),
-    comment='Usuarios del sistema (internos y clientes)',
-    postgresql_ignore_search_path=False
-    )
-    op.create_index('idx_users_tenant_id', 'users', ['tenant_id'], unique=False)
-    op.create_index('idx_users_tenant_email', 'users', ['tenant_id', 'email'], unique=False)
-    op.create_index('idx_users_role', 'users', ['role'], unique=False)
-    op.create_index('idx_users_email', 'users', ['email'], unique=False)
-    op.create_index('idx_users_active', 'users', ['is_active'], unique=False)
-    op.create_table('categories',
-    sa.Column('name', sa.VARCHAR(length=100), autoincrement=False, nullable=False),
-    sa.Column('description', sa.TEXT(), autoincrement=False, nullable=True),
-    sa.Column('is_active', sa.BOOLEAN(), autoincrement=False, nullable=False),
-    sa.Column('tenant_id', sa.UUID(), autoincrement=False, nullable=True),
-    sa.Column('id', sa.UUID(), autoincrement=False, nullable=False),
-    sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=False),
-    sa.Column('updated_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=False),
-    sa.ForeignKeyConstraint(['tenant_id'], ['tenants.id'], name='categories_tenant_id_fkey', ondelete='CASCADE'),
-    sa.PrimaryKeyConstraint('id', name='categories_pkey')
-    )
-    op.create_table('clients',
-    sa.Column('id', sa.UUID(), server_default=sa.text('gen_random_uuid()'), autoincrement=False, nullable=False),
-    sa.Column('tenant_id', sa.UUID(), autoincrement=False, nullable=False),
-    sa.Column('code', sa.VARCHAR(length=50), autoincrement=False, nullable=True),
-    sa.Column('name', sa.VARCHAR(length=200), autoincrement=False, nullable=False),
-    sa.Column('tax_id', sa.VARCHAR(length=20), autoincrement=False, nullable=True),
-    sa.Column('client_type', sa.VARCHAR(length=50), autoincrement=False, nullable=True),
-    sa.Column('account_manager', sa.VARCHAR(length=100), autoincrement=False, nullable=True),
-    sa.Column('address_street', sa.TEXT(), autoincrement=False, nullable=True),
-    sa.Column('address_ext_num', sa.VARCHAR(length=20), autoincrement=False, nullable=True),
-    sa.Column('neighborhood', sa.VARCHAR(length=100), autoincrement=False, nullable=True),
-    sa.Column('zip_code', sa.VARCHAR(length=10), autoincrement=False, nullable=True),
-    sa.Column('city', sa.VARCHAR(length=100), autoincrement=False, nullable=True),
-    sa.Column('state', sa.VARCHAR(length=100), autoincrement=False, nullable=True),
-    sa.Column('country', sa.VARCHAR(length=100), server_default=sa.text("'Mexico'::character varying"), autoincrement=False, nullable=True),
-    sa.Column('phone_primary', sa.VARCHAR(length=20), autoincrement=False, nullable=True),
-    sa.Column('phone_secondary', sa.VARCHAR(length=20), autoincrement=False, nullable=True),
-    sa.Column('fax', sa.VARCHAR(length=20), autoincrement=False, nullable=True),
-    sa.Column('email', sa.VARCHAR(length=320), autoincrement=False, nullable=True),
-    sa.Column('website', sa.VARCHAR(length=255), autoincrement=False, nullable=True),
-    sa.Column('status', postgresql.ENUM('prospect', 'active', 'suspended', 'cancelled', name='client_status_enum'), server_default=sa.text("'prospect'::client_status_enum"), autoincrement=False, nullable=True),
-    sa.Column('logo_url', sa.VARCHAR(length=500), autoincrement=False, nullable=True),
-    sa.Column('properties', postgresql.JSONB(astext_type=sa.Text()), server_default=sa.text("'{}'::jsonb"), autoincrement=False, nullable=True),
-    sa.Column('is_active', sa.BOOLEAN(), server_default=sa.text('true'), autoincrement=False, nullable=True),
-    sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
-    sa.Column('updated_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
-    sa.ForeignKeyConstraint(['tenant_id'], ['tenants.id'], name='clients_tenant_id_fkey', ondelete='CASCADE'),
-    sa.PrimaryKeyConstraint('id', name='clients_pkey'),
-    sa.UniqueConstraint('tenant_id', 'code', name='clients_tenant_id_code_key'),
-    sa.UniqueConstraint('tenant_id', 'tax_id', name='clients_tenant_id_tax_id_key')
-    )
-    op.create_index('idx_clients_tenant_id', 'clients', ['tenant_id'], unique=False)
-    op.create_index('idx_clients_tax_id', 'clients', ['tax_id'], unique=False)
-    op.create_index('idx_clients_properties', 'clients', ['properties'], unique=False, postgresql_using='gin')
-    op.create_index('idx_clients_name', 'clients', ['name'], unique=False)
-    op.create_table('ticket_comments',
-    sa.Column('id', sa.UUID(), server_default=sa.text('gen_random_uuid()'), autoincrement=False, nullable=False),
-    sa.Column('ticket_id', sa.UUID(), autoincrement=False, nullable=False),
-    sa.Column('author_id', sa.UUID(), autoincrement=False, nullable=False),
-    sa.Column('content', sa.TEXT(), autoincrement=False, nullable=False),
-    sa.Column('is_internal', sa.BOOLEAN(), server_default=sa.text('false'), autoincrement=False, nullable=True),
-    sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
-    sa.Column('updated_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
-    sa.ForeignKeyConstraint(['author_id'], ['users.id'], name='ticket_comments_author_id_fkey'),
-    sa.ForeignKeyConstraint(['ticket_id'], ['tickets.id'], name='ticket_comments_ticket_id_fkey', ondelete='CASCADE'),
-    sa.PrimaryKeyConstraint('id', name='ticket_comments_pkey'),
-    comment='Comentarios en tickets'
-    )
-    op.create_index('idx_ticket_comments_ticket_id', 'ticket_comments', ['ticket_id'], unique=False)
-    op.create_index('idx_ticket_comments_created_at', 'ticket_comments', ['created_at'], unique=False)
-    op.create_index('idx_ticket_comments_author_id', 'ticket_comments', ['author_id'], unique=False)
-    op.create_table('affected_systems',
-    sa.Column('id', sa.UUID(), server_default=sa.text('gen_random_uuid()'), autoincrement=False, nullable=False),
-    sa.Column('tenant_id', sa.UUID(), autoincrement=False, nullable=False),
-    sa.Column('name', sa.VARCHAR(length=100), autoincrement=False, nullable=False),
-    sa.Column('description', sa.TEXT(), autoincrement=False, nullable=True),
-    sa.Column('is_active', sa.BOOLEAN(), server_default=sa.text('true'), autoincrement=False, nullable=True),
-    sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
-    sa.Column('updated_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
-    sa.ForeignKeyConstraint(['tenant_id'], ['tenants.id'], name='affected_systems_tenant_id_fkey', ondelete='CASCADE'),
-    sa.PrimaryKeyConstraint('id', name='affected_systems_pkey'),
-    sa.UniqueConstraint('tenant_id', 'name', name='affected_systems_tenant_id_name_key'),
-    postgresql_ignore_search_path=False
-    )
-    op.create_table('notification_logs',
-    sa.Column('id', sa.UUID(), server_default=sa.text('gen_random_uuid()'), autoincrement=False, nullable=False),
-    sa.Column('tenant_id', sa.UUID(), autoincrement=False, nullable=False),
-    sa.Column('recipient_email', sa.VARCHAR(length=320), autoincrement=False, nullable=False),
-    sa.Column('subject', sa.VARCHAR(length=500), autoincrement=False, nullable=False),
-    sa.Column('template_type', sa.VARCHAR(length=50), autoincrement=False, nullable=True),
-    sa.Column('ticket_id', sa.UUID(), autoincrement=False, nullable=True),
-    sa.Column('user_id', sa.UUID(), autoincrement=False, nullable=True),
-    sa.Column('status', sa.VARCHAR(length=20), server_default=sa.text("'pending'::character varying"), autoincrement=False, nullable=True),
-    sa.Column('error_message', sa.TEXT(), autoincrement=False, nullable=True),
-    sa.Column('provider', sa.VARCHAR(length=50), autoincrement=False, nullable=True),
-    sa.Column('external_id', sa.VARCHAR(length=255), autoincrement=False, nullable=True),
-    sa.Column('sent_at', postgresql.TIMESTAMP(timezone=True), autoincrement=False, nullable=True),
-    sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
-    sa.CheckConstraint("status::text = ANY (ARRAY['pending'::character varying, 'sent'::character varying, 'failed'::character varying, 'bounced'::character varying]::text[])", name='notification_logs_status_check'),
-    sa.ForeignKeyConstraint(['tenant_id'], ['tenants.id'], name='notification_logs_tenant_id_fkey'),
-    sa.ForeignKeyConstraint(['ticket_id'], ['tickets.id'], name='notification_logs_ticket_id_fkey'),
-    sa.ForeignKeyConstraint(['user_id'], ['users.id'], name='notification_logs_user_id_fkey'),
-    sa.PrimaryKeyConstraint('id', name='notification_logs_pkey')
-    )
-    op.create_index('idx_notification_logs_ticket_id', 'notification_logs', ['ticket_id'], unique=False)
-    op.create_index('idx_notification_logs_tenant_id', 'notification_logs', ['tenant_id'], unique=False)
-    op.create_index('idx_notification_logs_status', 'notification_logs', ['status'], unique=False)
-    op.create_index('idx_notification_logs_recipient', 'notification_logs', ['recipient_email'], unique=False)
-    op.create_index('idx_notification_logs_created_at', 'notification_logs', ['created_at'], unique=False)
-    op.create_table('refresh_tokens',
-    sa.Column('id', sa.UUID(), server_default=sa.text('gen_random_uuid()'), autoincrement=False, nullable=False),
-    sa.Column('user_id', sa.UUID(), autoincrement=False, nullable=False),
-    sa.Column('token_hash', sa.VARCHAR(length=255), autoincrement=False, nullable=False),
-    sa.Column('device_info', sa.VARCHAR(length=500), autoincrement=False, nullable=True),
-    sa.Column('ip_address', postgresql.INET(), autoincrement=False, nullable=True),
-    sa.Column('expires_at', postgresql.TIMESTAMP(timezone=True), autoincrement=False, nullable=False),
-    sa.Column('revoked', sa.BOOLEAN(), server_default=sa.text('false'), autoincrement=False, nullable=True),
-    sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
-    sa.ForeignKeyConstraint(['user_id'], ['users.id'], name='refresh_tokens_user_id_fkey', ondelete='CASCADE'),
-    sa.PrimaryKeyConstraint('id', name='refresh_tokens_pkey')
-    )
-    op.create_index('idx_refresh_tokens_user_id', 'refresh_tokens', ['user_id'], unique=False)
-    op.create_index('idx_refresh_tokens_hash', 'refresh_tokens', ['token_hash'], unique=False)
-    op.create_index('idx_refresh_tokens_expires', 'refresh_tokens', ['expires_at'], unique=False)
-    op.create_table('tickets',
-    sa.Column('id', sa.UUID(), server_default=sa.text('gen_random_uuid()'), autoincrement=False, nullable=False),
-    sa.Column('tenant_id', sa.UUID(), autoincrement=False, nullable=False),
-    sa.Column('ticket_number', sa.VARCHAR(length=20), autoincrement=False, nullable=False),
-    sa.Column('subject', sa.VARCHAR(length=255), autoincrement=False, nullable=False),
-    sa.Column('description', sa.TEXT(), autoincrement=False, nullable=False),
-    sa.Column('category_id', sa.UUID(), autoincrement=False, nullable=True),
-    sa.Column('priority', postgresql.ENUM('LOW', 'MEDIUM', 'HIGH', 'URGENT', name='ticket_priority_enum'), server_default=sa.text("'MEDIUM'::ticket_priority_enum"), autoincrement=False, nullable=True),
-    sa.Column('affected_system_id', sa.UUID(), autoincrement=False, nullable=True),
-    sa.Column('created_by', sa.UUID(), autoincrement=False, nullable=False),
-    sa.Column('assigned_to', sa.UUID(), autoincrement=False, nullable=True),
-    sa.Column('status', postgresql.ENUM('NEW', 'TRIAGE', 'IN_PROGRESS', 'WAITING_CUSTOMER', 'RESOLVED', 'CLOSED', 'REOPENED', name='ticket_status_enum'), server_default=sa.text("'NEW'::ticket_status_enum"), autoincrement=False, nullable=True),
-    sa.Column('sla_response_due', postgresql.TIMESTAMP(timezone=True), autoincrement=False, nullable=True),
-    sa.Column('sla_resolution_due', postgresql.TIMESTAMP(timezone=True), autoincrement=False, nullable=True),
-    sa.Column('first_response_at', postgresql.TIMESTAMP(timezone=True), autoincrement=False, nullable=True),
-    sa.Column('resolved_at', postgresql.TIMESTAMP(timezone=True), autoincrement=False, nullable=True),
-    sa.Column('rating', sa.INTEGER(), autoincrement=False, nullable=True),
-    sa.Column('rating_comment', sa.TEXT(), autoincrement=False, nullable=True),
-    sa.Column('rated_at', postgresql.TIMESTAMP(timezone=True), autoincrement=False, nullable=True),
-    sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
-    sa.Column('updated_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
-    sa.CheckConstraint('rating >= 1 AND rating <= 5', name='tickets_rating_check'),
-    sa.ForeignKeyConstraint(['affected_system_id'], ['affected_systems.id'], name='tickets_affected_system_id_fkey'),
-    sa.ForeignKeyConstraint(['assigned_to'], ['users.id'], name='tickets_assigned_to_fkey'),
-    sa.ForeignKeyConstraint(['category_id'], ['ticket_categories.id'], name='tickets_category_id_fkey'),
-    sa.ForeignKeyConstraint(['created_by'], ['users.id'], name='tickets_created_by_fkey'),
-    sa.ForeignKeyConstraint(['tenant_id'], ['tenants.id'], name='tickets_tenant_id_fkey', ondelete='CASCADE'),
-    sa.PrimaryKeyConstraint('id', name='tickets_pkey'),
-    sa.UniqueConstraint('tenant_id', 'ticket_number', name='tickets_tenant_id_ticket_number_key'),
-    comment='Tickets de soporte - core del negocio'
-    )
-    op.create_index('idx_tickets_tenant_id', 'tickets', ['tenant_id'], unique=False)
-    op.create_index('idx_tickets_status', 'tickets', ['status'], unique=False)
-    op.create_index('idx_tickets_sla_response', 'tickets', ['sla_response_due'], unique=False)
-    op.create_index('idx_tickets_sla_resolution', 'tickets', ['sla_resolution_due'], unique=False)
-    op.create_index('idx_tickets_priority', 'tickets', ['priority'], unique=False)
-    op.create_index('idx_tickets_number', 'tickets', ['ticket_number'], unique=False)
-    op.create_index('idx_tickets_created_by', 'tickets', ['created_by'], unique=False)
-    op.create_index('idx_tickets_created_at', 'tickets', ['created_at'], unique=False)
-    op.create_index('idx_tickets_category', 'tickets', ['category_id'], unique=False)
-    op.create_index('idx_tickets_assigned_to', 'tickets', ['assigned_to'], unique=False)
-    op.create_table('audit_logs',
-    sa.Column('id', sa.UUID(), server_default=sa.text('gen_random_uuid()'), autoincrement=False, nullable=False),
-    sa.Column('tenant_id', sa.UUID(), autoincrement=False, nullable=False),
-    sa.Column('user_id', sa.UUID(), autoincrement=False, nullable=True),
-    sa.Column('action', sa.VARCHAR(length=100), autoincrement=False, nullable=False),
-    sa.Column('resource_type', sa.VARCHAR(length=50), autoincrement=False, nullable=False),
-    sa.Column('resource_id', sa.UUID(), autoincrement=False, nullable=True),
-    sa.Column('ip_address', postgresql.INET(), autoincrement=False, nullable=True),
-    sa.Column('user_agent', sa.TEXT(), autoincrement=False, nullable=True),
-    sa.Column('correlation_id', sa.UUID(), autoincrement=False, nullable=True),
-    sa.Column('old_values', postgresql.JSONB(astext_type=sa.Text()), autoincrement=False, nullable=True),
-    sa.Column('new_values', postgresql.JSONB(astext_type=sa.Text()), autoincrement=False, nullable=True),
-    sa.Column('metadata', postgresql.JSONB(astext_type=sa.Text()), autoincrement=False, nullable=True),
-    sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
-    sa.ForeignKeyConstraint(['tenant_id'], ['tenants.id'], name='audit_logs_tenant_id_fkey'),
-    sa.ForeignKeyConstraint(['user_id'], ['users.id'], name='audit_logs_user_id_fkey'),
-    sa.PrimaryKeyConstraint('id', name='audit_logs_pkey'),
-    comment='Bitácora de acciones para auditoría y compliance'
-    )
-    op.create_index('idx_audit_logs_user_id', 'audit_logs', ['user_id'], unique=False)
-    op.create_index('idx_audit_logs_tenant_id', 'audit_logs', ['tenant_id'], unique=False)
-    op.create_index('idx_audit_logs_resource', 'audit_logs', ['resource_type', 'resource_id'], unique=False)
-    op.create_index('idx_audit_logs_created_at', 'audit_logs', ['created_at'], unique=False)
-    op.create_index('idx_audit_logs_correlation_id', 'audit_logs', ['correlation_id'], unique=False)
-    op.create_index('idx_audit_logs_action', 'audit_logs', ['action'], unique=False)
-    # ### end Alembic commands ###

backend/migrations/versions/48c43e9204c3_test_migration_setup.py

@@ -1,24 +0,0 @@
-"""Test migration setup
-
-Revision ID: 48c43e9204c3
-Revises: 35742cfbb850
-Create Date: 2026-02-05 19:39:07.431453
-
-"""
-from alembic import op
-import sqlalchemy as sa
-
-
-# revision identifiers, used by Alembic.
-revision = '48c43e9204c3'
-down_revision = '35742cfbb850'
-branch_labels = None
-depends_on = None
-
-
-def upgrade() -> None:
-    pass
-
-
-def downgrade() -> None:
-    pass

backend/migrations/versions/a1b2c3d4e5f6_add_audit_logs_table.py

@@ -1,81 +0,0 @@
-"""add_audit_logs_table
-
-Revision ID: a1b2c3d4e5f6
-Revises: 13362e8c493a
-Create Date: 2026-02-12 10:00:00.000000
-
-Registra el modelo AuditLog en Alembic.
-La tabla audit_logs ya existe en schema.sql, esta migraci├│n solo
-la registra en el control de versiones de Alembic.
-"""
-from alembic import op
-import sqlalchemy as sa
-from sqlalchemy.dialects import postgresql
-
-# revision identifiers, used by Alembic.
-revision = 'a1b2c3d4e5f6'
-down_revision = '13362e8c493a'
-branch_labels = None
-depends_on = None
-
-
-def upgrade():
-    """
-    Verificar que audit_logs existe y registrarla en Alembic.
-    
-    La tabla fue creada por schema.sql, esta migraci├│n solo verifica
-    que exista y está disponible para usar.
-    """
-    from sqlalchemy import inspect
-    
-    bind = op.get_bind()
-    inspector = inspect(bind)
-    tables = inspector.get_table_names()
-    
-    if 'audit_logs' in tables:
-        print(" Tabla audit_logs encontrada (creada por schema.sql)")
-        print(" Modelo AuditLog registrado en Alembic")
-        
-        # Verificar que tenga los índices necesarios
-        existing_indexes = [idx['name'] for idx in inspector.get_indexes('audit_logs')]
-        missing_indexes = []
-        
-        required_indexes = [
-            'idx_audit_logs_tenant_id',
-            'idx_audit_logs_user_id',
-            'idx_audit_logs_action',
-            'idx_audit_logs_correlation_id',
-            'idx_audit_logs_created_at'
-        ]
-        
-        for idx in required_indexes:
-            if idx not in existing_indexes:
-                missing_indexes.append(idx)
-        
-        if missing_indexes:
-            print(f"ÔÜá´©Å  ├ìndices faltantes: {', '.join(missing_indexes)}")
-            print("   (Esto es normal si usaste schema.sql completo)")
-        else:
-            print("Ô£à Todos los ├¡ndices necesarios est├ín presentes")
-        
-    else:
-        print("ÔÜá´©Å  La tabla audit_logs NO existe")
-        print("   Ejecuta: docker-compose exec -T postgres psql -U postgres -d servicemanager < db/schema.sql")
-        print("   O crea la tabla manualmente desde schema.sql")
-        
-        # No crear la tabla aquí - debe venir de schema.sql para mantener consistencia
-        raise Exception(
-            "La tabla audit_logs no existe. "
-            "Por favor ejecuta el schema.sql completo primero."
-        )
-
-
-def downgrade():
-    """
-    No eliminar la tabla - fue creada por schema.sql.
-    
-    Solo des-registrar de Alembic.
-    """
-    print("Ôä╣´©Å  Tabla audit_logs NO ser├í eliminada (creada por schema.sql)")
-    print(" Modelo AuditLog des-registrado de Alembic")
-

backend/pyproject.toml

@@ -6,7 +6,7 @@ build-backend = "setuptools.build_meta"
 
 [project]
 name = "servicemanager-backend"
-version = "1.6.0"
+version = "0.1.0"
 description = "ServiceManagerWeb Backend - Mesa de Ayuda B2B"
 authors = [
     {name = "Aduanasoft", email = "dev@aduanasoft.com"}

backend/pytest.ini

@@ -1,22 +0,0 @@
-[tool:pytest]
-testpaths = tests
-python_files = test_*.py
-python_functions = test_*
-python_classes = Test*
-asyncio_mode = auto
-addopts = 
-    -v
-    --tb=short
-    --strict-markers
-    --disable-warnings
-    --color=yes
-    --durations=10
-markers =
-    slow: marks tests as slow (deselect with '-m "not slow"')
-    integration: marks tests as integration tests
-    unit: marks tests as unit tests
-    auth: marks tests related to authentication
-    db: marks tests that require database
-filterwarnings =
-    ignore::DeprecationWarning
-    ignore::PendingDeprecationWarning

backend/requirements.txt

@@ -15,7 +15,6 @@ pydantic-settings==2.1.0
 sqlalchemy==2.0.23
 alembic==1.13.0
 asyncpg==0.29.0          # PostgreSQL async driver
-psycopg2-binary==2.9.9   # PostgreSQL sync driver (for migrations)
 
 # ===================================
 # AUTHENTICATION & SECURITY
@@ -42,7 +41,7 @@ jinja2==3.1.2            # Email templates
 # FILE HANDLING
 # ===================================
 python-magic==0.4.27    # MIME type detection
-pillow==10.1.0           # Image processing
+# pillow==10.1.0           # Image processing
 
 # ===================================
 # HTTP & REQUESTS
@@ -69,7 +68,6 @@ prometheus-client==0.19.0
 pytest==7.4.3
 pytest-asyncio==0.21.1
 pytest-cov==4.1.0
-aiosqlite==0.19.0
 httpx==0.25.2            # For testing
 faker==20.1.0            # Test data generation
 

backend/test_db_connection.py

@@ -0,0 +1,18 @@
+import os
+import asyncio
+import asyncpg
+
+def get_database_url():
+    # Replace 'postgresql+asyncpg' with 'postgresql' for asyncpg compatibility
+    return os.getenv("DATABASE_URL", "postgresql://servicemanager:servicemanager123@servicemanager-db:5432/servicemanager").replace("postgresql+asyncpg", "postgresql")
+
+async def test_connection():
+    try:
+        conn = await asyncpg.connect(get_database_url())
+        print("Connection to the database was successful!")
+        await conn.close()
+    except Exception as e:
+        print(f"Failed to connect to the database: {e}")
+
+if __name__ == "__main__":
+    asyncio.run(test_connection())

backend/tests/conftest.py

@@ -1,28 +0,0 @@
-"""
-Test Configuration - ServiceManagerWeb
-
-Configuración básica para testing con pytest
-"""
-
-import pytest
-
-
-@pytest.fixture 
-def test_user_data():
-    """Sample user data for testing."""
-    return {
-        "email": "test@example.com",
-        "first_name": "Test",
-        "last_name": "User", 
-        "password": "TestPassword123!"
-    }
-
-
-@pytest.fixture 
-def test_tenant_data():
-    """Sample tenant data for testing."""
-    return {
-        "name": "Test Tenant",
-        "slug": "test-tenant",
-        "description": "Test tenant for testing"
-    }

backend/tests/test.env

@@ -1,7 +0,0 @@
-# Test Environment Variables
-ENVIRONMENT=test
-DEBUG=true
-SECRET_KEY=test-secret-key-for-testing-123456789
-JWT_SECRET_KEY=test-jwt-secret-key-for-testing-987654321
-DATABASE_URL=postgresql+asyncpg://servicemanager:servicemanager123@postgres:5432/servicemanager
-REDIS_URL=redis://redis:6379/0

backend/tests/test_basic.py

@@ -1,58 +0,0 @@
-"""
-Very basic tests - ServiceManagerWeb
-
-Tests simplísimos para verificar que pytest funciona
-"""
-
-import pytest
-
-
-def test_basic_math():
-    """Test basic functionality."""
-    assert 1 + 1 == 2
-    assert 2 * 3 == 6
-    assert 10 // 3 == 3
-
-
-def test_string_operations():
-    """Test string operations."""
-    text = "ServiceManager"
-    assert text.lower() == "servicemanager"
-    assert len(text) == 14
-    assert "Manager" in text
-
-
-@pytest.mark.asyncio
-async def test_async_operation():
-    """Test async functionality works."""
-    import asyncio
-    await asyncio.sleep(0.001)  # Very short sleep
-    assert True
-
-
-def test_list_operations():
-    """Test list operations."""
-    items = ["tickets", "users", "tenants"]
-    assert len(items) == 3
-    assert "tickets" in items
-    assert items[0] == "tickets"
-
-
-def test_dict_operations():
-    """Test dictionary operations."""
-    data = {
-        "name": "Test User",
-        "email": "test@example.com",
-        "active": True
-    }
-    assert data["name"] == "Test User"
-    assert data.get("email") is not None
-    assert data["active"] is True
-
-
-# Mark for later when configuration is fixed
-@pytest.mark.skip(reason="Configuration issue with ALLOWED_FILE_EXTENSIONS")
-def test_security_imports():
-    """Test security imports - skip for now due to config issue."""
-    from app.core.security import security
-    assert security is not None

backend/tests/test_clients.py

@@ -0,0 +1,71 @@
+import pytest
+from fastapi.testclient import TestClient
+from app.main import app
+
+client = TestClient(app)
+
+@pytest.fixture
+def sample_client_data():
+    return {
+        "clave": "12345",
+        "tipo_cliente": "Regular",
+        "nombre": "Cliente Prueba",
+        "pais": "México",
+        "estado": "Chihuahua",
+        "ciudad": "Cd. Juárez",
+        "direccion": "Calle Falsa 123",
+        "numero_ext": "12",
+        "cp": "32000",
+        "colonia": "Centro",
+        "lada": "656",
+        "telefono1": "1234567890",
+        "telefono2": "0987654321",
+        "tel_directo": "1231231234",
+        "ext": "101",
+        "fax": "1231231235",
+        "horario": "9:00 - 18:00",
+        "pagina": "www.clienteprueba.com",
+        "correo": "cliente@prueba.com",
+        "medio_publicidad": "Internet",
+        "nacionalidad": "Mexicana",
+        "logo": "logo.png"
+    }
+
+def test_create_client(sample_client_data):
+    response = client.post("/api/v1/clients", json=sample_client_data)
+    assert response.status_code == 200
+    assert response.json()["clave"] == sample_client_data["clave"]
+
+def test_read_client(sample_client_data):
+    # Create a client first
+    create_response = client.post("/api/v1/clients", json=sample_client_data)
+    client_id = create_response.json()["id"]
+
+    # Read the client
+    response = client.get(f"/api/v1/clients/{client_id}")
+    assert response.status_code == 200
+    assert response.json()["id"] == client_id
+
+def test_update_client(sample_client_data):
+    # Create a client first
+    create_response = client.post("/api/v1/clients", json=sample_client_data)
+    client_id = create_response.json()["id"]
+
+    # Update the client
+    updated_data = {"nombre": "Cliente Actualizado"}
+    response = client.put(f"/api/v1/clients/{client_id}", json=updated_data)
+    assert response.status_code == 200
+    assert response.json()["nombre"] == "Cliente Actualizado"
+
+def test_delete_client(sample_client_data):
+    # Create a client first
+    create_response = client.post("/api/v1/clients", json=sample_client_data)
+    client_id = create_response.json()["id"]
+
+    # Delete the client
+    response = client.delete(f"/api/v1/clients/{client_id}")
+    assert response.status_code == 200
+
+    # Verify deletion
+    response = client.get(f"/api/v1/clients/{client_id}")
+    assert response.status_code == 404

backend/tests/test_health.py

@@ -1,50 +0,0 @@
-"""
-Tests for Health Check endpoints - ServiceManagerWeb
-
-Tests básicos para verificar que la configuración de testing funciona
-"""
-
-import pytest
-import asyncio
-
-
-@pytest.mark.asyncio
-async def test_health_check_async():
-    """Test that async operations work in testing."""
-    # Simple async test to verify setup
-    await asyncio.sleep(0.01)
-    assert True
-
-
-def test_basic_math():
-    """Test basic functionality."""
-    assert 1 + 1 == 2
-
-
-# Test básico de importación de módulos principales
-def test_imports():
-    """Test that core modules can be imported without errors."""
-    try:
-        from app.core.config import get_settings
-        from app.core.security import security
-        
-        # Test que las funciones básicas existen
-        assert get_settings is not None
-        assert security is not None
-        assert hasattr(security, 'hash_password')
-        assert hasattr(security, 'verify_password')
-        
-    except ImportError as e:
-        pytest.fail(f"Failed to import core modules: {e}")
-
-
-def test_security_functions():
-    """Test basic security functions."""
-    from app.core.security import security
-    
-    password = "TestPassword123!"
-    hashed = security.hash_password(password)
-    
-    assert hashed != password  # Should be hashed
-    assert security.verify_password(password, hashed)  # Should verify
-    assert not security.verify_password("wrong", hashed)  # Should not verify wrong password

backend/tests/test_security.py

@@ -0,0 +1,27 @@
+import pytest
+from app.core.security import SecurityUtils
+from datetime import timedelta
+
+# Test password hashing and verification
+def test_password_hashing():
+    plain_password = "securepassword123"
+    hashed_password = SecurityUtils.hash_password(plain_password)
+
+    assert SecurityUtils.verify_password(plain_password, hashed_password) == True
+    assert SecurityUtils.verify_password("wrongpassword", hashed_password) == False
+
+# Test JWT token generation and validation
+def test_jwt_token_generation():
+    payload = {"sub": "12345", "email": "test@example.com"}
+    token = SecurityUtils.create_access_token(payload, expires_delta=timedelta(minutes=15))
+
+    decoded_payload = SecurityUtils.verify_token(token)
+    assert decoded_payload is not None
+    assert decoded_payload["sub"] == "12345"
+    assert decoded_payload["email"] == "test@example.com"
+
+# Test TOTP secret generation
+def test_totp_secret_generation():
+    secret = SecurityUtils.generate_totp_secret()
+    assert len(secret) > 0
+    assert isinstance(secret, str)

db/schema.sql

@@ -38,6 +38,74 @@ CREATE INDEX idx_tenants_slug ON tenants(slug);
 CREATE INDEX idx_tenants_status ON tenants(status);
 CREATE INDEX idx_tenants_domain ON tenants(domain);
 
+-- ===================================
+-- DOMINIO: CLIENTS (Cartera de Clientes)
+-- ===================================
+
+-- Enum para los radio buttons de estatus 
+CREATE TYPE client_status_enum AS ENUM (
+    'prospect', 
+    'active', 
+    'suspended', 
+    'cancelled'
+);
+
+CREATE TABLE clients (
+    id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
+    tenant_id UUID NOT NULL REFERENCES tenants(id) ON DELETE CASCADE,
+
+    -- Identificación (Sección General)
+    code VARCHAR(50),           -- Clave del cliente
+    name VARCHAR(200) NOT NULL, -- Nombre / Razón Social
+    tax_id VARCHAR(20),         -- RFC
+    client_type VARCHAR(50),    -- Tipo de Cliente
+    account_manager VARCHAR(100), -- Encargado Cliente (Texto simple por ahora)
+
+    -- Dirección (Desglosada)
+    address_street TEXT,        -- Dirección / Calle
+    address_ext_num VARCHAR(20), -- Núm. Ext
+    neighborhood VARCHAR(100),  -- Colonia
+    zip_code VARCHAR(10),       -- CP
+    city VARCHAR(100),          -- Ciudad
+    state VARCHAR(100),         -- Estado
+    country VARCHAR(100) DEFAULT 'Mexico',
+
+    -- Contacto
+    phone_primary VARCHAR(20),  -- Teléfono 1
+    phone_secondary VARCHAR(20),-- Teléfono 2
+    fax VARCHAR(20),
+    email VARCHAR(320),         -- Correo
+    website VARCHAR(255),       -- Página Web
+
+    -- Configuración y Flexibilidad
+    status client_status_enum DEFAULT 'prospect',
+    logo_url VARCHAR(500),      -- Ruta al archivo PDF/Imagen del logo
+    
+    -- Campo JSONB para lo que sobre (Horario, Nacionalidad, Medio Publicidad, Lada, etc.)
+    properties JSONB DEFAULT '{}'::jsonb,
+
+    -- Auditoría estándar
+    is_active BOOLEAN DEFAULT TRUE,
+    created_at TIMESTAMP WITH TIME ZONE DEFAULT NOW(),
+    updated_at TIMESTAMP WITH TIME ZONE DEFAULT NOW(),
+
+    -- Restricciones: No repetir RFC ni Clave dentro del mismo Tenant
+    UNIQUE(tenant_id, code),
+    UNIQUE(tenant_id, tax_id)
+);
+
+-- Índices para búsqueda rápida
+CREATE INDEX idx_clients_tenant_id ON clients(tenant_id);
+CREATE INDEX idx_clients_tax_id ON clients(tax_id);
+CREATE INDEX idx_clients_name ON clients(name);
+CREATE INDEX idx_clients_properties ON clients USING gin (properties);
+
+-- Trigger para mantener actualizado el campo updated_at
+-- (Usa la función que ya definiste al final de tu script)
+CREATE TRIGGER update_clients_updated_at BEFORE UPDATE ON clients 
+    FOR EACH ROW EXECUTE FUNCTION update_updated_at_column();
+
+
 -- ===================================
 -- DOMINIO: AUTH (Autenticación)
 -- ===================================
@@ -369,14 +437,10 @@ CREATE TABLE audit_logs (
 CREATE INDEX idx_audit_logs_tenant_id ON audit_logs(tenant_id);
 CREATE INDEX idx_audit_logs_user_id ON audit_logs(user_id);
 CREATE INDEX idx_audit_logs_action ON audit_logs(action);
+CREATE INDEX idx_audit_logs_resource ON audit_logs(resource_type, resource_id);
 CREATE INDEX idx_audit_logs_correlation_id ON audit_logs(correlation_id);
 CREATE INDEX idx_audit_logs_created_at ON audit_logs(created_at);
 
--- Índices compuestos para queries comunes de auditoría
-CREATE INDEX idx_audit_logs_tenant_action ON audit_logs(tenant_id, action);
-CREATE INDEX idx_audit_logs_resource ON audit_logs(resource_type, resource_id);
-CREATE INDEX idx_audit_logs_user_created ON audit_logs(user_id, created_at);
-
 -- ===================================
 -- FUNCIONES Y TRIGGERS
 -- ===================================

docker-compose.yml

@@ -55,6 +55,7 @@ services:
       dockerfile: ../docker/Dockerfile.backend
     container_name: servicemanager-backend
     restart: unless-stopped
+    command: uvicorn app.main:app --host 0.0.0.0 --port 8000 --reload
     env_file:
       - .env
     environment:
@@ -70,8 +71,10 @@ services:
       - SMTP_HOST=${SMTP_HOST}
       - SMTP_PORT=${SMTP_PORT}
       - DEFAULT_FROM_EMAIL=${DEFAULT_FROM_EMAIL}
+      - PYTHONPATH=/app
     volumes:
       - ./backend:/app
+      - ./tests:/app/tests
       - uploads_data:/app/uploads
       - logs_data:/app/logs
     ports:
@@ -161,7 +164,7 @@ services:
     restart: unless-stopped
     environment:
       - NODE_ENV=${ENVIRONMENT:-development}
-      - PUBLIC_API_URL=${API_BASE_URL:-http://localhost:8000}
+      - PUBLIC_API_URL=http://backend:8000
       - PUBLIC_APP_NAME=ServiceManager Cliente
     volumes:
       - ./frontend-client:/app
@@ -186,7 +189,7 @@ services:
     restart: unless-stopped
     environment:
       - NODE_ENV=${ENVIRONMENT:-development}
-      - PUBLIC_API_URL=${API_BASE_URL:-http://localhost:8000}
+      - PUBLIC_API_URL=http://backend:8000
       - PUBLIC_APP_NAME=ServiceManager Admin
     volumes:
       - ./frontend-internal:/app

frontend-client/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@servicemanager/client-frontend",
-  "version": "1.6.0",
+  "version": "0.1.0",
   "private": true,
   "type": "module",
   "scripts": {

frontend-client/src/lib/components/Header.svelte

@@ -1,25 +1,24 @@
 <script lang="ts">
   import { onMount } from 'svelte';
-  import { goto } from '$app/navigation';
   import { auth } from '$lib/stores/auth.js';
   import Icon from './Icon.svelte';
-
+  
   export let showLogo = true;
   export let showNavigation = true;
-
+  
   let isMenuOpen = false;
-
+  
   onMount(() => {
     auth.init();
   });
-
+  
   function toggleMenu() {
     isMenuOpen = !isMenuOpen;
   }
-
+  
   function handleLogout() {
+    auth.logout();
     isMenuOpen = false;
-    auth.logout(); // El store maneja la redirección automática
   }
 </script>
 
@@ -44,16 +43,10 @@
       <!-- Navigation -->
       {#if showNavigation && $auth.isAuthenticated}
         <nav class="hidden md:flex space-x-8">
-          <a
-            href="/tickets"
-            class="text-gray-700 hover:text-primary-600 px-3 py-2 text-sm font-medium"
-          >
+          <a href="/tickets" class="text-gray-700 hover:text-primary-600 px-3 py-2 text-sm font-medium">
             Mis Tickets
           </a>
-          <a
-            href="/tickets/new"
-            class="text-gray-700 hover:text-primary-600 px-3 py-2 text-sm font-medium"
-          >
+          <a href="/tickets/new" class="text-gray-700 hover:text-primary-600 px-3 py-2 text-sm font-medium">
             Crear Ticket
           </a>
         </nav>
@@ -66,8 +59,6 @@
             <button
               on:click={toggleMenu}
               class="flex items-center space-x-2 text-gray-700 hover:text-primary-600 focus:outline-none focus:ring-2 focus:ring-primary-500 focus:ring-offset-2 rounded-md p-2"
-              tabindex="0"
-              on:keydown={e => e.key === 'Enter' && toggleMenu()}
             >
               <div class="w-8 h-8 bg-primary-100 rounded-full flex items-center justify-center">
                 <span class="text-primary-600 text-sm font-medium">
@@ -75,16 +66,13 @@
                 </span>
               </div>
               <span class="hidden sm:block text-sm">
-                {$auth.user?.first_name}
-                {$auth.user?.last_name}
+                {$auth.user?.first_name} {$auth.user?.last_name}
               </span>
               <Icon name="chevronDown" size="w-4 h-4" />
             </button>
 
             {#if isMenuOpen}
-              <div
-                class="absolute right-0 mt-2 w-48 bg-white rounded-md shadow-lg border border-gray-200 z-50"
-              >
+              <div class="absolute right-0 mt-2 w-48 bg-white rounded-md shadow-lg border border-gray-200 z-50">
                 <div class="py-1">
                   <div class="px-4 py-2 text-xs text-gray-500 border-b border-gray-200">
                     {$auth.user?.email}
@@ -92,16 +80,13 @@
                   <a
                     href="/profile"
                     class="block px-4 py-2 text-sm text-gray-700 hover:bg-gray-100"
-                    on:click={() => (isMenuOpen = false)}
+                    on:click={() => isMenuOpen = false}
                   >
                     Mi Perfil
                   </a>
                   <button
                     on:click={handleLogout}
                     class="block w-full text-left px-4 py-2 text-sm text-gray-700 hover:bg-gray-100"
-                    role="button"
-                    tabindex="0"
-                    on:keydown={e => e.key === 'Enter' && handleLogout()}
                   >
                     Cerrar Sesión
                   </button>
@@ -110,7 +95,10 @@
             {/if}
           </div>
         {:else}
-          <a href="/login" class="text-gray-700 hover:text-primary-600 text-sm font-medium">
+          <a
+            href="/login"
+            class="text-gray-700 hover:text-primary-600 text-sm font-medium"
+          >
             Iniciar Sesión
           </a>
         {/if}
@@ -121,16 +109,10 @@
     {#if showNavigation && $auth.isAuthenticated}
       <div class="md:hidden border-t border-gray-200 py-2">
         <nav class="flex space-x-4">
-          <a
-            href="/tickets"
-            class="text-gray-700 hover:text-primary-600 px-3 py-2 text-sm font-medium"
-          >
+          <a href="/tickets" class="text-gray-700 hover:text-primary-600 px-3 py-2 text-sm font-medium">
             Mis Tickets
           </a>
-          <a
-            href="/tickets/new"
-            class="text-gray-700 hover:text-primary-600 px-3 py-2 text-sm font-medium"
-          >
+          <a href="/tickets/new" class="text-gray-700 hover:text-primary-600 px-3 py-2 text-sm font-medium">
             Crear Ticket
           </a>
         </nav>
@@ -141,5 +123,8 @@
 
 <!-- Backdrop for mobile menu -->
 {#if isMenuOpen}
-  <div class="fixed inset-0 z-40 md:hidden" on:click={() => (isMenuOpen = false)} />
-{/if}
+  <div 
+    class="fixed inset-0 z-40 md:hidden" 
+    on:click={() => isMenuOpen = false}
+  ></div>
+{/if}

frontend-client/src/lib/stores/app.ts

@@ -29,12 +29,13 @@ const initialState: AppState = {
 // API helper function
 async function apiCall(endpoint: string, options: RequestInit = {}) {
   const authState = get(auth);
-  
+
   const response = await fetch(`/api/v1${endpoint}`, {
     ...options,
     headers: {
       'Content-Type': 'application/json',
       'Authorization': `Bearer ${authState.token}`,
+      'X-Tenant-ID': authState.tenantId, // Added tenant header
       ...options.headers
     }
   });
@@ -60,8 +61,10 @@ function createAppStore() {
       
       try {
         const categories = await apiCall('/categories/');
+        console.log('Loaded categories:', categories); // Debugging
         update(state => ({ ...state, categories, isLoading: false }));
       } catch (error) {
+        console.error('Error loading categories:', error); // Debugging
         update(state => ({ 
           ...state, 
           isLoading: false, 

frontend-client/src/lib/stores/auth.ts

@@ -1,5 +1,5 @@
-import type { Writable } from 'svelte/store';
 import { writable } from 'svelte/store';
+import type { Writable } from 'svelte/store';
 
 // Types
 export interface User {
@@ -49,13 +49,13 @@ function createAuthStore() {
 
   return {
     subscribe,
-
+    
     // Initialize auth from localStorage
     init: () => {
       if (typeof window !== 'undefined') {
         const token = localStorage.getItem('auth_token');
         const user = localStorage.getItem('auth_user');
-
+        
         if (token && user) {
           try {
             const parsedUser = JSON.parse(user);
@@ -77,7 +77,7 @@ function createAuthStore() {
     // Login
     login: async (credentials: LoginRequest): Promise<void> => {
       update(state => ({ ...state, isLoading: true }));
-
+      
       try {
         const response = await fetch('/api/v1/auth/login', {
           method: 'POST',
@@ -93,7 +93,7 @@ function createAuthStore() {
         }
 
         const data: LoginResponse = await response.json();
-
+        
         // Store auth data
         if (typeof window !== 'undefined') {
           localStorage.setItem('auth_token', data.access_token);
@@ -107,6 +107,7 @@ function createAuthStore() {
           isLoading: false
         });
       } catch (error) {
+        console.error('Login error:', error); // Debugging the error
         update(state => ({ ...state, isLoading: false }));
         throw error;
       }
@@ -117,8 +118,6 @@ function createAuthStore() {
       if (typeof window !== 'undefined') {
         localStorage.removeItem('auth_token');
         localStorage.removeItem('auth_user');
-        // Immediate redirect after cleanup
-        window.location.href = '/login';
       }
       set(initialState);
     },

frontend-client/src/lib/stores/clientes.ts

@@ -0,0 +1,44 @@
+import { writable } from 'svelte/store';
+
+export const clients = writable([]);
+
+export async function fetchClients() {
+  const response = await fetch('/api/v1/clients');
+  const data = await response.json();
+  clients.set(data);
+}
+
+export async function createClient(client) {
+  const response = await fetch('/api/v1/clients', {
+    method: 'POST',
+    headers: {
+      'Content-Type': 'application/json',
+    },
+    body: JSON.stringify(client),
+  });
+  if (response.ok) {
+    fetchClients();
+  }
+}
+
+export async function updateClient(clientId, client) {
+  const response = await fetch(`/api/v1/clients/${clientId}`, {
+    method: 'PUT',
+    headers: {
+      'Content-Type': 'application/json',
+    },
+    body: JSON.stringify(client),
+  });
+  if (response.ok) {
+    fetchClients();
+  }
+}
+
+export async function deleteClient(clientId) {
+  const response = await fetch(`/api/v1/clients/${clientId}`, {
+    method: 'DELETE',
+  });
+  if (response.ok) {
+    fetchClients();
+  }
+}

frontend-client/src/lib/stores/tickets.ts

@@ -1,14 +1,9 @@
+import { writable } from 'svelte/store';
+import { auth } from './auth.js';
+import { get } from 'svelte/store';
 import type { Writable } from 'svelte/store';
-import { get, writable } from 'svelte/store';
-import { auth } from './auth';
 
 // Types
-interface FastAPIValidationError {
-  loc: (string | number)[];
-  msg: string;
-  type: string;
-}
-
 export interface Ticket {
   id: string;
   title: string;
@@ -29,13 +24,12 @@ export interface Ticket {
 export interface TicketComment {
   id: string;
   ticket_id: string;
-  author_id: string;
-  author_name: string;
-  author_role: string;
+  user_id: string;
+  user_name: string;
+  user_role: string;
   content: string;
   is_internal: boolean;
   created_at: string;
-  updated_at: string;
 }
 
 export interface TicketAttachment {
@@ -79,45 +73,19 @@ const initialState: TicketsState = {
 // API helper function
 async function apiCall(endpoint: string, options: RequestInit = {}) {
   const authState = get(auth);
-
-  if (!authState.token || !authState.user) {
-    throw new Error('Not authenticated');
-  }
-
+  
   const response = await fetch(`/api/v1${endpoint}`, {
     ...options,
     headers: {
       'Content-Type': 'application/json',
       'Authorization': `Bearer ${authState.token}`,
-      'X-Tenant-ID': authState.user.tenant_id,
       ...options.headers
     }
   });
 
   if (!response.ok) {
-    let errorMessage = 'Request failed';
-    try {
-      const error = await response.json();
-      console.error('❌ API Error Response:', error);
-
-      // Manejar diferentes formatos de error de FastAPI
-      if (error.detail) {
-        if (Array.isArray(error.detail)) {
-          // Errores de validación de FastAPI
-          errorMessage = error.detail.map((e: FastAPIValidationError) => `${e.loc.join('.')}: ${e.msg}`).join(', ');
-        } else if (typeof error.detail === 'string') {
-          errorMessage = error.detail;
-        } else {
-          errorMessage = JSON.stringify(error.detail);
-        }
-      } else {
-        errorMessage = JSON.stringify(error);
-      }
-    } catch (e) {
-      errorMessage = `HTTP ${response.status}: ${response.statusText}`;
-    }
-
-    throw new Error(errorMessage);
+    const error = await response.json();
+    throw new Error(error.detail || 'Request failed');
   }
 
   return response.json();
@@ -132,24 +100,24 @@ function createTicketsStore() {
 
     // Load user's tickets
     loadTickets: async () => {
-      update((state: TicketsState) => ({ ...state, isLoading: true, error: null }));
-
+      update(state => ({ ...state, isLoading: true, error: null }));
+      
       try {
         const tickets = await apiCall('/tickets/');
-        update((state: TicketsState) => ({ ...state, tickets, isLoading: false }));
+        update(state => ({ ...state, tickets, isLoading: false }));
       } catch (error) {
-        update((state: TicketsState) => ({
-          ...state,
-          isLoading: false,
-          error: error instanceof Error ? error.message : 'Failed to load tickets'
+        update(state => ({ 
+          ...state, 
+          isLoading: false, 
+          error: error instanceof Error ? error.message : 'Failed to load tickets' 
         }));
       }
     },
 
     // Load specific ticket with details
     loadTicket: async (ticketId: string) => {
-      update((state: TicketsState) => ({ ...state, isLoading: true, error: null }));
-
+      update(state => ({ ...state, isLoading: true, error: null }));
+      
       try {
         const [ticket, comments, attachments] = await Promise.all([
           apiCall(`/tickets/${ticketId}`),
@@ -157,68 +125,44 @@ function createTicketsStore() {
           apiCall(`/tickets/${ticketId}/attachments`)
         ]);
 
-        update((state: TicketsState) => ({
-          ...state,
-          currentTicket: ticket,
-          comments,
-          attachments,
-          isLoading: false
+        update(state => ({ 
+          ...state, 
+          currentTicket: ticket, 
+          comments, 
+          attachments, 
+          isLoading: false 
         }));
       } catch (error) {
-        update((state: TicketsState) => ({
-          ...state,
-          isLoading: false,
-          error: error instanceof Error ? error.message : 'Failed to load ticket'
+        update(state => ({ 
+          ...state, 
+          isLoading: false, 
+          error: error instanceof Error ? error.message : 'Failed to load ticket' 
         }));
       }
     },
-    // Reload only comments silently (for polling)
-    reloadComments: async (ticketId: string) => {
-      try {
-        const comments = await apiCall(`/tickets/${ticketId}/comments`);
-        update((state: TicketsState) => ({ ...state, comments }));
-      } catch (error) {
-        // Silent fail - no mostrar error en polling
-        console.error('Error reloading comments:', error);
-      }
-    },
-
 
     // Create new ticket
     createTicket: async (ticket: CreateTicketRequest) => {
-      update((state: TicketsState) => ({ ...state, isLoading: true, error: null }));
-
+      update(state => ({ ...state, isLoading: true, error: null }));
+      
       try {
-        // Mapear campos del frontend al formato del backend
-        const ticketData = {
-          subject: ticket.title,           // ← Backend espera "subject" no "title"
-          description: ticket.description,
-          category_id: ticket.category_id,
-          priority: ticket.priority,
-          system_id: null                  // ← Opcional
-        };
-
-
-        console.log('Sending ticket data:', ticketData);
-
         const newTicket = await apiCall('/tickets/', {
           method: 'POST',
-          body: JSON.stringify(ticketData)
+          body: JSON.stringify(ticket)
         });
 
-        update((state: TicketsState) => ({
-          ...state,
-          tickets: [newTicket, ...state.tickets],
-          isLoading: false
+        update(state => ({ 
+          ...state, 
+          tickets: [newTicket, ...state.tickets], 
+          isLoading: false 
         }));
 
         return newTicket;
       } catch (error) {
-        console.error('Create ticket error:', error);
-        update((state: TicketsState) => ({
-          ...state,
-          isLoading: false,
-          error: error instanceof Error ? error.message : 'Failed to create ticket'
+        update(state => ({ 
+          ...state, 
+          isLoading: false, 
+          error: error instanceof Error ? error.message : 'Failed to create ticket' 
         }));
         throw error;
       }
@@ -232,16 +176,16 @@ function createTicketsStore() {
           body: JSON.stringify({ content })
         });
 
-        update((state: TicketsState) => ({
-          ...state,
-          comments: [...state.comments, comment]
+        update(state => ({ 
+          ...state, 
+          comments: [...state.comments, comment] 
         }));
 
         return comment;
       } catch (error) {
-        update((state: TicketsState) => ({
-          ...state,
-          error: error instanceof Error ? error.message : 'Failed to add comment'
+        update(state => ({ 
+          ...state, 
+          error: error instanceof Error ? error.message : 'Failed to add comment' 
         }));
         throw error;
       }
@@ -254,16 +198,10 @@ function createTicketsStore() {
         formData.append('file', file);
 
         const authState = get(auth);
-
-        if (!authState.token || !authState.user) {
-          throw new Error('Not authenticated');
-        }
-
         const response = await fetch(`/api/v1/tickets/${ticketId}/attachments`, {
           method: 'POST',
           headers: {
-            'Authorization': `Bearer ${authState.token}`,
-            'X-Tenant-ID': authState.user.tenant_id
+            'Authorization': `Bearer ${authState.token}`
           },
           body: formData
         });
@@ -273,19 +211,18 @@ function createTicketsStore() {
           throw new Error(error.detail || 'Upload failed');
         }
 
-        const result = await response.json();
-        const attachment = result.data || result;
-
-        update((state: TicketsState) => ({
-          ...state,
-          attachments: [...state.attachments, attachment]
+        const attachment = await response.json();
+        
+        update(state => ({ 
+          ...state, 
+          attachments: [...state.attachments, attachment] 
         }));
 
         return attachment;
       } catch (error) {
-        update((state: TicketsState) => ({
-          ...state,
-          error: error instanceof Error ? error.message : 'Failed to upload attachment'
+        update(state => ({ 
+          ...state, 
+          error: error instanceof Error ? error.message : 'Failed to upload attachment' 
         }));
         throw error;
       }
@@ -299,17 +236,17 @@ function createTicketsStore() {
           body: JSON.stringify({ resolution })
         });
 
-        update((state: TicketsState) => ({
+        update(state => ({
           ...state,
           currentTicket: state.currentTicket?.id === ticketId ? updatedTicket : state.currentTicket,
-          tickets: state.tickets.map((t: Ticket) => t.id === ticketId ? updatedTicket : t)
+          tickets: state.tickets.map(t => t.id === ticketId ? updatedTicket : t)
         }));
 
         return updatedTicket;
       } catch (error) {
-        update((state: TicketsState) => ({
-          ...state,
-          error: error instanceof Error ? error.message : 'Failed to close ticket'
+        update(state => ({ 
+          ...state, 
+          error: error instanceof Error ? error.message : 'Failed to close ticket' 
         }));
         throw error;
       }
@@ -317,50 +254,17 @@ function createTicketsStore() {
 
     // Clear error
     clearError: () => {
-      update((state: TicketsState) => ({ ...state, error: null }));
+      update(state => ({ ...state, error: null }));
     },
 
     // Clear current ticket
     clearCurrentTicket: () => {
-      update((state: TicketsState) => ({
-        ...state,
-        currentTicket: null,
-        comments: [],
-        attachments: []
+      update(state => ({ 
+        ...state, 
+        currentTicket: null, 
+        comments: [], 
+        attachments: [] 
       }));
-    },
-
-    // Download attachment
-    downloadAttachment: async (ticketId: string, attachmentId: string, filename: string) => {
-      const authState = get(auth);
-
-      if (!authState.token || !authState.user) {
-        throw new Error('Not authenticated');
-      }
-
-      const response = await fetch(`/api/v1/tickets/${ticketId}/attachments/${attachmentId}/download`, {
-        method: 'GET',
-        headers: {
-          'Authorization': `Bearer ${authState.token}`,
-          'X-Tenant-ID': authState.user.tenant_id
-        }
-      });
-
-      if (!response.ok) {
-        const error = await response.json().catch(() => ({ detail: 'Download failed' }));
-        throw new Error(error.detail || 'Download failed');
-      }
-
-      // Crear blob y descargar
-      const blob = await response.blob();
-      const url = window.URL.createObjectURL(blob);
-      const a = document.createElement('a');
-      a.href = url;
-      a.download = filename;
-      document.body.appendChild(a);
-      a.click();
-      document.body.removeChild(a);
-      window.URL.revokeObjectURL(url);
     }
   };
 }

frontend-client/src/routes/+layout.svelte

@@ -23,11 +23,6 @@
     <slot />
   </main>
   
-  <!-- Footer with version -->
-  <footer class="py-4 text-center border-t border-gray-200 bg-white">
-    <p class="text-xs text-gray-400">ServiceManagerWeb v1.6.0 · © 2026 Aduanasoft</p>
-  </footer>
-  
   <!-- Toast notifications -->
   {#each $toast.toasts as toastMessage (toastMessage.id)}
     <Toast

frontend-client/src/routes/+page.svelte

@@ -4,14 +4,14 @@
   import { tickets } from '$lib/stores/tickets.js';
   import { goto } from '$app/navigation';
   import Icon from '$lib/components/Icon.svelte';
-
+  
   onMount(() => {
     // Redirect if not authenticated
     if (!$auth.isAuthenticated) {
       goto('/login');
       return;
     }
-
+    
     // Load user's tickets
     tickets.loadTickets();
   });
@@ -26,108 +26,102 @@
   <div class="bg-gradient-to-r from-primary-500 to-primary-600 rounded-lg p-8 text-white mb-8">
     <div class="max-w-3xl">
       <h1 class="text-3xl font-bold mb-2">
-        Bienvenido, {$auth.user?.first_name}
-        {$auth.user?.last_name}
+        Bienvenido, {$auth.user?.first_name} {$auth.user?.last_name}
       </h1>
       <p class="text-primary-100 text-lg">
-        Gestiona tus tickets de soporte de manera eficiente. Crea nuevos tickets, da seguimiento a
-        los existentes y mantente actualizado con el estado de tus solicitudes.
+        Gestiona tus tickets de soporte de manera eficiente. Crea nuevos tickets, 
+        da seguimiento a los existentes y mantente actualizado con el estado de tus solicitudes.
       </p>
     </div>
   </div>
-
+  
   <!-- Quick Actions -->
   <div class="grid grid-cols-1 md:grid-cols-3 gap-6 mb-8">
-    <a href="/tickets/new" class="card hover:shadow-lg transition-shadow group cursor-pointer">
+    <a 
+      href="/tickets/new" 
+      class="card hover:shadow-lg transition-shadow group cursor-pointer"
+    >
       <div class="card-content text-center">
-        <div
-          class="w-12 h-12 bg-primary-100 rounded-lg flex items-center justify-center mx-auto mb-4 group-hover:bg-primary-200 transition-colors"
-        >
+        <div class="w-12 h-12 bg-primary-100 rounded-lg flex items-center justify-center mx-auto mb-4 group-hover:bg-primary-200 transition-colors">
           <Icon name="plus" size="w-6 h-6" className="text-primary-600" />
         </div>
         <h3 class="text-lg font-medium text-gray-900 mb-2">Crear Ticket</h3>
-        <p class="text-gray-600 text-sm">Reporta un problema o solicita soporte técnico</p>
+        <p class="text-gray-600 text-sm">
+          Reporta un problema o solicita soporte técnico
+        </p>
       </div>
     </a>
-
-    <a href="/tickets" class="card hover:shadow-lg transition-shadow group cursor-pointer">
+    
+    <a 
+      href="/tickets" 
+      class="card hover:shadow-lg transition-shadow group cursor-pointer"
+    >
       <div class="card-content text-center">
-        <div
-          class="w-12 h-12 bg-blue-100 rounded-lg flex items-center justify-center mx-auto mb-4 group-hover:bg-blue-200 transition-colors"
-        >
+        <div class="w-12 h-12 bg-blue-100 rounded-lg flex items-center justify-center mx-auto mb-4 group-hover:bg-blue-200 transition-colors">
           <Icon name="ticket" size="w-6 h-6" className="text-blue-600" />
         </div>
         <h3 class="text-lg font-medium text-gray-900 mb-2">Mis Tickets</h3>
-        <p class="text-gray-600 text-sm">Consulta el estado de todos tus tickets</p>
+        <p class="text-gray-600 text-sm">
+          Consulta el estado de todos tus tickets
+        </p>
       </div>
     </a>
-
-    <a href="/profile" class="card hover:shadow-lg transition-shadow group cursor-pointer">
+    
+    <a 
+      href="/profile" 
+      class="card hover:shadow-lg transition-shadow group cursor-pointer"
+    >
       <div class="card-content text-center">
-        <div
-          class="w-12 h-12 bg-green-100 rounded-lg flex items-center justify-center mx-auto mb-4 group-hover:bg-green-200 transition-colors"
-        >
+        <div class="w-12 h-12 bg-green-100 rounded-lg flex items-center justify-center mx-auto mb-4 group-hover:bg-green-200 transition-colors">
           <Icon name="user" size="w-6 h-6" className="text-green-600" />
         </div>
         <h3 class="text-lg font-medium text-gray-900 mb-2">Mi Perfil</h3>
-        <p class="text-gray-600 text-sm">Actualiza tu información personal</p>
+        <p class="text-gray-600 text-sm">
+          Actualiza tu información personal
+        </p>
       </div>
     </a>
   </div>
-
+  
   <!-- Recent Tickets -->
   <div class="card">
     <div class="card-header">
       <h2 class="text-xl font-semibold text-gray-900">Tickets Recientes</h2>
       <p class="text-gray-600 mt-1">Últimos tickets que has creado o actualizado</p>
     </div>
-
+    
     <div class="card-content">
       {#if $tickets.isLoading}
         <div class="text-center py-8">
-          <div class="spinner w-8 h-8 mx-auto mb-4" />
+          <div class="spinner w-8 h-8 mx-auto mb-4"></div>
           <p class="text-gray-600">Cargando tickets...</p>
         </div>
       {:else if $tickets.error}
         <div class="text-center py-8">
-          <div
-            class="w-12 h-12 bg-red-100 rounded-lg flex items-center justify-center mx-auto mb-4"
-          >
+          <div class="w-12 h-12 bg-red-100 rounded-lg flex items-center justify-center mx-auto mb-4">
             <svg class="w-6 h-6 text-red-600" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-              <path
-                stroke-linecap="round"
-                stroke-linejoin="round"
-                stroke-width="2"
-                d="M12 8v4m0 4h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z"
-              />
+              <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M12 8v4m0 4h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z" />
             </svg>
           </div>
           <p class="text-gray-600 mb-4">Error al cargar los tickets</p>
-          <button on:click={() => tickets.loadTickets()} class="btn-primary px-4 py-2">
+          <button 
+            on:click={() => tickets.loadTickets()}
+            class="btn-primary px-4 py-2"
+          >
             Reintentar
           </button>
         </div>
       {:else if $tickets.tickets.length === 0}
         <div class="text-center py-8">
-          <div
-            class="w-12 h-12 bg-gray-100 rounded-lg flex items-center justify-center mx-auto mb-4"
-          >
-            <svg
-              class="w-6 h-6 text-gray-400"
-              fill="none"
-              stroke="currentColor"
-              viewBox="0 0 24 24"
-            >
-              <path
-                stroke-linecap="round"
-                stroke-linejoin="round"
-                stroke-width="2"
-                d="M9 5H7a2 2 0 00-2 2v10a2 2 0 002 2h8a2 2 0 002-2V7a2 2 0 00-2-2h-2M9 5a2 2 0 002 2h2a2 2 0 002-2M9 5a2 2 0 012-2h2a2 2 0 012 2"
-              />
+          <div class="w-12 h-12 bg-gray-100 rounded-lg flex items-center justify-center mx-auto mb-4">
+            <svg class="w-6 h-6 text-gray-400" fill="none" stroke="currentColor" viewBox="0 0 24 24">
+              <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M9 5H7a2 2 0 00-2 2v10a2 2 0 002 2h8a2 2 0 002-2V7a2 2 0 00-2-2h-2M9 5a2 2 0 002 2h2a2 2 0 002-2M9 5a2 2 0 012-2h2a2 2 0 012 2" />
             </svg>
           </div>
           <p class="text-gray-600 mb-4">No tienes tickets creados</p>
-          <a href="/tickets/new" class="btn-primary px-4 py-2"> Crear tu primer ticket </a>
+          <a href="/tickets/new" class="btn-primary px-4 py-2">
+            Crear tu primer ticket
+          </a>
         </div>
       {:else}
         <div class="space-y-4">
@@ -150,23 +144,17 @@
                 </div>
                 <div class="ml-4">
                   <span class="badge-{ticket.status.toLowerCase().replace('_', '-')}">
-                    {ticket.status === 'NEW'
-                      ? 'Nuevo'
-                      : ticket.status === 'IN_PROGRESS'
-                      ? 'En Progreso'
-                      : ticket.status === 'WAITING_FOR_CLIENT'
-                      ? 'Esperando Cliente'
-                      : ticket.status === 'RESOLVED'
-                      ? 'Resuelto'
-                      : ticket.status === 'CLOSED'
-                      ? 'Cerrado'
-                      : 'Reabierto'}
+                    {ticket.status === 'NEW' ? 'Nuevo' : 
+                     ticket.status === 'IN_PROGRESS' ? 'En Progreso' :
+                     ticket.status === 'WAITING_FOR_CLIENT' ? 'Esperando Cliente' :
+                     ticket.status === 'RESOLVED' ? 'Resuelto' :
+                     ticket.status === 'CLOSED' ? 'Cerrado' : 'Reabierto'}
                   </span>
                 </div>
               </div>
             </div>
           {/each}
-
+          
           {#if $tickets.tickets.length > 5}
             <div class="text-center pt-4 border-t border-gray-200">
               <a href="/tickets" class="btn-secondary px-4 py-2">
@@ -186,6 +174,5 @@
     -webkit-line-clamp: 2;
     -webkit-box-orient: vertical;
     overflow: hidden;
-    line-clamp: 2; /* Propiedad estándar para compatibilidad */
   }
-</style>
+</style>

frontend-client/src/routes/clients/+page.svelte

@@ -0,0 +1,53 @@
+<script lang="ts">
+  import { onMount } from 'svelte';
+  import { clients } from '$lib/stores/clients';
+  import { toast } from '$lib/stores/toast';
+
+  let clientList = [];
+  let isLoading = true;
+
+  onMount(async () => {
+    try {
+      clientList = await clients.loadClients();
+    } catch (error) {
+      toast.error('Error al cargar los clientes');
+    } finally {
+      isLoading = false;
+    }
+  });
+</script>
+
+<svelte:head>
+  <title>Clientes - ServiceManager</title>
+</svelte:head>
+
+<div class="container mx-auto py-8">
+  <h1 class="text-2xl font-bold mb-4">Listado de Clientes</h1>
+
+  {#if isLoading}
+    <p>Cargando clientes...</p>
+  {:else if clientList.length === 0}
+    <p>No hay clientes registrados.</p>
+  {:else}
+    <table class="table-auto w-full border-collapse border border-gray-300">
+      <thead>
+        <tr>
+          <th class="border border-gray-300 px-4 py-2">Nombre</th>
+          <th class="border border-gray-300 px-4 py-2">Email</th>
+          <th class="border border-gray-300 px-4 py-2">Acciones</th>
+        </tr>
+      </thead>
+      <tbody>
+        {#each clientList as client}
+          <tr>
+            <td class="border border-gray-300 px-4 py-2">{client.name}</td>
+            <td class="border border-gray-300 px-4 py-2">{client.email}</td>
+            <td class="border border-gray-300 px-4 py-2">
+              <a href={`/clients/${client.id}/edit`} class="text-blue-500 hover:underline">Editar</a>
+            </td>
+          </tr>
+        {/each}
+      </tbody>
+    </table>
+  {/if}
+</div>

frontend-client/src/routes/clients/[id]/edit/+page.svelte

@@ -0,0 +1,83 @@
+<script lang="ts">
+  import { onMount } from 'svelte';
+  import { clients } from '$lib/stores/clients';
+  import { toast } from '$lib/stores/toast';
+  import { goto, page } from '$app/navigation';
+
+  let clientId = $page.params.id;
+  let name = '';
+  let email = '';
+  let isSubmitting = false;
+  let errors: Record<string, string> = {};
+
+  onMount(async () => {
+    try {
+      const client = await clients.loadClient(clientId);
+      name = client.name;
+      email = client.email;
+    } catch (error) {
+      toast.error('Error al cargar el cliente');
+      goto('/clients');
+    }
+  });
+
+  function validateForm() {
+    errors = {};
+
+    if (!name.trim()) {
+      errors.name = 'El nombre es requerido';
+    }
+
+    if (!email.trim()) {
+      errors.email = 'El email es requerido';
+    }
+
+    return Object.keys(errors).length === 0;
+  }
+
+  async function handleSubmit() {
+    if (!validateForm()) return;
+
+    isSubmitting = true;
+
+    try {
+      await clients.updateClient(clientId, { name, email });
+      toast.success('Cliente actualizado exitosamente');
+      goto('/clients');
+    } catch (error) {
+      toast.error('Error al actualizar el cliente');
+    } finally {
+      isSubmitting = false;
+    }
+  }
+</script>
+
+<svelte:head>
+  <title>Editar Cliente - ServiceManager</title>
+</svelte:head>
+
+<div class="container mx-auto py-8">
+  <h1 class="text-2xl font-bold mb-4">Editar Cliente</h1>
+
+  <form on:submit|preventDefault={handleSubmit} class="space-y-4">
+    <div>
+      <label for="name" class="block text-sm font-medium text-gray-700">Nombre</label>
+      <input id="name" type="text" bind:value={name} class="mt-1 block w-full border-gray-300 rounded-md shadow-sm" />
+      {#if errors.name}
+        <p class="text-red-500 text-sm">{errors.name}</p>
+      {/if}
+    </div>
+
+    <div>
+      <label for="email" class="block text-sm font-medium text-gray-700">Email</label>
+      <input id="email" type="email" bind:value={email} class="mt-1 block w-full border-gray-300 rounded-md shadow-sm" />
+      {#if errors.email}
+        <p class="text-red-500 text-sm">{errors.email}</p>
+      {/if}
+    </div>
+
+    <button type="submit" class="btn btn-primary" disabled={isSubmitting}>
+      {isSubmitting ? 'Guardando...' : 'Guardar Cambios'}
+    </button>
+  </form>
+</div>

frontend-client/src/routes/clients/new/+page.svelte

@@ -0,0 +1,71 @@
+<script lang="ts">
+  import { onMount } from 'svelte';
+  import { clients } from '$lib/stores/clients';
+  import { toast } from '$lib/stores/toast';
+  import { goto } from '$app/navigation';
+
+  let name = '';
+  let email = '';
+  let isSubmitting = false;
+  let errors: Record<string, string> = {};
+
+  function validateForm() {
+    errors = {};
+
+    if (!name.trim()) {
+      errors.name = 'El nombre es requerido';
+    }
+
+    if (!email.trim()) {
+      errors.email = 'El email es requerido';
+    }
+
+    return Object.keys(errors).length === 0;
+  }
+
+  async function handleSubmit() {
+    if (!validateForm()) return;
+
+    isSubmitting = true;
+
+    try {
+      await clients.createClient({ name, email });
+      toast.success('Cliente creado exitosamente');
+      goto('/clients');
+    } catch (error) {
+      toast.error('Error al crear el cliente');
+    } finally {
+      isSubmitting = false;
+    }
+  }
+</script>
+
+<svelte:head>
+  <title>Crear Cliente - ServiceManager</title>
+</svelte:head>
+
+<div class="container mx-auto py-8">
+  <h1 class="text-2xl font-bold mb-4">Crear Nuevo Cliente</h1>
+
+  <form on:submit|preventDefault={handleSubmit} class="space-y-4">
+    <div>
+      <label for="name" class="block text-sm font-medium text-gray-700">Nombre</label>
+      <input id="name" type="text" bind:value={name} class="mt-1 block w-full border-gray-300 rounded-md shadow-sm" />
+      {#if errors.name}
+        <p class="text-red-500 text-sm">{errors.name}</p>
+      {/if}
+    </div>
+
+    <div>
+      <label for="email" class="block text-sm font-medium text-gray-700">Email</label>
+      <input id="email" type="email" bind:value={email} class="mt-1 block w-full border-gray-300 rounded-md shadow-sm" />
+      {#if errors.email}
+        <p class="text-red-500 text-sm">{errors.email}</p>
+      {/if}
+    </div>
+
+    <button type="submit" class="btn btn-primary" disabled={isSubmitting}>
+      {isSubmitting ? 'Creando...' : 'Crear Cliente'}
+    </button>
+  </form>
+</div>

frontend-client/src/routes/login/+page.svelte

@@ -4,7 +4,7 @@
   import { goto } from '$app/navigation';
   import { onMount } from 'svelte';
   import Icon from '$lib/components/Icon.svelte';
-
+  
   let email = '';
   let password = '';
   let totpCode = '';
@@ -12,23 +12,23 @@
   let showTwoFactor = false;
   let errorMessage = '';
   let showPassword = false;
-
+  
   onMount(() => {
     // Redirect if already authenticated
     if ($auth.isAuthenticated) {
       goto('/');
     }
   });
-
+  
   async function handleLogin() {
     if (!email || !password) {
       errorMessage = 'Por favor completa todos los campos';
       return;
     }
-
+    
     isLoading = true;
     errorMessage = '';
-
+    
     try {
       await auth.login({
         email,
@@ -36,12 +36,12 @@
         tenant_slug: 'aduanasoft', // Default tenant for now
         totp_code: totpCode || undefined
       });
-
+      
       toast.success('¡Bienvenido! Has iniciado sesión correctamente');
       goto('/');
     } catch (error: any) {
       console.error('Login error:', error);
-
+      
       // Check if 2FA is required
       if (error.message.includes('two-factor') || error.message.includes('2FA')) {
         showTwoFactor = true;
@@ -54,7 +54,7 @@
       isLoading = false;
     }
   }
-
+  
   function handleKeyDown(event: KeyboardEvent) {
     if (event.key === 'Enter') {
       handleLogin();
@@ -62,213 +62,183 @@
   }
 </script>
 
+
 <div class="min-h-screen flex font-sans bg-white overflow-hidden">
+  
   <!-- Left Side: Hero Image & Overlay (55% width) -->
   <div class="hidden lg:flex w-[55%] relative bg-gray-900">
     <!-- Background Image -->
-    <div
-      class="absolute inset-0 bg-cover bg-center z-0"
-      style="background-image: url('/images/SOPORTE.webp'); opacity: 1;"
-    />
-
+    <div 
+        class="absolute inset-0 bg-cover bg-center z-0" 
+        style="background-image: url('/images/SOPORTE.webp'); opacity: 1;"
+    ></div>
+    
     <!-- Gradient Overlay -->
-    <div class="absolute inset-0 bg-gradient-to-br from-[#1e3a8a]/75 to-[#172554]/75 z-10" />
-    <div
-      class="absolute inset-0 bg-gradient-to-t from-black/50 via-transparent to-transparent z-10"
-    />
+    <div class="absolute inset-0 bg-gradient-to-br from-[#1e3a8a]/75 to-[#172554]/75 z-10"></div>
+    <div class="absolute inset-0 bg-gradient-to-t from-black/50 via-transparent to-transparent z-10"></div>
 
     <!-- Content -->
     <div class="relative z-20 w-full h-full flex flex-col justify-between p-16 text-white">
-      <!-- Top Logo (Left) -->
-      <div class="flex flex-col">
-        <img
-          src="/images/Logo%20AS%20blanco(1).png"
-          alt="AduanaSoft"
-          class="h-32 w-auto object-contain self-start drop-shadow-lg"
-        />
-      </div>
+        <!-- Top Logo (Left) -->
+        <div class="flex flex-col">
+            <img src="/images/Logo%20AS%20blanco(1).png" alt="AduanaSoft" class="h-32 w-auto object-contain self-start drop-shadow-lg" />
+        </div>
 
-      <!-- Main Hero Text -->
-      <div class="space-y-4 mb-12">
-        <h2 class="text-5xl font-extrabold tracking-tight drop-shadow-xl leading-tight">
-          Control Total <br />
-          de Servicios de TI
-        </h2>
-        <p class="text-lg text-blue-100/90 font-light max-w-lg leading-relaxed drop-shadow-md">
-          Portal de atención a clientes. Genere tickets de soporte técnico para nuestros sistemas y
-          reciba asistencia especializada para garantizar la continuidad de su operación.
-        </p>
-      </div>
+        <!-- Main Hero Text -->
+        <div class="space-y-4 mb-12">
+            <h2 class="text-5xl font-extrabold tracking-tight drop-shadow-xl leading-tight">
+                Control Total <br/>
+                de Servicios de TI
+            </h2>
+            <p class="text-lg text-blue-100/90 font-light max-w-lg leading-relaxed drop-shadow-md">
+                Portal de atención a clientes. Genere tickets de soporte técnico para nuestros sistemas y reciba asistencia especializada para garantizar la continuidad de su operación.
+            </p>
+        </div>
 
-      <!-- Bottom Footer -->
-      <div class="text-xs font-bold tracking-[0.2em] text-blue-200/60 uppercase">
-        ServiceManager Enterprise Platform
-      </div>
+        <!-- Bottom Footer -->
+        <div class="text-xs font-bold tracking-[0.2em] text-blue-200/60 uppercase">
+            ServiceManager Enterprise Platform
+        </div>
     </div>
   </div>
 
   <!-- Right Side: Login Form (45% width) -->
-  <div
-    class="w-full lg:w-[45%] flex flex-col justify-center items-center p-8 lg:p-16 bg-white relative"
-  >
+  <div class="w-full lg:w-[45%] flex flex-col justify-center items-center p-8 lg:p-16 bg-white relative">
+    
     <div class="w-full max-w-md space-y-8">
-      <!-- Logo & Header -->
-      <div class="text-center space-y-2">
-        <h2 class="text-3xl font-bold text-gray-900">Bienvenido</h2>
-        <p class="text-gray-500 text-sm">Ingrese a su cuenta corporativa</p>
-      </div>
-
-      <!-- Form -->
-      <form on:submit|preventDefault={handleLogin} class="space-y-6 mt-8">
-        {#if errorMessage}
-          <div
-            class="p-3 rounded-md bg-red-50 border border-red-100 flex items-center gap-3 animate-fade-in text-sm text-red-600"
-          >
-            <Icon name="alert-circle" class="w-4 h-4 flex-shrink-0" />
-            {errorMessage}
-          </div>
-        {/if}
-
-        {#if !showTwoFactor}
-          <div class="space-y-5">
-            <!-- Email Input -->
-            <div class="space-y-1.5">
-              <label for="email" class="block text-sm font-semibold text-gray-700"
-                >Correo Electrónico</label
-              >
-              <div class="relative group">
-                <div class="absolute inset-y-0 left-0 pl-3 flex items-center pointer-events-none">
-                  <Icon
-                    name="mail"
-                    class="w-5 h-5 text-gray-400 group-focus-within:text-blue-600 transition-colors"
-                  />
-                </div>
-                <input
-                  id="email"
-                  type="email"
-                  bind:value={email}
-                  on:keydown={handleKeyDown}
-                  class="block w-full pl-10 pr-3 py-3 bg-[#fff9c4]/0 hover:bg-gray-50 focus:bg-white border text-gray-900 border-gray-300 rounded-lg focus:ring-2 focus:ring-blue-600 focus:border-transparent transition-all duration-200 sm:text-sm"
-                  placeholder="admin@aduanasoft.com"
-                  required
-                  disabled={isLoading}
-                />
-              </div>
-            </div>
-
-            <!-- Password Input -->
-            <div class="space-y-1.5">
-              <label for="password" class="block text-sm font-semibold text-gray-700"
-                >Contraseña</label
-              >
-              <div class="relative group">
-                <div class="absolute inset-y-0 left-0 pl-3 flex items-center pointer-events-none">
-                  <Icon
-                    name="lock"
-                    class="w-5 h-5 text-gray-400 group-focus-within:text-blue-600 transition-colors"
-                  />
-                </div>
-                {#if showPassword}
-                  <input
-                    id="password"
-                    type="text"
-                    bind:value={password}
-                    on:keydown={handleKeyDown}
-                    class="block w-full pl-10 pr-10 py-3 bg-[#fff9c4]/0 hover:bg-gray-50 focus:bg-white border text-gray-900 border-gray-300 rounded-lg focus:ring-2 focus:ring-blue-600 focus:border-transparent transition-all duration-200 sm:text-sm"
-                    placeholder="••••••••"
-                    required
-                    disabled={isLoading}
-                  />
-                {:else}
-                  <input
-                    id="password"
-                    type="password"
-                    bind:value={password}
-                    on:keydown={handleKeyDown}
-                    class="block w-full pl-10 pr-10 py-3 bg-[#fff9c4]/0 hover:bg-gray-50 focus:bg-white border text-gray-900 border-gray-300 rounded-lg focus:ring-2 focus:ring-blue-600 focus:border-transparent transition-all duration-200 sm:text-sm"
-                    placeholder="••••••••"
-                    required
-                    disabled={isLoading}
-                  />
-                {/if}
-                <button
-                  type="button"
-                  class="absolute inset-y-0 right-0 pr-3 flex items-center cursor-pointer text-gray-400 hover:text-gray-600 focus:outline-none"
-                  on:click={() => (showPassword = !showPassword)}
-                >
-                  <Icon name={showPassword ? 'eye-off' : 'eye'} class="w-5 h-5" />
-                </button>
-              </div>
-            </div>
-
-            <div class="flex items-center justify-between">
-              <div class="flex items-center">
-                <input
-                  id="remember-me"
-                  name="remember-me"
-                  type="checkbox"
-                  class="h-4 w-4 text-blue-600 focus:ring-blue-500 border-gray-300 rounded cursor-pointer"
-                />
-                <label
-                  for="remember-me"
-                  class="ml-2 block text-sm text-gray-500 cursor-pointer select-none"
-                  >Recordar en este equipo</label
-                >
-              </div>
-              <a
-                href="/forgot-password"
-                class="text-sm font-medium text-blue-600 hover:text-blue-500"
-              >
-                Olvide mi clave
-              </a>
-            </div>
-          </div>
-        {:else}
-          <!-- 2FA Input -->
-          <div class="space-y-4 animate-slide-up">
-            <label for="code" class="block text-sm font-medium text-gray-700 text-center"
-              >Código de Verificación (2FA)</label
-            >
-            <p class="text-xs text-center text-gray-500 mb-4">Ingrese el código de 6 dígitos</p>
-
-            <div class="relative">
-              <div class="absolute inset-y-0 left-0 pl-3 flex items-center pointer-events-none">
-                <Icon name="shield-check" class="w-5 h-5 text-blue-500" />
-              </div>
-              <input
-                id="code"
-                type="text"
-                bind:value={totpCode}
-                on:keydown={handleKeyDown}
-                class="block w-full pl-10 py-3 text-center tracking-[0.5em] font-mono text-lg border-gray-300 rounded-lg focus:ring-2 focus:ring-blue-600 focus:border-transparent"
-                placeholder="000000"
-                maxlength="6"
-                required
-                disabled={isLoading}
-              />
-            </div>
-          </div>
-        {/if}
-
-        <div class="pt-2">
-          <button
-            type="submit"
-            class="w-full flex justify-center py-3.5 px-4 border border-transparent rounded-lg shadow-sm text-sm font-bold text-white bg-blue-700 hover:bg-blue-800 focus:outline-none focus:ring-2 focus:ring-offset-2 focus:ring-blue-500 disabled:opacity-50 disabled:cursor-not-allowed transition-all duration-200"
-            disabled={isLoading}
-          >
-            {#if isLoading}
-              <Icon name="loader-2" class="w-5 h-5 animate-spin mr-2" />
-              Procesando...
-            {:else}
-              {showTwoFactor ? 'Verificar Acceso' : 'Acceder al Portal'}
-            {/if}
-          </button>
+        <!-- Logo & Header -->
+        <div class="text-center space-y-2">
+            <h2 class="text-3xl font-bold text-gray-900">Bienvenido</h2>
+            <p class="text-gray-500 text-sm">Ingrese a su cuenta corporativa</p>
         </div>
 
-        <div class="mt-8 text-center text-xs text-gray-400">
-          © 2026 Aduanasoft. Acceso exclusivo autorizado.
-        </div>
-      </form>
+        <!-- Form -->
+        <form on:submit|preventDefault={handleLogin} class="space-y-6 mt-8">
+           {#if errorMessage}
+             <div class="p-3 rounded-md bg-red-50 border border-red-100 flex items-center gap-3 animate-fade-in text-sm text-red-600">
+               <Icon name="alert-circle" class="w-4 h-4 flex-shrink-0" />
+               {errorMessage}
+             </div>
+           {/if}
+
+           {#if !showTwoFactor}
+             <div class="space-y-5">
+               <!-- Email Input -->
+               <div class="space-y-1.5">
+                 <label for="email" class="block text-sm font-semibold text-gray-700">Correo Electrónico</label>
+                 <div class="relative group">
+                   <div class="absolute inset-y-0 left-0 pl-3 flex items-center pointer-events-none">
+                     <Icon name="mail" class="w-5 h-5 text-gray-400 group-focus-within:text-blue-600 transition-colors" />
+                   </div>
+                   <input
+                     id="email"
+                     type="email"
+                     bind:value={email}
+                     on:keydown={handleKeyDown}
+                     class="block w-full pl-10 pr-3 py-3 bg-[#fff9c4]/0 hover:bg-gray-50 focus:bg-white border text-gray-900 border-gray-300 rounded-lg focus:ring-2 focus:ring-blue-600 focus:border-transparent transition-all duration-200 sm:text-sm"
+                     placeholder="admin@aduanasoft.com"
+                     required
+                     disabled={isLoading}
+                   />
+                 </div>
+               </div>
+
+               <!-- Password Input -->
+               <div class="space-y-1.5">
+                 <label for="password" class="block text-sm font-semibold text-gray-700">Contraseña</label>
+                 <div class="relative group">
+                   <div class="absolute inset-y-0 left-0 pl-3 flex items-center pointer-events-none">
+                     <Icon name="lock" class="w-5 h-5 text-gray-400 group-focus-within:text-blue-600 transition-colors" />
+                   </div>
+                   {#if showPassword}
+                     <input
+                       id="password"
+                       type="text"
+                       bind:value={password}
+                       on:keydown={handleKeyDown}
+                       class="block w-full pl-10 pr-10 py-3 bg-[#fff9c4]/0 hover:bg-gray-50 focus:bg-white border text-gray-900 border-gray-300 rounded-lg focus:ring-2 focus:ring-blue-600 focus:border-transparent transition-all duration-200 sm:text-sm"
+                       placeholder="••••••••"
+                       required
+                       disabled={isLoading}
+                     />
+                   {:else}
+                     <input
+                       id="password"
+                       type="password"
+                       bind:value={password}
+                       on:keydown={handleKeyDown}
+                       class="block w-full pl-10 pr-10 py-3 bg-[#fff9c4]/0 hover:bg-gray-50 focus:bg-white border text-gray-900 border-gray-300 rounded-lg focus:ring-2 focus:ring-blue-600 focus:border-transparent transition-all duration-200 sm:text-sm"
+                       placeholder="••••••••"
+                       required
+                       disabled={isLoading}
+                     />
+                   {/if}
+                   <button 
+                     type="button"
+                     class="absolute inset-y-0 right-0 pr-3 flex items-center cursor-pointer text-gray-400 hover:text-gray-600 focus:outline-none"
+                     on:click={() => showPassword = !showPassword}
+                   >
+                     <Icon name={showPassword ? 'eye-off' : 'eye'} class="w-5 h-5" />
+                   </button>
+                 </div>
+               </div>
+               
+               <div class="flex items-center justify-between">
+                 <div class="flex items-center">
+                    <input id="remember-me" name="remember-me" type="checkbox" class="h-4 w-4 text-blue-600 focus:ring-blue-500 border-gray-300 rounded cursor-pointer">
+                    <label for="remember-me" class="ml-2 block text-sm text-gray-500 cursor-pointer select-none">Recordar en este equipo</label>
+                 </div>
+                 <a href="/forgot-password" class="text-sm font-medium text-blue-600 hover:text-blue-500">
+                    Olvide mi clave
+                 </a>
+               </div>
+             </div>
+           
+           {:else}
+             <!-- 2FA Input -->
+             <div class="space-y-4 animate-slide-up">
+               <label for="code" class="block text-sm font-medium text-gray-700 text-center">Código de Verificación (2FA)</label>
+               <p class="text-xs text-center text-gray-500 mb-4">Ingrese el código de 6 dígitos</p>
+               
+               <div class="relative">
+                 <div class="absolute inset-y-0 left-0 pl-3 flex items-center pointer-events-none">
+                   <Icon name="shield-check" class="w-5 h-5 text-blue-500" />
+                 </div>
+                 <input
+                   id="code"
+                   type="text"
+                   bind:value={totpCode}
+                   on:keydown={handleKeyDown}
+                   class="block w-full pl-10 py-3 text-center tracking-[0.5em] font-mono text-lg border-gray-300 rounded-lg focus:ring-2 focus:ring-blue-600 focus:border-transparent"
+                   placeholder="000000"
+                   maxlength="6"
+                   required
+                   disabled={isLoading}
+                   autofocus
+                 />
+               </div>
+             </div>
+           {/if}
+
+           <div class="pt-2">
+             <button
+               type="submit"
+               class="w-full flex justify-center py-3.5 px-4 border border-transparent rounded-lg shadow-sm text-sm font-bold text-white bg-blue-700 hover:bg-blue-800 focus:outline-none focus:ring-2 focus:ring-offset-2 focus:ring-blue-500 disabled:opacity-50 disabled:cursor-not-allowed transition-all duration-200"
+               disabled={isLoading}
+             >
+               {#if isLoading}
+                 <Icon name="loader-2" class="w-5 h-5 animate-spin mr-2" />
+                 Procesando...
+               {:else}
+                 {showTwoFactor ? 'Verificar Acceso' : 'Acceder al Portal'}
+               {/if}
+             </button>
+           </div>
+           
+           <div class="mt-8 text-center text-xs text-gray-400">
+             © 2026 Aduanasoft. Acceso exclusivo autorizado.
+           </div>
+        </form>
     </div>
   </div>
-</div>
+</div>

frontend-client/src/routes/tickets/[id]/+page.svelte

@@ -5,7 +5,7 @@
   import { tickets } from '$lib/stores/tickets.js';
   import { toast } from '$lib/stores/toast.js';
   import { goto } from '$app/navigation';
-
+  
   let ticketId: string;
   let newComment = '';
   let isSubmittingComment = false;
@@ -14,43 +14,20 @@
   let closeResolution = '';
   let fileInput: HTMLInputElement;
   let isUploading = false;
-  let pollingInterval: any = null;
-  let showAttachments = true; // Variable para controlar la visibilidad de attachments
-
-  async function loadComments() {
-    try {
-      await tickets.reloadComments(ticketId);
-    } catch (error) {
-      // No mostrar error en polling silencioso
-      console.error('Error recargando comentarios:', error);
-    }
-  }
-
+  
   onMount(() => {
     // Redirect if not authenticated
     if (!$auth.isAuthenticated) {
       goto('/login');
       return;
     }
-
+    
     ticketId = $page.params.id;
     if (ticketId) {
       tickets.loadTicket(ticketId);
-
-      // Polling cada 3 segundos
-      pollingInterval = setInterval(() => {
-        loadComments();
-      }, 3000);
     }
-
-    // Cleanup cuando se desmonte el componente
-    return () => {
-      if (pollingInterval) {
-        clearInterval(pollingInterval);
-      }
-    };
   });
-
+  
   // Format date
   function formatDate(dateString: string): string {
     return new Date(dateString).toLocaleString('es-ES', {
@@ -61,7 +38,7 @@
       minute: '2-digit'
     });
   }
-
+  
   // Status mapping
   const statusConfig = {
     NEW: { label: 'Nuevo', class: 'badge-new' },
@@ -71,7 +48,7 @@
     CLOSED: { label: 'Cerrado', class: 'badge-closed' },
     REOPENED: { label: 'Reabierto', class: 'badge-reopened' }
   };
-
+  
   // Priority mapping
   const priorityConfig = {
     LOW: { label: 'Baja', class: 'badge-priority-low' },
@@ -79,10 +56,10 @@
     HIGH: { label: 'Alta', class: 'badge-priority-high' },
     URGENT: { label: 'Urgente', class: 'badge-priority-urgent' }
   };
-
+  
   async function handleAddComment() {
     if (!newComment.trim()) return;
-
+    
     isSubmittingComment = true;
     try {
       await tickets.addComment(ticketId, newComment.trim());
@@ -94,39 +71,34 @@
       isSubmittingComment = false;
     }
   }
-
+  
   async function handleFileUpload(event: Event) {
     const target = event.target as HTMLInputElement;
     const file = target.files?.[0];
     if (!file) return;
-
+    
     // Validate file size (max 10MB)
     if (file.size > 10 * 1024 * 1024) {
       toast.error('El archivo es demasiado grande. Máximo 10MB');
       target.value = '';
       return;
     }
-
+    
     // Validate file type
     const allowedTypes = [
-      'image/jpeg',
-      'image/png',
-      'image/gif',
-      'image/webp',
-      'application/pdf',
-      'text/plain',
-      'application/msword',
+      'image/jpeg', 'image/png', 'image/gif', 'image/webp',
+      'application/pdf', 'text/plain', 'application/msword',
       'application/vnd.openxmlformats-officedocument.wordprocessingml.document',
       'application/vnd.ms-excel',
       'application/vnd.openxmlformats-officedocument.spreadsheetml.sheet'
     ];
-
+    
     if (!allowedTypes.includes(file.type)) {
       toast.error('Tipo de archivo no permitido');
       target.value = '';
       return;
     }
-
+    
     isUploading = true;
     try {
       await tickets.uploadAttachment(ticketId, file);
@@ -138,21 +110,11 @@
       isUploading = false;
     }
   }
-
-  async function handleDownloadAttachment(attachment: any) {
-    try {
-      await tickets.downloadAttachment(ticketId, attachment.id, attachment.original_filename);
-      toast.success('Descarga iniciada');
-    } catch (error: any) {
-      console.error('Download error:', error);
-      toast.error(error.message || 'Error al descargar el archivo');
-    }
-  }
-
+  
   function handleCloseTicket() {
     showCloseDialog = true;
   }
-
+  
   async function confirmCloseTicket() {
     isClosingTicket = true;
     try {
@@ -166,15 +128,14 @@
       isClosingTicket = false;
     }
   }
-
+  
   function cancelCloseTicket() {
     showCloseDialog = false;
     closeResolution = '';
   }
-
+  
   // Check if user can close ticket
-  $: canClose =
-    $tickets.currentTicket &&
+  $: canClose = $tickets.currentTicket && 
     ['RESOLVED', 'WAITING_FOR_CLIENT'].includes($tickets.currentTicket.status);
 </script>
 
@@ -187,24 +148,22 @@
 <div class="max-w-6xl mx-auto px-4 sm:px-6 lg:px-8 py-8">
   {#if $tickets.isLoading}
     <div class="text-center py-12">
-      <div class="spinner w-8 h-8 mx-auto mb-4" />
+      <div class="spinner w-8 h-8 mx-auto mb-4"></div>
       <p class="text-gray-600">Cargando ticket...</p>
     </div>
   {:else if $tickets.error}
     <div class="text-center py-12">
       <div class="w-12 h-12 bg-red-100 rounded-lg flex items-center justify-center mx-auto mb-4">
         <svg class="w-6 h-6 text-red-600" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-          <path
-            stroke-linecap="round"
-            stroke-linejoin="round"
-            stroke-width="2"
-            d="M12 8v4m0 4h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z"
-          />
+          <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M12 8v4m0 4h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z" />
         </svg>
       </div>
       <h3 class="text-lg font-medium text-gray-900 mb-2">Error al cargar ticket</h3>
       <p class="text-gray-600 mb-4">{$tickets.error}</p>
-      <button on:click={() => tickets.loadTicket(ticketId)} class="btn-primary px-4 py-2">
+      <button 
+        on:click={() => tickets.loadTicket(ticketId)}
+        class="btn-primary px-4 py-2"
+      >
         Reintentar
       </button>
     </div>
@@ -217,7 +176,7 @@
       </svg>
       <span>#{$tickets.currentTicket.id.substring(0, 8)}</span>
     </div>
-
+    
     <div class="grid grid-cols-1 lg:grid-cols-3 gap-8">
       <!-- Main Content -->
       <div class="lg:col-span-2 space-y-6">
@@ -241,7 +200,7 @@
                   </span>
                 </div>
               </div>
-
+              
               {#if canClose}
                 <button
                   on:click={handleCloseTicket}
@@ -253,14 +212,14 @@
               {/if}
             </div>
           </div>
-
+          
           <div class="card-content">
             <div class="prose max-w-none">
               <p class="whitespace-pre-wrap text-gray-700">
                 {$tickets.currentTicket.description}
               </p>
             </div>
-
+            
             {#if $tickets.currentTicket.resolution}
               <div class="mt-6 p-4 bg-green-50 border border-green-200 rounded-lg">
                 <h4 class="font-medium text-green-900 mb-2">Resolución:</h4>
@@ -271,87 +230,50 @@
             {/if}
           </div>
         </div>
-
+        
         <!-- Attachments -->
         {#if $tickets.attachments.length > 0}
           <div class="card">
             <div class="card-header">
-              <div class="flex items-center justify-between">
-                <h3 class="text-lg font-semibold text-gray-900 flex items-center space-x-2">
-                  <span>Archivos Adjuntos</span>
-                  <span
-                    class="inline-flex items-center px-2.5 py-0.5 rounded-full text-xs font-medium bg-blue-100 text-blue-800"
-                  >
-                    {$tickets.attachments.length} archivo{$tickets.attachments.length !== 1
-                      ? 's'
-                      : ''}
-                  </span>
-                </h3>
-                <button
-                  class="text-sm text-gray-500 hover:text-gray-700"
-                  title="Ver/Ocultar archivos adjuntos"
-                  on:click={() => (showAttachments = !showAttachments)}
-                >
-                  {showAttachments ? 'Ocultar' : 'Ver'} archivos
-                </button>
+              <h3 class="text-lg font-semibold text-gray-900">Archivos Adjuntos</h3>
+            </div>
+            <div class="card-content">
+              <div class="space-y-3">
+                {#each $tickets.attachments as attachment}
+                  <div class="flex items-center justify-between p-3 bg-gray-50 rounded-lg">
+                    <div class="flex items-center space-x-3">
+                      <div class="w-8 h-8 bg-gray-200 rounded flex items-center justify-center">
+                        <svg class="w-4 h-4 text-gray-600" fill="none" stroke="currentColor" viewBox="0 0 24 24">
+                          <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M15.172 7l-6.586 6.586a2 2 0 102.828 2.828l6.414-6.586a4 4 0 00-5.656-5.656l-6.415 6.585a6 6 0 108.486 8.486L20.5 13" />
+                        </svg>
+                      </div>
+                      <div>
+                        <p class="text-sm font-medium text-gray-900">
+                          {attachment.original_filename}
+                        </p>
+                        <p class="text-xs text-gray-500">
+                          {Math.round(attachment.size_bytes / 1024)} KB • 
+                          Subido por {attachment.uploaded_by_name} • 
+                          {formatDate(attachment.uploaded_at)}
+                        </p>
+                      </div>
+                    </div>
+                    <a
+                      href="/api/v1/tickets/{ticketId}/attachments/{attachment.id}/download"
+                      class="btn-ghost p-2"
+                      target="_blank"
+                    >
+                      <svg class="w-4 h-4" fill="none" stroke="currentColor" viewBox="0 0 24 24">
+                        <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M12 10v6m0 0l-3-3m3 3l3-3m2 8H7a2 2 0 01-2-2V5a2 2 0 012-2h5.586a1 1 0 01.707.293l5.414 5.414a1 1 0 01.293.707V19a2 2 0 01-2 2z" />
+                      </svg>
+                    </a>
+                  </div>
+                {/each}
               </div>
             </div>
-            {#if showAttachments}
-              <div class="card-content">
-                <div class="space-y-3">
-                  {#each $tickets.attachments as attachment}
-                    <div
-                      class="flex items-center justify-between p-3 bg-gray-50 rounded-lg hover:bg-gray-100 transition-colors"
-                    >
-                      <div class="flex items-center space-x-3">
-                        <div class="w-8 h-8 bg-gray-200 rounded flex items-center justify-center">
-                          <svg
-                            class="w-4 h-4 text-gray-600"
-                            fill="none"
-                            stroke="currentColor"
-                            viewBox="0 0 24 24"
-                          >
-                            <path
-                              stroke-linecap="round"
-                              stroke-linejoin="round"
-                              stroke-width="2"
-                              d="M15.172 7l-6.586 6.586a2 2 0 102.828 2.828l6.414-6.586a4 4 0 00-5.656-5.656l-6.415 6.585a6 6 0 108.486 8.486L20.5 13"
-                            />
-                          </svg>
-                        </div>
-                        <div>
-                          <p class="text-sm font-medium text-gray-900">
-                            {attachment.original_filename}
-                          </p>
-                          <p class="text-xs text-gray-500">
-                            {Math.round(attachment.size_bytes / 1024)} KB • Subido por {attachment.uploaded_by_name}
-                            •
-                            {formatDate(attachment.uploaded_at)}
-                          </p>
-                        </div>
-                      </div>
-                      <button
-                        on:click={() => handleDownloadAttachment(attachment)}
-                        class="btn-ghost p-2 hover:bg-blue-100 rounded-md transition-colors"
-                        title="Descargar archivo"
-                      >
-                        <svg class="w-4 h-4" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-                          <path
-                            stroke-linecap="round"
-                            stroke-linejoin="round"
-                            stroke-width="2"
-                            d="M12 10v6m0 0l-3-3m3 3l3-3m2 8H7a2 2 0 01-2-2V5a2 2 0 012-2h5.586a1 1 0 01.707.293l5.414 5.414a1 1 0 01.293.707V19a2 2 0 01-2 2z"
-                          />
-                        </svg>
-                      </button>
-                    </div>
-                  {/each}
-                </div>
-              </div>
-            {/if}
           </div>
         {/if}
-
+        
         <!-- Comments -->
         <div class="card">
           <div class="card-header">
@@ -365,24 +287,16 @@
             {:else}
               <div class="space-y-4">
                 {#each $tickets.comments as comment}
-                  {console.log('Comment:', comment)}
                   <div class="flex space-x-3">
-                    <div
-                      class="w-8 h-8 bg-primary-100 rounded-full flex items-center justify-center flex-shrink-0"
-                    >
+                    <div class="w-8 h-8 bg-primary-100 rounded-full flex items-center justify-center flex-shrink-0">
                       <span class="text-primary-600 text-xs font-medium">
-                        {comment.author_name
-                          ? comment.author_name
-                              .split(' ')
-                              .map(n => n[0])
-                              .join('')
-                          : '??'}
+                        {comment.user_name.split(' ').map(n => n[0]).join('')}
                       </span>
                     </div>
                     <div class="flex-1 min-w-0">
                       <div class="flex items-center space-x-2 mb-1">
                         <span class="text-sm font-medium text-gray-900">
-                          {comment.author_name}
+                          {comment.user_name}
                         </span>
                         <span class="text-xs text-gray-500">
                           {formatDate(comment.created_at)}
@@ -401,7 +315,7 @@
                 {/each}
               </div>
             {/if}
-
+            
             <!-- Add Comment Form -->
             <div class="mt-6 pt-6 border-t border-gray-200">
               <div class="space-y-4">
@@ -411,8 +325,8 @@
                   placeholder="Escribe tu comentario o respuesta..."
                   bind:value={newComment}
                   disabled={isSubmittingComment}
-                />
-
+                ></textarea>
+                
                 <div class="flex justify-between items-center">
                   <div class="flex items-center space-x-4">
                     <input
@@ -430,21 +344,16 @@
                       disabled={isUploading}
                     >
                       {#if isUploading}
-                        <div class="spinner w-4 h-4" />
+                        <div class="spinner w-4 h-4"></div>
                       {:else}
                         <svg class="w-4 h-4" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-                          <path
-                            stroke-linecap="round"
-                            stroke-linejoin="round"
-                            stroke-width="2"
-                            d="M15.172 7l-6.586 6.586a2 2 0 102.828 2.828l6.414-6.586a4 4 0 00-5.656-5.656l-6.415 6.585a6 6 0 108.486 8.486L20.5 13"
-                          />
+                          <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M15.172 7l-6.586 6.586a2 2 0 102.828 2.828l6.414-6.586a4 4 0 00-5.656-5.656l-6.415 6.585a6 6 0 108.486 8.486L20.5 13" />
                         </svg>
                       {/if}
                       <span class="text-sm">Adjuntar archivo</span>
                     </button>
                   </div>
-
+                  
                   <button
                     on:click={handleAddComment}
                     class="btn-primary px-4 py-2"
@@ -452,7 +361,7 @@
                   >
                     {#if isSubmittingComment}
                       <div class="flex items-center space-x-2">
-                        <div class="spinner w-4 h-4" />
+                        <div class="spinner w-4 h-4"></div>
                         <span>Enviando...</span>
                       </div>
                     {:else}
@@ -465,7 +374,7 @@
           </div>
         </div>
       </div>
-
+      
       <!-- Sidebar -->
       <div class="space-y-6">
         <!-- Ticket Info -->
@@ -476,44 +385,35 @@
           <div class="card-content space-y-4">
             <div>
               <dt class="text-sm font-medium text-gray-500">ID del Ticket</dt>
-              <dd class="text-sm text-gray-900 font-mono">
-                #{$tickets.currentTicket.id.substring(0, 8)}
-              </dd>
+              <dd class="text-sm text-gray-900 font-mono">#{$tickets.currentTicket.id.substring(0, 8)}</dd>
             </div>
-
+            
             <div>
               <dt class="text-sm font-medium text-gray-500">Categoría</dt>
-              <dd class="text-sm text-gray-900">
-                {$tickets.currentTicket.category_name || 'Sin categoría'}
-              </dd>
+              <dd class="text-sm text-gray-900">{$tickets.currentTicket.category_name || 'Sin categoría'}</dd>
             </div>
-
+            
             {#if $tickets.currentTicket.assigned_to_name}
               <div>
                 <dt class="text-sm font-medium text-gray-500">Asignado a</dt>
                 <dd class="text-sm text-gray-900">{$tickets.currentTicket.assigned_to_name}</dd>
               </div>
             {/if}
-
+            
             <div>
               <dt class="text-sm font-medium text-gray-500">Creado</dt>
               <dd class="text-sm text-gray-900">{formatDate($tickets.currentTicket.created_at)}</dd>
             </div>
-
+            
             <div>
               <dt class="text-sm font-medium text-gray-500">Última actualización</dt>
               <dd class="text-sm text-gray-900">{formatDate($tickets.currentTicket.updated_at)}</dd>
             </div>
-
+            
             {#if $tickets.currentTicket.due_date}
               <div>
                 <dt class="text-sm font-medium text-gray-500">Fecha límite</dt>
-                <dd
-                  class="text-sm text-gray-900 {new Date($tickets.currentTicket.due_date) <
-                  new Date()
-                    ? 'text-red-600'
-                    : ''}"
-                >
+                <dd class="text-sm text-gray-900 {new Date($tickets.currentTicket.due_date) < new Date() ? 'text-red-600' : ''}">
                   {formatDate($tickets.currentTicket.due_date)}
                   {#if new Date($tickets.currentTicket.due_date) < new Date()}
                     <span class="block text-xs text-red-500">¡Vencido!</span>
@@ -531,50 +431,29 @@
 <!-- Close Ticket Dialog -->
 {#if showCloseDialog}
   <div class="fixed inset-0 z-50 overflow-y-auto">
-    <div
-      class="flex items-center justify-center min-h-screen pt-4 px-4 pb-20 text-center sm:block sm:p-0"
-    >
-      <div
-        class="fixed inset-0 transition-opacity"
-        role="dialog"
-        tabindex="0"
-        on:click={cancelCloseTicket}
-        on:keydown={e => e.key === 'Escape' && cancelCloseTicket()}
-      >
-        <div class="absolute inset-0 bg-gray-500 opacity-75" />
+    <div class="flex items-center justify-center min-h-screen pt-4 px-4 pb-20 text-center sm:block sm:p-0">
+      <div class="fixed inset-0 transition-opacity" on:click={cancelCloseTicket}>
+        <div class="absolute inset-0 bg-gray-500 opacity-75"></div>
       </div>
-
-      <div
-        class="inline-block align-bottom bg-white rounded-lg text-left overflow-hidden shadow-xl transform transition-all sm:my-8 sm:align-middle sm:max-w-lg sm:w-full"
-      >
+      
+      <div class="inline-block align-bottom bg-white rounded-lg text-left overflow-hidden shadow-xl transform transition-all sm:my-8 sm:align-middle sm:max-w-lg sm:w-full">
         <div class="bg-white px-4 pt-5 pb-4 sm:p-6 sm:pb-4">
           <div class="sm:flex sm:items-start">
-            <div
-              class="mx-auto flex-shrink-0 flex items-center justify-center h-12 w-12 rounded-full bg-green-100 sm:mx-0 sm:h-10 sm:w-10"
-            >
-              <svg
-                class="h-6 w-6 text-green-600"
-                fill="none"
-                stroke="currentColor"
-                viewBox="0 0 24 24"
-              >
-                <path
-                  stroke-linecap="round"
-                  stroke-linejoin="round"
-                  stroke-width="2"
-                  d="M5 13l4 4L19 7"
-                />
+            <div class="mx-auto flex-shrink-0 flex items-center justify-center h-12 w-12 rounded-full bg-green-100 sm:mx-0 sm:h-10 sm:w-10">
+              <svg class="h-6 w-6 text-green-600" fill="none" stroke="currentColor" viewBox="0 0 24 24">
+                <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M5 13l4 4L19 7" />
               </svg>
             </div>
             <div class="mt-3 text-center sm:mt-0 sm:ml-4 sm:text-left">
-              <h3 class="text-lg leading-6 font-medium text-gray-900">Cerrar Ticket</h3>
+              <h3 class="text-lg leading-6 font-medium text-gray-900">
+                Cerrar Ticket
+              </h3>
               <div class="mt-2">
                 <p class="text-sm text-gray-500">
-                  ¿Estás seguro de que quieres cerrar este ticket? Esta acción indica que el
-                  problema ha sido resuelto satisfactoriamente.
+                  ¿Estás seguro de que quieres cerrar este ticket? Esta acción indica que el problema ha sido resuelto satisfactoriamente.
                 </p>
               </div>
-
+              
               <div class="mt-4">
                 <label for="close-resolution" class="form-label">
                   Comentario de cierre (opcional)
@@ -586,7 +465,7 @@
                   placeholder="Describe cómo se resolvió el problema o agrega comentarios finales..."
                   bind:value={closeResolution}
                   disabled={isClosingTicket}
-                />
+                ></textarea>
               </div>
             </div>
           </div>
@@ -600,7 +479,7 @@
           >
             {#if isClosingTicket}
               <div class="flex items-center space-x-2">
-                <div class="spinner w-4 h-4" />
+                <div class="spinner w-4 h-4"></div>
                 <span>Cerrando...</span>
               </div>
             {:else}
@@ -619,4 +498,4 @@
       </div>
     </div>
   </div>
-{/if}
+{/if}

frontend-client/tsconfig.json

@@ -1,34 +0,0 @@
-{
-    "extends": "./.svelte-kit/tsconfig.json",
-    "compilerOptions": {
-        "allowJs": true,
-        "checkJs": true,
-        "esModuleInterop": true,
-        "forceConsistentCasingInFileNames": true,
-        "resolveJsonModule": true,
-        "skipLibCheck": true,
-        "sourceMap": true,
-        "strict": true,
-        "moduleResolution": "bundler",
-        "target": "ES2020",
-        "module": "ESNext",
-        "lib": [
-            "ES2020",
-            "DOM",
-            "DOM.Iterable"
-        ],
-        "allowSyntheticDefaultImports": true,
-        "isolatedModules": true,
-        "verbatimModuleSyntax": true
-    },
-    "include": [
-        "src/**/*",
-        "app.d.ts"
-    ],
-    "exclude": [
-        "node_modules/**",
-        ".svelte-kit/**",
-        "build/**",
-        "dist/**"
-    ]
-}

frontend-client/vite.config.js.timestamp-1770307822256-015e5405d86b4.mjs

@@ -1,28 +0,0 @@
-// vite.config.js
-import { sveltekit } from "file:///app/node_modules/@sveltejs/kit/src/exports/vite/index.js";
-import { defineConfig } from "file:///app/node_modules/vite/dist/node/index.js";
-var vite_config_default = defineConfig({
-  plugins: [sveltekit()],
-  server: {
-    port: 3e3,
-    host: "0.0.0.0",
-    proxy: {
-      "/api": {
-        target: "http://servicemanager-backend:8000",
-        changeOrigin: true,
-        rewrite: (path) => path.replace(/^\/api/, "")
-      }
-    }
-  },
-  preview: {
-    port: 3e3,
-    host: "0.0.0.0"
-  },
-  build: {
-    target: "esnext"
-  }
-});
-export {
-  vite_config_default as default
-};
-//# sourceMappingURL=data:application/json;base64,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

frontend-internal/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@servicemanager/internal-frontend",
-  "version": "1.6.0",
+  "version": "0.1.0",
   "private": true,
   "type": "module",
   "scripts": {

frontend-internal/src/lib/components/Header.svelte

@@ -1,15 +1,14 @@
 <script lang="ts">
   import { auth } from '$lib/stores/auth.js';
-;
-
+  
   export let toggleSidebar: () => void;
-
+  
   function handleLogout() {
     auth.logout();
   }
-
+  
   let isMenuOpen = false;
-
+  
   function toggleMenu() {
     isMenuOpen = !isMenuOpen;
   }
@@ -24,20 +23,15 @@
         class="p-2 rounded-md text-gray-400 hover:text-gray-500 hover:bg-gray-100 focus:outline-none focus:ring-2 focus:ring-primary-500 lg:hidden"
       >
         <svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-          <path
-            stroke-linecap="round"
-            stroke-linejoin="round"
-            stroke-width="2"
-            d="M4 6h16M4 12h16M4 18h16"
-          />
+          <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M4 6h16M4 12h16M4 18h16" />
         </svg>
       </button>
-
+      
       <div class="hidden lg:block">
         <h1 class="text-lg font-semibold text-gray-900">ServiceManager Internal</h1>
       </div>
     </div>
-
+    
     <!-- Right side -->
     <div class="flex items-center space-x-4">
       <!-- User menu -->
@@ -52,23 +46,15 @@
             </span>
           </div>
           <span class="hidden sm:block text-sm">
-            {$auth.user?.first_name}
-            {$auth.user?.last_name}
+            {$auth.user?.first_name} {$auth.user?.last_name}
           </span>
           <svg class="w-4 h-4" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-            <path
-              stroke-linecap="round"
-              stroke-linejoin="round"
-              stroke-width="2"
-              d="M19 9l-7 7-7-7"
-            />
+            <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M19 9l-7 7-7-7" />
           </svg>
         </button>
 
         {#if isMenuOpen}
-          <div
-            class="absolute right-0 mt-2 w-48 bg-white rounded-md shadow-lg border border-gray-200 z-50"
-          >
+          <div class="absolute right-0 mt-2 w-48 bg-white rounded-md shadow-lg border border-gray-200 z-50">
             <div class="py-1">
               <div class="px-4 py-2 text-xs text-gray-500 border-b border-gray-200">
                 {$auth.user?.email}
@@ -76,7 +62,7 @@
               <a
                 href="/profile"
                 class="block px-4 py-2 text-sm text-gray-700 hover:bg-gray-100"
-                on:click={() => (isMenuOpen = false)}
+                on:click={() => isMenuOpen = false}
               >
                 Mi Perfil
               </a>
@@ -96,11 +82,8 @@
 
 <!-- Backdrop for mobile menu -->
 {#if isMenuOpen}
-  <div
-    class="fixed inset-0 z-40 lg:hidden"
-    role="dialog"
-    tabindex="0"
-    on:click={() => (isMenuOpen = false)}
-    on:keydown={e => e.key === 'Escape' && (isMenuOpen = false)}
-  />
-{/if}
+  <div 
+    class="fixed inset-0 z-40 lg:hidden" 
+    on:click={() => isMenuOpen = false}
+  ></div>
+{/if}

frontend-internal/src/lib/components/Modal.svelte

@@ -1,9 +1,8 @@
 <script>
-  import { createEventDispatcher } from 'svelte';
+  import { createEventDispatcher, onMount, onDestroy } from 'svelte';
   
   export let open = false;
   export let title = '';
-  export let size = 'lg'; // sm, md, lg, xl, 2xl
   
   const dispatch = createEventDispatcher();
   
@@ -16,20 +15,6 @@
       close();
     }
   }
-  
-  function handleBackdropClick(e) {
-    if (e.target === e.currentTarget) {
-      close();
-    }
-  }
-  
-  const sizeClasses = {
-    sm: 'sm:max-w-sm',
-    md: 'sm:max-w-md',
-    lg: 'sm:max-w-lg',
-    xl: 'sm:max-w-xl',
-    '2xl': 'sm:max-w-2xl'
-  };
 </script>
 
 <svelte:window on:keydown={handleKeydown}/>
@@ -38,45 +23,21 @@
   <div class="fixed inset-0 z-50 overflow-y-auto" aria-labelledby="modal-title" role="dialog" aria-modal="true">
     <div class="flex items-end justify-center min-h-screen px-4 pt-4 pb-20 text-center sm:block sm:p-0">
       
-      <!-- Backdrop -->
-      <div 
-        class="fixed inset-0 transition-opacity bg-gray-500 bg-opacity-75" 
-        aria-hidden="true" 
-        on:click={handleBackdropClick}
-      ></div>
+      <div class="fixed inset-0 transition-opacity bg-gray-500 bg-opacity-75" aria-hidden="true" on:click={close}></div>
 
-      <!-- Center trick -->
       <span class="hidden sm:inline-block sm:align-middle sm:h-screen" aria-hidden="true">&#8203;</span>
 
-      <!-- Modal panel -->
-      <div class="inline-block w-full align-bottom bg-white rounded-lg shadow-xl transform transition-all sm:my-8 sm:align-middle {sizeClasses[size]} sm:w-full">
-        <!-- Header -->
-        <div class="px-6 py-4 border-b border-gray-200 flex items-center justify-between">
-          <h3 class="text-lg font-semibold text-gray-900" id="modal-title">
-            {title}
-          </h3>
-          <button 
-            type="button"
-            on:click={close}
-            class="text-gray-400 hover:text-gray-500 focus:outline-none focus:ring-2 focus:ring-primary-500 rounded-lg p-1"
-          >
-            <svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-              <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M6 18L18 6M6 6l12 12" />
-            </svg>
-          </button>
-        </div>
-        
-        <!-- Body -->
-        <div class="px-6 py-4 max-h-[70vh] overflow-y-auto">
-          <slot />
-        </div>
-        
-        <!-- Footer (optional) -->
-        {#if $$slots.footer}
-          <div class="px-6 py-4 bg-gray-50 border-t border-gray-200 rounded-b-lg">
-            <slot name="footer" />
+      <div class="inline-block px-4 pt-5 pb-4 overflow-hidden text-left align-bottom transition-all transform bg-white rounded-lg shadow-xl sm:my-8 sm:align-middle sm:max-w-lg sm:w-full sm:p-6">
+        <div class="sm:flex sm:items-start">
+          <div class="mt-3 text-center sm:mt-0 sm:ml-4 sm:text-left w-full">
+            <h3 class="text-lg leading-6 font-medium text-gray-900" id="modal-title">
+              {title}
+            </h3>
+            <div class="mt-2 text-sm text-gray-500">
+              <slot />
+            </div>
           </div>
-        {/if}
+        </div>
       </div>
     </div>
   </div>

frontend-internal/src/lib/components/Sidebar.svelte

@@ -1,12 +1,12 @@
 <script lang="ts">
-  import { page } from '$app/stores';
   import { auth } from '$lib/stores/auth.js';
-
+  import { page } from '$app/stores';
+  
   export let open = false;
-
+  
   // Navigation items based on user role
   $: navigation = getNavigationForRole($auth.user?.role);
-
+  
   function getNavigationForRole(role: string | undefined) {
     const baseNavigation = [
       {
@@ -20,7 +20,7 @@
         icon: 'M9 5H7a2 2 0 00-2 2v10a2 2 0 002 2h8a2 2 0 002-2V7a2 2 0 00-2-2h-2M9 5a2 2 0 002 2h2a2 2 0 002-2M9 5a2 2 0 012-2h2a2 2 0 012 2'
       }
     ];
-
+    
     if (role === 'ADMIN' || role === 'SUPPORT_MANAGER') {
       baseNavigation.push(
         {
@@ -45,7 +45,7 @@
         }
       );
     }
-
+    
     if (role === 'ADMIN') {
       baseNavigation.push(
         {
@@ -62,59 +62,35 @@
           name: 'Auditoría',
           href: '/audit',
           icon: 'M9 12l2 2 4-4m5.618-4.016A11.955 11.955 0 0112 2.944a11.955 11.955 0 01-8.618 3.04A12.02 12.02 0 003 9c0 5.591 3.824 10.29 9 11.622 5.176-1.332 9-6.03 9-11.622 0-1.042-.133-2.052-.382-3.016z'
-        },
-        {
-          name: 'Seguridad',
-          href: '/audit/security',
-          icon: 'M12 9v2m0 4h.01m-6.938 4h13.856c1.54 0 2.502-1.667 1.732-3L13.732 4c-.77-1.333-2.694-1.333-3.464 0L3.34 16c-.77 1.333.192 3 1.732 3z'
         }
       );
     }
-
+    
     return baseNavigation;
   }
-
+  
   function isCurrentPage(href: string) {
-    return $page.url.pathname === href || ($page.url.pathname.startsWith(href) && href !== '/');
+    return $page.url.pathname === href || 
+           ($page.url.pathname.startsWith(href) && href !== '/');
   }
 </script>
 
 <!-- Mobile sidebar backdrop -->
 {#if open}
   <div class="fixed inset-0 z-40 lg:hidden">
-    <div
-      class="fixed inset-0 bg-gray-600 bg-opacity-75"
-      role="dialog"
-      tabindex="0"
-      on:click={() => (open = false)}
-      on:keydown={e => e.key === 'Escape' && (open = false)}
-    />
+    <div class="fixed inset-0 bg-gray-600 bg-opacity-75" on:click={() => open = false}></div>
   </div>
 {/if}
 
 <!-- Sidebar -->
-<div
-  class="fixed inset-y-0 left-0 z-50 w-64 bg-white shadow-lg transform {open
-    ? 'translate-x-0'
-    : '-translate-x-full'} transition-transform duration-300 ease-in-out lg:translate-x-0 lg:static lg:inset-0"
->
+<div class="fixed inset-y-0 left-0 z-50 w-64 bg-white shadow-lg transform {open ? 'translate-x-0' : '-translate-x-full'} transition-transform duration-300 ease-in-out lg:translate-x-0 lg:static lg:inset-0">
   <div class="flex flex-col h-full">
     <!-- Logo -->
     <div class="flex items-center justify-between h-16 px-6 bg-primary-600">
       <div class="flex items-center space-x-2">
         <div class="w-8 h-8 bg-white rounded-lg flex items-center justify-center">
-          <svg
-            class="w-5 h-5 text-primary-600"
-            fill="none"
-            stroke="currentColor"
-            viewBox="0 0 24 24"
-          >
-            <path
-              stroke-linecap="round"
-              stroke-linejoin="round"
-              stroke-width="2"
-              d="M18.364 5.636l-3.536 3.536m0 5.656l3.536 3.536M9.172 9.172L5.636 5.636m3.536 9.192L5.636 18.364M21 12a9 9 0 11-18 0 9 9 0 0118 0zm-5 0a4 4 0 11-8 0 4 4 0 018 0z"
-            />
+          <svg class="w-5 h-5 text-primary-600" fill="none" stroke="currentColor" viewBox="0 0 24 24">
+            <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M18.364 5.636l-3.536 3.536m0 5.656l3.536 3.536M9.172 9.172L5.636 5.636m3.536 9.192L5.636 18.364M21 12a9 9 0 11-18 0 9 9 0 0118 0zm-5 0a4 4 0 11-8 0 4 4 0 018 0z" />
           </svg>
         </div>
         <div class="text-white">
@@ -122,33 +98,28 @@
           <p class="text-xs text-primary-100">Panel Interno</p>
         </div>
       </div>
-
+      
       <button
-        on:click={() => (open = false)}
+        on:click={() => open = false}
         class="p-2 rounded-md text-primary-100 hover:text-white hover:bg-primary-500 lg:hidden"
       >
         <svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-          <path
-            stroke-linecap="round"
-            stroke-linejoin="round"
-            stroke-width="2"
-            d="M6 18L18 6M6 6l12 12"
-          />
+          <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M6 18L18 6M6 6l12 12" />
         </svg>
       </button>
     </div>
-
+    
     <!-- Navigation -->
     <nav class="flex-1 px-4 py-6 space-y-2">
       {#each navigation as item}
         <a
           href={item.href}
-          class="flex items-center space-x-3 px-3 py-2 rounded-md text-sm font-medium transition-colors {isCurrentPage(
-            item.href
-          )
-            ? 'bg-primary-100 text-primary-700'
-            : 'text-gray-600 hover:bg-gray-100 hover:text-gray-900'}"
-          on:click={() => (open = false)}
+          class="flex items-center space-x-3 px-3 py-2 rounded-md text-sm font-medium transition-colors {
+            isCurrentPage(item.href)
+              ? 'bg-primary-100 text-primary-700'
+              : 'text-gray-600 hover:bg-gray-100 hover:text-gray-900'
+          }"
+          on:click={() => open = false}
         >
           <svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24">
             <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d={item.icon} />
@@ -157,7 +128,7 @@
         </a>
       {/each}
     </nav>
-
+    
     <!-- User info -->
     <div class="px-4 py-4 border-t border-gray-200">
       <div class="flex items-center space-x-3">
@@ -168,25 +139,15 @@
         </div>
         <div class="flex-1 min-w-0">
           <p class="text-sm font-medium text-gray-900 truncate">
-            {$auth.user?.first_name}
-            {$auth.user?.last_name}
+            {$auth.user?.first_name} {$auth.user?.last_name}
           </p>
           <p class="text-xs text-gray-500 truncate">
-            {$auth.user?.role === 'ADMIN'
-              ? 'Administrador'
-              : $auth.user?.role === 'SUPPORT_MANAGER'
-              ? 'Gerente de Soporte'
-              : $auth.user?.role === 'AGENT'
-              ? 'Agente'
-              : 'Auditor'}
+            {$auth.user?.role === 'ADMIN' ? 'Administrador' :
+             $auth.user?.role === 'SUPPORT_MANAGER' ? 'Gerente de Soporte' :
+             $auth.user?.role === 'AGENT' ? 'Agente' : 'Auditor'}
           </p>
         </div>
       </div>
     </div>
-    
-    <!-- Version info -->
-    <div class="px-4 py-2 border-t border-gray-100">
-      <p class="text-xs text-gray-400 text-center">v1.6.0</p>
-    </div>
   </div>
-</div>
+</div>

frontend-internal/src/lib/stores/api.ts

@@ -0,0 +1,45 @@
+import { writable } from 'svelte/store';
+
+export const api = {
+  async getClients() {
+    const response = await fetch('/api/v1/clients');
+    if (!response.ok) {
+      throw new Error('Error fetching clients');
+    }
+    return await response.json();
+  },
+
+  async createClient(client) {
+    const response = await fetch('/api/v1/clients', {
+      method: 'POST',
+      headers: { 'Content-Type': 'application/json' },
+      body: JSON.stringify(client),
+    });
+    if (!response.ok) {
+      throw new Error('Error creating client');
+    }
+    return await response.json();
+  },
+
+  async updateClient(clientId, client) {
+    const response = await fetch(`/api/v1/clients/${clientId}`, {
+      method: 'PUT',
+      headers: { 'Content-Type': 'application/json' },
+      body: JSON.stringify(client),
+    });
+    if (!response.ok) {
+      throw new Error('Error updating client');
+    }
+    return await response.json();
+  },
+
+  async deleteClient(clientId) {
+    const response = await fetch(`/api/v1/clients/${clientId}`, {
+      method: 'DELETE',
+    });
+    if (!response.ok) {
+      throw new Error('Error deleting client');
+    }
+    return await response.json();
+  },
+};

frontend-internal/src/lib/utils/api.ts

@@ -9,18 +9,11 @@ interface RequestOptions extends RequestInit {
 
 async function request<T>(endpoint: string, options: RequestOptions = {}): Promise<T> {
   const { params, ...init } = options;
-
+  
   let url = `${API_BASE}${endpoint}`;
   if (params) {
-    // Filtrar parámetros undefined y null
-    const filteredParams = Object.entries(params)
-      .filter(([key, value]) => value !== undefined && value !== null && value !== '')
-      .reduce((acc, [key, value]) => ({ ...acc, [key]: value }), {});
-
-    if (Object.keys(filteredParams).length > 0) {
-      const searchParams = new URLSearchParams(filteredParams);
-      url += `?${searchParams.toString()}`;
-    }
+    const searchParams = new URLSearchParams(params);
+    url += `?${searchParams.toString()}`;
   }
 
   const authState = get(auth);
@@ -42,9 +35,9 @@ async function request<T>(endpoint: string, options: RequestOptions = {}): Promi
   if (response.status === 401) {
     // Token expired or invalid
     if (typeof window !== 'undefined') {
-      localStorage.removeItem('internal_auth_token');
-      localStorage.removeItem('internal_auth_user');
-      window.location.href = '/login';
+        localStorage.removeItem('internal_auth_token');
+        localStorage.removeItem('internal_auth_user');
+        window.location.href = '/login'; 
     }
     throw new Error('Unauthorized');
   }
@@ -56,68 +49,25 @@ async function request<T>(endpoint: string, options: RequestOptions = {}): Promi
 
   // Handle empty responses (like 204 No Content)
   if (response.status === 204) {
-    return {} as T;
+      return {} as T;
   }
 
   return response.json();
 }
 
-async function downloadFile(endpoint: string, filename: string): Promise<void> {
-  const authState = get(auth);
-  const token = authState.token || (typeof window !== 'undefined' ? localStorage.getItem('internal_auth_token') : null);
-
-  const headers = new Headers();
-  if (token) {
-    headers.set('Authorization', `Bearer ${token}`);
-  }
-
-  const response = await fetch(`${API_BASE}${endpoint}`, {
-    method: 'GET',
-    headers
-  });
-
-  if (response.status === 401) {
-    if (typeof window !== 'undefined') {
-      localStorage.removeItem('internal_auth_token');
-      localStorage.removeItem('internal_auth_user');
-      window.location.href = '/login';
-    }
-    throw new Error('Unauthorized');
-  }
-
-  if (!response.ok) {
-    const errorData = await response.json().catch(() => ({}));
-    throw new Error(errorData.detail || `Download error: ${response.statusText}`);
-  }
-
-  // Crear blob y descargar
-  const blob = await response.blob();
-  const url = window.URL.createObjectURL(blob);
-  const a = document.createElement('a');
-  a.href = url;
-  a.download = filename;
-  document.body.appendChild(a);
-  a.click();
-  document.body.removeChild(a);
-  window.URL.revokeObjectURL(url);
-}
-
 export const api = {
-  get: <T>(endpoint: string, params?: Record<string, string>) =>
+  get: <T>(endpoint: string, params?: Record<string, string>) => 
     request<T>(endpoint, { method: 'GET', params }),
-
-  post: <T>(endpoint: string, body: any) =>
+    
+  post: <T>(endpoint: string, body: any) => 
     request<T>(endpoint, { method: 'POST', body: JSON.stringify(body) }),
-
-  put: <T>(endpoint: string, body: any) =>
+    
+  put: <T>(endpoint: string, body: any) => 
     request<T>(endpoint, { method: 'PUT', body: JSON.stringify(body) }),
-
-  patch: <T>(endpoint: string, body: any) =>
+    
+  patch: <T>(endpoint: string, body: any) => 
     request<T>(endpoint, { method: 'PATCH', body: JSON.stringify(body) }),
-
-  delete: <T>(endpoint: string) =>
-    request<T>(endpoint, { method: 'DELETE' }),
-
-  downloadFile: (endpoint: string, filename: string) =>
-    downloadFile(endpoint, filename)
+    
+  delete: <T>(endpoint: string) => 
+    request<T>(endpoint, { method: 'DELETE' })
 };

frontend-internal/src/routes/audit/security/+page.svelte

@@ -1,532 +0,0 @@
-<script lang="ts">
-  import { onMount } from 'svelte';
-  import { api } from '$lib/utils/api';
-  import { toast } from '$lib/stores/toast';
-  import { auth } from '$lib/stores/auth';
-  import Modal from '$lib/components/Modal.svelte';
-
-  // Estado
-  let isLoading = false;
-  let analysis = null;
-  let analysisHours = 24;
-  let selectedThreat = null;
-  let showActionModal = false;
-  let actionType = '';
-  let actionTarget = '';
-  let actionReason = '';
-  let actionDuration = 60;
-
-  // Usuario actual
-  $: currentUser = $auth.user;
-  $: canExecuteActions = currentUser && (currentUser.role === 'ADMIN' || currentUser.role === 'SUPPORT_MANAGER');
-
-  /**
-   * Cargar análisis de seguridad
-   */
-  async function loadSecurityAnalysis() {
-    isLoading = true;
-    try {
-      analysis = await api.get('/audit/security/analysis', { hours: analysisHours });
-      console.log('Security analysis loaded:', analysis);
-    } catch (e: any) {
-      toast.error('Error cargando análisis de seguridad: ' + (e.message || 'Error desconocido'));
-    } finally {
-      isLoading = false;
-    }
-  }
-
-  /**
-   * Cambiar período de análisis
-   */
-  function changeAnalysisPeriod(hours: number) {
-    analysisHours = hours;
-    loadSecurityAnalysis();
-  }
-
-  /**
-   * Obtener color según nivel de riesgo
-   */
-  function getRiskColor(level: string) {
-    const colors: any = {
-      safe: 'bg-green-100 text-green-800 border-green-300',
-      low: 'bg-blue-100 text-blue-800 border-blue-300',
-      medium: 'bg-yellow-100 text-yellow-800 border-yellow-300',
-      high: 'bg-orange-100 text-orange-800 border-orange-300',
-      critical: 'bg-red-100 text-red-800 border-red-300'
-    };
-    return colors[level] || colors.low;
-  }
-
-  /**
-   * Obtener color de severidad de amenaza
-   */
-  function getSeverityColor(severity: string) {
-    const colors: any = {
-      low: 'bg-blue-600 text-white',
-      medium: 'bg-yellow-500 text-white',
-      high: 'bg-orange-600 text-white',
-      critical: 'bg-red-600 text-white'
-    };
-    return colors[severity] || colors.low;
-  }
-
-  /**
-   * Obtener icono de tipo de amenaza
-   */
-  function getThreatIcon(type: string) {
-    const icons: any = {
-      brute_force_attack: 'M12 15v2m-6 4h12a2 2 0 002-2v-6a2 2 0 00-2-2H6a2 2 0 00-2 2v6a2 2 0 002 2zm10-10V7a4 4 0 00-8 0v4h8z',
-      privilege_escalation: 'M9 12l2 2 4-4m5.618-4.016A11.955 11.955 0 0112 2.944a11.955 11.955 0 01-8.618 3.04A12.02 12.02 0 003 9c0 5.591 3.824 10.29 9 11.622 5.176-1.332 9-6.03 9-11.622 0-1.042-.133-2.052-.382-3.016z',
-      mass_deletion: 'M19 7l-.867 12.142A2 2 0 0116.138 21H7.862a2 2 0 01-1.995-1.858L5 7m5 4v6m4-6v6m1-10V4a1 1 0 00-1-1h-4a1 1 0 00-1 1v3M4 7h16',
-      account_compromise: 'M12 9v2m0 4h.01m-6.938 4h13.856c1.54 0 2.502-1.667 1.732-3L13.732 4c-.77-1.333-2.694-1.333-3.464 0L3.34 16c-.77 1.333.192 3 1.732 3z'
-    };
-    return icons[type] || icons.account_compromise;
-  }
-
-  /**
-   * Obtener texto legible del tipo de amenaza
-   */
-  function getThreatTypeText(type: string) {
-    const texts: any = {
-      brute_force_attack: 'Ataque de Fuerza Bruta',
-      privilege_escalation: 'Escalada de Privilegios',
-      mass_deletion: 'Eliminación Masiva',
-      account_compromise: 'Cuenta Comprometida'
-    };
-    return texts[type] || type;
-  }
-
-  /**
-   * Abrir modal para acción de seguridad
-   */
-  function openActionModal(threat: any, action: string) {
-    if (!canExecuteActions) {
-      toast.error('No tienes permisos para ejecutar acciones de seguridad');
-      return;
-    }
-    
-    selectedThreat = threat;
-    actionType = action;
-    
-    // Pre-llenar campos según el tipo de acción
-    if (action === 'block_ip' && threat.affected_ips.length > 0) {
-      actionTarget = threat.affected_ips[0];
-      actionReason = `Bloqueo automático: ${threat.description}`;
-    } else if (action === 'force_password_reset' && threat.affected_users.length > 0) {
-      actionTarget = threat.affected_users[0];
-      actionReason = `Reseteo de seguridad: ${threat.description}`;
-    } else {
-      actionTarget = '';
-      actionReason = threat.description;
-    }
-    
-    showActionModal = true;
-  }
-
-  /**
-   * Ejecutar acción de seguridad
-   */
-  async function executeSecurityAction() {
-    if (!actionTarget || !actionReason) {
-      toast.error('Completa todos los campos requeridos');
-      return;
-    }
-
-    try {
-      const response = await api.post('/audit/security/action', {
-        action_type: actionType,
-        target: actionTarget,
-        reason: actionReason,
-        duration_minutes: actionDuration
-      });
-
-      if (response.success) {
-        toast.success(response.message);
-        showActionModal = false;
-        loadSecurityAnalysis(); // Recargar análisis
-      } else {
-        toast.error(response.message);
-      }
-    } catch (e: any) {
-      toast.error('Error ejecutando acción: ' + (e.message || 'Error desconocido'));
-    }
-  }
-
-  /**
-   * Formatear fecha
-   */
-  function formatDate(dateString: string) {
-    const date = new Date(dateString);
-    return new Intl.DateTimeFormat('es-MX', {
-      year: 'numeric',
-      month: 'short',
-      day: 'numeric',
-      hour: '2-digit',
-      minute: '2-digit',
-      timeZone: 'UTC',
-      timeZoneName: 'short'
-    }).format(date);
-  }
-
-  onMount(() => {
-    loadSecurityAnalysis();
-  });
-</script>
-
-<div class="max-w-7xl mx-auto py-6 px-4 sm:px-6 lg:px-8">
-  <!-- Header -->
-  <div class="mb-6">
-    <div class="flex items-center justify-between">
-      <div>
-        <h1 class="text-2xl font-bold text-gray-900 flex items-center gap-2">
-          <svg class="w-8 h-8 text-gray-600" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-            <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M12 9v2m0 4h.01m-6.938 4h13.856c1.54 0 2.502-1.667 1.732-3L13.732 4c-.77-1.333-2.694-1.333-3.464 0L3.34 16c-.77 1.333.192 3 1.732 3z" />
-          </svg>
-          Análisis de Seguridad
-        </h1>
-        <p class="mt-1 text-sm text-gray-500">
-          Detección de amenazas y análisis de vulnerabilidades
-        </p>
-      </div>
-      <button
-        on:click={() => loadSecurityAnalysis()}
-        class="px-4 py-2 bg-indigo-600 text-white rounded-lg hover:bg-indigo-700 focus:outline-none focus:ring-2 focus:ring-indigo-500 flex items-center gap-2"
-      >
-        <svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-          <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M4 4v5h.582m15.356 2A8.001 8.001 0 004.582 9m0 0H9m11 11v-5h-.581m0 0a8.003 8.003 0 01-15.357-2m15.357 2H15" />
-        </svg>
-        Actualizar
-      </button>
-    </div>
-  </div>
-
-  <!-- Selector de Período -->
-  <div class="bg-white shadow rounded-lg p-4 mb-6">
-    <div class="flex items-center gap-2 mb-2">
-      <svg class="w-5 h-5 text-gray-400" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-        <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M12 8v4l3 3m6-3a9 9 0 11-18 0 9 9 0 0118 0z" />
-      </svg>
-      <span class="text-sm font-medium text-gray-700">Período de Análisis</span>
-    </div>
-    <div class="flex flex-wrap gap-2">
-      <button
-        on:click={() => changeAnalysisPeriod(24)}
-        class="px-4 py-2 rounded-lg text-sm font-medium transition-colors {analysisHours === 24 ? 'bg-indigo-600 text-white' : 'bg-gray-100 text-gray-700 hover:bg-indigo-50'}"
-      >
-        Últimas 24 horas
-      </button>
-      <button
-        on:click={() => changeAnalysisPeriod(48)}
-        class="px-4 py-2 rounded-lg text-sm font-medium transition-colors {analysisHours === 48 ? 'bg-indigo-600 text-white' : 'bg-gray-100 text-gray-700 hover:bg-indigo-50'}"
-      >
-        Últimas 48 horas
-      </button>
-      <button
-        on:click={() => changeAnalysisPeriod(168)}
-        class="px-4 py-2 rounded-lg text-sm font-medium transition-colors {analysisHours === 168 ? 'bg-indigo-600 text-white' : 'bg-gray-100 text-gray-700 hover:bg-indigo-50'}"
-      >
-        Última semana
-      </button>
-    </div>
-  </div>
-
-  {#if isLoading}
-    <div class="flex justify-center items-center py-12">
-      <div class="animate-spin rounded-full h-12 w-12 border-b-2 border-gray-600"></div>
-    </div>
-  {:else if analysis}
-    <!-- Resumen de Riesgo -->
-    <div class="bg-white shadow rounded-lg p-6 mb-6 border-l-4 {getRiskColor(analysis.overall_risk_level)}">
-      <div class="flex items-center justify-between">
-        <div>
-          <h3 class="text-lg font-semibold text-gray-900">Nivel de Riesgo General</h3>
-          <p class="text-sm text-gray-600 mt-1">Análisis de {analysis.analysis_period_hours} horas</p>
-        </div>
-        <div class="text-right">
-          <span class="inline-block px-4 py-2 text-2xl font-bold rounded-lg {getRiskColor(analysis.overall_risk_level)}">
-            {analysis.overall_risk_level.toUpperCase()}
-          </span>
-          <p class="text-xs text-gray-500 mt-1">Generado: {formatDate(analysis.generated_at)}</p>
-        </div>
-      </div>
-    </div>
-
-    <!-- Estadísticas Rápidas -->
-    <div class="grid grid-cols-1 md:grid-cols-4 gap-4 mb-6">
-      <div class="bg-white rounded-lg shadow p-4">
-        <div class="flex items-center justify-between">
-          <div>
-            <p class="text-sm text-gray-500">Amenazas Detectadas</p>
-            <p class="text-2xl font-bold text-gray-800">{analysis.total_threats_detected}</p>
-          </div>
-          <svg class="w-10 h-10 text-gray-400" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-            <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M12 9v2m0 4h.01m-6.938 4h13.856c1.54 0 2.502-1.667 1.732-3L13.732 4c-.77-1.333-2.694-1.333-3.464 0L3.34 16c-.77 1.333.192 3 1.732 3z" />
-          </svg>
-        </div>
-      </div>
-
-      <div class="bg-white rounded-lg shadow p-4">
-        <div class="flex items-center justify-between">
-          <div>
-            <p class="text-sm text-gray-500">Intentos Fallidos</p>
-            <p class="text-2xl font-bold text-gray-700">{analysis.failed_login_attempts}</p>
-          </div>
-          <svg class="w-10 h-10 text-gray-400" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-            <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M12 15v2m-6 4h12a2 2 0 002-2v-6a2 2 0 00-2-2H6a2 2 0 00-2 2v6a2 2 0 002 2zm10-10V7a4 4 0 00-8 0v4h8z" />
-          </svg>
-        </div>
-      </div>
-
-      <div class="bg-white rounded-lg shadow p-4">
-        <div class="flex items-center justify-between">
-          <div>
-            <p class="text-sm text-gray-500">IPs Sospechosas</p>
-            <p class="text-2xl font-bold text-gray-700">{analysis.suspicious_ips_count}</p>
-          </div>
-          <svg class="w-10 h-10 text-gray-400" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-            <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M21 12a9 9 0 01-9 9m9-9a9 9 0 00-9-9m9 9H3m9 9a9 9 0 01-9-9m9 9c1.657 0 3-4.03 3-9s-1.343-9-3-9m0 18c-1.657 0-3-4.03-3-9s1.343-9 3-9m-9 9a9 9 0 019-9" />
-          </svg>
-        </div>
-      </div>
-
-      <div class="bg-white rounded-lg shadow p-4">
-        <div class="flex items-center justify-between">
-          <div>
-            <p class="text-sm text-gray-500">Acciones Críticas</p>
-            <p class="text-2xl font-bold text-gray-700">{analysis.critical_actions_count}</p>
-          </div>
-          <svg class="w-10 h-10 text-gray-400" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-            <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M9 12l2 2 4-4m5.618-4.016A11.955 11.955 0 0112 2.944a11.955 11.955 0 01-8.618 3.04A12.02 12.02 0 003 9c0 5.591 3.824 10.29 9 11.622 5.176-1.332 9-6.03 9-11.622 0-1.042-.133-2.052-.382-3.016z" />
-          </svg>
-        </div>
-      </div>
-    </div>
-
-    <!-- Recomendaciones Generales -->
-    {#if analysis.recommended_actions && analysis.recommended_actions.length > 0}
-      <div class="bg-gray-50 border border-gray-200 rounded-lg p-4 mb-6">
-        <div class="flex items-start gap-3">
-          <svg class="w-6 h-6 text-gray-600 flex-shrink-0 mt-0.5" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-            <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M13 16h-1v-4h-1m1-4h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z" />
-          </svg>
-          <div class="flex-1">
-            <h4 class="text-sm font-semibold text-gray-900 mb-2">Acciones Recomendadas</h4>
-            <ul class="space-y-1">
-              {#each analysis.recommended_actions as action}
-                <li class="text-sm text-gray-700 flex items-start gap-2">
-                  <svg class="w-4 h-4 text-gray-600 flex-shrink-0 mt-0.5" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-                    <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M9 5l7 7-7 7" />
-                  </svg>
-                  {action}
-                </li>
-              {/each}
-            </ul>
-          </div>
-        </div>
-      </div>
-    {/if}
-
-    <!-- Lista de Amenazas -->
-    {#if analysis.threats && analysis.threats.length > 0}
-      <div class="space-y-4">
-        <h3 class="text-lg font-semibold text-gray-900">Amenazas Detectadas</h3>
-        
-        {#each analysis.threats as threat}
-          <div class="bg-white shadow rounded-lg p-6 border-l-4 {threat.severity === 'critical' ? 'border-gray-900' : threat.severity === 'high' ? 'border-gray-600' : threat.severity === 'medium' ? 'border-gray-400' : 'border-gray-200'}">
-            <!-- Header de Amenaza -->
-            <div class="flex items-start justify-between mb-4">
-              <div class="flex items-start gap-3 flex-1">
-                <div class="p-2 rounded-lg {threat.severity === 'critical' ? 'bg-gray-100' : threat.severity === 'high' ? 'bg-gray-100' : threat.severity === 'medium' ? 'bg-gray-100' : 'bg-gray-50'}">
-                  <svg class="w-6 h-6 {threat.severity === 'critical' ? 'text-gray-900' : threat.severity === 'high' ? 'text-gray-700' : threat.severity === 'medium' ? 'text-gray-600' : 'text-gray-500'}" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-                    <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d={getThreatIcon(threat.type)} />
-                  </svg>
-                </div>
-                <div class="flex-1">
-                  <div class="flex items-center gap-2 mb-1">
-                    <h4 class="text-lg font-semibold text-gray-900">{getThreatTypeText(threat.type)}</h4>
-                    <span class="px-2 py-1 text-xs font-semibold rounded-full {getSeverityColor(threat.severity)}">
-                      {threat.severity.toUpperCase()}
-                    </span>
-                  </div>
-                  <p class="text-sm text-gray-700">{threat.description}</p>
-                </div>
-              </div>
-            </div>
-
-            <!-- Detalles -->
-            <div class="grid grid-cols-1 md:grid-cols-3 gap-4 mb-4 text-sm">
-              <div>
-                <span class="font-medium text-gray-600">Ocurrencias:</span>
-                <span class="ml-2 text-gray-900 font-semibold">{threat.occurrences}</span>
-              </div>
-              <div>
-                <span class="font-medium text-gray-600">Primera detección:</span>
-                <span class="ml-2 text-gray-900">{formatDate(threat.first_seen)}</span>
-              </div>
-              <div>
-                <span class="font-medium text-gray-600">Última detección:</span>
-                <span class="ml-2 text-gray-900">{formatDate(threat.last_seen)}</span>
-              </div>
-            </div>
-
-            <!-- IPs y Usuarios Afectados -->
-            {#if threat.affected_ips.length > 0 || threat.affected_users.length > 0}
-              <div class="mb-4 text-sm">
-                {#if threat.affected_ips.length > 0}
-                  <div class="mb-2">
-                    <span class="font-medium text-gray-600">IPs involucradas:</span>
-                    <div class="mt-1 flex flex-wrap gap-1">
-                      {#each threat.affected_ips as ip}
-                        <code class="px-2 py-1 bg-gray-100 rounded text-xs font-mono">{ip}</code>
-                      {/each}
-                    </div>
-                  </div>
-                {/if}
-                {#if threat.affected_users.length > 0}
-                  <div>
-                    <span class="font-medium text-gray-600">Usuarios afectados:</span>
-                    <div class="mt-1 flex flex-wrap gap-1">
-                      {#each threat.affected_users as user}
-                        <span class="px-2 py-1 bg-gray-100 rounded text-xs">{user}</span>
-                      {/each}
-                    </div>
-                  </div>
-                {/if}
-              </div>
-            {/if}
-
-            <!-- Recomendaciones -->
-            {#if threat.recommendations && threat.recommendations.length > 0}
-              <div class="bg-gray-50 rounded-lg p-3 mb-4">
-                <p class="text-xs font-semibold text-gray-700 mb-2">Recomendaciones:</p>
-                <ul class="space-y-1">
-                  {#each threat.recommendations as rec}
-                    <li class="text-xs text-gray-600 flex items-start gap-2">
-                      <svg class="w-3 h-3 text-gray-400 flex-shrink-0 mt-0.5" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-                        <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M9 5l7 7-7 7" />
-                      </svg>
-                      {rec}
-                    </li>
-                  {/each}
-                </ul>
-              </div>
-            {/if}
-
-            <!-- Acciones -->
-            {#if canExecuteActions}
-              <div class="flex flex-wrap gap-2">
-                {#if threat.affected_ips.length > 0}
-                  <button
-                    on:click={() => openActionModal(threat, 'block_ip')}
-                    class="px-3 py-1.5 bg-red-600 text-white text-sm rounded hover:bg-red-700 focus:outline-none focus:ring-2 focus:ring-red-500 flex items-center gap-1"
-                  >
-                    <svg class="w-4 h-4" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-                      <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M18.364 18.364A9 9 0 005.636 5.636m12.728 12.728A9 9 0 015.636 5.636m12.728 12.728L5.636 5.636" />
-                    </svg>
-                    Bloquear IP
-                  </button>
-                {/if}
-                {#if threat.affected_users.length > 0}
-                  <button
-                    on:click={() => openActionModal(threat, 'force_password_reset')}
-                    class="px-3 py-1.5 bg-orange-600 text-white text-sm rounded hover:bg-orange-700 focus:outline-none focus:ring-2 focus:ring-orange-500 flex items-center gap-1"
-                  >
-                    <svg class="w-4 h-4" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-                      <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M15 7a2 2 0 012 2m4 0a6 6 0 01-7.743 5.743L11 17H9v2H7v2H4a1 1 0 01-1-1v-2.586a1 1 0 01.293-.707l5.964-5.964A6 6 0 1121 9z" />
-                    </svg>
-                    Resetear Contraseña
-                  </button>
-                {/if}
-                <button
-                  on:click={() => openActionModal(threat, 'notify_admin')}
-                  class="px-3 py-1.5 bg-blue-600 text-white text-sm rounded hover:bg-blue-700 focus:outline-none focus:ring-2 focus:ring-blue-500 flex items-center gap-1"
-                >
-                  <svg class="w-4 h-4" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-                    <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M15 17h5l-1.405-1.405A2.032 2.032 0 0118 14.158V11a6.002 6.002 0 00-4-5.659V5a2 2 0 10-4 0v.341C7.67 6.165 6 8.388 6 11v3.159c0 .538-.214 1.055-.595 1.436L4 17h5m6 0v1a3 3 0 11-6 0v-1m6 0H9" />
-                  </svg>
-                  Notificar Admin
-                </button>
-              </div>
-            {/if}
-          </div>
-        {/each}
-      </div>
-    {:else}
-      <!-- No hay amenazas -->
-      <div class="bg-gray-50 border border-gray-200 rounded-lg p-8 text-center">
-        <svg class="w-16 h-16 text-gray-500 mx-auto mb-4" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-          <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M9 12l2 2 4-4m5.618-4.016A11.955 11.955 0 0112 2.944a11.955 11.955 0 01-8.618 3.04A12.02 12.02 0 003 9c0 5.591 3.824 10.29 9 11.622 5.176-1.332 9-6.03 9-11.622 0-1.042-.133-2.052-.382-3.016z" />
-        </svg>
-        <h3 class="text-lg font-semibold text-gray-900 mb-2">Sistema Seguro</h3>
-        <p class="text-sm text-gray-600">No se detectaron amenazas en el período analizado</p>
-      </div>
-    {/if}
-  {/if}
-</div>
-
-<!-- Modal de Acción de Seguridad -->
-{#if showActionModal}
-  <Modal open={showActionModal} size="lg" title="Ejecutar Acción de Seguridad" on:close={() => showActionModal = false}>
-    <div class="space-y-4">
-      <div>
-        <label class="block text-sm font-medium text-gray-700 mb-1">Tipo de Acción</label>
-        <input
-          type="text"
-          bind:value={actionType}
-          readonly
-          class="block w-full rounded-md border-gray-300 bg-gray-50 shadow-sm sm:text-sm"
-        />
-      </div>
-
-      <div>
-        <label class="block text-sm font-medium text-gray-700 mb-1">
-          Objetivo {#if actionType === 'block_ip'}(IP){:else if actionType === 'force_password_reset'}(Email){/if}
-        </label>
-        <input
-          type="text"
-          bind:value={actionTarget}
-          placeholder="IP o email del usuario"
-          class="block w-full rounded-md border-gray-300 shadow-sm focus:border-gray-500 focus:ring-gray-500 sm:text-sm"
-        />
-      </div>
-
-      <div>
-        <label class="block text-sm font-medium text-gray-700 mb-1">Razón</label>
-        <textarea
-          bind:value={actionReason}
-          rows="3"
-          placeholder="Razón de la acción de seguridad"
-          class="block w-full rounded-md border-gray-300 shadow-sm focus:border-gray-500 focus:ring-gray-500 sm:text-sm"
-        ></textarea>
-      </div>
-
-      {#if actionType === 'block_ip'}
-        <div>
-          <label class="block text-sm font-medium text-gray-700 mb-1">Duración del Bloqueo (minutos)</label>
-          <input
-            type="number"
-            bind:value={actionDuration}
-            min="1"
-            max="10080"
-            class="block w-full rounded-md border-gray-300 shadow-sm focus:border-gray-500 focus:ring-gray-500 sm:text-sm"
-          />
-        </div>
-      {/if}
-
-      <div class="flex justify-end gap-3 pt-4 border-t">
-        <button
-          on:click={() => showActionModal = false}
-          class="px-4 py-2 text-sm font-medium text-gray-700 bg-white border border-gray-300 rounded-md hover:bg-gray-50 focus:outline-none focus:ring-2 focus:ring-gray-500"
-        >
-          Cancelar
-        </button>
-        <button
-          on:click={executeSecurityAction}
-          class="px-4 py-2 text-sm font-medium text-white bg-indigo-600 rounded-md hover:bg-indigo-700 focus:outline-none focus:ring-2 focus:ring-indigo-500"
-        >
-          Ejecutar Acción
-        </button>
-      </div>
-    </div>
-  </Modal>
-{/if}

frontend-internal/src/routes/tenants/+page.svelte

@@ -43,15 +43,11 @@
   async function handleSubmit() {
     try {
       if (editingTenant) {
-        // Asegurarse de enviar el campo "status" correctamente
-        const updatedData = { ...formData, status: formData.is_active ? 'active' : 'inactive' };
-        await api.put(`/tenants/${editingTenant.id}`, updatedData);
-        toast.success(`Cliente ${formData.is_active ? 'activado' : 'desactivado'} correctamente`);
+        await api.put(`/tenants/${editingTenant.id}`, formData);
+        toast.success('Cliente actualizado');
       } else {
-        // Asegurarse de enviar el campo "status" al crear un cliente
-        const newData = { ...formData, status: formData.is_active ? 'active' : 'inactive' };
-        await api.post('/tenants/', newData);
-        toast.success('Cliente creado correctamente');
+        await api.post('/tenants/', formData);
+        toast.success('Cliente creado');
       }
       showModal = false;
       loadTenants();
@@ -156,11 +152,6 @@
       <button type="button" on:click={() => showModal = false} class="mt-3 w-full inline-flex justify-center rounded-md border border-gray-300 shadow-sm px-4 py-2 bg-white text-base font-medium text-gray-700 hover:bg-gray-50 focus:outline-none focus:ring-2 focus:ring-offset-2 focus:ring-indigo-500 sm:mt-0 sm:col-start-1 sm:text-sm">
         Cancelar
       </button>
-      {#if editingTenant}
-        <button type="button" on:click={async () => { await api.delete(`/tenants/${editingTenant.id}`); toast.success('Cliente eliminado'); showModal = false; loadTenants(); }} class="w-full inline-flex justify-center rounded-md border border-transparent shadow-sm px-4 py-2 bg-red-600 text-base font-medium text-white hover:bg-red-700 focus:outline-none focus:ring-2 focus:ring-offset-2 focus:ring-red-500 sm:col-start-1 sm:text-sm">
-          Eliminar
-        </button>
-      {/if}
     </div>
   </form>
 </Modal>

frontend-internal/src/routes/tickets/+page.svelte

@@ -1,561 +0,0 @@
-<script lang="ts">
-  import { onMount } from 'svelte';
-  import { goto } from '$app/navigation';
-  import { api } from '$lib/utils/api';
-  import { toast } from '$lib/stores/toast';
-  import Modal from '$lib/components/Modal.svelte';
-
-  let tickets = [];
-  let categories = [];
-  let systems = [];
-  let users = [];
-  let isLoading = false;
-  let showModal = false;
-  let showEditModal = false;
-  let showDeleteModal = false;
-  let selectedTicket = null;
-
-  // Filtros
-  let filterStatus = '';
-  let filterPriority = '';
-  
-  // Form para editar
-  let editFormData = {
-    status: '',
-    priority: '',
-    assigned_to: ''
-  };
-
-  let formData = {
-    subject: '',
-    description: '',
-    category_id: '',
-    affected_system_id: '',
-    priority: 'MEDIUM'
-  };
-
-  const STATUSES = [
-    { value: 'NEW', label: 'Nuevo', color: 'blue' },
-    { value: 'IN_PROGRESS', label: 'En Progreso', color: 'indigo' },
-    { value: 'WAITING_CUSTOMER', label: 'Esperando Cliente', color: 'orange' },
-    { value: 'RESOLVED', label: 'Resuelto', color: 'green' },
-    { value: 'CLOSED', label: 'Cerrado', color: 'gray' },
-    { value: 'REOPENED', label: 'Reabierto', color: 'red' }
-  ];
-
-  const PRIORITIES = [
-    { value: 'LOW', label: 'Baja', color: 'gray' },
-    { value: 'MEDIUM', label: 'Media', color: 'blue' },
-    { value: 'HIGH', label: 'Alta', color: 'orange' },
-    { value: 'URGENT', label: 'Urgente', color: 'red' }
-  ];
-
-  // Ajustar la función loadData para asegurar que los filtros se envíen correctamente
-  async function loadData() {
-    isLoading = true;
-    try {
-      const [ticketsData, categoriesData, systemsData, usersData] = await Promise.all([
-        api.get('/tickets/', {
-          params: {
-            status: filterStatus || undefined,
-            priority: filterPriority || undefined
-          }
-        }),
-        api.get('/categories/'),
-        api.get('/systems/'),
-        api.get('/users/')
-      ]);
-      tickets = ticketsData;
-      categories = categoriesData;
-      systems = systemsData;
-      users = usersData;
-    } catch (e) {
-      toast.error('Error cargando datos: ' + (e.message || 'Error desconocido'));
-    } finally {
-      isLoading = false;
-    }
-  }
-
-  // Asegurar que los filtros se apliquen al cambiar su valor
-  function applyFilters() {
-    loadData();
-  }
-
-  function openCreateModal() {
-    selectedTicket = null;
-    formData = {
-      subject: '',
-      description: '',
-      category_id: '',
-      affected_system_id: '',
-      priority: 'MEDIUM'
-    };
-    showModal = true;
-  }
-
-  function viewTicket(ticket) {
-    // Navegar a la página de detalle del ticket
-    goto(`/tickets/${ticket.id}`);
-  }
-
-  function openEditModal(ticket) {
-    selectedTicket = ticket;
-    editFormData = {
-      status: ticket.status,
-      priority: ticket.priority,
-      assigned_to: ticket.assigned_to || ''
-    };
-    showEditModal = true;
-  }
-
-  function openDeleteModal(ticket) {
-    selectedTicket = ticket;
-    showDeleteModal = true;
-  }
-
-  async function handleDelete() {
-    if (!selectedTicket) return;
-    
-    try {
-      await api.delete(`/tickets/${selectedTicket.id}`);
-      toast.success('Ticket eliminado exitosamente');
-      showDeleteModal = false;
-      selectedTicket = null;
-      loadData();
-    } catch (e) {
-      toast.error(e.message || 'Error eliminando ticket');
-    }
-  }
-
-  async function handleUpdate() {
-    try {
-      const payload = {};
-      
-      if (editFormData.status !== selectedTicket.status) {
-        payload.status = editFormData.status;
-      }
-      if (editFormData.priority !== selectedTicket.priority) {
-        payload.priority = editFormData.priority;
-      }
-      if (editFormData.assigned_to !== selectedTicket.assigned_to) {
-        payload.assigned_to = editFormData.assigned_to || null;
-      }
-
-      if (Object.keys(payload).length === 0) {
-        toast.info('No hay cambios para guardar');
-        showEditModal = false;
-        return;
-      }
-
-      await api.patch(`/tickets/${selectedTicket.id}`, payload);
-      toast.success('Ticket actualizado exitosamente');
-      showEditModal = false;
-      loadData();
-    } catch (e) {
-      toast.error(e.message || 'Error actualizando ticket');
-    }
-  }
-
-  async function handleSubmit() {
-    try {
-      const payload = {
-        subject: formData.subject,
-        description: formData.description,
-        category_id: formData.category_id || null,
-        affected_system_id: formData.affected_system_id || null,
-        priority: formData.priority
-      };
-
-      await api.post('/tickets/', payload);
-      toast.success('Ticket creado exitosamente');
-      showModal = false;
-      loadData();
-    } catch (e) {
-      toast.error(e.message || 'Error creando ticket');
-    }
-  }
-
-  function getStatusBadge(status) {
-    const statusObj = STATUSES.find(s => s.value === status);
-    return statusObj || { label: status, color: 'gray' };
-  }
-
-  function getPriorityBadge(priority) {
-    const priorityObj = PRIORITIES.find(p => p.value === priority);
-    return priorityObj || { label: priority, color: 'gray' };
-  }
-
-  function getCategoryName(id) {
-    if (!id) return '-';
-    const cat = categories.find(c => c.id === id);
-    return cat ? cat.name : '-';
-  }
-
-  function getSystemName(id) {
-    if (!id) return '-';
-    const sys = systems.find(s => s.id === id);
-    return sys ? sys.name : '-';
-  }
-
-  function getUserName(id) {
-    if (!id) return '-';
-    const user = users.find(u => u.id === id);
-    return user ? `${user.first_name} ${user.last_name}` : '-';
-  }
-
-  function formatDate(dateString) {
-    if (!dateString) return '-';
-    const date = new Date(dateString);
-    return date.toLocaleDateString('es-ES', {
-      year: 'numeric',
-      month: 'short',
-      day: 'numeric',
-      hour: '2-digit',
-      minute: '2-digit'
-    });
-  }
-
-  onMount(loadData);
-</script>
-
-<div class="px-4 py-8 mx-auto max-w-7xl sm:px-6 lg:px-8">
-  <div class="sm:flex sm:items-center">
-    <div class="sm:flex-auto">
-      <h1 class="text-xl font-semibold text-gray-900">Tickets de Soporte</h1>
-      <p class="mt-2 text-sm text-gray-700">Gestión de tickets del sistema de mesa de ayuda.</p>
-    </div>
-    <div class="mt-4 sm:mt-0 sm:ml-16 sm:flex-none">
-      <button
-        type="button"
-        on:click={openCreateModal}
-        class="inline-flex items-center justify-center px-4 py-2 text-sm font-medium text-white bg-indigo-600 border border-transparent rounded-md shadow-sm hover:bg-indigo-700 sm:w-auto"
-      >
-        Nuevo Ticket
-      </button>
-    </div>
-  </div>
-
-  <!-- Filtros -->
-  <div class="mt-6 bg-white shadow sm:rounded-lg p-4">
-    <div class="grid grid-cols-1 gap-4 sm:grid-cols-3">
-      <div>
-        <label for="filterStatus" class="block text-sm font-medium text-gray-700">Estado</label>
-        <select
-          id="filterStatus"
-          bind:value={filterStatus}
-          on:change={applyFilters}
-          class="mt-1 block w-full rounded-md border-gray-300 shadow-sm focus:border-indigo-500 focus:ring-indigo-500 sm:text-sm border p-2"
-        >
-          <option value="">Todos</option>
-          {#each STATUSES as status}
-            <option value={status.value}>{status.label}</option>
-          {/each}
-        </select>
-      </div>
-      
-      <div>
-        <label for="filterPriority" class="block text-sm font-medium text-gray-700">Prioridad</label>
-        <select
-          id="filterPriority"
-          bind:value={filterPriority}
-          on:change={applyFilters}
-          class="mt-1 block w-full rounded-md border-gray-300 shadow-sm focus:border-indigo-500 focus:ring-indigo-500 sm:text-sm border p-2"
-        >
-          <option value="">Todas</option>
-          {#each PRIORITIES as priority}
-            <option value={priority.value}>{priority.label}</option>
-          {/each}
-        </select>
-      </div>
-
-      <div class="flex items-end">
-        <button
-          on:click={loadData}
-          class="w-full inline-flex justify-center items-center px-4 py-2 border border-gray-300 shadow-sm text-sm font-medium rounded-md text-gray-700 bg-white hover:bg-gray-50 focus:outline-none focus:ring-2 focus:ring-offset-2 focus:ring-indigo-500"
-        >
-          Actualizar
-        </button>
-      </div>
-    </div>
-  </div>
-
-  <!-- Tabla de Tickets -->
-  <div class="mt-8 flex flex-col">
-    <div class="-mx-4 -my-2 overflow-x-auto sm:-mx-6 lg:-mx-8">
-      <div class="inline-block min-w-full py-2 align-middle md:px-6 lg:px-8">
-        <div class="overflow-hidden shadow ring-1 ring-black ring-opacity-5 md:rounded-lg">
-          <table class="min-w-full divide-y divide-gray-300">
-            <thead class="bg-gray-50">
-              <tr>
-                <th scope="col" class="py-3.5 pl-4 pr-3 text-left text-sm font-semibold text-gray-900 sm:pl-6">Ticket</th>
-                <th scope="col" class="px-3 py-3.5 text-left text-sm font-semibold text-gray-900">Asunto</th>
-                <th scope="col" class="px-3 py-3.5 text-left text-sm font-semibold text-gray-900">Estado</th>
-                <th scope="col" class="px-3 py-3.5 text-left text-sm font-semibold text-gray-900">Prioridad</th>
-                <th scope="col" class="px-3 py-3.5 text-left text-sm font-semibold text-gray-900">Categoría</th>
-                <th scope="col" class="px-3 py-3.5 text-left text-sm font-semibold text-gray-900">Asignado a</th>
-                <th scope="col" class="px-3 py-3.5 text-left text-sm font-semibold text-gray-900">Creado</th>
-                <th scope="col" class="relative py-3.5 pl-3 pr-4 sm:pr-6">
-                  <span class="sr-only">Acciones</span>
-                </th>
-              </tr>
-            </thead>
-            <tbody class="divide-y divide-gray-200 bg-white">
-              {#if isLoading}
-                <tr><td colspan="8" class="text-center py-4">Cargando...</td></tr>
-              {:else if tickets.length === 0}
-                <tr><td colspan="8" class="text-center py-4">No hay tickets registrados</td></tr>
-              {:else}
-                {#each tickets as ticket}
-                  <tr 
-                    class="hover:bg-gray-50 cursor-pointer"
-                    on:click={() => viewTicket(ticket)}
-                  >
-                    <td class="whitespace-nowrap py-4 pl-4 pr-3 text-sm font-medium text-gray-900 sm:pl-6">
-                      {ticket.ticket_number || ticket.id.substring(0, 8)}
-                    </td>
-                    <td class="px-3 py-4 text-sm text-gray-900">
-                      <div class="font-medium">{ticket.subject}</div>
-                      <div class="text-gray-500 truncate max-w-xs">{ticket.description}</div>
-                    </td>
-                    <td class="whitespace-nowrap px-3 py-4 text-sm">
-                      <span class="inline-flex rounded-full px-2 text-xs font-semibold leading-5 bg-{getStatusBadge(ticket.status).color}-100 text-{getStatusBadge(ticket.status).color}-800">
-                        {getStatusBadge(ticket.status).label}
-                      </span>
-                    </td>
-                    <td class="whitespace-nowrap px-3 py-4 text-sm">
-                      <span class="inline-flex rounded-full px-2 text-xs font-semibold leading-5 bg-{getPriorityBadge(ticket.priority).color}-100 text-{getPriorityBadge(ticket.priority).color}-800">
-                        {getPriorityBadge(ticket.priority).label}
-                      </span>
-                    </td>
-                    <td class="whitespace-nowrap px-3 py-4 text-sm text-gray-500">
-                      {getCategoryName(ticket.category_id)}
-                    </td>
-                    <td class="whitespace-nowrap px-3 py-4 text-sm text-gray-500">
-                      {getUserName(ticket.assigned_to)}
-                    </td>
-                    <td class="whitespace-nowrap px-3 py-4 text-sm text-gray-500">
-                      {formatDate(ticket.created_at)}
-                    </td>
-                    <td class="relative whitespace-nowrap py-4 pl-3 pr-4 text-right text-sm font-medium sm:pr-6 space-x-2">
-                      <button 
-                        on:click|stopPropagation={() => openEditModal(ticket)} 
-                        class="text-indigo-600 hover:text-indigo-900"
-                      >
-                        Editar
-                      </button>
-                      <button 
-                        on:click|stopPropagation={() => openDeleteModal(ticket)} 
-                        class="text-red-600 hover:text-red-900"
-                      >
-                        Eliminar
-                      </button>
-                    </td>
-                  </tr>
-                {/each}
-              {/if}
-            </tbody>
-          </table>
-        </div>
-      </div>
-    </div>
-  </div>
-</div>
-
-<!-- Modal Crear Ticket -->
-<Modal open={showModal} title="Nuevo Ticket" on:close={() => showModal = false}>
-  <form on:submit|preventDefault={handleSubmit} class="space-y-4">
-    <div>
-      <label for="subject" class="block text-sm font-medium text-gray-700">Asunto *</label>
-      <input
-        type="text"
-        id="subject"
-        bind:value={formData.subject}
-        required
-        class="mt-1 block w-full rounded-md border-gray-300 shadow-sm focus:border-indigo-500 focus:ring-indigo-500 sm:text-sm border p-2"
-        placeholder="Breve descripción del problema"
-      />
-    </div>
-
-    <div>
-      <label for="description" class="block text-sm font-medium text-gray-700">Descripción *</label>
-      <textarea
-        id="description"
-        bind:value={formData.description}
-        required
-        rows="4"
-        class="mt-1 block w-full rounded-md border-gray-300 shadow-sm focus:border-indigo-500 focus:ring-indigo-500 sm:text-sm border p-2"
-        placeholder="Describe el problema en detalle..."
-      ></textarea>
-    </div>
-
-    <div class="grid grid-cols-2 gap-4">
-      <div>
-        <label for="category" class="block text-sm font-medium text-gray-700">Categoría</label>
-        <select
-          id="category"
-          bind:value={formData.category_id}
-          class="mt-1 block w-full rounded-md border-gray-300 shadow-sm focus:border-indigo-500 focus:ring-indigo-500 sm:text-sm border p-2"
-        >
-          <option value="">-- Seleccionar --</option>
-          {#each categories as category}
-            <option value={category.id}>{category.name}</option>
-          {/each}
-        </select>
-      </div>
-
-      <div>
-        <label for="system" class="block text-sm font-medium text-gray-700">Sistema Afectado</label>
-        <select
-          id="system"
-          bind:value={formData.affected_system_id}
-          class="mt-1 block w-full rounded-md border-gray-300 shadow-sm focus:border-indigo-500 focus:ring-indigo-500 sm:text-sm border p-2"
-        >
-          <option value="">-- Seleccionar --</option>
-          {#each systems as system}
-            <option value={system.id}>{system.name}</option>
-          {/each}
-        </select>
-      </div>
-    </div>
-
-    <div>
-      <label for="priority" class="block text-sm font-medium text-gray-700">Prioridad *</label>
-      <select
-        id="priority"
-        bind:value={formData.priority}
-        class="mt-1 block w-full rounded-md border-gray-300 shadow-sm focus:border-indigo-500 focus:ring-indigo-500 sm:text-sm border p-2"
-      >
-        {#each PRIORITIES as priority}
-          <option value={priority.value}>{priority.label}</option>
-        {/each}
-      </select>
-    </div>
-
-    <div class="mt-5 sm:mt-6 sm:grid sm:grid-cols-2 sm:gap-3 sm:grid-flow-row-dense">
-      <button
-        type="submit"
-        class="w-full inline-flex justify-center rounded-md border border-transparent shadow-sm px-4 py-2 bg-indigo-600 text-base font-medium text-white hover:bg-indigo-700 focus:outline-none focus:ring-2 focus:ring-offset-2 focus:ring-indigo-500 sm:col-start-2 sm:text-sm"
-      >
-        Crear Ticket
-      </button>
-      <button
-        type="button"
-        on:click={() => showModal = false}
-        class="mt-3 w-full inline-flex justify-center rounded-md border border-gray-300 shadow-sm px-4 py-2 bg-white text-base font-medium text-gray-700 hover:bg-gray-50 focus:outline-none focus:ring-2 focus:ring-offset-2 focus:ring-indigo-500 sm:mt-0 sm:col-start-1 sm:text-sm"
-      >
-        Cancelar
-      </button>
-    </div>
-  </form>
-</Modal>
-
-<!-- Modal Editar Ticket -->
-<Modal open={showEditModal} title="Editar Ticket #{selectedTicket?.ticket_number || ''}" on:close={() => showEditModal = false}>
-  <form on:submit|preventDefault={handleUpdate} class="space-y-4">
-    <div>
-      <label for="editStatus" class="block text-sm font-medium text-gray-700">Estado</label>
-      <select
-        id="editStatus"
-        bind:value={editFormData.status}
-        class="mt-1 block w-full rounded-md border-gray-300 shadow-sm focus:border-indigo-500 focus:ring-indigo-500 sm:text-sm border p-2"
-      >
-        {#each STATUSES as status}
-          <option value={status.value}>{status.label}</option>
-        {/each}
-      </select>
-    </div>
-
-    <div>
-      <label for="editPriority" class="block text-sm font-medium text-gray-700">Prioridad</label>
-      <select
-        id="editPriority"
-        bind:value={editFormData.priority}
-        class="mt-1 block w-full rounded-md border-gray-300 shadow-sm focus:border-indigo-500 focus:ring-indigo-500 sm:text-sm border p-2"
-      >
-        {#each PRIORITIES as priority}
-          <option value={priority.value}>{priority.label}</option>
-        {/each}
-      </select>
-    </div>
-
-    <div>
-      <label for="editAssigned" class="block text-sm font-medium text-gray-700">Asignar a</label>
-      <select
-        id="editAssigned"
-        bind:value={editFormData.assigned_to}
-        class="mt-1 block w-full rounded-md border-gray-300 shadow-sm focus:border-indigo-500 focus:ring-indigo-500 sm:text-sm border p-2"
-      >
-        <option value="">-- Sin asignar --</option>
-        {#each users.filter(u => u.role === 'AGENT' || u.role === 'SUPPORT_MANAGER' || u.role === 'ADMIN') as user}
-          <option value={user.id}>{user.first_name} {user.last_name} ({user.role})</option>
-        {/each}
-      </select>
-    </div>
-
-    <div class="bg-gray-50 p-3 rounded">
-      <p class="text-sm text-gray-600"><strong>Asunto:</strong> {selectedTicket?.subject}</p>
-      <p class="text-sm text-gray-600 mt-1"><strong>Creado por:</strong> {getUserName(selectedTicket?.created_by)}</p>
-    </div>
-
-    <div class="mt-5 sm:mt-6 sm:grid sm:grid-cols-2 sm:gap-3 sm:grid-flow-row-dense">
-      <button
-        type="submit"
-        class="w-full inline-flex justify-center rounded-md border border-transparent shadow-sm px-4 py-2 bg-indigo-600 text-base font-medium text-white hover:bg-indigo-700 focus:outline-none focus:ring-2 focus:ring-offset-2 focus:ring-indigo-500 sm:col-start-2 sm:text-sm"
-      >
-        Guardar Cambios
-      </button>
-      <button
-        type="button"
-        on:click={() => showEditModal = false}
-        class="mt-3 w-full inline-flex justify-center rounded-md border border-gray-300 shadow-sm px-4 py-2 bg-white text-base font-medium text-gray-700 hover:bg-gray-50 focus:outline-none focus:ring-2 focus:ring-offset-2 focus:ring-indigo-500 sm:mt-0 sm:col-start-1 sm:text-sm"
-      >
-        Cancelar
-      </button>
-    </div>
-  </form>
-</Modal>
-
-<!-- Modal Eliminar Ticket -->
-<Modal open={showDeleteModal} title="Eliminar Ticket" on:close={() => showDeleteModal = false}>
-  <div class="space-y-4">
-    <div class="bg-red-50 border border-red-200 rounded-md p-4">
-      <div class="flex">
-        <div class="flex-shrink-0">
-          <svg class="h-5 w-5 text-red-400" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-            <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M12 9v2m0 4h.01m-6.938 4h13.856c1.54 0 2.502-1.667 1.732-3L13.732 4c-.77-1.333-2.694-1.333-3.464 0L3.34 16c-.77 1.333.192 3 1.732 3z" />
-          </svg>
-        </div>
-        <div class="ml-3">
-          <h3 class="text-sm font-medium text-red-800">
-            ¿Estás seguro de eliminar este ticket?
-          </h3>
-          <div class="mt-2 text-sm text-red-700">
-            <p>Esta acción no se puede deshacer. Se eliminarán también todos los comentarios y adjuntos asociados.</p>
-          </div>
-        </div>
-      </div>
-    </div>
-
-    <div class="bg-gray-50 p-3 rounded">
-      <p class="text-sm text-gray-600"><strong>Ticket:</strong> {selectedTicket?.ticket_number}</p>
-      <p class="text-sm text-gray-600 mt-1"><strong>Asunto:</strong> {selectedTicket?.subject}</p>
-    </div>
-
-    <div class="mt-5 sm:mt-6 sm:grid sm:grid-cols-2 sm:gap-3 sm:grid-flow-row-dense">
-      <button
-        type="button"
-        on:click={handleDelete}
-        class="w-full inline-flex justify-center rounded-md border border-transparent shadow-sm px-4 py-2 bg-red-600 text-base font-medium text-white hover:bg-red-700 focus:outline-none focus:ring-2 focus:ring-offset-2 focus:ring-red-500 sm:col-start-2 sm:text-sm"
-      >
-        Sí, Eliminar
-      </button>
-      <button
-        type="button"
-        on:click={() => showDeleteModal = false}
-        class="mt-3 w-full inline-flex justify-center rounded-md border border-gray-300 shadow-sm px-4 py-2 bg-white text-base font-medium text-gray-700 hover:bg-gray-50 focus:outline-none focus:ring-2 focus:ring-offset-2 focus:ring-indigo-500 sm:mt-0 sm:col-start-1 sm:text-sm"
-      >
-        Cancelar
-      </button>
-    </div>
-  </div>
-</Modal>

frontend-internal/src/routes/tickets/[id]/+page.svelte

@@ -1,402 +0,0 @@
-<script lang="ts">
-  import { goto } from '$app/navigation';
-  import { page } from '$app/stores';
-  import { toast } from '$lib/stores/toast';
-  import { api } from '$lib/utils/api';
-  import { onMount } from 'svelte';
-
-  let ticketId: string;
-  let ticket = null;
-  let comments = [];
-  let attachments = [];
-  let users = [];
-  let isLoading = false;
-  let newComment = '';
-  let isSubmittingComment = false;
-  let pollingInterval: any = null;
-
-  const STATUSES = [
-    { value: 'NEW', label: 'Nuevo', color: 'blue' },
-    { value: 'IN_PROGRESS', label: 'En Progreso', color: 'indigo' },
-    { value: 'WAITING_CUSTOMER', label: 'Esperando Cliente', color: 'orange' },
-    { value: 'RESOLVED', label: 'Resuelto', color: 'green' },
-    { value: 'CLOSED', label: 'Cerrado', color: 'gray' },
-    { value: 'REOPENED', label: 'Reabierto', color: 'red' }
-  ];
-
-  const PRIORITIES = [
-    { value: 'LOW', label: 'Baja', color: 'gray' },
-    { value: 'MEDIUM', label: 'Media', color: 'blue' },
-    { value: 'HIGH', label: 'Alta', color: 'orange' },
-    { value: 'URGENT', label: 'Urgente', color: 'red' }
-  ];
-
-  async function loadComments() {
-    try {
-      const commentsData = await api.get(`/tickets/${ticketId}/comments`);
-      comments = commentsData;
-    } catch (e) {
-      // No mostrar error en polling silencioso
-      console.error('Error recargando comentarios:', e);
-    }
-  }
-
-  async function loadData() {
-    isLoading = true;
-    try {
-      const [ticketData, commentsData, attachmentsData, usersData] = await Promise.all([
-        api.get(`/tickets/${ticketId}`),
-        api.get(`/tickets/${ticketId}/comments`),
-        api.get(`/tickets/${ticketId}/attachments`),
-        api.get('/users/')
-      ]);
-      ticket = ticketData;
-      comments = commentsData;
-      attachments = attachmentsData;
-      users = usersData;
-    } catch (e) {
-      toast.error('Error cargando ticket: ' + (e.message || 'Error desconocido'));
-    } finally {
-      isLoading = false;
-    }
-  }
-
-  async function handleAddComment() {
-    if (!newComment.trim()) return;
-
-    isSubmittingComment = true;
-    try {
-      const comment = await api.post(`/tickets/${ticketId}/comments`, {
-        content: newComment.trim(),
-        is_internal: false
-      });
-      comments = [...comments, comment];
-      newComment = '';
-      toast.success('Comentario agregado');
-    } catch (e) {
-      toast.error(e.message || 'Error al agregar comentario');
-    } finally {
-      isSubmittingComment = false;
-    }
-  }
-
-  function getStatusBadge(status) {
-    const statusObj = STATUSES.find(s => s.value === status);
-    return statusObj || { label: status, color: 'gray' };
-  }
-
-  function getPriorityBadge(priority) {
-    const priorityObj = PRIORITIES.find(p => p.value === priority);
-    return priorityObj || { label: priority, color: 'gray' };
-  }
-
-  function getUserName(id) {
-    if (!id) return 'Desconocido';
-    const user = users.find(u => u.id === id);
-    return user ? `${user.first_name} ${user.last_name}` : 'Desconocido';
-  }
-
-  function formatDate(dateString) {
-    if (!dateString) return '-';
-    const date = new Date(dateString);
-    return date.toLocaleString('es-ES', {
-      day: '2-digit',
-      month: '2-digit',
-      year: 'numeric',
-      hour: '2-digit',
-      minute: '2-digit'
-    });
-  }
-
-  async function handleDownloadAttachment(attachment: any) {
-    try {
-      await api.downloadFile(
-        `/tickets/${ticketId}/attachments/${attachment.id}/download`,
-        attachment.original_filename
-      );
-      toast.success('Descarga iniciada');
-    } catch (error) {
-      console.error('Download error:', error);
-      toast.error('Error al descargar el archivo');
-    }
-  }
-
-  onMount(() => {
-    ticketId = $page.params.id;
-    if (ticketId) {
-      loadData();
-      // Polling cada 3 segundos
-      pollingInterval = setInterval(() => {
-        loadComments();
-      }, 3000);
-    }
-
-    // Cleanup cuando se desmonte el componente
-    return () => {
-      if (pollingInterval) {
-        clearInterval(pollingInterval);
-      }
-    };
-  });
-</script>
-
-<div class="px-4 py-8 mx-auto max-w-7xl sm:px-6 lg:px-8">
-  {#if isLoading}
-    <div class="text-center py-12">
-      <div class="inline-block animate-spin rounded-full h-8 w-8 border-b-2 border-indigo-600" />
-      <p class="mt-2 text-gray-600">Cargando ticket...</p>
-    </div>
-  {:else if ticket}
-    <!-- Breadcrumb -->
-    <div class="flex items-center space-x-2 text-sm text-gray-500 mb-6">
-      <a href="/tickets" class="hover:text-indigo-600">Tickets</a>
-      <svg class="w-4 h-4" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-        <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M9 5l7 7-7 7" />
-      </svg>
-      <span>#{ticket.ticket_number || ticket.id.substring(0, 8)}</span>
-    </div>
-
-    <div class="grid grid-cols-1 lg:grid-cols-3 gap-6">
-      <!-- Main Content -->
-      <div class="lg:col-span-2 space-y-6">
-        <!-- Ticket Header -->
-        <div class="bg-white shadow rounded-lg">
-          <div class="px-6 py-5 border-b border-gray-200">
-            <div class="flex justify-between items-start">
-              <div class="flex-1">
-                <h1 class="text-2xl font-bold text-gray-900 mb-2">
-                  {ticket.subject || ticket.title}
-                </h1>
-                <div class="flex items-center space-x-3">
-                  <span
-                    class="inline-flex rounded-full px-2 text-xs font-semibold leading-5 bg-{getStatusBadge(
-                      ticket.status
-                    ).color}-100 text-{getStatusBadge(ticket.status).color}-800"
-                  >
-                    {getStatusBadge(ticket.status).label}
-                  </span>
-                  <span
-                    class="inline-flex rounded-full px-2 text-xs font-semibold leading-5 bg-{getPriorityBadge(
-                      ticket.priority
-                    ).color}-100 text-{getPriorityBadge(ticket.priority).color}-800"
-                  >
-                    {getPriorityBadge(ticket.priority).label}
-                  </span>
-                  <span class="text-sm text-gray-500">
-                    Creado {formatDate(ticket.created_at)}
-                  </span>
-                </div>
-              </div>
-
-              <button
-                on:click={() => goto('/tickets')}
-                class="inline-flex items-center px-3 py-2 border border-gray-300 shadow-sm text-sm font-medium rounded-md text-gray-700 bg-white hover:bg-gray-50"
-              >
-                Volver
-              </button>
-            </div>
-          </div>
-
-          <div class="px-6 py-5">
-            <div class="prose max-w-none">
-              <p class="whitespace-pre-wrap text-gray-700">
-                {ticket.description}
-              </p>
-            </div>
-          </div>
-        </div>
-
-        <!-- Attachments Section -->
-        {#if attachments && attachments.length > 0}
-          <div class="bg-white shadow rounded-lg">
-            <div class="px-6 py-5 border-b border-gray-200">
-              <h3 class="text-lg font-semibold text-gray-900">
-                Archivos Adjuntos ({attachments.length})
-              </h3>
-            </div>
-            <div class="px-6 py-5">
-              <div class="space-y-2">
-                {#each attachments as attachment}
-                  <div
-                    class="flex items-center justify-between p-3 bg-gray-50 rounded-lg hover:bg-gray-100 transition-colors"
-                  >
-                    <div class="flex items-center space-x-3">
-                      <div
-                        class="w-10 h-10 bg-indigo-100 rounded-lg flex items-center justify-center flex-shrink-0"
-                      >
-                        <svg
-                          class="w-5 h-5 text-indigo-600"
-                          fill="none"
-                          stroke="currentColor"
-                          viewBox="0 0 24 24"
-                        >
-                          <path
-                            stroke-linecap="round"
-                            stroke-linejoin="round"
-                            stroke-width="2"
-                            d="M15.172 7l-6.586 6.586a2 2 0 102.828 2.828l6.414-6.586a4 4 0 00-5.656-5.656l-6.415 6.585a6 6 0 108.486 8.486L20.5 13"
-                          />
-                        </svg>
-                      </div>
-                      <div class="flex-1 min-w-0">
-                        <p class="text-sm font-medium text-gray-900 truncate">
-                          {attachment.original_filename}
-                        </p>
-                        <p class="text-xs text-gray-500">
-                          {Math.round(attachment.size_bytes / 1024)} KB
-                          {#if attachment.uploaded_by_name}
-                            • Subido por {attachment.uploaded_by_name}
-                          {/if}
-                          {#if attachment.uploaded_at}
-                            • {formatDate(attachment.uploaded_at)}
-                          {/if}
-                        </p>
-                      </div>
-                    </div>
-                    <button
-                      on:click={() => handleDownloadAttachment(attachment)}
-                      class="inline-flex items-center p-2 text-sm font-medium text-indigo-600 hover:bg-indigo-50 rounded-md transition-colors"
-                      title="Descargar {attachment.original_filename}"
-                    >
-                      <svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24">
-                        <path
-                          stroke-linecap="round"
-                          stroke-linejoin="round"
-                          stroke-width="2"
-                          d="M12 10v6m0 0l-3-3m3 3l3-3m2 8H7a2 2 0 01-2-2V5a2 2 0 012-2h5.586a1 1 0 01.707.293l5.414 5.414a1 1 0 01.293.707V19a2 2 0 01-2 2z"
-                        />
-                      </svg>
-                    </button>
-                  </div>
-                {/each}
-              </div>
-            </div>
-          </div>
-        {/if}
-
-        <!-- Comments Section -->
-        <div class="bg-white shadow rounded-lg">
-          <div class="px-6 py-5 border-b border-gray-200">
-            <h3 class="text-lg font-semibold text-gray-900">Conversación</h3>
-          </div>
-          <div class="px-6 py-5">
-            {#if comments.length === 0}
-              <p class="text-gray-500 text-center py-4">
-                No hay comentarios aún. ¡Sé el primero en comentar!
-              </p>
-            {:else}
-              <div class="space-y-4">
-                {#each comments as comment}
-                  <div class="flex space-x-3">
-                    <div
-                      class="w-8 h-8 bg-indigo-100 rounded-full flex items-center justify-center flex-shrink-0"
-                    >
-                      <span class="text-indigo-600 text-xs font-medium">
-                        {comment.author_name
-                          ? comment.author_name
-                              .split(' ')
-                              .map(n => n[0])
-                              .join('')
-                          : '??'}
-                      </span>
-                    </div>
-                    <div class="flex-1 min-w-0">
-                      <div class="flex items-center space-x-2 mb-1">
-                        <span class="text-sm font-medium text-gray-900">
-                          {comment.author_name || 'Usuario Desconocido'}
-                        </span>
-                        <span class="text-xs text-gray-500">
-                          {formatDate(comment.created_at)}
-                        </span>
-                        {#if comment.is_internal}
-                          <span class="bg-red-100 text-red-700 text-xs px-2 py-0.5 rounded">
-                            Interno
-                          </span>
-                        {/if}
-                      </div>
-                      <p class="text-gray-700 whitespace-pre-wrap">
-                        {comment.content}
-                      </p>
-                    </div>
-                  </div>
-                {/each}
-              </div>
-            {/if}
-
-            <!-- Add Comment Form -->
-            <div class="mt-6 pt-6 border-t border-gray-200">
-              <form on:submit|preventDefault={handleAddComment} class="space-y-4">
-                <textarea
-                  rows="4"
-                  class="block w-full rounded-md border-gray-300 shadow-sm focus:border-indigo-500 focus:ring-indigo-500 sm:text-sm border p-2"
-                  placeholder="Escribe tu comentario o respuesta..."
-                  bind:value={newComment}
-                  disabled={isSubmittingComment}
-                />
-
-                <div class="flex justify-end">
-                  <button
-                    type="submit"
-                    class="inline-flex items-center px-4 py-2 border border-transparent text-sm font-medium rounded-md shadow-sm text-white bg-indigo-600 hover:bg-indigo-700 focus:outline-none focus:ring-2 focus:ring-offset-2 focus:ring-indigo-500 disabled:opacity-50"
-                    disabled={isSubmittingComment || !newComment.trim()}
-                  >
-                    {#if isSubmittingComment}
-                      <div class="flex items-center space-x-2">
-                        <div
-                          class="inline-block animate-spin rounded-full h-4 w-4 border-b-2 border-white"
-                        />
-                        <span>Enviando...</span>
-                      </div>
-                    {:else}
-                      Enviar Comentario
-                    {/if}
-                  </button>
-                </div>
-              </form>
-            </div>
-          </div>
-        </div>
-      </div>
-
-      <!-- Sidebar -->
-      <div class="space-y-6">
-        <!-- Ticket Info -->
-        <div class="bg-white shadow rounded-lg">
-          <div class="px-6 py-5 border-b border-gray-200">
-            <h3 class="text-lg font-semibold text-gray-900">Información</h3>
-          </div>
-          <div class="px-6 py-5 space-y-4">
-            <div>
-              <dt class="text-sm font-medium text-gray-500">ID del Ticket</dt>
-              <dd class="text-sm text-gray-900 font-mono">
-                #{ticket.ticket_number || ticket.id.substring(0, 8)}
-              </dd>
-            </div>
-
-            <div>
-              <dt class="text-sm font-medium text-gray-500">Creado por</dt>
-              <dd class="text-sm text-gray-900">{getUserName(ticket.created_by)}</dd>
-            </div>
-
-            {#if ticket.assigned_to}
-              <div>
-                <dt class="text-sm font-medium text-gray-500">Asignado a</dt>
-                <dd class="text-sm text-gray-900">{getUserName(ticket.assigned_to)}</dd>
-              </div>
-            {/if}
-
-            <div>
-              <dt class="text-sm font-medium text-gray-500">Creado</dt>
-              <dd class="text-sm text-gray-900">{formatDate(ticket.created_at)}</dd>
-            </div>
-
-            <div>
-              <dt class="text-sm font-medium text-gray-500">Última actualización</dt>
-              <dd class="text-sm text-gray-900">{formatDate(ticket.updated_at)}</dd>
-            </div>
-          </div>
-        </div>
-      </div>
-    </div>
-  {/if}
-</div>