icamarillo
517297e89a
- Extraccion de helpers en backend: audit_helpers.py, helpers.py - Modularizacion de schemas en archivos individuales por dominio - Reduccion de audit.py en 953 lineas (74% del archivo) - Reduccion de tickets.py en 655 lineas (60% del archivo) - Expansion de auth.py con recuperacion de contrasenia y tokens - Nuevos modulos: core/email.py, core/cache.py - Reorganizacion de scripts a backend/scripts/ - Frontend: refactorizacion de audit page con array-driven components - Frontend: correccion de 11 errores ortograficos en tickets page - Frontend: proxy Docker corregido en vite.config.js - Frontend: nuevas rutas forgot-password, reset-password, organization, profile - Nuevas utilidades TS: colorUtils.ts, dateFormats.ts - 5 nuevos archivos de tests unitarios en backend/tests/unit/ - Eliminacion de 3 scripts temporales de prueba - Documentacion tecnica: CAMBIOS_v1.10.0.md, OPTIMIZACIONES_RENDIMIENTO.md
76 lines
1.9 KiB
Python
76 lines
1.9 KiB
Python
"""
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Ticket Schemas - ServiceManagerWeb
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Pydantic schemas para gestión de tickets y comentarios.
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"""
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from pydantic import BaseModel, ConfigDict
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from typing import Optional
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from datetime import datetime
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class TicketCreate(BaseModel):
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"""Schema para crear un ticket."""
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subject: str
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description: str
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category_id: Optional[str] = None
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affected_system_id: Optional[str] = None
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priority: str = "MEDIUM"
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class TicketUpdate(BaseModel):
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"""Schema para actualizar un ticket."""
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subject: Optional[str] = None
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description: Optional[str] = None
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status: Optional[str] = None
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priority: Optional[str] = None
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assigned_to: Optional[str] = None
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class TicketResponse(BaseModel):
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"""Schema de respuesta con todos los campos públicos del ticket."""
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model_config = ConfigDict(from_attributes=True)
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id: str
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ticket_number: str
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subject: str
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title: str
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description: str
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status: str
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priority: str
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category_id: Optional[str] = None
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affected_system_id: Optional[str] = None
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created_by: str
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assigned_to: Optional[str] = None
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created_at: datetime
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updated_at: datetime
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sla_response_due: Optional[datetime] = None
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sla_resolution_due: Optional[datetime] = None
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first_response_at: Optional[datetime] = None
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resolved_at: Optional[datetime] = None
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class TicketCloseRequest(BaseModel):
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"""Schema para cerrar un ticket con resolución opcional."""
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resolution: Optional[str] = None
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class CommentCreate(BaseModel):
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"""Schema para crear un comentario en un ticket."""
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content: str
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is_internal: bool = False
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class CommentResponse(BaseModel):
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"""Schema de respuesta de comentario."""
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id: str
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ticket_id: str
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author_id: str
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author_name: str
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content: str
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is_internal: bool
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created_at: datetime
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updated_at: datetime
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model_config = ConfigDict(from_attributes=True)
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