228 lines
7.5 KiB
Svelte
228 lines
7.5 KiB
Svelte
<script lang="ts">
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import { auth } from '$lib/stores/auth';
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import { toast } from '$lib/stores/toast';
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import { api } from '$lib/utils/api';
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import { createEventDispatcher } from 'svelte';
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export let issue: any;
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export let ticketId: string;
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const dispatch = createEventDispatcher();
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const STATUSES = [
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{ value: 'OPEN', label: 'Abierto', color: 'blue' },
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{ value: 'IN_PROGRESS', label: 'En Progreso', color: 'indigo' },
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{ value: 'RESOLVED', label: 'Resuelto', color: 'green' },
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{ value: 'CLOSED', label: 'Cerrado', color: 'gray' }
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];
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const PRIORITIES = [
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{ value: 'LOW', label: 'Baja', color: 'gray' },
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{ value: 'MEDIUM', label: 'Media', color: 'blue' },
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{ value: 'HIGH', label: 'Alta', color: 'orange' },
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{ value: 'URGENT', label: 'Urgente', color: 'red' }
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];
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let isUpdatingStatus = false;
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let isDeleting = false;
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$: canManage = $auth.user?.role === 'ADMIN' || $auth.user?.role === 'CLIENT_ADMIN';
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$: statusObj = STATUSES.find(s => s.value === issue.status) || STATUSES[0];
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$: priorityObj = PRIORITIES.find(p => p.value === issue.priority) || PRIORITIES[1];
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function formatDate(dateString: string) {
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return new Date(dateString).toLocaleString('es-ES', {
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day: '2-digit',
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month: '2-digit',
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year: 'numeric',
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hour: '2-digit',
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minute: '2-digit'
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});
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}
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async function handleStatusChange(e: Event) {
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const newStatus = (e.target as HTMLSelectElement).value;
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isUpdatingStatus = true;
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try {
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const updated = await api.patch(`/tickets/${ticketId}/issues/${issue.id}/status`, {
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status: newStatus
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});
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issue = updated;
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toast.success('Estado actualizado');
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dispatch('updated', updated);
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} catch (err: any) {
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toast.error(err.message || 'Error al actualizar estado');
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} finally {
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isUpdatingStatus = false;
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}
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}
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async function handleDelete() {
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if (!confirm('¿Eliminar este asunto? Esta acción no se puede deshacer.')) return;
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isDeleting = true;
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try {
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await api.delete(`/tickets/${ticketId}/issues/${issue.id}`);
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toast.success('Asunto eliminado');
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dispatch('deleted', issue.id);
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dispatch('close');
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} catch (err: any) {
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toast.error(err.message || 'Error al eliminar');
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} finally {
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isDeleting = false;
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}
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}
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function handleClose() {
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dispatch('close');
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}
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</script>
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<div class="fixed inset-0 z-50 overflow-y-auto">
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<div class="flex min-h-full items-center justify-center p-4">
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<div
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class="fixed inset-0 bg-gray-500 bg-opacity-75"
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on:click={handleClose}
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role="button"
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tabindex="-1"
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on:keydown={e => e.key === 'Escape' && handleClose()}
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/>
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<div class="relative bg-white rounded-lg shadow-xl w-full max-w-lg z-10">
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<!-- Header -->
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<div class="flex items-center justify-between px-6 py-4 border-b border-gray-200">
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<h3 class="text-lg font-semibold text-gray-900">Detalle del Asunto</h3>
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<button type="button" on:click={handleClose} class="text-gray-400 hover:text-gray-500">
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<svg class="h-5 w-5" fill="none" viewBox="0 0 24 24" stroke="currentColor">
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<path
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stroke-linecap="round"
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stroke-linejoin="round"
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stroke-width="2"
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d="M6 18L18 6M6 6l12 12"
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/>
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</svg>
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</button>
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</div>
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<!-- Body -->
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<div class="px-6 py-5 space-y-4">
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<!-- Status + Priority -->
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<div class="flex items-center gap-3">
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<span
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class="inline-flex items-center px-2.5 py-0.5 rounded-full text-xs font-medium
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bg-{priorityObj.color}-100 text-{priorityObj.color}-800"
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>
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{priorityObj.label}
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</span>
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<span
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class="inline-flex items-center px-2.5 py-0.5 rounded-full text-xs font-medium
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bg-{statusObj.color}-100 text-{statusObj.color}-800"
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>
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{statusObj.label}
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</span>
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</div>
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<!-- Contenido -->
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<div>
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<p class="text-sm font-medium text-gray-500 mb-1">Descripción</p>
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<p class="text-sm text-gray-900 whitespace-pre-wrap bg-gray-50 rounded-md p-3">
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{issue.content}
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</p>
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</div>
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<!-- Creado por / cuando -->
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<div class="flex justify-between text-sm text-gray-500">
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<span
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>Creado por <span class="font-medium text-gray-700">{issue.created_by_name}</span></span
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>
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<span>{formatDate(issue.created_at)}</span>
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</div>
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<!-- Usuarios etiquetados -->
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{#if issue.tagged_users?.length > 0}
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<div>
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<p class="text-sm font-medium text-gray-500 mb-2">Usuarios etiquetados</p>
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<div class="flex flex-wrap gap-2">
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{#each issue.tagged_users as user}
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<div
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class="flex items-center gap-1.5 bg-blue-50 text-blue-700 px-2.5 py-1 rounded-full text-xs"
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>
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<span class="font-medium">{user.full_name}</span>
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<span class="text-blue-400">·</span>
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<span>{user.email}</span>
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</div>
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{/each}
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</div>
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</div>
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{/if}
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<!-- Adjunto -->
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{#if issue.attachment_filename}
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<div>
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<p class="text-sm font-medium text-gray-500 mb-1">Adjunto</p>
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<div class="flex items-center gap-2 bg-gray-50 rounded-md p-2">
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<svg
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class="h-4 w-4 text-gray-400"
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fill="none"
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viewBox="0 0 24 24"
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stroke="currentColor"
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>
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<path
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stroke-linecap="round"
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stroke-linejoin="round"
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stroke-width="2"
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d="M15.172 7l-6.586 6.586a2 2 0 102.828 2.828l6.414-6.586a4 4 0 00-5.656-5.656l-6.415 6.585a6 6 0 108.486 8.486L20.5 13"
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/>
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</svg>
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<span class="text-sm text-gray-700">{issue.attachment_filename}</span>
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</div>
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</div>
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{/if}
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<!-- Cambiar status (solo admins) -->
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{#if canManage}
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<div>
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<label class="block text-sm font-medium text-gray-500 mb-1">Cambiar estado</label>
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<select
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value={issue.status}
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on:change={handleStatusChange}
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disabled={isUpdatingStatus}
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class="block w-full rounded-md border border-gray-300 shadow-sm
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focus:border-blue-500 focus:ring-blue-500 sm:text-sm p-2
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disabled:opacity-50"
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>
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{#each STATUSES as s}
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<option value={s.value}>{s.label}</option>
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{/each}
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</select>
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</div>
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{/if}
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</div>
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<!-- Footer -->
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<div class="flex justify-between px-6 py-4 border-t border-gray-200">
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{#if canManage}
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<button
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type="button"
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on:click={handleDelete}
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disabled={isDeleting}
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class="px-4 py-2 text-sm font-medium text-red-700 bg-red-50 border
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border-red-200 rounded-md hover:bg-red-100 disabled:opacity-50"
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>
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{isDeleting ? 'Eliminando...' : 'Eliminar asunto'}
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</button>
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{:else}
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<div />
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{/if}
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<button
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type="button"
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on:click={handleClose}
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class="px-4 py-2 text-sm font-medium text-gray-700 bg-white border
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border-gray-300 rounded-md shadow-sm hover:bg-gray-50"
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>
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Cerrar
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</button>
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</div>
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</div>
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</div>
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</div>
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