49 lines
2.0 KiB
Python
49 lines
2.0 KiB
Python
"""
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Category Model - ServiceManagerWeb
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Categorías de tickets por tenant
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"""
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from sqlalchemy import String, Text, Boolean, Integer, ForeignKey, UniqueConstraint
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from sqlalchemy.orm import Mapped, mapped_column, relationship
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from typing import List, Optional
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import uuid
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from app.core.database import Base, GUID
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class Category(Base):
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"""Modelo de categorías de tickets (ticket_categories en BD)"""
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__tablename__ = "ticket_categories" # ✅ CORREGIDO: nombre correcto de tabla
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# Campos básicos
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name: Mapped[str] = mapped_column(String(100), nullable=False)
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description: Mapped[Optional[str]] = mapped_column(Text, nullable=True)
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is_active: Mapped[bool] = mapped_column(Boolean, default=True, nullable=False)
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# ✅ CORREGIDO: tenant_id es obligatorio para multi-tenancy
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tenant_id: Mapped[uuid.UUID] = mapped_column(
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GUID(),
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ForeignKey("tenants.id", ondelete="CASCADE"),
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nullable=False # ✅ Obligatorio
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)
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# ✅ AÑADIDOS: Campos de SLA según schema.sql
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color: Mapped[Optional[str]] = mapped_column(String(7), nullable=True)
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sla_response_hours: Mapped[int] = mapped_column(Integer, default=24, nullable=False)
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sla_resolution_hours: Mapped[int] = mapped_column(Integer, default=72, nullable=False)
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auto_assign_to: Mapped[Optional[uuid.UUID]] = mapped_column(
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GUID(),
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ForeignKey("users.id"),
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nullable=True
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)
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# Relationships
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tickets: Mapped[List["Ticket"]] = relationship("Ticket", back_populates="category")
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tenant: Mapped["Tenant"] = relationship("Tenant")
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auto_assign_user: Mapped[Optional["User"]] = relationship("User", foreign_keys=[auto_assign_to])
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# ✅ AÑADIDO: Constraint único por tenant (no puede haber categorías duplicadas en el mismo tenant)
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__table_args__ = (
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UniqueConstraint('tenant_id', 'name', name='uq_ticket_categories_tenant_name'),
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)
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def __repr__(self) -> str:
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return f"<Category(id={self.id}, name='{self.name}', tenant_id={self.tenant_id})>" |