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<script lang="ts">
import { onMount } from 'svelte';
import { auth } from '$lib/stores/auth.js';
import { tickets } from '$lib/stores/tickets.js';
import { goto } from '$app/navigation';
import Icon from '$lib/components/Icon.svelte';
onMount(() => {
// Redirect if not authenticated
if (!$auth.isAuthenticated) {
goto('/login');
return;
}
// Load user's tickets
tickets.loadTickets();
});
</script>
<svelte:head>
<title>ServiceManager - Mesa de Ayuda</title>
</svelte:head>
<div class="max-w-7xl mx-auto px-4 sm:px-6 lg:px-8 py-8">
<!-- Welcome Section -->
<div class="bg-gradient-to-r from-primary-500 to-primary-600 rounded-lg p-8 text-white mb-8">
<div class="max-w-3xl">
<h1 class="text-3xl font-bold mb-2">
Bienvenido, {$auth.user?.first_name} {$auth.user?.last_name}
</h1>
<p class="text-primary-100 text-lg">
Gestiona tus tickets de soporte de manera eficiente. Crea nuevos tickets,
da seguimiento a los existentes y mantente actualizado con el estado de tus solicitudes.
</p>
</div>
</div>
<!-- Quick Actions -->
<div class="grid grid-cols-1 md:grid-cols-3 gap-6 mb-8">
<a
href="/tickets/new"
class="card hover:shadow-lg transition-shadow group cursor-pointer"
>
<div class="card-content text-center">
<div class="w-12 h-12 bg-primary-100 rounded-lg flex items-center justify-center mx-auto mb-4 group-hover:bg-primary-200 transition-colors">
<Icon name="plus" size="w-6 h-6" className="text-primary-600" />
</div>
<h3 class="text-lg font-medium text-gray-900 mb-2">Crear Ticket</h3>
<p class="text-gray-600 text-sm">
Reporta un problema o solicita soporte técnico
</p>
</div>
</a>
<a
href="/tickets"
class="card hover:shadow-lg transition-shadow group cursor-pointer"
>
<div class="card-content text-center">
<div class="w-12 h-12 bg-blue-100 rounded-lg flex items-center justify-center mx-auto mb-4 group-hover:bg-blue-200 transition-colors">
<Icon name="ticket" size="w-6 h-6" className="text-blue-600" />
</div>
<h3 class="text-lg font-medium text-gray-900 mb-2">Mis Tickets</h3>
<p class="text-gray-600 text-sm">
Consulta el estado de todos tus tickets
</p>
</div>
</a>
<a
href="/profile"
class="card hover:shadow-lg transition-shadow group cursor-pointer"
>
<div class="card-content text-center">
<div class="w-12 h-12 bg-green-100 rounded-lg flex items-center justify-center mx-auto mb-4 group-hover:bg-green-200 transition-colors">
<Icon name="user" size="w-6 h-6" className="text-green-600" />
</div>
<h3 class="text-lg font-medium text-gray-900 mb-2">Mi Perfil</h3>
<p class="text-gray-600 text-sm">
Actualiza tu información personal
</p>
</div>
</a>
</div>
<!-- Recent Tickets -->
<div class="card">
<div class="card-header">
<h2 class="text-xl font-semibold text-gray-900">Tickets Recientes</h2>
<p class="text-gray-600 mt-1">Últimos tickets que has creado o actualizado</p>
</div>
<div class="card-content">
{#if $tickets.isLoading}
<div class="text-center py-8">
<div class="spinner w-8 h-8 mx-auto mb-4"></div>
<p class="text-gray-600">Cargando tickets...</p>
</div>
{:else if $tickets.error}
<div class="text-center py-8">
<div class="w-12 h-12 bg-red-100 rounded-lg flex items-center justify-center mx-auto mb-4">
<svg class="w-6 h-6 text-red-600" fill="none" stroke="currentColor" viewBox="0 0 24 24">
<path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M12 8v4m0 4h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z" />
</svg>
</div>
<p class="text-gray-600 mb-4">Error al cargar los tickets</p>
<button
on:click={() => tickets.loadTickets()}
class="btn-primary px-4 py-2"
>
Reintentar
</button>
</div>
{:else if $tickets.tickets.length === 0}
<div class="text-center py-8">
<div class="w-12 h-12 bg-gray-100 rounded-lg flex items-center justify-center mx-auto mb-4">
<svg class="w-6 h-6 text-gray-400" fill="none" stroke="currentColor" viewBox="0 0 24 24">
<path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M9 5H7a2 2 0 00-2 2v10a2 2 0 002 2h8a2 2 0 002-2V7a2 2 0 00-2-2h-2M9 5a2 2 0 002 2h2a2 2 0 002-2M9 5a2 2 0 012-2h2a2 2 0 012 2" />
</svg>
</div>
<p class="text-gray-600 mb-4">No tienes tickets creados</p>
<a href="/tickets/new" class="btn-primary px-4 py-2">
Crear tu primer ticket
</a>
</div>
{:else}
<div class="space-y-4">
{#each $tickets.tickets.slice(0, 5) as ticket (ticket.id)}
<div class="border border-gray-200 rounded-lg p-4 hover:bg-gray-50 transition-colors">
<div class="flex justify-between items-start">
<div class="flex-1">
<h3 class="font-medium text-gray-900 mb-1">
<a href="/tickets/{ticket.id}" class="hover:text-primary-600">
{ticket.title}
</a>
</h3>
<p class="text-gray-600 text-sm line-clamp-2 mb-2">
{ticket.description}
</p>
<div class="flex items-center space-x-4 text-xs text-gray-500">
<span>#{ticket.id.substring(0, 8)}</span>
<span>{new Date(ticket.created_at).toLocaleDateString('es-ES')}</span>
</div>
</div>
<div class="ml-4">
<span class="badge-{ticket.status.toLowerCase().replace('_', '-')}">
{ticket.status === 'NEW' ? 'Nuevo' :
ticket.status === 'IN_PROGRESS' ? 'En Progreso' :
ticket.status === 'WAITING_FOR_CLIENT' ? 'Esperando Cliente' :
ticket.status === 'RESOLVED' ? 'Resuelto' :
ticket.status === 'CLOSED' ? 'Cerrado' : 'Reabierto'}
</span>
</div>
</div>
</div>
{/each}
{#if $tickets.tickets.length > 5}
<div class="text-center pt-4 border-t border-gray-200">
<a href="/tickets" class="btn-secondary px-4 py-2">
Ver todos los tickets ({$tickets.tickets.length})
</a>
</div>
{/if}
</div>
{/if}
</div>
</div>
</div>
<style>
.line-clamp-2 {
display: -webkit-box;
-webkit-line-clamp: 2;
-webkit-box-orient: vertical;
overflow: hidden;
}
</style>