Descarga de archivos implementada

This commit is contained in:
2026-02-10 13:39:39 -07:00
parent e766e5b747
commit a8e7af87dc
11 changed files with 832 additions and 449 deletions

View File

@@ -1,13 +1,14 @@
<script lang="ts">
import { onMount } from 'svelte';
import { page } from '$app/stores';
import { goto } from '$app/navigation';
import { api } from '$lib/utils/api';
import { page } from '$app/stores';
import { toast } from '$lib/stores/toast';
import { api } from '$lib/utils/api';
import { onMount } from 'svelte';
let ticketId: string;
let ticket = null;
let comments = [];
let attachments = [];
let users = [];
let isLoading = false;
let newComment = '';
@@ -31,25 +32,27 @@
];
async function loadComments() {
try {
const commentsData = await api.get(`/tickets/${ticketId}/comments`);
comments = commentsData;
} catch (e) {
// No mostrar error en polling silencioso
console.error('Error recargando comentarios:', e);
try {
const commentsData = await api.get(`/tickets/${ticketId}/comments`);
comments = commentsData;
} catch (e) {
// No mostrar error en polling silencioso
console.error('Error recargando comentarios:', e);
}
}
}
async function loadData() {
isLoading = true;
try {
const [ticketData, commentsData, usersData] = await Promise.all([
const [ticketData, commentsData, attachmentsData, usersData] = await Promise.all([
api.get(`/tickets/${ticketId}`),
api.get(`/tickets/${ticketId}/comments`),
api.get(`/tickets/${ticketId}/attachments`),
api.get('/users/')
]);
ticket = ticketData;
comments = commentsData;
attachments = attachmentsData;
users = usersData;
} catch (e) {
toast.error('Error cargando ticket: ' + (e.message || 'Error desconocido'));
@@ -105,30 +108,42 @@
});
}
async function handleDownloadAttachment(attachment: any) {
try {
await api.downloadFile(
`/tickets/${ticketId}/attachments/${attachment.id}/download`,
attachment.original_filename
);
toast.success('Descarga iniciada');
} catch (error) {
console.error('Download error:', error);
toast.error('Error al descargar el archivo');
}
}
onMount(() => {
ticketId = $page.params.id;
if (ticketId) {
loadData();
// Polling cada 3 segundos
pollingInterval = setInterval(() => {
loadComments();
}, 3000);
}
// Cleanup cuando se desmonte el componente
return () => {
if (pollingInterval) {
clearInterval(pollingInterval);
// Polling cada 3 segundos
pollingInterval = setInterval(() => {
loadComments();
}, 3000);
}
};
});
// Cleanup cuando se desmonte el componente
return () => {
if (pollingInterval) {
clearInterval(pollingInterval);
}
};
});
</script>
<div class="px-4 py-8 mx-auto max-w-7xl sm:px-6 lg:px-8">
{#if isLoading}
<div class="text-center py-12">
<div class="inline-block animate-spin rounded-full h-8 w-8 border-b-2 border-indigo-600"></div>
<div class="inline-block animate-spin rounded-full h-8 w-8 border-b-2 border-indigo-600" />
<p class="mt-2 text-gray-600">Cargando ticket...</p>
</div>
{:else if ticket}
@@ -153,10 +168,18 @@
{ticket.subject || ticket.title}
</h1>
<div class="flex items-center space-x-3">
<span class="inline-flex rounded-full px-2 text-xs font-semibold leading-5 bg-{getStatusBadge(ticket.status).color}-100 text-{getStatusBadge(ticket.status).color}-800">
<span
class="inline-flex rounded-full px-2 text-xs font-semibold leading-5 bg-{getStatusBadge(
ticket.status
).color}-100 text-{getStatusBadge(ticket.status).color}-800"
>
{getStatusBadge(ticket.status).label}
</span>
<span class="inline-flex rounded-full px-2 text-xs font-semibold leading-5 bg-{getPriorityBadge(ticket.priority).color}-100 text-{getPriorityBadge(ticket.priority).color}-800">
<span
class="inline-flex rounded-full px-2 text-xs font-semibold leading-5 bg-{getPriorityBadge(
ticket.priority
).color}-100 text-{getPriorityBadge(ticket.priority).color}-800"
>
{getPriorityBadge(ticket.priority).label}
</span>
<span class="text-sm text-gray-500">
@@ -164,7 +187,7 @@
</span>
</div>
</div>
<button
on:click={() => goto('/tickets')}
class="inline-flex items-center px-3 py-2 border border-gray-300 shadow-sm text-sm font-medium rounded-md text-gray-700 bg-white hover:bg-gray-50"
@@ -183,6 +206,74 @@
</div>
</div>
<!-- Attachments Section -->
{#if attachments && attachments.length > 0}
<div class="bg-white shadow rounded-lg">
<div class="px-6 py-5 border-b border-gray-200">
<h3 class="text-lg font-semibold text-gray-900">
Archivos Adjuntos ({attachments.length})
</h3>
</div>
<div class="px-6 py-5">
<div class="space-y-2">
{#each attachments as attachment}
<div
class="flex items-center justify-between p-3 bg-gray-50 rounded-lg hover:bg-gray-100 transition-colors"
>
<div class="flex items-center space-x-3">
<div
class="w-10 h-10 bg-indigo-100 rounded-lg flex items-center justify-center flex-shrink-0"
>
<svg
class="w-5 h-5 text-indigo-600"
fill="none"
stroke="currentColor"
viewBox="0 0 24 24"
>
<path
stroke-linecap="round"
stroke-linejoin="round"
stroke-width="2"
d="M15.172 7l-6.586 6.586a2 2 0 102.828 2.828l6.414-6.586a4 4 0 00-5.656-5.656l-6.415 6.585a6 6 0 108.486 8.486L20.5 13"
/>
</svg>
</div>
<div class="flex-1 min-w-0">
<p class="text-sm font-medium text-gray-900 truncate">
{attachment.original_filename}
</p>
<p class="text-xs text-gray-500">
{Math.round(attachment.size_bytes / 1024)} KB
{#if attachment.uploaded_by_name}
• Subido por {attachment.uploaded_by_name}
{/if}
{#if attachment.uploaded_at}
{formatDate(attachment.uploaded_at)}
{/if}
</p>
</div>
</div>
<button
on:click={() => handleDownloadAttachment(attachment)}
class="inline-flex items-center p-2 text-sm font-medium text-indigo-600 hover:bg-indigo-50 rounded-md transition-colors"
title="Descargar {attachment.original_filename}"
>
<svg class="w-5 h-5" fill="none" stroke="currentColor" viewBox="0 0 24 24">
<path
stroke-linecap="round"
stroke-linejoin="round"
stroke-width="2"
d="M12 10v6m0 0l-3-3m3 3l3-3m2 8H7a2 2 0 01-2-2V5a2 2 0 012-2h5.586a1 1 0 01.707.293l5.414 5.414a1 1 0 01.293.707V19a2 2 0 01-2 2z"
/>
</svg>
</button>
</div>
{/each}
</div>
</div>
</div>
{/if}
<!-- Comments Section -->
<div class="bg-white shadow rounded-lg">
<div class="px-6 py-5 border-b border-gray-200">
@@ -197,9 +288,16 @@
<div class="space-y-4">
{#each comments as comment}
<div class="flex space-x-3">
<div class="w-8 h-8 bg-indigo-100 rounded-full flex items-center justify-center flex-shrink-0">
<div
class="w-8 h-8 bg-indigo-100 rounded-full flex items-center justify-center flex-shrink-0"
>
<span class="text-indigo-600 text-xs font-medium">
{comment.author_name ? comment.author_name.split(' ').map(n => n[0]).join('') : '??'}
{comment.author_name
? comment.author_name
.split(' ')
.map(n => n[0])
.join('')
: '??'}
</span>
</div>
<div class="flex-1 min-w-0">
@@ -234,7 +332,7 @@
placeholder="Escribe tu comentario o respuesta..."
bind:value={newComment}
disabled={isSubmittingComment}
></textarea>
/>
<div class="flex justify-end">
<button
@@ -244,7 +342,9 @@
>
{#if isSubmittingComment}
<div class="flex items-center space-x-2">
<div class="inline-block animate-spin rounded-full h-4 w-4 border-b-2 border-white"></div>
<div
class="inline-block animate-spin rounded-full h-4 w-4 border-b-2 border-white"
/>
<span>Enviando...</span>
</div>
{:else}
@@ -268,7 +368,9 @@
<div class="px-6 py-5 space-y-4">
<div>
<dt class="text-sm font-medium text-gray-500">ID del Ticket</dt>
<dd class="text-sm text-gray-900 font-mono">#{ticket.ticket_number || ticket.id.substring(0, 8)}</dd>
<dd class="text-sm text-gray-900 font-mono">
#{ticket.ticket_number || ticket.id.substring(0, 8)}
</dd>
</div>
<div>
@@ -297,4 +399,4 @@
</div>
</div>
{/if}
</div>
</div>