Subir todos los cambios recientes a la rama principal

backend/app/api/v1/endpoints/tickets.py

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+from fastapi import APIRouter, Depends, HTTPException, status
+from sqlalchemy.ext.asyncio import AsyncSession
+from sqlalchemy import select
+from pydantic import BaseModel
+from typing import List
+import uuid
+from sqlalchemy.exc import NoResultFound
+
+from app.core.database import get_db
+from app.models.ticket import Ticket  # Asegúrate de tener el modelo Ticket
+from app.models.category import Category  # Ensure Category model is imported
+from app.api import deps  # Para autenticación y permisos
+from app.models.user import User  # Asegúrate de importar el modelo User
+
+router = APIRouter()
+
+# Esquema para crear un ticket
+class TicketCreate(BaseModel):
+    title: str
+    description: str
+    category_id: uuid.UUID
+    priority: str
+
+# Esquema para devolver un ticket
+class TicketResponse(BaseModel):
+    id: uuid.UUID
+    title: str
+    description: str
+    category_id: uuid.UUID
+    priority: str
+    created_at: str
+
+@router.post("/", response_model=TicketResponse)
+async def create_ticket(
+    ticket: TicketCreate,
+    db: AsyncSession = Depends(get_db),
+    current_user: User = Depends(deps.get_current_active_user)  # Verifica que el usuario esté autenticado
+):
+    # Validate if the category exists
+    try:
+        category = await db.execute(select(Category).where(Category.id == ticket.category_id))
+        category = category.scalar_one()
+    except NoResultFound:
+        raise HTTPException(status_code=404, detail="Category not found")
+
+    # Crear un nuevo ticket
+    db_ticket = Ticket(
+        ticket_number=str(uuid.uuid4())[:8],  # Generate a unique ticket number
+        subject=ticket.title,
+        description=ticket.description,
+        category_id=ticket.category_id,
+        priority=ticket.priority,
+        created_by=current_user.id,
+        tenant_id=current_user.tenant_id
+    )
+    db.add(db_ticket)
+    await db.commit()
+    await db.refresh(db_ticket)
+    return db_ticket
+
+@router.get("/", response_model=List[TicketResponse])
+async def get_tickets(
+    db: AsyncSession = Depends(get_db),
+    current_user: User = Depends(deps.get_current_active_user)  # Verifica que el usuario esté autenticado
+):
+    try:
+        result = await db.execute(select(Ticket).where(Ticket.tenant_id == current_user.tenant_id))
+        tickets = result.scalars().all()
+        return tickets
+    except Exception as e:
+        # Log the error for debugging purposes
+        import logging
+        logger = logging.getLogger("tickets")
+        logger.exception("Error fetching tickets for tenant_id=%s", current_user.tenant_id)
+        raise HTTPException(status_code=500, detail="An error occurred while fetching tickets.")