🚀 Release v1.4.1 - Enhanced Ticket Management Features

✨ New Features:
• Added admin filter by client/organization in internal frontend
• Enhanced attachments viewer with toggle button in client frontend
• Added attachment counter and improved UX in ticket conversation

🔧 Backend Improvements:
• New `/tickets/admin/all` endpoint for administrators
• Advanced filtering by tenant, status, and priority
• Rich response data with tenant and user information
• Proper admin permissions validation

🎨 Frontend Enhancements:
• Client filter dropdown in admin panel
• Enhanced ticket table with client/organization info
• Collapsible attachments section with visual indicator
• Improved API parameter handling (fixed undefined filters)
• Better responsive design and hover effects

🐛 Bug Fixes:
• Fixed undefined URL parameters in API calls
• Corrected parameter filtering in API utility
• Improved error handling for admin endpoints

📱 UI/UX:
• Added visual badges for attachment count
• Enhanced table columns with client/creator information
• Improved button styling and interaction feedback
• Better organization of ticket conversation layout

frontend-internal/src/lib/utils/api.ts

@@ -12,8 +12,15 @@ async function request<T>(endpoint: string, options: RequestOptions = {}): Promi
   
   let url = `${API_BASE}${endpoint}`;
   if (params) {
-    const searchParams = new URLSearchParams(params);
-    url += `?${searchParams.toString()}`;
+    // Filtrar parámetros undefined y null
+    const filteredParams = Object.entries(params)
+      .filter(([key, value]) => value !== undefined && value !== null && value !== '')
+      .reduce((acc, [key, value]) => ({ ...acc, [key]: value }), {});
+    
+    if (Object.keys(filteredParams).length > 0) {
+      const searchParams = new URLSearchParams(filteredParams);
+      url += `?${searchParams.toString()}`;
+    }
   }
 
   const authState = get(auth);

frontend-internal/src/routes/tickets/+page.svelte

@@ -9,6 +9,7 @@
   let categories = [];
   let systems = [];
   let users = [];
+  let tenants = []; // Nueva lista de tenants
   let isLoading = false;
   let showModal = false;
   let showEditModal = false;
@@ -18,6 +19,7 @@
   // Filtros
   let filterStatus = '';
   let filterPriority = '';
+  let filterTenant = ''; // Nuevo filtro por cliente/tenant
   
   // Form para editar
   let editFormData = {
@@ -50,25 +52,29 @@
     { value: 'URGENT', label: 'Urgente', color: 'red' }
   ];
 
-  // Ajustar la función loadData para asegurar que los filtros se envíen correctamente
+  // Ajustar la función loadData para usar el endpoint administrativo con filtros
   async function loadData() {
     isLoading = true;
     try {
-      const [ticketsData, categoriesData, systemsData, usersData] = await Promise.all([
-        api.get('/tickets/', {
-          params: {
-            status: filterStatus || undefined,
-            priority: filterPriority || undefined
-          }
-        }),
+      // Preparar parámetros filtrando valores vacíos
+      const ticketParams = {};
+      if (filterStatus) ticketParams.status_filter = filterStatus;
+      if (filterPriority) ticketParams.priority_filter = filterPriority;
+      if (filterTenant) ticketParams.tenant_id_filter = filterTenant;
+
+      const [ticketsData, categoriesData, systemsData, usersData, tenantsData] = await Promise.all([
+        // Usar el nuevo endpoint administrativo
+        api.get('/tickets/admin/all', ticketParams),
         api.get('/categories/'),
         api.get('/systems/'),
-        api.get('/users/')
+        api.get('/users/'),
+        api.get('/tenants/') // Cargar lista de tenants
       ]);
       tickets = ticketsData;
       categories = categoriesData;
       systems = systemsData;
       users = usersData;
+      tenants = tenantsData;
     } catch (e) {
       toast.error('Error cargando datos: ' + (e.message || 'Error desconocido'));
     } finally {
@@ -237,7 +243,22 @@
 
   <!-- Filtros -->
   <div class="mt-6 bg-white shadow sm:rounded-lg p-4">
-    <div class="grid grid-cols-1 gap-4 sm:grid-cols-3">
+    <div class="grid grid-cols-1 gap-4 sm:grid-cols-4">
+      <div>
+        <label for="filterTenant" class="block text-sm font-medium text-gray-700">Cliente/Empresa</label>
+        <select
+          id="filterTenant"
+          bind:value={filterTenant}
+          on:change={applyFilters}
+          class="mt-1 block w-full rounded-md border-gray-300 shadow-sm focus:border-indigo-500 focus:ring-indigo-500 sm:text-sm border p-2"
+        >
+          <option value="">Todos los clientes</option>
+          {#each tenants as tenant}
+            <option value={tenant.id}>{tenant.name}</option>
+          {/each}
+        </select>
+      </div>
+      
       <div>
         <label for="filterStatus" class="block text-sm font-medium text-gray-700">Estado</label>
         <select
@@ -288,12 +309,13 @@
             <thead class="bg-gray-50">
               <tr>
                 <th scope="col" class="py-3.5 pl-4 pr-3 text-left text-sm font-semibold text-gray-900 sm:pl-6">Ticket</th>
+                <th scope="col" class="px-3 py-3.5 text-left text-sm font-semibold text-gray-900">Cliente/Empresa</th>
                 <th scope="col" class="px-3 py-3.5 text-left text-sm font-semibold text-gray-900">Asunto</th>
                 <th scope="col" class="px-3 py-3.5 text-left text-sm font-semibold text-gray-900">Estado</th>
                 <th scope="col" class="px-3 py-3.5 text-left text-sm font-semibold text-gray-900">Prioridad</th>
-                <th scope="col" class="px-3 py-3.5 text-left text-sm font-semibold text-gray-900">Categoría</th>
+                <th scope="col" class="px-3 py-3.5 text-left text-sm font-semibold text-gray-900">Creado por</th>
                 <th scope="col" class="px-3 py-3.5 text-left text-sm font-semibold text-gray-900">Asignado a</th>
-                <th scope="col" class="px-3 py-3.5 text-left text-sm font-semibold text-gray-900">Creado</th>
+                <th scope="col" class="px-3 py-3.5 text-left text-sm font-semibold text-gray-900">Fecha</th>
                 <th scope="col" class="relative py-3.5 pl-3 pr-4 sm:pr-6">
                   <span class="sr-only">Acciones</span>
                 </th>
@@ -301,9 +323,9 @@
             </thead>
             <tbody class="divide-y divide-gray-200 bg-white">
               {#if isLoading}
-                <tr><td colspan="8" class="text-center py-4">Cargando...</td></tr>
+                <tr><td colspan="9" class="text-center py-4">Cargando...</td></tr>
               {:else if tickets.length === 0}
-                <tr><td colspan="8" class="text-center py-4">No hay tickets registrados</td></tr>
+                <tr><td colspan="9" class="text-center py-4">No hay tickets registrados</td></tr>
               {:else}
                 {#each tickets as ticket}
                   <tr 
@@ -313,6 +335,10 @@
                     <td class="whitespace-nowrap py-4 pl-4 pr-3 text-sm font-medium text-gray-900 sm:pl-6">
                       {ticket.ticket_number || ticket.id.substring(0, 8)}
                     </td>
+                    <td class="px-3 py-4 text-sm text-gray-900">
+                      <div class="font-medium text-indigo-600">{ticket.tenant?.name || 'N/A'}</div>
+                      <div class="text-xs text-gray-500">{ticket.tenant?.contact_email || ''}</div>
+                    </td>
                     <td class="px-3 py-4 text-sm text-gray-900">
                       <div class="font-medium">{ticket.subject}</div>
                       <div class="text-gray-500 truncate max-w-xs">{ticket.description}</div>
@@ -327,8 +353,10 @@
                         {getPriorityBadge(ticket.priority).label}
                       </span>
                     </td>
-                    <td class="whitespace-nowrap px-3 py-4 text-sm text-gray-500">
-                      {getCategoryName(ticket.category_id)}
+                    <td class="px-3 py-4 text-sm text-gray-900">
+                      <div class="font-medium">{ticket.created_by_user?.first_name} {ticket.created_by_user?.last_name}</div>
+                      <div class="text-xs text-gray-500">{ticket.created_by_user?.email}</div>
+                      <div class="text-xs text-indigo-600">{ticket.created_by_user?.role || ''}</div>
                     </td>
                     <td class="whitespace-nowrap px-3 py-4 text-sm text-gray-500">
                       {getUserName(ticket.assigned_to)}