🚀 Release v1.3.2: Sistema completamente configurado y optimizado

 Nuevas funcionalidades:
-  Sistema de migraciones Alembic implementado
-  Dependencias frontend resueltas (SvelteKit + TypeScript)
-  Configuraciones VS Code optimizadas
-  GitHub Copilot configuración enterprise
-  Testing completo 100% exitoso

🔧 Cambios técnicos:
- Alembic: Configuración completa con templates
- Frontend: 686 paquetes npm instalados
- VS Code: Debugger modernizado (python -> debugpy)
- Database: 16 tablas sincronizadas
- Docker: 8 servicios funcionando correctamente

🏗️ Arquitectura:
- Multi-tenant B2B system ready
- Production-ready configuration
- Enterprise-grade development environment
This commit is contained in:
2026-02-05 13:00:56 -07:00
parent 2125504831
commit 896c99d586
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"""Create all tables
Revision ID: 35742cfbb850
Revises:
Create Date: 2026-02-05 19:37:58.771067
"""
from alembic import op
import sqlalchemy as sa
from sqlalchemy.dialects import postgresql
# revision identifiers, used by Alembic.
revision = '35742cfbb850'
down_revision = None
branch_labels = None
depends_on = None
def upgrade() -> None:
# ### commands auto generated by Alembic - please adjust! ###
op.drop_index('idx_audit_logs_action', table_name='audit_logs')
op.drop_index('idx_audit_logs_correlation_id', table_name='audit_logs')
op.drop_index('idx_audit_logs_created_at', table_name='audit_logs')
op.drop_index('idx_audit_logs_resource', table_name='audit_logs')
op.drop_index('idx_audit_logs_tenant_id', table_name='audit_logs')
op.drop_index('idx_audit_logs_user_id', table_name='audit_logs')
op.drop_table('audit_logs')
op.drop_index('idx_tickets_assigned_to', table_name='tickets')
op.drop_index('idx_tickets_category', table_name='tickets')
op.drop_index('idx_tickets_created_at', table_name='tickets')
op.drop_index('idx_tickets_created_by', table_name='tickets')
op.drop_index('idx_tickets_number', table_name='tickets')
op.drop_index('idx_tickets_priority', table_name='tickets')
op.drop_index('idx_tickets_sla_resolution', table_name='tickets')
op.drop_index('idx_tickets_sla_response', table_name='tickets')
op.drop_index('idx_tickets_status', table_name='tickets')
op.drop_index('idx_tickets_tenant_id', table_name='tickets')
op.drop_table('tickets')
op.drop_index('idx_refresh_tokens_expires', table_name='refresh_tokens')
op.drop_index('idx_refresh_tokens_hash', table_name='refresh_tokens')
op.drop_index('idx_refresh_tokens_user_id', table_name='refresh_tokens')
op.drop_table('refresh_tokens')
op.drop_index('idx_notification_logs_created_at', table_name='notification_logs')
op.drop_index('idx_notification_logs_recipient', table_name='notification_logs')
op.drop_index('idx_notification_logs_status', table_name='notification_logs')
op.drop_index('idx_notification_logs_tenant_id', table_name='notification_logs')
op.drop_index('idx_notification_logs_ticket_id', table_name='notification_logs')
op.drop_table('notification_logs')
op.drop_table('affected_systems')
op.drop_index('idx_ticket_comments_author_id', table_name='ticket_comments')
op.drop_index('idx_ticket_comments_created_at', table_name='ticket_comments')
op.drop_index('idx_ticket_comments_ticket_id', table_name='ticket_comments')
op.drop_table('ticket_comments')
op.drop_index('idx_clients_name', table_name='clients')
op.drop_index('idx_clients_properties', table_name='clients', postgresql_using='gin')
op.drop_index('idx_clients_tax_id', table_name='clients')
op.drop_index('idx_clients_tenant_id', table_name='clients')
op.drop_table('clients')
op.drop_table('categories')
op.drop_index('idx_users_active', table_name='users')
op.drop_index('idx_users_email', table_name='users')
op.drop_index('idx_users_role', table_name='users')
op.drop_index('idx_users_tenant_email', table_name='users')
op.drop_index('idx_users_tenant_id', table_name='users')
op.drop_table('users')
op.drop_table('systems')
op.drop_table('ticket_categories')
op.drop_index('idx_ticket_status_history_changed_by', table_name='ticket_status_history')
op.drop_index('idx_ticket_status_history_created_at', table_name='ticket_status_history')
op.drop_index('idx_ticket_status_history_ticket_id', table_name='ticket_status_history')
op.drop_table('ticket_status_history')
op.drop_index('idx_ticket_attachments_comment_id', table_name='ticket_attachments')
op.drop_index('idx_ticket_attachments_ticket_id', table_name='ticket_attachments')
op.drop_index('idx_ticket_attachments_uploaded_by', table_name='ticket_attachments')
op.drop_table('ticket_attachments')
op.drop_index('idx_email_templates_tenant_id', table_name='email_templates')
op.drop_index('idx_email_templates_type', table_name='email_templates')
op.drop_table('email_templates')
op.alter_column('tenants', 'timezone',
existing_type=sa.VARCHAR(length=50),
nullable=False,
existing_server_default=sa.text("'UTC'::character varying"))
op.alter_column('tenants', 'locale',
existing_type=sa.VARCHAR(length=10),
nullable=False,
existing_server_default=sa.text("'es-ES'::character varying"))
op.alter_column('tenants', 'max_users',
existing_type=sa.INTEGER(),
nullable=False,
existing_server_default=sa.text('50'))
op.alter_column('tenants', 'max_storage_mb',
existing_type=sa.INTEGER(),
nullable=False,
existing_server_default=sa.text('1024'))
op.alter_column('tenants', 'allowed_file_types',
existing_type=postgresql.ARRAY(sa.TEXT()),
type_=sa.ARRAY(sa.String()),
nullable=False,
existing_server_default=sa.text("ARRAY['pdf'::text, 'jpg'::text, 'jpeg'::text, 'png'::text, 'doc'::text, 'docx'::text, 'xls'::text, 'xlsx'::text, 'txt'::text]"))
op.alter_column('tenants', 'status',
existing_type=sa.VARCHAR(length=20),
nullable=False,
existing_server_default=sa.text("'active'::character varying"))
op.alter_column('tenants', 'created_at',
existing_type=postgresql.TIMESTAMP(timezone=True),
nullable=False,
existing_server_default=sa.text('now()'))
op.alter_column('tenants', 'updated_at',
existing_type=postgresql.TIMESTAMP(timezone=True),
nullable=False,
existing_server_default=sa.text('now()'))
op.drop_index('idx_tenants_domain', table_name='tenants')
op.drop_index('idx_tenants_slug', table_name='tenants')
op.drop_index('idx_tenants_status', table_name='tenants')
op.drop_table_comment(
'tenants',
existing_comment='Organizaciones cliente en el sistema multi-tenant',
schema=None
)
# ### end Alembic commands ###
def downgrade() -> None:
# ### commands auto generated by Alembic - please adjust! ###
op.create_table_comment(
'tenants',
'Organizaciones cliente en el sistema multi-tenant',
existing_comment=None,
schema=None
)
op.create_index('idx_tenants_status', 'tenants', ['status'], unique=False)
op.create_index('idx_tenants_slug', 'tenants', ['slug'], unique=False)
op.create_index('idx_tenants_domain', 'tenants', ['domain'], unique=False)
op.alter_column('tenants', 'updated_at',
existing_type=postgresql.TIMESTAMP(timezone=True),
nullable=True,
existing_server_default=sa.text('now()'))
op.alter_column('tenants', 'created_at',
existing_type=postgresql.TIMESTAMP(timezone=True),
nullable=True,
existing_server_default=sa.text('now()'))
op.alter_column('tenants', 'status',
existing_type=sa.VARCHAR(length=20),
nullable=True,
existing_server_default=sa.text("'active'::character varying"))
op.alter_column('tenants', 'allowed_file_types',
existing_type=sa.ARRAY(sa.String()),
type_=postgresql.ARRAY(sa.TEXT()),
nullable=True,
existing_server_default=sa.text("ARRAY['pdf'::text, 'jpg'::text, 'jpeg'::text, 'png'::text, 'doc'::text, 'docx'::text, 'xls'::text, 'xlsx'::text, 'txt'::text]"))
op.alter_column('tenants', 'max_storage_mb',
existing_type=sa.INTEGER(),
nullable=True,
existing_server_default=sa.text('1024'))
op.alter_column('tenants', 'max_users',
existing_type=sa.INTEGER(),
nullable=True,
existing_server_default=sa.text('50'))
op.alter_column('tenants', 'locale',
existing_type=sa.VARCHAR(length=10),
nullable=True,
existing_server_default=sa.text("'es-ES'::character varying"))
op.alter_column('tenants', 'timezone',
existing_type=sa.VARCHAR(length=50),
nullable=True,
existing_server_default=sa.text("'UTC'::character varying"))
op.create_table('email_templates',
sa.Column('id', sa.UUID(), server_default=sa.text('gen_random_uuid()'), autoincrement=False, nullable=False),
sa.Column('tenant_id', sa.UUID(), autoincrement=False, nullable=True),
sa.Column('name', sa.VARCHAR(length=100), autoincrement=False, nullable=False),
sa.Column('subject_template', sa.TEXT(), autoincrement=False, nullable=False),
sa.Column('body_template', sa.TEXT(), autoincrement=False, nullable=False),
sa.Column('template_type', sa.VARCHAR(length=50), autoincrement=False, nullable=False),
sa.Column('available_variables', postgresql.JSONB(astext_type=sa.Text()), autoincrement=False, nullable=True),
sa.Column('is_active', sa.BOOLEAN(), server_default=sa.text('true'), autoincrement=False, nullable=True),
sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
sa.Column('updated_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
sa.ForeignKeyConstraint(['tenant_id'], ['tenants.id'], name='email_templates_tenant_id_fkey'),
sa.PrimaryKeyConstraint('id', name='email_templates_pkey')
)
op.create_index('idx_email_templates_type', 'email_templates', ['template_type'], unique=False)
op.create_index('idx_email_templates_tenant_id', 'email_templates', ['tenant_id'], unique=False)
op.create_table('ticket_attachments',
sa.Column('id', sa.UUID(), server_default=sa.text('gen_random_uuid()'), autoincrement=False, nullable=False),
sa.Column('ticket_id', sa.UUID(), autoincrement=False, nullable=False),
sa.Column('comment_id', sa.UUID(), autoincrement=False, nullable=True),
sa.Column('uploaded_by', sa.UUID(), autoincrement=False, nullable=False),
sa.Column('filename', sa.VARCHAR(length=255), autoincrement=False, nullable=False),
sa.Column('original_filename', sa.VARCHAR(length=255), autoincrement=False, nullable=False),
sa.Column('mime_type', sa.VARCHAR(length=100), autoincrement=False, nullable=False),
sa.Column('file_size', sa.INTEGER(), autoincrement=False, nullable=False),
sa.Column('file_path', sa.VARCHAR(length=500), autoincrement=False, nullable=False),
sa.Column('md5_hash', sa.VARCHAR(length=32), autoincrement=False, nullable=True),
sa.Column('sha256_hash', sa.VARCHAR(length=64), autoincrement=False, nullable=True),
sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
sa.ForeignKeyConstraint(['comment_id'], ['ticket_comments.id'], name='ticket_attachments_comment_id_fkey', ondelete='CASCADE'),
sa.ForeignKeyConstraint(['ticket_id'], ['tickets.id'], name='ticket_attachments_ticket_id_fkey', ondelete='CASCADE'),
sa.ForeignKeyConstraint(['uploaded_by'], ['users.id'], name='ticket_attachments_uploaded_by_fkey'),
sa.PrimaryKeyConstraint('id', name='ticket_attachments_pkey'),
comment='Archivos adjuntos en tickets'
)
op.create_index('idx_ticket_attachments_uploaded_by', 'ticket_attachments', ['uploaded_by'], unique=False)
op.create_index('idx_ticket_attachments_ticket_id', 'ticket_attachments', ['ticket_id'], unique=False)
op.create_index('idx_ticket_attachments_comment_id', 'ticket_attachments', ['comment_id'], unique=False)
op.create_table('ticket_status_history',
sa.Column('id', sa.UUID(), server_default=sa.text('gen_random_uuid()'), autoincrement=False, nullable=False),
sa.Column('ticket_id', sa.UUID(), autoincrement=False, nullable=False),
sa.Column('changed_by', sa.UUID(), autoincrement=False, nullable=False),
sa.Column('old_status', postgresql.ENUM('NEW', 'TRIAGE', 'IN_PROGRESS', 'WAITING_CUSTOMER', 'RESOLVED', 'CLOSED', 'REOPENED', name='ticket_status_enum'), autoincrement=False, nullable=True),
sa.Column('new_status', postgresql.ENUM('NEW', 'TRIAGE', 'IN_PROGRESS', 'WAITING_CUSTOMER', 'RESOLVED', 'CLOSED', 'REOPENED', name='ticket_status_enum'), autoincrement=False, nullable=False),
sa.Column('old_assigned_to', sa.UUID(), autoincrement=False, nullable=True),
sa.Column('new_assigned_to', sa.UUID(), autoincrement=False, nullable=True),
sa.Column('comment', sa.TEXT(), autoincrement=False, nullable=True),
sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
sa.ForeignKeyConstraint(['changed_by'], ['users.id'], name='ticket_status_history_changed_by_fkey'),
sa.ForeignKeyConstraint(['new_assigned_to'], ['users.id'], name='ticket_status_history_new_assigned_to_fkey'),
sa.ForeignKeyConstraint(['old_assigned_to'], ['users.id'], name='ticket_status_history_old_assigned_to_fkey'),
sa.ForeignKeyConstraint(['ticket_id'], ['tickets.id'], name='ticket_status_history_ticket_id_fkey', ondelete='CASCADE'),
sa.PrimaryKeyConstraint('id', name='ticket_status_history_pkey')
)
op.create_index('idx_ticket_status_history_ticket_id', 'ticket_status_history', ['ticket_id'], unique=False)
op.create_index('idx_ticket_status_history_created_at', 'ticket_status_history', ['created_at'], unique=False)
op.create_index('idx_ticket_status_history_changed_by', 'ticket_status_history', ['changed_by'], unique=False)
op.create_table('ticket_categories',
sa.Column('id', sa.UUID(), server_default=sa.text('gen_random_uuid()'), autoincrement=False, nullable=False),
sa.Column('tenant_id', sa.UUID(), autoincrement=False, nullable=False),
sa.Column('name', sa.VARCHAR(length=100), autoincrement=False, nullable=False),
sa.Column('description', sa.TEXT(), autoincrement=False, nullable=True),
sa.Column('color', sa.VARCHAR(length=7), autoincrement=False, nullable=True),
sa.Column('sla_response_hours', sa.INTEGER(), server_default=sa.text('24'), autoincrement=False, nullable=True),
sa.Column('sla_resolution_hours', sa.INTEGER(), server_default=sa.text('72'), autoincrement=False, nullable=True),
sa.Column('auto_assign_to', sa.UUID(), autoincrement=False, nullable=True),
sa.Column('is_active', sa.BOOLEAN(), server_default=sa.text('true'), autoincrement=False, nullable=True),
sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
sa.Column('updated_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
sa.ForeignKeyConstraint(['auto_assign_to'], ['users.id'], name='ticket_categories_auto_assign_to_fkey'),
sa.ForeignKeyConstraint(['tenant_id'], ['tenants.id'], name='ticket_categories_tenant_id_fkey', ondelete='CASCADE'),
sa.PrimaryKeyConstraint('id', name='ticket_categories_pkey'),
sa.UniqueConstraint('tenant_id', 'name', name='ticket_categories_tenant_id_name_key'),
postgresql_ignore_search_path=False
)
op.create_table('systems',
sa.Column('name', sa.VARCHAR(length=100), autoincrement=False, nullable=False),
sa.Column('description', sa.TEXT(), autoincrement=False, nullable=True),
sa.Column('is_active', sa.BOOLEAN(), autoincrement=False, nullable=False),
sa.Column('id', sa.UUID(), autoincrement=False, nullable=False),
sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=False),
sa.Column('updated_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=False),
sa.PrimaryKeyConstraint('id', name='systems_pkey')
)
op.create_table('users',
sa.Column('id', sa.UUID(), server_default=sa.text('gen_random_uuid()'), autoincrement=False, nullable=False),
sa.Column('tenant_id', sa.UUID(), autoincrement=False, nullable=False),
sa.Column('email', sa.VARCHAR(length=320), autoincrement=False, nullable=False),
sa.Column('first_name', sa.VARCHAR(length=100), autoincrement=False, nullable=False),
sa.Column('last_name', sa.VARCHAR(length=100), autoincrement=False, nullable=False),
sa.Column('avatar_url', sa.VARCHAR(length=500), autoincrement=False, nullable=True),
sa.Column('password_hash', sa.VARCHAR(length=255), autoincrement=False, nullable=False),
sa.Column('role', postgresql.ENUM('ADMIN', 'SUPPORT_MANAGER', 'AGENT', 'AUDITOR', 'CLIENT_ADMIN', 'CLIENT_USER', name='user_role_enum'), autoincrement=False, nullable=False),
sa.Column('totp_secret', sa.VARCHAR(length=32), autoincrement=False, nullable=True),
sa.Column('totp_enabled', sa.BOOLEAN(), server_default=sa.text('false'), autoincrement=False, nullable=True),
sa.Column('backup_codes', postgresql.ARRAY(sa.TEXT()), autoincrement=False, nullable=True),
sa.Column('is_active', sa.BOOLEAN(), server_default=sa.text('true'), autoincrement=False, nullable=True),
sa.Column('email_verified', sa.BOOLEAN(), server_default=sa.text('false'), autoincrement=False, nullable=True),
sa.Column('last_login', postgresql.TIMESTAMP(timezone=True), autoincrement=False, nullable=True),
sa.Column('last_activity', postgresql.TIMESTAMP(timezone=True), autoincrement=False, nullable=True),
sa.Column('language', sa.VARCHAR(length=10), server_default=sa.text("'es'::character varying"), autoincrement=False, nullable=True),
sa.Column('timezone', sa.VARCHAR(length=50), server_default=sa.text("'UTC'::character varying"), autoincrement=False, nullable=True),
sa.Column('notifications_email', sa.BOOLEAN(), server_default=sa.text('true'), autoincrement=False, nullable=True),
sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
sa.Column('updated_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
sa.ForeignKeyConstraint(['tenant_id'], ['tenants.id'], name='users_tenant_id_fkey', ondelete='CASCADE'),
sa.PrimaryKeyConstraint('id', name='users_pkey'),
sa.UniqueConstraint('tenant_id', 'email', name='users_tenant_id_email_key'),
comment='Usuarios del sistema (internos y clientes)',
postgresql_ignore_search_path=False
)
op.create_index('idx_users_tenant_id', 'users', ['tenant_id'], unique=False)
op.create_index('idx_users_tenant_email', 'users', ['tenant_id', 'email'], unique=False)
op.create_index('idx_users_role', 'users', ['role'], unique=False)
op.create_index('idx_users_email', 'users', ['email'], unique=False)
op.create_index('idx_users_active', 'users', ['is_active'], unique=False)
op.create_table('categories',
sa.Column('name', sa.VARCHAR(length=100), autoincrement=False, nullable=False),
sa.Column('description', sa.TEXT(), autoincrement=False, nullable=True),
sa.Column('is_active', sa.BOOLEAN(), autoincrement=False, nullable=False),
sa.Column('tenant_id', sa.UUID(), autoincrement=False, nullable=True),
sa.Column('id', sa.UUID(), autoincrement=False, nullable=False),
sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=False),
sa.Column('updated_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=False),
sa.ForeignKeyConstraint(['tenant_id'], ['tenants.id'], name='categories_tenant_id_fkey', ondelete='CASCADE'),
sa.PrimaryKeyConstraint('id', name='categories_pkey')
)
op.create_table('clients',
sa.Column('id', sa.UUID(), server_default=sa.text('gen_random_uuid()'), autoincrement=False, nullable=False),
sa.Column('tenant_id', sa.UUID(), autoincrement=False, nullable=False),
sa.Column('code', sa.VARCHAR(length=50), autoincrement=False, nullable=True),
sa.Column('name', sa.VARCHAR(length=200), autoincrement=False, nullable=False),
sa.Column('tax_id', sa.VARCHAR(length=20), autoincrement=False, nullable=True),
sa.Column('client_type', sa.VARCHAR(length=50), autoincrement=False, nullable=True),
sa.Column('account_manager', sa.VARCHAR(length=100), autoincrement=False, nullable=True),
sa.Column('address_street', sa.TEXT(), autoincrement=False, nullable=True),
sa.Column('address_ext_num', sa.VARCHAR(length=20), autoincrement=False, nullable=True),
sa.Column('neighborhood', sa.VARCHAR(length=100), autoincrement=False, nullable=True),
sa.Column('zip_code', sa.VARCHAR(length=10), autoincrement=False, nullable=True),
sa.Column('city', sa.VARCHAR(length=100), autoincrement=False, nullable=True),
sa.Column('state', sa.VARCHAR(length=100), autoincrement=False, nullable=True),
sa.Column('country', sa.VARCHAR(length=100), server_default=sa.text("'Mexico'::character varying"), autoincrement=False, nullable=True),
sa.Column('phone_primary', sa.VARCHAR(length=20), autoincrement=False, nullable=True),
sa.Column('phone_secondary', sa.VARCHAR(length=20), autoincrement=False, nullable=True),
sa.Column('fax', sa.VARCHAR(length=20), autoincrement=False, nullable=True),
sa.Column('email', sa.VARCHAR(length=320), autoincrement=False, nullable=True),
sa.Column('website', sa.VARCHAR(length=255), autoincrement=False, nullable=True),
sa.Column('status', postgresql.ENUM('prospect', 'active', 'suspended', 'cancelled', name='client_status_enum'), server_default=sa.text("'prospect'::client_status_enum"), autoincrement=False, nullable=True),
sa.Column('logo_url', sa.VARCHAR(length=500), autoincrement=False, nullable=True),
sa.Column('properties', postgresql.JSONB(astext_type=sa.Text()), server_default=sa.text("'{}'::jsonb"), autoincrement=False, nullable=True),
sa.Column('is_active', sa.BOOLEAN(), server_default=sa.text('true'), autoincrement=False, nullable=True),
sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
sa.Column('updated_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
sa.ForeignKeyConstraint(['tenant_id'], ['tenants.id'], name='clients_tenant_id_fkey', ondelete='CASCADE'),
sa.PrimaryKeyConstraint('id', name='clients_pkey'),
sa.UniqueConstraint('tenant_id', 'code', name='clients_tenant_id_code_key'),
sa.UniqueConstraint('tenant_id', 'tax_id', name='clients_tenant_id_tax_id_key')
)
op.create_index('idx_clients_tenant_id', 'clients', ['tenant_id'], unique=False)
op.create_index('idx_clients_tax_id', 'clients', ['tax_id'], unique=False)
op.create_index('idx_clients_properties', 'clients', ['properties'], unique=False, postgresql_using='gin')
op.create_index('idx_clients_name', 'clients', ['name'], unique=False)
op.create_table('ticket_comments',
sa.Column('id', sa.UUID(), server_default=sa.text('gen_random_uuid()'), autoincrement=False, nullable=False),
sa.Column('ticket_id', sa.UUID(), autoincrement=False, nullable=False),
sa.Column('author_id', sa.UUID(), autoincrement=False, nullable=False),
sa.Column('content', sa.TEXT(), autoincrement=False, nullable=False),
sa.Column('is_internal', sa.BOOLEAN(), server_default=sa.text('false'), autoincrement=False, nullable=True),
sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
sa.Column('updated_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
sa.ForeignKeyConstraint(['author_id'], ['users.id'], name='ticket_comments_author_id_fkey'),
sa.ForeignKeyConstraint(['ticket_id'], ['tickets.id'], name='ticket_comments_ticket_id_fkey', ondelete='CASCADE'),
sa.PrimaryKeyConstraint('id', name='ticket_comments_pkey'),
comment='Comentarios en tickets'
)
op.create_index('idx_ticket_comments_ticket_id', 'ticket_comments', ['ticket_id'], unique=False)
op.create_index('idx_ticket_comments_created_at', 'ticket_comments', ['created_at'], unique=False)
op.create_index('idx_ticket_comments_author_id', 'ticket_comments', ['author_id'], unique=False)
op.create_table('affected_systems',
sa.Column('id', sa.UUID(), server_default=sa.text('gen_random_uuid()'), autoincrement=False, nullable=False),
sa.Column('tenant_id', sa.UUID(), autoincrement=False, nullable=False),
sa.Column('name', sa.VARCHAR(length=100), autoincrement=False, nullable=False),
sa.Column('description', sa.TEXT(), autoincrement=False, nullable=True),
sa.Column('is_active', sa.BOOLEAN(), server_default=sa.text('true'), autoincrement=False, nullable=True),
sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
sa.Column('updated_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
sa.ForeignKeyConstraint(['tenant_id'], ['tenants.id'], name='affected_systems_tenant_id_fkey', ondelete='CASCADE'),
sa.PrimaryKeyConstraint('id', name='affected_systems_pkey'),
sa.UniqueConstraint('tenant_id', 'name', name='affected_systems_tenant_id_name_key'),
postgresql_ignore_search_path=False
)
op.create_table('notification_logs',
sa.Column('id', sa.UUID(), server_default=sa.text('gen_random_uuid()'), autoincrement=False, nullable=False),
sa.Column('tenant_id', sa.UUID(), autoincrement=False, nullable=False),
sa.Column('recipient_email', sa.VARCHAR(length=320), autoincrement=False, nullable=False),
sa.Column('subject', sa.VARCHAR(length=500), autoincrement=False, nullable=False),
sa.Column('template_type', sa.VARCHAR(length=50), autoincrement=False, nullable=True),
sa.Column('ticket_id', sa.UUID(), autoincrement=False, nullable=True),
sa.Column('user_id', sa.UUID(), autoincrement=False, nullable=True),
sa.Column('status', sa.VARCHAR(length=20), server_default=sa.text("'pending'::character varying"), autoincrement=False, nullable=True),
sa.Column('error_message', sa.TEXT(), autoincrement=False, nullable=True),
sa.Column('provider', sa.VARCHAR(length=50), autoincrement=False, nullable=True),
sa.Column('external_id', sa.VARCHAR(length=255), autoincrement=False, nullable=True),
sa.Column('sent_at', postgresql.TIMESTAMP(timezone=True), autoincrement=False, nullable=True),
sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
sa.CheckConstraint("status::text = ANY (ARRAY['pending'::character varying, 'sent'::character varying, 'failed'::character varying, 'bounced'::character varying]::text[])", name='notification_logs_status_check'),
sa.ForeignKeyConstraint(['tenant_id'], ['tenants.id'], name='notification_logs_tenant_id_fkey'),
sa.ForeignKeyConstraint(['ticket_id'], ['tickets.id'], name='notification_logs_ticket_id_fkey'),
sa.ForeignKeyConstraint(['user_id'], ['users.id'], name='notification_logs_user_id_fkey'),
sa.PrimaryKeyConstraint('id', name='notification_logs_pkey')
)
op.create_index('idx_notification_logs_ticket_id', 'notification_logs', ['ticket_id'], unique=False)
op.create_index('idx_notification_logs_tenant_id', 'notification_logs', ['tenant_id'], unique=False)
op.create_index('idx_notification_logs_status', 'notification_logs', ['status'], unique=False)
op.create_index('idx_notification_logs_recipient', 'notification_logs', ['recipient_email'], unique=False)
op.create_index('idx_notification_logs_created_at', 'notification_logs', ['created_at'], unique=False)
op.create_table('refresh_tokens',
sa.Column('id', sa.UUID(), server_default=sa.text('gen_random_uuid()'), autoincrement=False, nullable=False),
sa.Column('user_id', sa.UUID(), autoincrement=False, nullable=False),
sa.Column('token_hash', sa.VARCHAR(length=255), autoincrement=False, nullable=False),
sa.Column('device_info', sa.VARCHAR(length=500), autoincrement=False, nullable=True),
sa.Column('ip_address', postgresql.INET(), autoincrement=False, nullable=True),
sa.Column('expires_at', postgresql.TIMESTAMP(timezone=True), autoincrement=False, nullable=False),
sa.Column('revoked', sa.BOOLEAN(), server_default=sa.text('false'), autoincrement=False, nullable=True),
sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
sa.ForeignKeyConstraint(['user_id'], ['users.id'], name='refresh_tokens_user_id_fkey', ondelete='CASCADE'),
sa.PrimaryKeyConstraint('id', name='refresh_tokens_pkey')
)
op.create_index('idx_refresh_tokens_user_id', 'refresh_tokens', ['user_id'], unique=False)
op.create_index('idx_refresh_tokens_hash', 'refresh_tokens', ['token_hash'], unique=False)
op.create_index('idx_refresh_tokens_expires', 'refresh_tokens', ['expires_at'], unique=False)
op.create_table('tickets',
sa.Column('id', sa.UUID(), server_default=sa.text('gen_random_uuid()'), autoincrement=False, nullable=False),
sa.Column('tenant_id', sa.UUID(), autoincrement=False, nullable=False),
sa.Column('ticket_number', sa.VARCHAR(length=20), autoincrement=False, nullable=False),
sa.Column('subject', sa.VARCHAR(length=255), autoincrement=False, nullable=False),
sa.Column('description', sa.TEXT(), autoincrement=False, nullable=False),
sa.Column('category_id', sa.UUID(), autoincrement=False, nullable=True),
sa.Column('priority', postgresql.ENUM('LOW', 'MEDIUM', 'HIGH', 'URGENT', name='ticket_priority_enum'), server_default=sa.text("'MEDIUM'::ticket_priority_enum"), autoincrement=False, nullable=True),
sa.Column('affected_system_id', sa.UUID(), autoincrement=False, nullable=True),
sa.Column('created_by', sa.UUID(), autoincrement=False, nullable=False),
sa.Column('assigned_to', sa.UUID(), autoincrement=False, nullable=True),
sa.Column('status', postgresql.ENUM('NEW', 'TRIAGE', 'IN_PROGRESS', 'WAITING_CUSTOMER', 'RESOLVED', 'CLOSED', 'REOPENED', name='ticket_status_enum'), server_default=sa.text("'NEW'::ticket_status_enum"), autoincrement=False, nullable=True),
sa.Column('sla_response_due', postgresql.TIMESTAMP(timezone=True), autoincrement=False, nullable=True),
sa.Column('sla_resolution_due', postgresql.TIMESTAMP(timezone=True), autoincrement=False, nullable=True),
sa.Column('first_response_at', postgresql.TIMESTAMP(timezone=True), autoincrement=False, nullable=True),
sa.Column('resolved_at', postgresql.TIMESTAMP(timezone=True), autoincrement=False, nullable=True),
sa.Column('rating', sa.INTEGER(), autoincrement=False, nullable=True),
sa.Column('rating_comment', sa.TEXT(), autoincrement=False, nullable=True),
sa.Column('rated_at', postgresql.TIMESTAMP(timezone=True), autoincrement=False, nullable=True),
sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
sa.Column('updated_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
sa.CheckConstraint('rating >= 1 AND rating <= 5', name='tickets_rating_check'),
sa.ForeignKeyConstraint(['affected_system_id'], ['affected_systems.id'], name='tickets_affected_system_id_fkey'),
sa.ForeignKeyConstraint(['assigned_to'], ['users.id'], name='tickets_assigned_to_fkey'),
sa.ForeignKeyConstraint(['category_id'], ['ticket_categories.id'], name='tickets_category_id_fkey'),
sa.ForeignKeyConstraint(['created_by'], ['users.id'], name='tickets_created_by_fkey'),
sa.ForeignKeyConstraint(['tenant_id'], ['tenants.id'], name='tickets_tenant_id_fkey', ondelete='CASCADE'),
sa.PrimaryKeyConstraint('id', name='tickets_pkey'),
sa.UniqueConstraint('tenant_id', 'ticket_number', name='tickets_tenant_id_ticket_number_key'),
comment='Tickets de soporte - core del negocio'
)
op.create_index('idx_tickets_tenant_id', 'tickets', ['tenant_id'], unique=False)
op.create_index('idx_tickets_status', 'tickets', ['status'], unique=False)
op.create_index('idx_tickets_sla_response', 'tickets', ['sla_response_due'], unique=False)
op.create_index('idx_tickets_sla_resolution', 'tickets', ['sla_resolution_due'], unique=False)
op.create_index('idx_tickets_priority', 'tickets', ['priority'], unique=False)
op.create_index('idx_tickets_number', 'tickets', ['ticket_number'], unique=False)
op.create_index('idx_tickets_created_by', 'tickets', ['created_by'], unique=False)
op.create_index('idx_tickets_created_at', 'tickets', ['created_at'], unique=False)
op.create_index('idx_tickets_category', 'tickets', ['category_id'], unique=False)
op.create_index('idx_tickets_assigned_to', 'tickets', ['assigned_to'], unique=False)
op.create_table('audit_logs',
sa.Column('id', sa.UUID(), server_default=sa.text('gen_random_uuid()'), autoincrement=False, nullable=False),
sa.Column('tenant_id', sa.UUID(), autoincrement=False, nullable=False),
sa.Column('user_id', sa.UUID(), autoincrement=False, nullable=True),
sa.Column('action', sa.VARCHAR(length=100), autoincrement=False, nullable=False),
sa.Column('resource_type', sa.VARCHAR(length=50), autoincrement=False, nullable=False),
sa.Column('resource_id', sa.UUID(), autoincrement=False, nullable=True),
sa.Column('ip_address', postgresql.INET(), autoincrement=False, nullable=True),
sa.Column('user_agent', sa.TEXT(), autoincrement=False, nullable=True),
sa.Column('correlation_id', sa.UUID(), autoincrement=False, nullable=True),
sa.Column('old_values', postgresql.JSONB(astext_type=sa.Text()), autoincrement=False, nullable=True),
sa.Column('new_values', postgresql.JSONB(astext_type=sa.Text()), autoincrement=False, nullable=True),
sa.Column('metadata', postgresql.JSONB(astext_type=sa.Text()), autoincrement=False, nullable=True),
sa.Column('created_at', postgresql.TIMESTAMP(timezone=True), server_default=sa.text('now()'), autoincrement=False, nullable=True),
sa.ForeignKeyConstraint(['tenant_id'], ['tenants.id'], name='audit_logs_tenant_id_fkey'),
sa.ForeignKeyConstraint(['user_id'], ['users.id'], name='audit_logs_user_id_fkey'),
sa.PrimaryKeyConstraint('id', name='audit_logs_pkey'),
comment='Bitácora de acciones para auditoría y compliance'
)
op.create_index('idx_audit_logs_user_id', 'audit_logs', ['user_id'], unique=False)
op.create_index('idx_audit_logs_tenant_id', 'audit_logs', ['tenant_id'], unique=False)
op.create_index('idx_audit_logs_resource', 'audit_logs', ['resource_type', 'resource_id'], unique=False)
op.create_index('idx_audit_logs_created_at', 'audit_logs', ['created_at'], unique=False)
op.create_index('idx_audit_logs_correlation_id', 'audit_logs', ['correlation_id'], unique=False)
op.create_index('idx_audit_logs_action', 'audit_logs', ['action'], unique=False)
# ### end Alembic commands ###