Asunto funcionando
This commit is contained in:
221
frontend-client/src/lib/components/IssueDetailModal.svelte
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221
frontend-client/src/lib/components/IssueDetailModal.svelte
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@@ -0,0 +1,221 @@
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<script lang="ts">
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import { auth } from '$lib/stores/auth';
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import { toast } from '$lib/stores/toast';
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import { api } from '$lib/utils/api';
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import { createEventDispatcher } from 'svelte';
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export let issue: any;
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export let ticketId: string;
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const dispatch = createEventDispatcher();
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const STATUSES = [
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{ value: 'OPEN', label: 'Abierto' },
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{ value: 'IN_PROGRESS', label: 'En Progreso' },
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{ value: 'RESOLVED', label: 'Resuelto' },
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{ value: 'CLOSED', label: 'Cerrado' }
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];
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const PRIORITIES = [
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{ value: 'LOW', label: 'Baja' },
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{ value: 'MEDIUM', label: 'Media' },
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{ value: 'HIGH', label: 'Alta' },
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{ value: 'URGENT', label: 'Urgente' }
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];
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let isUpdatingStatus = false;
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let isDeleting = false;
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$: canManage = $auth.user?.role === 'ADMIN' || $auth.user?.role === 'CLIENT_ADMIN';
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$: statusLabel = STATUSES.find(s => s.value === issue.status)?.label ?? issue.status;
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$: priorityLabel = PRIORITIES.find(p => p.value === issue.priority)?.label ?? issue.priority;
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function formatDate(dateString: string) {
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return new Date(dateString).toLocaleString('es-ES', {
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day: '2-digit',
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month: '2-digit',
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year: 'numeric',
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hour: '2-digit',
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minute: '2-digit'
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});
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}
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async function handleStatusChange(e: Event) {
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const newStatus = (e.target as HTMLSelectElement).value;
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isUpdatingStatus = true;
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try {
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const updated = await api.patch(`/tickets/${ticketId}/issues/${issue.id}/status`, {
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status: newStatus
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});
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issue = updated;
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toast.success('Estado actualizado');
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dispatch('updated', updated);
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} catch (err: any) {
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toast.error(err.message || 'Error al actualizar estado');
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} finally {
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isUpdatingStatus = false;
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}
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}
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async function handleDelete() {
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if (!confirm('¿Eliminar este asunto? Esta acción no se puede deshacer.')) return;
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isDeleting = true;
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try {
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await api.delete(`/tickets/${ticketId}/issues/${issue.id}`);
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toast.success('Asunto eliminado');
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dispatch('deleted', issue.id);
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dispatch('close');
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} catch (err: any) {
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toast.error(err.message || 'Error al eliminar');
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} finally {
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isDeleting = false;
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}
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}
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function handleClose() {
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dispatch('close');
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}
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</script>
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<div class="fixed inset-0 z-50 overflow-y-auto">
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<div class="flex min-h-full items-center justify-center p-4">
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<div
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class="fixed inset-0 bg-gray-500 bg-opacity-75"
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on:click={handleClose}
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role="button"
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tabindex="-1"
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on:keydown={e => e.key === 'Escape' && handleClose()}
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/>
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<div class="relative bg-white rounded-lg shadow-xl w-full max-w-lg z-10">
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<!-- Header -->
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<div class="flex items-center justify-between px-6 py-4 border-b border-gray-200">
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<h3 class="text-lg font-semibold text-gray-900">Detalle del Asunto</h3>
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<button type="button" on:click={handleClose} class="text-gray-400 hover:text-gray-500">
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<svg class="h-5 w-5" fill="none" viewBox="0 0 24 24" stroke="currentColor">
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<path
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stroke-linecap="round"
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stroke-linejoin="round"
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stroke-width="2"
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d="M6 18L18 6M6 6l12 12"
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/>
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</svg>
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</button>
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</div>
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<!-- Body -->
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<div class="px-6 py-5 space-y-4">
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<!-- Status + Priority -->
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<div class="flex items-center gap-3">
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<span
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class="inline-flex items-center px-2.5 py-0.5 rounded-full text-xs font-medium bg-blue-100 text-blue-800"
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>
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{priorityLabel}
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</span>
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<span
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class="inline-flex items-center px-2.5 py-0.5 rounded-full text-xs font-medium bg-gray-100 text-gray-700"
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>
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{statusLabel}
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</span>
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</div>
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<!-- Contenido -->
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<div>
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<p class="text-sm font-medium text-gray-500 mb-1">Descripción</p>
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<p class="text-sm text-gray-900 whitespace-pre-wrap bg-gray-50 rounded-md p-3">
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{issue.content}
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</p>
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</div>
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<!-- Creado por / cuando -->
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<div class="flex justify-between text-sm text-gray-500">
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<span
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>Creado por <span class="font-medium text-gray-700">{issue.created_by_name}</span></span
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>
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<span>{formatDate(issue.created_at)}</span>
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</div>
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<!-- Usuarios etiquetados -->
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{#if issue.tagged_users?.length > 0}
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<div>
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<p class="text-sm font-medium text-gray-500 mb-2">Usuarios etiquetados</p>
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<div class="flex flex-wrap gap-2">
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{#each issue.tagged_users as user}
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<div
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class="flex items-center gap-1.5 bg-blue-50 text-blue-700 px-2.5 py-1 rounded-full text-xs"
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>
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<span class="font-medium">{user.full_name}</span>
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<span class="text-blue-400">·</span>
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<span>{user.email}</span>
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</div>
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{/each}
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</div>
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</div>
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{/if}
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<!-- Adjunto -->
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{#if issue.attachment_filename}
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<div>
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<p class="text-sm font-medium text-gray-500 mb-1">Adjunto</p>
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<div class="flex items-center gap-2 bg-gray-50 rounded-md p-2">
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<svg
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class="h-4 w-4 text-gray-400"
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fill="none"
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viewBox="0 0 24 24"
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stroke="currentColor"
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>
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<path
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stroke-linecap="round"
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stroke-linejoin="round"
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stroke-width="2"
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d="M15.172 7l-6.586 6.586a2 2 0 102.828 2.828l6.414-6.586a4 4 0 00-5.656-5.656l-6.415 6.585a6 6 0 108.486 8.486L20.5 13"
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/>
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</svg>
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<span class="text-sm text-gray-700">{issue.attachment_filename}</span>
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</div>
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</div>
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{/if}
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<!-- Cambiar status (solo admins) -->
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{#if canManage}
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<div>
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<label class="block text-sm font-medium text-gray-500 mb-1">Cambiar estado</label>
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<select
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value={issue.status}
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on:change={handleStatusChange}
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disabled={isUpdatingStatus}
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class="block w-full rounded-md border border-gray-300 shadow-sm
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focus:border-blue-500 focus:ring-blue-500 sm:text-sm p-2 disabled:opacity-50"
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>
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{#each STATUSES as s}
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<option value={s.value}>{s.label}</option>
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{/each}
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</select>
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</div>
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{/if}
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</div>
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<!-- Footer -->
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<div class="flex justify-between px-6 py-4 border-t border-gray-200">
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{#if canManage}
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<button
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type="button"
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on:click={handleDelete}
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disabled={isDeleting}
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class="px-4 py-2 text-sm font-medium text-red-700 bg-red-50 border border-red-200 rounded-md hover:bg-red-100 disabled:opacity-50"
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>
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{isDeleting ? 'Eliminando...' : 'Eliminar asunto'}
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</button>
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{:else}
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<div />
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{/if}
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<button
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type="button"
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on:click={handleClose}
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class="px-4 py-2 text-sm font-medium text-gray-700 bg-white border border-gray-300 rounded-md shadow-sm hover:bg-gray-50"
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>
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Cerrar
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</button>
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</div>
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</div>
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</div>
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</div>
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@@ -2,6 +2,7 @@ import { auth } from '$lib/stores/auth';
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import { get } from 'svelte/store';
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const API_BASE = '/api/v1';
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interface RequestOptions extends RequestInit {
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params?: Record<string, string>;
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}
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@@ -65,7 +66,6 @@ async function downloadFile(endpoint: string, filename: string): Promise<void> {
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if (authState.token) {
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headers.set('Authorization', `Bearer ${authState.token}`);
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}
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}
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headers.set('X-App', 'client');
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const slug = get(auth)?.user?.tenant_slug || get(auth)?.user?.tenant_id || '';
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headers.set('X-Tenant-Slug', slug);
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@@ -108,5 +108,7 @@ export const api = {
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delete: <T>(endpoint: string) =>
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request<T>(endpoint, { method: 'DELETE' }),
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downloadFile: (endpoint: string, filename: string) =>
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downloadFile(endpoint, filename)
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downloadFile(endpoint, filename),
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postForm: <T>(endpoint: string, body: FormData) =>
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request<T>(endpoint, { method: 'POST', body })
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};
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@@ -1,11 +1,12 @@
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<script lang="ts">
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import { onMount } from 'svelte';
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import { goto } from '$app/navigation';
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import { page } from '$app/stores';
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import IssueDetailModal from '$lib/components/IssueDetailModal.svelte';
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import IssueModal from '$lib/components/IssueModal.svelte';
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import { auth } from '$lib/stores/auth.js';
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import { tickets } from '$lib/stores/tickets.js';
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import { toast } from '$lib/stores/toast.js';
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import { goto } from '$app/navigation';
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import IssueModal from '$lib/components/IssueModal.svelte';
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import { onMount } from 'svelte';
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let ticketId: string;
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let newComment = '';
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@@ -17,6 +18,7 @@
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let isUploading = false;
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let showAttachments = true;
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let showIssueModal = false;
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let selectedIssue = null;
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let pollingInterval: any = null;
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async function loadComments() {
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@@ -35,15 +37,22 @@
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ticketId = $page.params.id;
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if (ticketId) {
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tickets.loadTicket(ticketId);
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pollingInterval = setInterval(() => { loadComments(); }, 3000);
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pollingInterval = setInterval(() => {
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loadComments();
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}, 3000);
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}
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return () => { if (pollingInterval) clearInterval(pollingInterval); };
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return () => {
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if (pollingInterval) clearInterval(pollingInterval);
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};
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});
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function formatDate(dateString: string): string {
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return new Date(dateString).toLocaleString('es-ES', {
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day: '2-digit', month: '2-digit', year: 'numeric',
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hour: '2-digit', minute: '2-digit'
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day: '2-digit',
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month: '2-digit',
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year: 'numeric',
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hour: '2-digit',
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minute: '2-digit'
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});
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}
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@@ -90,8 +99,13 @@
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return;
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}
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const allowedTypes = [
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'image/jpeg','image/png','image/gif','image/webp','application/pdf',
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'text/plain','application/msword',
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'image/jpeg',
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'image/png',
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'image/gif',
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'image/webp',
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'application/pdf',
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'text/plain',
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'application/msword',
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'application/vnd.openxmlformats-officedocument.wordprocessingml.document',
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'application/vnd.ms-excel',
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'application/vnd.openxmlformats-officedocument.spreadsheetml.sheet'
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@@ -122,7 +136,9 @@
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}
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}
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function handleCloseTicket() { showCloseDialog = true; }
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function handleCloseTicket() {
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showCloseDialog = true;
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}
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async function confirmCloseTicket() {
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isClosingTicket = true;
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@@ -190,10 +206,15 @@
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{$tickets.currentTicket.title}
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</h1>
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<div class="flex items-center space-x-3">
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<span class={(statusConfig[$tickets.currentTicket.status] ?? fallbackStatus).class}>
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<span
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class={(statusConfig[$tickets.currentTicket.status] ?? fallbackStatus).class}
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>
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{(statusConfig[$tickets.currentTicket.status] ?? fallbackStatus).label}
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</span>
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<span class={(priorityConfig[$tickets.currentTicket.priority] ?? fallbackPriority).class}>
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<span
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class={(priorityConfig[$tickets.currentTicket.priority] ?? fallbackPriority)
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.class}
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>
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{(priorityConfig[$tickets.currentTicket.priority] ?? fallbackPriority).label}
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</span>
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<span class="text-sm text-gray-500">
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@@ -202,7 +223,11 @@
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</div>
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</div>
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{#if canClose}
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<button on:click={handleCloseTicket} class="btn-success px-4 py-2" disabled={isClosingTicket}>
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<button
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on:click={handleCloseTicket}
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class="btn-success px-4 py-2"
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disabled={isClosingTicket}
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>
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Cerrar Ticket
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</button>
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{/if}
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@@ -213,7 +238,9 @@
|
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{#if $tickets.currentTicket.resolution}
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<div class="mt-6 p-4 bg-green-50 border border-green-200 rounded-lg">
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<h4 class="font-medium text-green-900 mb-2">Resolución:</h4>
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<p class="text-green-800 whitespace-pre-wrap">{$tickets.currentTicket.resolution}</p>
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<p class="text-green-800 whitespace-pre-wrap">
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{$tickets.currentTicket.resolution}
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</p>
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</div>
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{/if}
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</div>
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@@ -226,12 +253,16 @@
|
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<div class="flex items-center justify-between">
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<h3 class="text-lg font-semibold text-gray-900 flex items-center space-x-2">
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<span>Archivos Adjuntos</span>
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<span class="inline-flex items-center px-2.5 py-0.5 rounded-full text-xs font-medium bg-blue-100 text-blue-800">
|
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<span
|
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class="inline-flex items-center px-2.5 py-0.5 rounded-full text-xs font-medium bg-blue-100 text-blue-800"
|
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>
|
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{$tickets.attachments.length}
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</span>
|
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</h3>
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<button class="text-sm text-gray-500 hover:text-gray-700"
|
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on:click={() => (showAttachments = !showAttachments)}>
|
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<button
|
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class="text-sm text-gray-500 hover:text-gray-700"
|
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on:click={() => (showAttachments = !showAttachments)}
|
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>
|
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{showAttachments ? 'Ocultar' : 'Ver'} archivos
|
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</button>
|
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</div>
|
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@@ -239,17 +270,28 @@
|
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{#if showAttachments}
|
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<div class="card-content space-y-3">
|
||||
{#each $tickets.attachments as attachment}
|
||||
<div class="flex items-center justify-between p-3 bg-gray-50 rounded-lg hover:bg-gray-100">
|
||||
<div
|
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class="flex items-center justify-between p-3 bg-gray-50 rounded-lg hover:bg-gray-100"
|
||||
>
|
||||
<div>
|
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<p class="text-sm font-medium text-gray-900">{attachment.original_filename}</p>
|
||||
<p class="text-sm font-medium text-gray-900">
|
||||
{attachment.original_filename}
|
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</p>
|
||||
<p class="text-xs text-gray-500">
|
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{Math.round(attachment.size_bytes / 1024)} KB • {attachment.uploaded_by_name}
|
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</p>
|
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</div>
|
||||
<button on:click={() => handleDownloadAttachment(attachment)} class="btn-ghost p-2">
|
||||
<button
|
||||
on:click={() => handleDownloadAttachment(attachment)}
|
||||
class="btn-ghost p-2"
|
||||
>
|
||||
<svg class="w-4 h-4" fill="none" stroke="currentColor" viewBox="0 0 24 24">
|
||||
<path stroke-linecap="round" stroke-linejoin="round" stroke-width="2"
|
||||
d="M12 10v6m0 0l-3-3m3 3l3-3m2 8H7a2 2 0 01-2-2V5a2 2 0 012-2h5.586a1 1 0 01.707.293l5.414 5.414a1 1 0 01.293.707V19a2 2 0 01-2 2z" />
|
||||
<path
|
||||
stroke-linecap="round"
|
||||
stroke-linejoin="round"
|
||||
stroke-width="2"
|
||||
d="M12 10v6m0 0l-3-3m3 3l3-3m2 8H7a2 2 0 01-2-2V5a2 2 0 012-2h5.586a1 1 0 01.707.293l5.414 5.414a1 1 0 01.293.707V19a2 2 0 01-2 2z"
|
||||
/>
|
||||
</svg>
|
||||
</button>
|
||||
</div>
|
||||
@@ -271,9 +313,14 @@
|
||||
<div class="space-y-4">
|
||||
{#each $tickets.comments as comment}
|
||||
<div class="flex space-x-3">
|
||||
<div class="w-8 h-8 bg-primary-100 rounded-full flex items-center justify-center flex-shrink-0">
|
||||
<div
|
||||
class="w-8 h-8 bg-primary-100 rounded-full flex items-center justify-center flex-shrink-0"
|
||||
>
|
||||
<span class="text-primary-600 text-xs font-medium">
|
||||
{comment.author_name?.split(' ').map(n => n[0]).join('') ?? '??'}
|
||||
{comment.author_name
|
||||
?.split(' ')
|
||||
.map(n => n[0])
|
||||
.join('') ?? '??'}
|
||||
</span>
|
||||
</div>
|
||||
<div class="flex-1 min-w-0">
|
||||
@@ -281,7 +328,9 @@
|
||||
<span class="text-sm font-medium text-gray-900">{comment.author_name}</span>
|
||||
<span class="text-xs text-gray-500">{formatDate(comment.created_at)}</span>
|
||||
{#if comment.is_internal}
|
||||
<span class="bg-red-100 text-red-700 text-xs px-2 py-0.5 rounded">Interno</span>
|
||||
<span class="bg-red-100 text-red-700 text-xs px-2 py-0.5 rounded"
|
||||
>Interno</span
|
||||
>
|
||||
{/if}
|
||||
</div>
|
||||
<p class="text-gray-700 whitespace-pre-wrap">{comment.content}</p>
|
||||
@@ -301,25 +350,40 @@
|
||||
/>
|
||||
<div class="flex justify-between items-center">
|
||||
<div>
|
||||
<input type="file" bind:this={fileInput} on:change={handleFileUpload}
|
||||
<input
|
||||
type="file"
|
||||
bind:this={fileInput}
|
||||
on:change={handleFileUpload}
|
||||
class="hidden"
|
||||
accept=".jpg,.jpeg,.png,.gif,.webp,.pdf,.txt,.doc,.docx,.xls,.xlsx"
|
||||
disabled={isUploading} />
|
||||
<button type="button" on:click={() => fileInput.click()}
|
||||
class="btn-ghost p-2 flex items-center space-x-2" disabled={isUploading}>
|
||||
disabled={isUploading}
|
||||
/>
|
||||
<button
|
||||
type="button"
|
||||
on:click={() => fileInput.click()}
|
||||
class="btn-ghost p-2 flex items-center space-x-2"
|
||||
disabled={isUploading}
|
||||
>
|
||||
{#if isUploading}
|
||||
<div class="spinner w-4 h-4" />
|
||||
{:else}
|
||||
<svg class="w-4 h-4" fill="none" stroke="currentColor" viewBox="0 0 24 24">
|
||||
<path stroke-linecap="round" stroke-linejoin="round" stroke-width="2"
|
||||
d="M15.172 7l-6.586 6.586a2 2 0 102.828 2.828l6.414-6.586a4 4 0 00-5.656-5.656l-6.415 6.585a6 6 0 108.486 8.486L20.5 13" />
|
||||
<path
|
||||
stroke-linecap="round"
|
||||
stroke-linejoin="round"
|
||||
stroke-width="2"
|
||||
d="M15.172 7l-6.586 6.586a2 2 0 102.828 2.828l6.414-6.586a4 4 0 00-5.656-5.656l-6.415 6.585a6 6 0 108.486 8.486L20.5 13"
|
||||
/>
|
||||
</svg>
|
||||
{/if}
|
||||
<span class="text-sm">Adjuntar</span>
|
||||
</button>
|
||||
</div>
|
||||
<button on:click={handleAddComment} class="btn-primary px-4 py-2"
|
||||
disabled={isSubmittingComment || !newComment.trim()}>
|
||||
<button
|
||||
on:click={handleAddComment}
|
||||
class="btn-primary px-4 py-2"
|
||||
disabled={isSubmittingComment || !newComment.trim()}
|
||||
>
|
||||
{#if isSubmittingComment}
|
||||
<div class="flex items-center space-x-2">
|
||||
<div class="spinner w-4 h-4" />
|
||||
@@ -345,11 +409,15 @@
|
||||
<div class="card-content space-y-4">
|
||||
<div>
|
||||
<dt class="text-sm font-medium text-gray-500">ID del Ticket</dt>
|
||||
<dd class="text-sm text-gray-900 font-mono">#{$tickets.currentTicket.id.substring(0, 8)}</dd>
|
||||
<dd class="text-sm text-gray-900 font-mono">
|
||||
#{$tickets.currentTicket.id.substring(0, 8)}
|
||||
</dd>
|
||||
</div>
|
||||
<div>
|
||||
<dt class="text-sm font-medium text-gray-500">Categoría</dt>
|
||||
<dd class="text-sm text-gray-900">{$tickets.currentTicket.category_name || 'Sin categoría'}</dd>
|
||||
<dd class="text-sm text-gray-900">
|
||||
{$tickets.currentTicket.category_name || 'Sin categoría'}
|
||||
</dd>
|
||||
</div>
|
||||
{#if $tickets.currentTicket.assigned_to_name}
|
||||
<div>
|
||||
@@ -371,10 +439,13 @@
|
||||
<dt class="text-sm font-medium text-gray-500 mb-2">Tiempos de SLA</dt>
|
||||
{#if $tickets.currentTicket.sla_response_due}
|
||||
{@const respDue = new Date($tickets.currentTicket.sla_response_due)}
|
||||
{@const respVencido = respDue < new Date() && !$tickets.currentTicket.first_response_at}
|
||||
{@const respVencido =
|
||||
respDue < new Date() && !$tickets.currentTicket.first_response_at}
|
||||
<div class="mb-2">
|
||||
<dt class="text-xs text-gray-400">Respuesta límite</dt>
|
||||
<dd class="text-sm {respVencido ? 'text-red-600 font-medium' : 'text-gray-900'}">
|
||||
<dd
|
||||
class="text-sm {respVencido ? 'text-red-600 font-medium' : 'text-gray-900'}"
|
||||
>
|
||||
{formatDate($tickets.currentTicket.sla_response_due)}
|
||||
{#if respVencido}
|
||||
<span class="block text-xs text-red-500">¡Vencido!</span>
|
||||
@@ -410,21 +481,46 @@
|
||||
<h3 class="text-lg font-semibold text-gray-900">
|
||||
Asuntos
|
||||
{#if $tickets.issues.length > 0}
|
||||
<span class="text-gray-400 font-normal text-sm ml-1">({$tickets.issues.length})</span>
|
||||
<span class="text-gray-400 font-normal text-sm ml-1"
|
||||
>({$tickets.issues.length})</span
|
||||
>
|
||||
{/if}
|
||||
</h3>
|
||||
<button type="button" on:click={() => showIssueModal = true}
|
||||
class="text-sm text-blue-600 hover:text-blue-700 font-medium">
|
||||
<button
|
||||
type="button"
|
||||
on:click={() => (showIssueModal = true)}
|
||||
class="text-sm text-blue-600 hover:text-blue-700 font-medium"
|
||||
>
|
||||
+ Crear
|
||||
</button>
|
||||
</div>
|
||||
{#if $tickets.issues.length > 0}
|
||||
<div class="divide-y divide-gray-100">
|
||||
{#each $tickets.issues as issue}
|
||||
<div class="card-content py-3">
|
||||
<p class="text-sm text-gray-700">{issue.content}</p>
|
||||
<span class="text-xs text-gray-400 mt-1 block">{issue.priority} · {issue.created_by_name}</span>
|
||||
</div>
|
||||
<button
|
||||
type="button"
|
||||
on:click={() => (selectedIssue = issue)}
|
||||
class="w-full text-left card-content py-3 hover:bg-gray-50 transition-colors"
|
||||
>
|
||||
<div class="flex items-start justify-between gap-2">
|
||||
<p class="text-sm text-gray-700 line-clamp-2">{issue.content}</p>
|
||||
<span
|
||||
class="text-xs font-medium px-2 py-0.5 rounded-full bg-gray-100 text-gray-600 shrink-0"
|
||||
>
|
||||
{issue.priority}
|
||||
</span>
|
||||
</div>
|
||||
{#if issue.tagged_users?.length > 0}
|
||||
<div class="mt-1 flex flex-wrap gap-1">
|
||||
{#each issue.tagged_users as u}
|
||||
<span class="text-xs bg-blue-50 text-blue-700 px-2 py-0.5 rounded-full"
|
||||
>{u.full_name}</span
|
||||
>
|
||||
{/each}
|
||||
</div>
|
||||
{/if}
|
||||
<p class="text-xs text-gray-400 mt-1">{issue.created_by_name}</p>
|
||||
</button>
|
||||
{/each}
|
||||
</div>
|
||||
{:else}
|
||||
@@ -438,38 +534,71 @@
|
||||
{/if}
|
||||
</div>
|
||||
|
||||
<!-- Issue Modal -->
|
||||
<!-- Modals -->
|
||||
{#if showIssueModal && $tickets.currentTicket}
|
||||
<IssueModal
|
||||
ticketId={$tickets.currentTicket.id}
|
||||
on:close={() => showIssueModal = false}
|
||||
on:created={() => showIssueModal = false}
|
||||
on:close={() => (showIssueModal = false)}
|
||||
on:created={() => {
|
||||
showIssueModal = false;
|
||||
tickets.loadTicket(ticketId);
|
||||
}}
|
||||
/>
|
||||
{/if}
|
||||
|
||||
{#if selectedIssue && $tickets.currentTicket}
|
||||
<IssueDetailModal
|
||||
issue={selectedIssue}
|
||||
ticketId={$tickets.currentTicket.id}
|
||||
on:close={() => (selectedIssue = null)}
|
||||
on:updated={e => {
|
||||
selectedIssue = e.detail;
|
||||
}}
|
||||
on:deleted={() => {
|
||||
selectedIssue = null;
|
||||
tickets.loadTicket(ticketId);
|
||||
}}
|
||||
/>
|
||||
{/if}
|
||||
|
||||
<!-- Close Ticket Dialog -->
|
||||
{#if showCloseDialog}
|
||||
<div class="fixed inset-0 z-50 overflow-y-auto">
|
||||
<div class="flex items-center justify-center min-h-screen pt-4 px-4 pb-20">
|
||||
<div class="fixed inset-0 bg-gray-500 opacity-75"
|
||||
role="dialog" tabindex="0"
|
||||
<div
|
||||
class="fixed inset-0 bg-gray-500 opacity-75"
|
||||
role="dialog"
|
||||
tabindex="0"
|
||||
on:click={cancelCloseTicket}
|
||||
on:keydown={e => e.key === 'Escape' && cancelCloseTicket()} />
|
||||
on:keydown={e => e.key === 'Escape' && cancelCloseTicket()}
|
||||
/>
|
||||
<div class="relative bg-white rounded-lg shadow-xl sm:max-w-lg w-full z-10 p-6">
|
||||
<h3 class="text-lg font-medium text-gray-900 mb-2">Cerrar Ticket</h3>
|
||||
<p class="text-sm text-gray-500 mb-4">
|
||||
¿Estás seguro de que quieres cerrar este ticket?
|
||||
</p>
|
||||
<textarea rows="3" class="form-input w-full mb-4"
|
||||
<p class="text-sm text-gray-500 mb-4">¿Estás seguro de que quieres cerrar este ticket?</p>
|
||||
<textarea
|
||||
rows="3"
|
||||
class="form-input w-full mb-4"
|
||||
placeholder="Comentario de cierre (opcional)..."
|
||||
bind:value={closeResolution} disabled={isClosingTicket} />
|
||||
bind:value={closeResolution}
|
||||
disabled={isClosingTicket}
|
||||
/>
|
||||
<div class="flex justify-end gap-3">
|
||||
<button class="btn-secondary px-4 py-2" disabled={isClosingTicket} on:click={cancelCloseTicket}>
|
||||
<button
|
||||
class="btn-secondary px-4 py-2"
|
||||
disabled={isClosingTicket}
|
||||
on:click={cancelCloseTicket}
|
||||
>
|
||||
Cancelar
|
||||
</button>
|
||||
<button class="btn-success px-4 py-2 disabled:opacity-50" disabled={isClosingTicket} on:click={confirmCloseTicket}>
|
||||
<button
|
||||
class="btn-success px-4 py-2 disabled:opacity-50"
|
||||
disabled={isClosingTicket}
|
||||
on:click={confirmCloseTicket}
|
||||
>
|
||||
{#if isClosingTicket}
|
||||
<div class="flex items-center gap-2"><div class="spinner w-4 h-4" /><span>Cerrando...</span></div>
|
||||
<div class="flex items-center gap-2">
|
||||
<div class="spinner w-4 h-4" />
|
||||
<span>Cerrando...</span>
|
||||
</div>
|
||||
{:else}
|
||||
Cerrar Ticket
|
||||
{/if}
|
||||
|
||||
Reference in New Issue
Block a user