feat: Funcion de sistema tenants

scripts/check_sla.py

@@ -0,0 +1,40 @@
+"""Check SLA state of tickets and categories"""
+import asyncio
+import os
+import sys
+
+sys.path.insert(0, '/app')
+os.chdir('/app')
+
+from sqlalchemy.ext.asyncio import create_async_engine
+from sqlalchemy import text
+
+
+async def run():
+    database_url = os.environ.get('DATABASE_URL', 'postgresql+asyncpg://postgres:postgres@db:5432/servicemanager')
+    engine = create_async_engine(database_url)
+
+    async with engine.connect() as c:
+        print("=== CATEGORIES SLA HOURS ===")
+        r = await c.execute(text(
+            "SELECT name, sla_response_hours, sla_resolution_hours "
+            "FROM ticket_categories "
+            "ORDER BY name"
+        ))
+        for row in r.fetchall():
+            print(f"  {row[0]}: response={row[1]}h, resolution={row[2]}h")
+
+        print("\n=== TICKETS SLA DATES ===")
+        r2 = await c.execute(text(
+            "SELECT ticket_number, category_id, sla_response_due, sla_resolution_due "
+            "FROM tickets "
+            "ORDER BY created_at "
+            "LIMIT 10"
+        ))
+        for row in r2.fetchall():
+            print(f"  {row[0]}: cat={str(row[1])[:8] if row[1] else 'None'}, sla_resp={row[2]}, sla_res={row[3]}")
+
+    await engine.dispose()
+
+
+asyncio.run(run())