Files
CRM_AGENTES_CARGA/backend/api/v1/modules/crm/cases/service.py
Ernesto Herrera afe659e56a feat(crm): Expediente — referencia única de trazabilidad del trámite (Fase D)
- Tabla crm.cases (expediente) con folio EXP2026-08-001 (next_folio entidad EXP,
  sin dirección). Nace al crear la Oportunidad y se hereda vía case_id a
  solicitud → cotización → operación → factura. advance_stage solo avanza.
- case_id (FK a crm.cases) en crm.opportunities/service_requests/quotes,
  ops.shipments y fin.invoices; propagación en sus create_*. Migración
  d4e5f6a7b8c9 reversible.
- Endpoints GET /v1/crm/cases, /cases/{id}, /cases/by-ref/{ref} con timeline
  (historia completa para UI y otros sistemas).
- Frontend: casesAPI, ruta /dashboard/crm/expedientes (lista + timeline vertical),
  chip "📁 Expediente" en solicitud/cotización, "Expedientes" en el sidebar.
- Consecutivo de folios sin tope (soporta >10,000,000/mes).
- 4 pruebas de expediente (minteo, propagación, timeline, no-retroceso). Suite en verde (113).

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
2026-08-07 07:58:51 -06:00

110 lines
4.2 KiB
Python

"""Lógica del Expediente: minteo del folio, avance de etapa y armado del timeline."""
from fastapi import HTTPException, status
from sqlalchemy.orm import Session
from ..common.folios import next_folio
from .models import Case
# Orden de etapas (solo se avanza, nunca retrocede)
STAGE_ORDER = ["oportunidad", "solicitud", "cotizacion", "operacion", "facturacion", "cerrado"]
def create_case(
db: Session, tenant_id: int, company_id: int, *, account_id: int | None = None,
title: str | None = None, stage: str = "oportunidad", user_id: str | None = None,
) -> Case:
"""Mintea un expediente con folio EXP... (sin commit; lo confirma quien lo invoca)."""
case = Case(
reference=next_folio(db, tenant_id, company_id, "EXP", None, with_direction=False),
account_id=account_id, title=title, stage=stage, status="abierto",
tenant_id=tenant_id, company_id=company_id, created_by=user_id, updated_by=user_id,
)
db.add(case)
db.flush()
return case
def advance_stage(db: Session, case_id: int | None, stage: str) -> None:
"""Avanza la etapa del expediente si la nueva es posterior a la actual."""
if not case_id or stage not in STAGE_ORDER:
return
case = db.query(Case).filter(Case.id == case_id).first()
if not case:
return
current = case.stage if case.stage in STAGE_ORDER else "oportunidad"
if STAGE_ORDER.index(stage) > STAGE_ORDER.index(current):
case.stage = stage
def get_cases(
db: Session, tenant_id: int, company_id: int, search: str | None = None,
account_id: int | None = None, stage: str | None = None,
) -> list[Case]:
q = db.query(Case).filter(
Case.tenant_id == tenant_id, Case.company_id == company_id, Case.deleted_at.is_(None),
)
if account_id is not None:
q = q.filter(Case.account_id == account_id)
if stage:
q = q.filter(Case.stage == stage)
if search:
q = q.filter(Case.reference.ilike(f"%{search}%"))
return q.order_by(Case.created_at.desc()).all()
def get_case(db: Session, case_id: int, tenant_id: int, company_id: int) -> Case:
obj = (
db.query(Case)
.filter(Case.id == case_id, Case.tenant_id == tenant_id, Case.company_id == company_id, Case.deleted_at.is_(None))
.first()
)
if not obj:
raise HTTPException(status_code=status.HTTP_404_NOT_FOUND, detail="Expediente no encontrado")
return obj
def get_case_by_reference(db: Session, reference: str, tenant_id: int, company_id: int) -> Case:
obj = (
db.query(Case)
.filter(Case.reference == reference, Case.tenant_id == tenant_id, Case.company_id == company_id,
Case.deleted_at.is_(None))
.first()
)
if not obj:
raise HTTPException(status_code=status.HTTP_404_NOT_FOUND, detail="Expediente no encontrado")
return obj
def build_timeline(db: Session, case: Case) -> list[dict]:
"""Devuelve la historia del expediente: todas las entidades ligadas por case_id,
en orden cronológico. Un único lookup para la UI y para otros sistemas."""
# Import local para evitar ciclos de importación entre módulos.
from ..opportunities.models import Opportunity
from ..quotes.models import Quote
from ..service_requests.models import ServiceRequest
from api.v1.modules.fin.invoices.models import Invoice
from api.v1.modules.ops.shipments.models import Shipment
events: list[dict] = []
specs = [
("oportunidad", Opportunity, "/dashboard/crm/oportunidades"),
("solicitud", ServiceRequest, "/dashboard/crm/solicitudes"),
("cotizacion", Quote, "/dashboard/crm/cotizaciones"),
("operacion", Shipment, "/dashboard/ops/embarques"),
("factura", Invoice, "/dashboard/fin/facturas"),
]
for kind, model, base_url in specs:
rows = db.query(model).filter(model.case_id == case.id, model.deleted_at.is_(None)).all()
for r in rows:
events.append({
"kind": kind,
"id": r.id,
"reference": getattr(r, "reference", None),
"status": getattr(r, "status", None),
"created_at": r.created_at,
"url": f"{base_url}/{r.id}",
})
events.sort(key=lambda e: e["created_at"])
return events