Merge remote-tracking branch 'origin/main' into feature/AS-timbrado-cfdi-ingreso

# Conflicts:
#	frontend/src/lib/api/crm/types.ts
#	frontend/src/lib/components/crm/AccountFields.svelte
#	frontend/src/lib/components/sidebar/modules.ts

backend/api/v1/modules/core/auth/dto.py

@@ -36,6 +36,12 @@ class TokenResponseDTO(BaseModel):
     tenant: Optional["TenantInfoDTO"] = None
     tenant_id: Optional[int] = None
     tenant_slug: Optional[str] = None
+    # Sesión local del CRM (patrón SIWEB) — presente solo con SESSION_STORE_ENABLED.
+    # Es un JWT propio (HS256) que la app usa como bearer para el backend del CRM y
+    # que sobrevive aunque el refresh del token KC contra el Hub falle. El access_token
+    # de arriba sigue siendo el de Keycloak (para llamadas al Hub).
+    session_token: Optional[str] = None
+    session_id: Optional[str] = None
 
     class Config:
         json_schema_extra = {
@@ -52,6 +58,12 @@ class RefreshTokenRequestDTO(BaseModel):
     """DTO para solicitud de refresh token"""
 
     refresh_token: str = Field(..., description="Refresh token")
+    # Sesión local actual del CRM (patrón SIWEB). Si se envía, el backend preserva el
+    # inicio de sesión (cap absoluto) y puede re-emitirla como fallback cuando el
+    # refresh del token KC contra el Hub falla ("Token is not active" del relay).
+    session_token: Optional[str] = Field(None, description="Sesión local actual del CRM (opcional)")
+    # session_id opaco de la sesión en valkey (guarda los tokens KC fuera del browser).
+    session_id: Optional[str] = Field(None, description="ID de sesión en valkey (opcional)")
 
 
 class UserInfoResponseDTO(BaseModel):

backend/api/v1/modules/core/auth/routes.py

@@ -24,6 +24,12 @@ from .dto import (
 )
 from .service import AuthService
 
+import logging
+from typing import Optional
+from pydantic import BaseModel
+
+logger = logging.getLogger(__name__)
+
 router = APIRouter(prefix="/auth", tags=["Authentication"])
 security = HTTPBearer()
 
@@ -402,10 +408,16 @@ async def dev_login():
 @router.get("/my-companies")
 async def get_my_companies(
     current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
 ):
     """
     Retorna las compañías accesibles para el usuario actual.
-    STUB: implementa con tu modelo de compañías.
+
+    Modelo del CRM: una compañía por tenant (1:1) — el ``company_id`` coincide con
+    el ``tenant_id``. Cada agente de carga (tenant) opera como una empresa. Se
+    garantiza el vínculo usuario↔tenant↔company; los permisos de la empresa se
+    resuelven en ``/permissions/me`` (bootstrap de super_admin al primer usuario).
+
     En dev-local retorna una compañía ficticia para que el dashboard funcione.
     """
     from core.config import settings
@@ -415,8 +427,239 @@ async def get_my_companies(
             "id": settings.DEV_LOCAL_AUTH_COMPANY_ID,
             "name": "Empresa Dev Local",
             "tenant_id": settings.DEV_LOCAL_AUTH_TENANT_ID,
+            "rfc": None,
+            "logo": None,
             "is_active": True,
         }]
 
-    # Implementa aquí la consulta real a tu tabla de compañías.
+    from core.security import (
+        resolve_effective_tenant_id_from_user,
+        _ensure_user_tenant_for_company,
+    )
+    from api.v1.modules.core.tenants.models import Tenant
+    from sqlalchemy import text
+
+    user_id = current_user.get("sub") or current_user.get("id")
+    tenant_id = resolve_effective_tenant_id_from_user(current_user)
+
+    # 1) Usuario CON tenant en el token (flujo normal): autocrea una compañía por
+    #    defecto en el primer acceso y AUTO-LIGA al usuario a TODAS las compañías de
+    #    su tenant. Así cualquier usuario del mismo tenant (misma organización del
+    #    Workspace) entra y ve la(s) compañía(s) sin gestión manual. El ROL no se
+    #    asigna aquí: es solo membresía; los permisos se otorgan aparte (un admin
+    #    asigna el rol; el primer usuario recibe super_admin vía /permissions/me).
+    if tenant_id:
+        tenant_id = int(tenant_id)
+        company_ids = [
+            int(r[0])
+            for r in db.execute(
+                text("SELECT id FROM a76.company WHERE tenant_id = :tid ORDER BY id"),
+                {"tid": tenant_id},
+            ).fetchall()
+        ]
+        if not company_ids:
+            tenant = db.query(Tenant).filter(Tenant.id == tenant_id).first()
+            default_name = (
+                (tenant.name if tenant else None)
+                or current_user.get("tenant_slug")
+                or "Mi empresa"
+            )
+            created = db.execute(
+                text("INSERT INTO a76.company (tenant_id, name) VALUES (:tid, :name) RETURNING id"),
+                {"tid": tenant_id, "name": default_name},
+            ).fetchone()
+            db.execute(text("SELECT setval('a76.company_id_seq', (SELECT MAX(id) FROM a76.company))"))
+            db.commit()
+            company_ids = [int(created[0])]
+            logger.info("Compañía por defecto creada para tenant=%s: id=%s", tenant_id, created[0])
+
+        # Auto-ligado por tenant (solo membresía, sin rol).
+        if user_id:
+            for cid in company_ids:
+                try:
+                    _ensure_user_tenant_for_company(db, str(user_id), tenant_id, cid)
+                except Exception as exc:
+                    logger.warning("auto-ligado de compañía %s falló (no bloquea): %s", cid, exc)
+
+    # 2) Compañías por MEMBRESÍA (user_tenants ∪ user_company_roles) → funciona
+    #    también para hub_admin sin tenant en el token: verá las compañías que creó
+    #    o a las que fue asignado. La membresía la determina el CRM, no el Hub.
+    if not user_id:
+        return []
+    rows = db.execute(
+        text(
+            """
+            SELECT c.id, c.name, c.rfc, c.logo, c.tenant_id, t.name, t.slug
+            FROM a76.company c
+            LEFT JOIN core.tenants t ON t.id = c.tenant_id
+            WHERE c.id IN (
+                SELECT company_id FROM core.user_tenants
+                    WHERE keycloak_user_id = :uid AND is_active AND company_id IS NOT NULL
+                UNION
+                SELECT company_id FROM core.user_company_roles
+                    WHERE user_id = :uid AND is_active
+            )
+            ORDER BY c.id
+            """
+        ),
+        {"uid": str(user_id)},
+    ).fetchall()
+
+    return [
+        {
+            "id": int(r[0]),
+            "name": r[1] or "Empresa",
+            "tenant_id": int(r[4]),
+            "tenant_name": r[5],
+            "tenant_slug": r[6],
+            "rfc": r[2],
+            "logo": r[3],
+            "is_active": True,
+        }
+        for r in rows
+    ]
+
+
+class _CreateCompanyDTO(BaseModel):
+    name: str
+    tenant_id: int
+    rfc: Optional[str] = None
+
+
+async def _sync_tenants_from_hub(request: Request, db: Session) -> None:
+    """
+    Auto-sync Workspace→CRM: trae los tenants del Workspace (Hub GET /hub/tenants) y
+    los da de alta/actualiza en core.tenants con su MISMO ID del Workspace. Así los
+    tenants creados en el Workspace aparecen solos en el CRM para asignarles compañías.
+    Best-effort: usa el token KC de la sesión (valkey); si no está fresco o el Hub no
+    responde, no bloquea (se devuelven los tenants ya sincronizados).
+    """
+    import httpx
+    from sqlalchemy import text as _text
+    from core.config import settings
+    from core import session_store
+    from api.v1.modules.core.tenants.models import Tenant, TenantType
+
+    sid = request.cookies.get("crm_sid") if request else None
+    kc_token = None
+    if sid:
+        sess = session_store.get_session(sid)
+        kc_token = (sess or {}).get("access_token")
+    if not kc_token:
+        return
+
+    try:
+        async with httpx.AsyncClient(timeout=8.0) as client:
+            r = await client.get(
+                f"{settings.HUB_URL}api/v1/hub/tenants",
+                headers={"Authorization": f"Bearer {kc_token}"},
+            )
+        if r.status_code != 200:
+            logger.info("sync-tenants: Hub devolvió %s — sin sincronizar", r.status_code)
+            return
+        payload = r.json()
+        items = payload.get("tenants", []) if isinstance(payload, dict) else (payload or [])
+        for t in items:
+            tid = t.get("id")
+            if tid is None:
+                continue
+            name = t.get("name") or t.get("display_name") or t.get("slug")
+            slug = t.get("slug") or f"tenant-{tid}"
+            existing = db.query(Tenant).filter(Tenant.id == int(tid)).first()
+            if existing:
+                if name and existing.name != name:
+                    existing.name = name
+            else:
+                db.add(Tenant(
+                    id=int(tid), name=name or slug, slug=slug,
+                    keycloak_realm=slug, type=TenantType.SHARED, is_active=True,
+                ))
+        db.commit()
+        db.execute(_text("SELECT setval('core.tenants_id_seq', (SELECT MAX(id) FROM core.tenants))"))
+        db.commit()
+    except Exception as exc:
+        logger.warning("sync-tenants desde Hub falló (no bloquea): %s", exc)
+        try:
+            db.rollback()
+        except Exception:
+            pass
+
+
+@router.get("/assignable-tenants")
+async def assignable_tenants(
+    request: Request,
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    """
+    Tenants disponibles para asignar una compañía. El tenant lo crea el Workspace;
+    aquí solo se elige. hub_admin ve TODOS (auto-sincronizados del Hub); un usuario
+    con tenant ve el suyo.
+    """
+    from api.v1.modules.core.tenants.models import Tenant
+    from core.security import resolve_effective_tenant_id_from_user, is_hub_admin
+
+    if is_hub_admin(current_user):
+        # Sincroniza automáticamente los tenants del Workspace antes de listar.
+        await _sync_tenants_from_hub(request, db)
+        rows = db.query(Tenant).filter(Tenant.is_active == True).order_by(Tenant.id).all()  # noqa: E712
+        return [{"id": t.id, "name": t.name, "slug": t.slug} for t in rows]
+
+    tid = resolve_effective_tenant_id_from_user(current_user)
+    if tid:
+        t = db.query(Tenant).filter(Tenant.id == int(tid), Tenant.is_active == True).first()  # noqa: E712
+        return [{"id": t.id, "name": t.name, "slug": t.slug}] if t else []
     return []
+
+
+@router.post("/companies", status_code=201)
+async def create_company(
+    data: _CreateCompanyDTO,
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    """
+    Da de alta una compañía (a76.company) bajo un tenant del Workspace y asigna al
+    usuario como miembro. hub_admin puede crear en cualquier tenant; un usuario con
+    tenant solo en el suyo. El rol super_admin se otorga al seleccionarla (/permissions/me).
+    """
+    from sqlalchemy import text as _text
+    from api.v1.modules.core.tenants.models import Tenant
+    from core.security import (
+        resolve_effective_tenant_id_from_user,
+        is_hub_admin,
+        _ensure_user_tenant_for_company,
+    )
+
+    name = (data.name or "").strip()
+    if len(name) < 2:
+        raise HTTPException(status_code=422, detail="El nombre de la compañía es obligatorio.")
+
+    tid = int(data.tenant_id)
+    tenant = db.query(Tenant).filter(Tenant.id == tid, Tenant.is_active == True).first()  # noqa: E712
+    if not tenant:
+        raise HTTPException(status_code=404, detail="Tenant no encontrado.")
+
+    # Autorización: hub_admin (atestado por el Hub) puede crear en cualquier tenant;
+    # un usuario ligado a un tenant, solo en el suyo.
+    if not is_hub_admin(current_user):
+        own = resolve_effective_tenant_id_from_user(current_user)
+        if own is None or int(own) != tid:
+            raise HTTPException(status_code=403, detail="No puedes crear compañías en ese tenant.")
+
+    created = db.execute(
+        _text("INSERT INTO a76.company (tenant_id, name, rfc) VALUES (:t, :n, :r) RETURNING id"),
+        {"t": tid, "n": name, "r": (data.rfc or None)},
+    ).fetchone()
+    db.execute(_text("SELECT setval('a76.company_id_seq', (SELECT MAX(id) FROM a76.company))"))
+    db.commit()
+    cid = int(created[0])
+
+    user_id = current_user.get("sub") or current_user.get("id")
+    if user_id:
+        try:
+            _ensure_user_tenant_for_company(db, str(user_id), tid, cid)
+        except Exception as exc:
+            logger.warning("create_company: no se pudo asegurar membresía (no bloquea): %s", exc)
+
+    return {"id": cid, "name": name, "tenant_id": tid, "rfc": data.rfc, "logo": None, "is_active": True}

backend/api/v1/modules/core/auth/service.py

@@ -213,55 +213,160 @@ class AuthService:
             logger.error(f"Unexpected login error: {str(e)}")
             raise HTTPException(status_code=500, detail="Authentication error")
 
+    def _decode_local_session(self, session_token: Optional[str]) -> Optional[Dict[str, Any]]:
+        """
+        Decodifica una sesión local del CRM (HS256) verificando la firma pero
+        SIN exigir exp — para poder re-emitirla en el refresh. Retorna los claims
+        o None si la firma no valida o no es una sesión local del CRM.
+        """
+        if not session_token:
+            return None
+        try:
+            claims = jwt.decode(
+                session_token,
+                settings.SECRET_KEY,
+                algorithms=["HS256"],
+                options={"verify_exp": False},
+            )
+        except JWTError:
+            return None
+        if not claims.get("crm_session") or claims.get("source") != "local":
+            return None
+        return claims
+
+    def _session_claims_from_kc(self, data: Dict[str, Any]) -> Dict[str, Any]:
+        """Construye los claims de la sesión local a partir del token KC (decode)."""
+        kc_claims = self._decode_kc_user_from_token(data.get("access_token", ""))
+        claims: Dict[str, Any] = dict(kc_claims)
+        # tenant_id/tenant_slug explícitos del Hub tienen precedencia sobre el token
+        if data.get("tenant_id") is not None:
+            claims["tenant_id"] = data.get("tenant_id")
+        if data.get("tenant_slug") is not None:
+            claims["tenant_slug"] = data.get("tenant_slug")
+        return claims
+
+    async def _session_claims(self, data: Dict[str, Any]) -> Dict[str, Any]:
+        """
+        Claims AUTORITATIVOS para la sesión local: se prefiere /auth/me del Hub (trae
+        is_hub_admin, roles, etc. que el token KC crudo no incluye). Si el Hub no
+        responde, se cae al decode del token KC. Así la sesión local sabe si el
+        usuario es hub_admin sin volver a consultar al Hub en cada request.
+        """
+        from core.security import verify_token
+
+        claims: Dict[str, Any] = {}
+        try:
+            info = await verify_token(data.get("access_token", ""))
+            if isinstance(info, dict):
+                claims = dict(info)
+        except Exception as exc:
+            logger.warning("session_claims: /auth/me no disponible, uso decode KC: %s", exc)
+
+        if not claims:
+            return self._session_claims_from_kc(data)
+
+        # tenant_id/tenant_slug explícitos del Hub tienen precedencia.
+        if data.get("tenant_id") is not None:
+            claims["tenant_id"] = data.get("tenant_id")
+        if data.get("tenant_slug") is not None:
+            claims["tenant_slug"] = data.get("tenant_slug")
+        return claims
+
     async def refresh_token(self, refresh_data: RefreshTokenRequestDTO) -> TokenResponseDTO:
         """
-        Refresca el access token usando el Hub
+        Refresca la sesión.
+
+        - Intenta el refresh del token KC contra el Hub (comportamiento histórico).
+        - Con SESSION_STORE_ENABLED, además emite/actualiza la sesión local del CRM
+          (patrón SIWEB) que la app usa como bearer y que dura por inactividad, de
+          modo que el refresh KC solo se intenta al expirar esa sesión (no cada ~60s).
+        - Si el Hub RECHAZA el refresh se devuelve 401 y la sesión termina: se
+          RESPETA la revocación central de Keycloak (sin re-emisión de fallback).
         """
+        from datetime import datetime, timezone
+
+        session_enabled = bool(getattr(settings, "SESSION_STORE_ENABLED", False))
+        prev_claims = self._decode_local_session(refresh_data.session_token) if session_enabled else None
+        prev_sst = prev_claims.get("sst") if prev_claims else None
+        prev_session_id = refresh_data.session_id if session_enabled else None
+
+        # Fuente del refresh KC: valkey (sesión) tiene precedencia sobre lo que
+        # mande el cliente (puede estar desactualizado). Fail-silent.
+        kc_refresh = refresh_data.refresh_token
+        if session_enabled and prev_session_id:
+            from core import session_store
+
+            sess = session_store.get_session(prev_session_id)
+            if sess and sess.get("refresh_token"):
+                kc_refresh = sess["refresh_token"]
+
+        # ── Intento de refresh del token KC contra el Hub ────────────────────────
+        kc_ok = False
+        data: Optional[Dict[str, Any]] = None
         try:
             async with httpx.AsyncClient(timeout=10.0) as client:
                 response = await client.post(
                     f"{settings.HUB_URL}api/v1/auth/refresh",
-                    json=refresh_data.model_dump()
+                    json={"refresh_token": kc_refresh},
                 )
-
-            if response.status_code == 200:
+            kc_ok = response.status_code == 200
+            if kc_ok:
                 data = response.json()
-                from core.workspace_profile_sync import sync_workspace_profile_for_user
-                from core.workspace_profile_client import WorkspaceProfileClient
+            else:
+                logger.warning("Hub rechazó el refresh (status %s)", response.status_code)
+        except Exception as exc:
+            logger.warning("Hub inalcanzable en refresh: %s", exc)
+            kc_ok = False
 
-                workspace_profile = None
-                try:
-                    workspace_profile = await WorkspaceProfileClient().get_me(
-                        data.get("access_token", "")
-                    )
-                except Exception as exc:
-                    logger.warning(
-                        "workspace_profile_sync_failed",
-                        extra={
-                            "event": "workspace_profile_sync_failed",
-                            "phase": "refresh",
-                            "error": str(exc),
-                        },
-                    )
-                    workspace_profile = None
+        # ── Camino feliz: el Hub renovó el token KC ──────────────────────────────
+        if kc_ok and data is not None:
+            from core.workspace_profile_sync import sync_workspace_profile_for_user
+            from core.workspace_profile_client import WorkspaceProfileClient
 
-                await sync_workspace_profile_for_user(
-                    self.db,
-                    access_token=data.get("access_token"),
-                    keycloak_user_id=(workspace_profile or {}).get("sub")
-                    or data.get("sub")
-                    or data.get("user_id"),
-                    tenant_id=data.get("tenant_id"),
-                    workspace_profile=workspace_profile,
-                    force=True,
+            workspace_profile = None
+            try:
+                workspace_profile = await WorkspaceProfileClient().get_me(data.get("access_token", ""))
+            except Exception as exc:
+                logger.warning(
+                    "workspace_profile_sync_failed",
+                    extra={"event": "workspace_profile_sync_failed", "phase": "refresh", "error": str(exc)},
                 )
-                return TokenResponseDTO(**data)
-            
-            raise HTTPException(status_code=401, detail="Invalid or expired refresh token")
+                workspace_profile = None
 
-        except Exception as e:
-            logger.error(f"Token refresh error: {str(e)}")
-            raise HTTPException(status_code=500, detail="Token refresh error")
+            await sync_workspace_profile_for_user(
+                self.db,
+                access_token=data.get("access_token"),
+                keycloak_user_id=(workspace_profile or {}).get("sub") or data.get("sub") or data.get("user_id"),
+                tenant_id=data.get("tenant_id"),
+                workspace_profile=workspace_profile,
+                force=True,
+            )
+
+            resp = TokenResponseDTO(**data)
+
+            if session_enabled:
+                from core import local_session, session_store
+
+                start = int(prev_sst) if prev_sst else int(datetime.now(timezone.utc).timestamp())
+                claims = await self._session_claims(data)
+                new_access = data.get("access_token", "")
+                new_refresh = data.get("refresh_token", "")
+                # Reutiliza la sesión de valkey si ya existía; si no, la crea.
+                if prev_session_id and session_store.get_session(prev_session_id):
+                    session_store.update_session_tokens(prev_session_id, new_access, new_refresh)
+                    resp.session_id = prev_session_id
+                else:
+                    resp.session_id = session_store.create_session(new_access, new_refresh, start)
+                resp.session_token = local_session.mint_session_token(claims, session_start=start)
+
+            return resp
+
+        # El Hub rechazó el refresh: la sesión termina y se RESPETA la revocación
+        # central de Keycloak (no hay re-emisión local de fallback). El usuario
+        # re-entra por el App Launcher. La sesión local de larga duración evita el
+        # bucle: el refresh solo se intenta al expirar la sesión local por
+        # inactividad (idle), no cada ~60s como con el token KC crudo.
+        raise HTTPException(status_code=401, detail="Invalid or expired refresh token")
 
     async def get_user_info(self, access_token: str) -> UserInfoResponseDTO:
         """

backend/api/v1/modules/core/invites/routes.py

@@ -37,13 +37,33 @@ async def create_invite(
         required_permissions=["user.create"],
     )
 
+    # tenant_slug: del token si viene; si el usuario es hub_admin (sin tenant en el
+    # token), se resuelve desde la compañía destino (a76.company → core.tenants).
     tenant_slug: str = current_user.get("tenant_slug") or ""
+    if not tenant_slug:
+        from sqlalchemy import text as _text
+        row = db.execute(
+            _text(
+                "SELECT t.slug FROM a76.company c "
+                "JOIN core.tenants t ON t.id = c.tenant_id WHERE c.id = :c"
+            ),
+            {"c": data.company_id},
+        ).first()
+        if row and row[0]:
+            tenant_slug = row[0]
+
     created_by: str = current_user.get("sub") or ""
 
+    # El invite se crea en el Hub: se necesita el token KC (la sesión local no la
+    # acepta el Hub). Se toma de la sesión (valkey) y se refresca si hace falta.
+    from core.hub_token import get_hub_access_token
+
+    kc_token = await get_hub_access_token(request)
+
     service = InviteService(db)
     return await service.create_invite(
         data=data,
         created_by=created_by,
         tenant_slug=tenant_slug,
-        user_access_token=credentials.credentials,
+        user_access_token=kc_token or credentials.credentials,
     )

backend/api/v1/modules/core/users/routes.py

@@ -53,12 +53,17 @@ async def get_user_statistics(
     """
     tenant_id = validate_access_to_resource(db, company_id, current_user, required_permissions=["user.view"])
     service = UserService(db, tenant_id, company_id, is_hub_admin=is_hub_admin(current_user))
+    from core.hub_token import get_hub_access_token
+
     auth_header = request.headers.get("Authorization") or ""
     token = (
         auth_header[7:].strip()
         if auth_header.lower().startswith("bearer ")
         else auth_header.strip()
     )
+    kc_token = await get_hub_access_token(request)
+    if kc_token:
+        token = kc_token
     hub_tid = resolve_hub_tenant_id_for_api(
         tenant_id, request.headers.get("X-Tenant-Override")
     )
@@ -84,12 +89,19 @@ async def list_users(
     """
     tenant_id = validate_access_to_resource(db, company_id, current_user, required_permissions=["user.view"])
     service = UserService(db, tenant_id, company_id, is_hub_admin=is_hub_admin(current_user))
+    # El Bearer de la app puede ser la sesión local (SIWEB), que el Hub no acepta.
+    # Para listar usuarios del tenant se usa el token KC de la sesión (valkey), refrescado.
+    from core.hub_token import get_hub_access_token
+
     auth_header = request.headers.get("Authorization") or ""
     token = (
         auth_header[7:].strip()
         if auth_header.lower().startswith("bearer ")
         else auth_header.strip()
     )
+    kc_token = await get_hub_access_token(request)
+    if kc_token:
+        token = kc_token
     hub_tid = resolve_hub_tenant_id_for_api(
         tenant_id, request.headers.get("X-Tenant-Override")
     )

backend/api/v1/modules/crm/accounts/dto.py

@@ -13,15 +13,18 @@ class AccountBase(BaseModel):
     record_type: str = Field("cliente", max_length=20)  # cliente | prospecto
     person_type: str | None = Field(None, max_length=10)  # fisica | moral
     industry: str | None = Field(None, max_length=120)
+    industry_other: str | None = Field(None, max_length=120)
     account_type: str | None = Field(None, max_length=40)
     status: str = Field("active", max_length=20)  # active | inactive
     # Comercial
     commercial_classification: str | None = Field(None, max_length=20)
     preferred_contact_method: str | None = Field(None, max_length=20)
+    preferred_contact_other: str | None = Field(None, max_length=120)
     language: str | None = Field(None, max_length=40)
     email: EmailStr | None = None
     phone: str | None = Field(None, max_length=40)
     website: str | None = Field(None, max_length=255)
+    commercial_observations: str | None = None  # observaciones generales
     # Fiscal
     tax_regime: str | None = Field(None, max_length=120)
     cfdi_use: str | None = Field(None, max_length=60)
@@ -39,7 +42,7 @@ class AccountBase(BaseModel):
     address: str | None = None
     city: str | None = Field(None, max_length=120)
     state: str | None = Field(None, max_length=120)
-    country: str | None = Field("MX", max_length=2)
+    country: str | None = Field("MEX", max_length=3)
     # Observaciones
     notes: str | None = None
     internal_notes: str | None = None
@@ -58,14 +61,17 @@ class AccountUpdate(BaseModel):
     record_type: str | None = Field(None, max_length=20)
     person_type: str | None = Field(None, max_length=10)
     industry: str | None = Field(None, max_length=120)
+    industry_other: str | None = Field(None, max_length=120)
     account_type: str | None = Field(None, max_length=40)
     status: str | None = Field(None, max_length=20)
     commercial_classification: str | None = Field(None, max_length=20)
     preferred_contact_method: str | None = Field(None, max_length=20)
+    preferred_contact_other: str | None = Field(None, max_length=120)
     language: str | None = Field(None, max_length=40)
     email: EmailStr | None = None
     phone: str | None = Field(None, max_length=40)
     website: str | None = Field(None, max_length=255)
+    commercial_observations: str | None = None
     tax_regime: str | None = Field(None, max_length=120)
     cfdi_use: str | None = Field(None, max_length=60)
     tax_regime_id: int | None = None
@@ -80,7 +86,7 @@ class AccountUpdate(BaseModel):
     address: str | None = None
     city: str | None = Field(None, max_length=120)
     state: str | None = Field(None, max_length=120)
-    country: str | None = Field(None, max_length=2)
+    country: str | None = Field(None, max_length=3)
     notes: str | None = None
     internal_notes: str | None = None
     owner_user_id: str | None = Field(None, max_length=64)

backend/api/v1/modules/crm/accounts/models.py

@@ -32,6 +32,7 @@ class Account(Base, TenantScopedMixin, TimestampMixin):
     # Tipo de persona: fisica | moral
     person_type: Mapped[str | None] = mapped_column(String(10), nullable=True)
     industry: Mapped[str | None] = mapped_column(String(120), nullable=True)  # giro / industria
+    industry_other: Mapped[str | None] = mapped_column(String(120), nullable=True)  # especificar cuando giro = "otro"
     # Tipo operativo (immex | agencia_aduanal | importador | exportador | transportista | otro)
     account_type: Mapped[str | None] = mapped_column(String(40), nullable=True)
     # Estatus: active | inactive
@@ -40,12 +41,15 @@ class Account(Base, TenantScopedMixin, TimestampMixin):
     # ----- Información comercial -----
     # Clasificación: importador | exportador | ambos
     commercial_classification: Mapped[str | None] = mapped_column(String(20), nullable=True)
-    # Medio de contacto preferido: llamada | correo | videollamada | whatsapp | otro
+    # Medio de contacto preferido: llamada | correo | videoconferencia | whatsapp | otro
     preferred_contact_method: Mapped[str | None] = mapped_column(String(20), nullable=True)
+    # Texto libre cuando el medio de contacto es "otro"
+    preferred_contact_other: Mapped[str | None] = mapped_column(String(120), nullable=True)
     language: Mapped[str | None] = mapped_column(String(40), nullable=True)
     email: Mapped[str | None] = mapped_column(String(255), nullable=True)
     phone: Mapped[str | None] = mapped_column(String(40), nullable=True)
     website: Mapped[str | None] = mapped_column(String(255), nullable=True)
+    commercial_observations: Mapped[str | None] = mapped_column(Text, nullable=True)  # observaciones generales
 
     # ----- Información fiscal -----
     # Régimen fiscal y uso de CFDI en texto libre: se conservan como capturó el usuario
@@ -72,7 +76,7 @@ class Account(Base, TenantScopedMixin, TimestampMixin):
     address: Mapped[str | None] = mapped_column(Text, nullable=True)
     city: Mapped[str | None] = mapped_column(String(120), nullable=True)
     state: Mapped[str | None] = mapped_column(String(120), nullable=True)
-    country: Mapped[str | None] = mapped_column(String(2), nullable=True, server_default=text("'MX'"))
+    country: Mapped[str | None] = mapped_column(String(3), nullable=True, server_default=text("'MEX'"))
 
     # ----- Observaciones y auditoría -----
     notes: Mapped[str | None] = mapped_column(Text, nullable=True)  # comentarios generales

backend/api/v1/modules/crm/addresses/dto.py

@@ -14,7 +14,7 @@ class AddressBase(BaseModel):
     postal_code: str | None = Field(None, max_length=10)
     city: str | None = Field(None, max_length=120)
     state: str | None = Field(None, max_length=120)
-    country: str | None = Field("MX", max_length=2)
+    country: str | None = Field("MEX", max_length=3)  # ISO 3166-1 alfa-3 (alineado a catálogo pais)
     reference_notes: str | None = None
     is_primary: bool = False
 
@@ -32,7 +32,7 @@ class AddressUpdate(BaseModel):
     postal_code: str | None = Field(None, max_length=10)
     city: str | None = Field(None, max_length=120)
     state: str | None = Field(None, max_length=120)
-    country: str | None = Field(None, max_length=2)
+    country: str | None = Field(None, max_length=3)
     reference_notes: str | None = None
     is_primary: bool | None = None
 

backend/api/v1/modules/crm/addresses/models.py

@@ -29,7 +29,8 @@ class Address(Base, TenantScopedMixin, TimestampMixin):
     neighborhood: Mapped[str | None] = mapped_column(String(120), nullable=True)  # colonia
     postal_code: Mapped[str | None] = mapped_column(String(10), nullable=True)  # código postal
     city: Mapped[str | None] = mapped_column(String(120), nullable=True)  # municipio
-    state: Mapped[str | None] = mapped_column(String(120), nullable=True)  # estado
-    country: Mapped[str | None] = mapped_column(String(2), nullable=True, server_default=text("'MX'"))
+    state: Mapped[str | None] = mapped_column(String(120), nullable=True)  # estado (código catálogo)
+    # País como código ISO 3166 alfa-3 del catálogo (p. ej. MEX). Ampliado de 2→3.
+    country: Mapped[str | None] = mapped_column(String(3), nullable=True, server_default=text("'MEX'"))
     reference_notes: Mapped[str | None] = mapped_column(Text, nullable=True)  # referencias
     is_primary: Mapped[bool] = mapped_column(Boolean, nullable=False, server_default=text("false"))

backend/api/v1/modules/crm/cases/dto.py

@@ -0,0 +1,31 @@
+from datetime import datetime
+
+from pydantic import BaseModel, ConfigDict
+
+
+class CaseResponse(BaseModel):
+    model_config = ConfigDict(from_attributes=True)
+
+    id: int
+    reference: str | None
+    account_id: int | None
+    title: str | None
+    stage: str
+    status: str
+    tenant_id: int
+    company_id: int
+    created_at: datetime
+    updated_at: datetime
+
+
+class CaseTimelineEvent(BaseModel):
+    kind: str            # oportunidad | solicitud | cotizacion | operacion | factura
+    id: int
+    reference: str | None = None
+    status: str | None = None
+    created_at: datetime
+    url: str
+
+
+class CaseWithTimeline(CaseResponse):
+    timeline: list[CaseTimelineEvent] = []

backend/api/v1/modules/crm/cases/models.py

@@ -0,0 +1,28 @@
+from sqlalchemy import ForeignKey, Integer, String, text
+from sqlalchemy.orm import Mapped, mapped_column
+
+from api.v1.common.base_models import TenantScopedMixin, TimestampMixin
+from core.database import Base
+
+
+class Case(Base, TenantScopedMixin, TimestampMixin):
+    """Expediente: hilo maestro de un trámite (Oportunidad → Solicitud → Cotización →
+    Operación → Factura). Una sola referencia (``EXP…``) que agrupa toda la historia.
+    Nace al crear la Oportunidad y se hereda a las entidades siguientes vía ``case_id``.
+    """
+
+    __tablename__ = "cases"
+    __table_args__ = {"schema": "crm"}
+
+    id: Mapped[int] = mapped_column(Integer, primary_key=True, index=True)
+    reference: Mapped[str | None] = mapped_column(String(40), nullable=True, index=True)  # folio EXP...
+    account_id: Mapped[int | None] = mapped_column(
+        Integer, ForeignKey("crm.accounts.id"), nullable=True, index=True
+    )
+    title: Mapped[str | None] = mapped_column(String(255), nullable=True)
+    # Etapa más avanzada alcanzada: oportunidad|solicitud|cotizacion|operacion|facturacion|cerrado
+    stage: Mapped[str] = mapped_column(String(20), nullable=False, server_default=text("'oportunidad'"))
+    # abierto | cerrado
+    status: Mapped[str] = mapped_column(String(20), nullable=False, server_default=text("'abierto'"), index=True)
+    created_by: Mapped[str | None] = mapped_column(String(64), nullable=True)
+    updated_by: Mapped[str | None] = mapped_column(String(64), nullable=True)

backend/api/v1/modules/crm/cases/routes.py

@@ -0,0 +1,51 @@
+from fastapi import APIRouter, Depends, Query
+from sqlalchemy.orm import Session
+
+from core.database import get_core_db
+from core.security import get_current_user
+
+from . import service
+from .dto import CaseResponse, CaseWithTimeline
+
+router = APIRouter()
+
+
+def _with_timeline(db, case) -> CaseWithTimeline:
+    data = CaseWithTimeline.model_validate(case)
+    data.timeline = service.build_timeline(db, case)  # type: ignore[assignment]
+    return data
+
+
+@router.get("/cases", response_model=list[CaseResponse])
+def list_cases(
+    company_id: int = Query(..., description="Company ID"),
+    search: str | None = Query(None),
+    account_id: int | None = Query(None),
+    stage: str | None = Query(None),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    return service.get_cases(db, current_user["tenant_id"], company_id, search, account_id, stage)
+
+
+@router.get("/cases/by-ref/{reference}", response_model=CaseWithTimeline)
+def get_case_by_ref(
+    reference: str,
+    company_id: int = Query(..., description="Company ID"),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    """Expediente + historia completa por su referencia (para UI y otros sistemas)."""
+    case = service.get_case_by_reference(db, reference, current_user["tenant_id"], company_id)
+    return _with_timeline(db, case)
+
+
+@router.get("/cases/{case_id}", response_model=CaseWithTimeline)
+def get_case(
+    case_id: int,
+    company_id: int = Query(..., description="Company ID"),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    case = service.get_case(db, case_id, current_user["tenant_id"], company_id)
+    return _with_timeline(db, case)

backend/api/v1/modules/crm/cases/service.py

@@ -0,0 +1,109 @@
+"""Lógica del Expediente: minteo del folio, avance de etapa y armado del timeline."""
+
+from fastapi import HTTPException, status
+from sqlalchemy.orm import Session
+
+from ..common.folios import next_folio
+from .models import Case
+
+# Orden de etapas (solo se avanza, nunca retrocede)
+STAGE_ORDER = ["oportunidad", "solicitud", "cotizacion", "operacion", "facturacion", "cerrado"]
+
+
+def create_case(
+    db: Session, tenant_id: int, company_id: int, *, account_id: int | None = None,
+    title: str | None = None, stage: str = "oportunidad", user_id: str | None = None,
+) -> Case:
+    """Mintea un expediente con folio EXP... (sin commit; lo confirma quien lo invoca)."""
+    case = Case(
+        reference=next_folio(db, tenant_id, company_id, "EXP", None, with_direction=False),
+        account_id=account_id, title=title, stage=stage, status="abierto",
+        tenant_id=tenant_id, company_id=company_id, created_by=user_id, updated_by=user_id,
+    )
+    db.add(case)
+    db.flush()
+    return case
+
+
+def advance_stage(db: Session, case_id: int | None, stage: str) -> None:
+    """Avanza la etapa del expediente si la nueva es posterior a la actual."""
+    if not case_id or stage not in STAGE_ORDER:
+        return
+    case = db.query(Case).filter(Case.id == case_id).first()
+    if not case:
+        return
+    current = case.stage if case.stage in STAGE_ORDER else "oportunidad"
+    if STAGE_ORDER.index(stage) > STAGE_ORDER.index(current):
+        case.stage = stage
+
+
+def get_cases(
+    db: Session, tenant_id: int, company_id: int, search: str | None = None,
+    account_id: int | None = None, stage: str | None = None,
+) -> list[Case]:
+    q = db.query(Case).filter(
+        Case.tenant_id == tenant_id, Case.company_id == company_id, Case.deleted_at.is_(None),
+    )
+    if account_id is not None:
+        q = q.filter(Case.account_id == account_id)
+    if stage:
+        q = q.filter(Case.stage == stage)
+    if search:
+        q = q.filter(Case.reference.ilike(f"%{search}%"))
+    return q.order_by(Case.created_at.desc()).all()
+
+
+def get_case(db: Session, case_id: int, tenant_id: int, company_id: int) -> Case:
+    obj = (
+        db.query(Case)
+        .filter(Case.id == case_id, Case.tenant_id == tenant_id, Case.company_id == company_id, Case.deleted_at.is_(None))
+        .first()
+    )
+    if not obj:
+        raise HTTPException(status_code=status.HTTP_404_NOT_FOUND, detail="Expediente no encontrado")
+    return obj
+
+
+def get_case_by_reference(db: Session, reference: str, tenant_id: int, company_id: int) -> Case:
+    obj = (
+        db.query(Case)
+        .filter(Case.reference == reference, Case.tenant_id == tenant_id, Case.company_id == company_id,
+                Case.deleted_at.is_(None))
+        .first()
+    )
+    if not obj:
+        raise HTTPException(status_code=status.HTTP_404_NOT_FOUND, detail="Expediente no encontrado")
+    return obj
+
+
+def build_timeline(db: Session, case: Case) -> list[dict]:
+    """Devuelve la historia del expediente: todas las entidades ligadas por case_id,
+    en orden cronológico. Un único lookup para la UI y para otros sistemas."""
+    # Import local para evitar ciclos de importación entre módulos.
+    from ..opportunities.models import Opportunity
+    from ..quotes.models import Quote
+    from ..service_requests.models import ServiceRequest
+    from api.v1.modules.fin.invoices.models import Invoice
+    from api.v1.modules.ops.shipments.models import Shipment
+
+    events: list[dict] = []
+    specs = [
+        ("oportunidad", Opportunity, "/dashboard/crm/oportunidades"),
+        ("solicitud", ServiceRequest, "/dashboard/crm/solicitudes"),
+        ("cotizacion", Quote, "/dashboard/crm/cotizaciones"),
+        ("operacion", Shipment, "/dashboard/ops/embarques"),
+        ("factura", Invoice, "/dashboard/fin/facturas"),
+    ]
+    for kind, model, base_url in specs:
+        rows = db.query(model).filter(model.case_id == case.id, model.deleted_at.is_(None)).all()
+        for r in rows:
+            events.append({
+                "kind": kind,
+                "id": r.id,
+                "reference": getattr(r, "reference", None),
+                "status": getattr(r, "status", None),
+                "created_at": r.created_at,
+                "url": f"{base_url}/{r.id}",
+            })
+    events.sort(key=lambda e: e["created_at"])
+    return events

backend/api/v1/modules/crm/catalogs/dto.py

@@ -0,0 +1,46 @@
+"""Schemas (DTOs) de los catálogos de referencia del CRM."""
+
+from pydantic import BaseModel, ConfigDict, Field
+
+
+class CatalogItemBase(BaseModel):
+    code: str = Field(..., max_length=64)
+    label: str = Field(..., max_length=255)
+    parent_catalog: str | None = Field(None, max_length=60)
+    parent_code: str | None = Field(None, max_length=64)
+    sort_order: int = 0
+    is_active: bool = True
+
+
+class CatalogItemCreate(CatalogItemBase):
+    pass
+
+
+class CatalogItemUpdate(BaseModel):
+    """PATCH: todos los campos opcionales."""
+
+    code: str | None = Field(None, max_length=64)
+    label: str | None = Field(None, max_length=255)
+    parent_code: str | None = Field(None, max_length=64)
+    sort_order: int | None = None
+    is_active: bool | None = None
+
+
+class CatalogItemResponse(CatalogItemBase):
+    model_config = ConfigDict(from_attributes=True)
+
+    id: int
+    catalog: str
+    tenant_id: int | None
+    is_system: bool
+    extra: dict | None = None  # metadata (ej. dimensiones de un tipo de equipo)
+
+
+class CatalogMeta(BaseModel):
+    """Metadata de un catálogo para la pantalla de administración."""
+
+    catalog: str
+    label: str
+    scope: str  # 'global' | 'tenant'
+    is_system: bool
+    count: int

backend/api/v1/modules/crm/catalogs/models.py

@@ -0,0 +1,54 @@
+"""Modelo de catálogos de referencia del CRM (T2026-07-081/082).
+
+Un único modelo genérico ``CatalogItem`` respalda todos los catálogos
+(SAT/ISO y los propios del cliente). Cada fila pertenece a un catálogo
+(``catalog``) e identifica una opción por ``code`` (clave) + ``label``
+(descripción que se visualiza).
+
+Alcance:
+- ``tenant_id IS NULL`` → catálogo GLOBAL (Aduanasoft), compartido por todos.
+- ``tenant_id`` con valor → catálogo del CLIENTE (ese tenant lo administra).
+
+Los catálogos dependientes (p. ej. Estado depende de País) usan
+``parent_catalog`` + ``parent_code`` para filtrarse.
+"""
+
+from datetime import datetime
+
+from sqlalchemy import JSON, Boolean, DateTime, Integer, String, text
+from sqlalchemy.orm import Mapped, mapped_column
+from sqlalchemy.sql import func
+
+from core.database import Base
+
+
+class CatalogItem(Base):
+    __tablename__ = "catalog_items"
+    __table_args__ = {"schema": "crm"}
+
+    id: Mapped[int] = mapped_column(Integer, primary_key=True, index=True)
+
+    catalog: Mapped[str] = mapped_column(String(60), nullable=False, index=True)
+    code: Mapped[str] = mapped_column(String(64), nullable=False)
+    label: Mapped[str] = mapped_column(String(255), nullable=False)
+
+    # Dependencia (Estado→País, Municipio→Estado, …)
+    parent_catalog: Mapped[str | None] = mapped_column(String(60), nullable=True)
+    parent_code: Mapped[str | None] = mapped_column(String(64), nullable=True)
+
+    # NULL = global (Aduanasoft); con valor = catálogo propio del tenant (cliente).
+    tenant_id: Mapped[int | None] = mapped_column(Integer, nullable=True, index=True)
+
+    sort_order: Mapped[int] = mapped_column(Integer, nullable=False, server_default=text("0"))
+    is_active: Mapped[bool] = mapped_column(Boolean, nullable=False, server_default=text("true"))
+    # Catálogos base SAT/ISO: no se pueden borrar (solo activar/desactivar).
+    is_system: Mapped[bool] = mapped_column(Boolean, nullable=False, server_default=text("false"))
+
+    extra: Mapped[dict | None] = mapped_column(JSON, nullable=True)
+
+    created_by: Mapped[str | None] = mapped_column(String(64), nullable=True)
+    updated_by: Mapped[str | None] = mapped_column(String(64), nullable=True)
+    created_at: Mapped[datetime] = mapped_column(DateTime, nullable=False, server_default=func.now())
+    updated_at: Mapped[datetime] = mapped_column(
+        DateTime, nullable=False, server_default=func.now(), onupdate=func.now()
+    )

backend/api/v1/modules/crm/catalogs/routes.py

@@ -1,6 +1,10 @@
-"""Endpoints de catálogos de referencia y participantes del proceso (R-T-01, R-T-10)."""
+"""Endpoints de catálogos de referencia y participantes del proceso (R-T-01, R-T-10).
 
-from fastapi import APIRouter, Depends, Query
+Incluye el CRUD de catálogos de referencia (T2026-07-081/082): SAT/ISO globales
+(Aduanasoft) y catálogos propios de cada cliente (tenant).
+"""
+
+from fastapi import APIRouter, Depends, Query, status
 from sqlalchemy.orm import Session
 
 from core.database import get_core_db
@@ -8,7 +12,9 @@ from core.security import get_current_user
 
 from ..accounts.models import Account
 from ..suppliers.models import Supplier
+from . import service as catalog_service
 from .data import INCOTERMS, PARTICIPANT_ROLES
+from .dto import CatalogItemCreate, CatalogItemResponse, CatalogItemUpdate, CatalogMeta
 
 router = APIRouter()
 
@@ -31,6 +37,76 @@ def list_participant_roles(
     return PARTICIPANT_ROLES
 
 
+# ----------------------------------------------------------------------------
+# Catálogos de referencia (CRUD) — T2026-07-081/082
+# ----------------------------------------------------------------------------
+
+
+@router.get("/catalogs", response_model=list[CatalogMeta])
+def list_catalog_meta(
+    company_id: int = Query(..., description="Company ID"),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    """Lista los catálogos disponibles (global + del tenant) con su conteo."""
+    return catalog_service.list_meta(db, current_user["tenant_id"])
+
+
+@router.get("/catalogs/{catalog}", response_model=list[CatalogItemResponse])
+def list_catalog_items(
+    catalog: str,
+    company_id: int = Query(..., description="Company ID"),
+    parent_code: str | None = Query(None, description="Filtra dependientes (ej. Estado por País)"),
+    include_inactive: bool = Query(False),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    """Opciones de un catálogo (global + del tenant), activas y ordenadas."""
+    return catalog_service.list_items(
+        db, catalog, current_user["tenant_id"], parent_code=parent_code, include_inactive=include_inactive
+    )
+
+
+@router.post(
+    "/catalogs/{catalog}", response_model=CatalogItemResponse, status_code=status.HTTP_201_CREATED
+)
+def create_catalog_item(
+    catalog: str,
+    data: CatalogItemCreate,
+    company_id: int = Query(..., description="Company ID"),
+    scope: str | None = Query("tenant", description="'tenant' (cliente) o 'global' (Aduanasoft, hub_admin)"),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    """Inserta una opción en un catálogo."""
+    return catalog_service.create_item(db, catalog, data, current_user, scope=scope)
+
+
+@router.patch("/catalogs/{catalog}/{item_id}", response_model=CatalogItemResponse)
+def update_catalog_item(
+    catalog: str,
+    item_id: int,
+    data: CatalogItemUpdate,
+    company_id: int = Query(..., description="Company ID"),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    """Edita una opción de catálogo."""
+    return catalog_service.update_item(db, catalog, item_id, data, current_user)
+
+
+@router.delete("/catalogs/{catalog}/{item_id}", status_code=status.HTTP_204_NO_CONTENT)
+def delete_catalog_item(
+    catalog: str,
+    item_id: int,
+    company_id: int = Query(..., description="Company ID"),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    """Borra una opción de catálogo (los catálogos base del sistema no se borran)."""
+    catalog_service.delete_item(db, catalog, item_id, current_user)
+
+
 @router.get("/participants")
 def list_participants(
     company_id: int = Query(..., description="Company ID"),

backend/api/v1/modules/crm/catalogs/seed.py

@@ -0,0 +1,69 @@
+"""Siembra de catálogos globales (Aduanasoft) del CRM.
+
+Idempotente: inserta solo las claves que aún no existen (tenant_id NULL). Se
+puede correr múltiples veces sin duplicar. Para ejecutarlo en un entorno:
+
+    docker compose exec backend python -m api.v1.modules.crm.catalogs.seed
+"""
+
+import logging
+
+from sqlalchemy.orm import Session
+
+from .models import CatalogItem
+from .seed_data import GLOBAL_CATALOGS
+
+logger = logging.getLogger(__name__)
+
+
+def seed_global_catalogs(db: Session) -> dict:
+    """Inserta los catálogos globales que falten. Devuelve un resumen {catalog: nuevos}."""
+    summary: dict[str, int] = {}
+    for catalog, meta in GLOBAL_CATALOGS.items():
+        is_system = bool(meta.get("is_system", False))
+        existing = {
+            row.code
+            for row in db.query(CatalogItem.code).filter(
+                CatalogItem.catalog == catalog, CatalogItem.tenant_id.is_(None)
+            )
+        }
+        added = 0
+        for order, item in enumerate(meta["items"]):
+            if item["code"] in existing:
+                continue
+            db.add(
+                CatalogItem(
+                    catalog=catalog,
+                    code=item["code"],
+                    label=item["label"],
+                    parent_catalog=item.get("parent_catalog"),
+                    parent_code=item.get("parent_code"),
+                    extra=item.get("extra"),
+                    tenant_id=None,
+                    sort_order=order,
+                    is_active=True,
+                    is_system=is_system,
+                )
+            )
+            added += 1
+        if added:
+            summary[catalog] = added
+    db.commit()
+    total = sum(summary.values())
+    logger.info("seed_global_catalogs: %s nuevas filas en %s catálogos", total, len(summary))
+    return summary
+
+
+def _run() -> None:
+    from core.database import CoreSessionLocal
+
+    db = CoreSessionLocal()
+    try:
+        result = seed_global_catalogs(db)
+        print("Catálogos sembrados (nuevos):", result or "0 (ya estaban todos)")
+    finally:
+        db.close()
+
+
+if __name__ == "__main__":
+    _run()

backend/api/v1/modules/crm/catalogs/seed_data.py

@@ -0,0 +1,874 @@
+"""Datos semilla de los catálogos de referencia del CRM.
+
+SAT/ISO + estándar + Medidas de Equipos (tipo_equipo con dimensiones en extra)
++ catálogos del módulo Tarifario. Globales con tenant_id NULL.
+"""
+
+GLOBAL_CATALOGS = {'tipo_registro': {'label': 'Tipo de registro',
+                   'is_system': True,
+                   'items': [{'code': 'cliente', 'label': 'Cliente'}, {'code': 'prospecto', 'label': 'Prospecto'}]},
+ 'tipo_persona': {'label': 'Tipo de persona',
+                  'is_system': True,
+                  'items': [{'code': 'fisica', 'label': 'Persona física'},
+                            {'code': 'moral', 'label': 'Persona moral'}]},
+ 'estatus': {'label': 'Estatus',
+             'is_system': True,
+             'items': [{'code': 'active', 'label': 'Activo'}, {'code': 'inactive', 'label': 'Inactivo'}]},
+ 'giro': {'label': 'Giro o industria',
+          'is_system': False,
+          'items': [{'code': 'importadora', 'label': 'Importadora'},
+                    {'code': 'exportadora', 'label': 'Exportadora'},
+                    {'code': 'manufactura', 'label': 'Manufactura'},
+                    {'code': 'comercializadora', 'label': 'Comercializadora'},
+                    {'code': 'logistica', 'label': 'Logística y transporte'},
+                    {'code': 'agencia_aduanal', 'label': 'Agencia aduanal'},
+                    {'code': 'maquiladora', 'label': 'Maquiladora / IMMEX'},
+                    {'code': 'servicios', 'label': 'Servicios'},
+                    {'code': 'otro', 'label': 'Otro'}]},
+ 'clasificacion_cliente': {'label': 'Clasificación del cliente',
+                           'is_system': False,
+                           'items': [{'code': 'importador', 'label': 'Importador'},
+                                     {'code': 'exportador', 'label': 'Exportador'},
+                                     {'code': 'importador_exportador', 'label': 'Importador/Exportador'}]},
+ 'medio_contacto': {'label': 'Medio de contacto preferido',
+                    'is_system': False,
+                    'items': [{'code': 'llamada', 'label': 'Llamada telefónica'},
+                              {'code': 'correo', 'label': 'Correo electrónico'},
+                              {'code': 'videoconferencia', 'label': 'Videoconferencia'},
+                              {'code': 'whatsapp', 'label': 'WhatsApp'},
+                              {'code': 'otro', 'label': 'Otro'}]},
+ 'idioma': {'label': 'Idioma',
+            'is_system': False,
+            'items': [{'code': 'es', 'label': 'Español'},
+                      {'code': 'en', 'label': 'Inglés'},
+                      {'code': 'zh', 'label': 'Chino (mandarín)'},
+                      {'code': 'pt', 'label': 'Portugués'},
+                      {'code': 'fr', 'label': 'Francés'},
+                      {'code': 'de', 'label': 'Alemán'},
+                      {'code': 'ja', 'label': 'Japonés'},
+                      {'code': 'ko', 'label': 'Coreano'},
+                      {'code': 'it', 'label': 'Italiano'},
+                      {'code': 'otro', 'label': 'Otro'}]},
+ 'regimen_fiscal': {'label': 'Régimen fiscal',
+                    'is_system': False,
+                    'items': [{'code': 'fisica', 'label': 'Persona física'},
+                              {'code': 'moral', 'label': 'Persona moral'}]},
+ 'uso_cfdi': {'label': 'Uso de CFDI (SAT)',
+              'is_system': True,
+              'items': [{'code': 'G01', 'label': 'Adquisición de mercancías'},
+                        {'code': 'G02', 'label': 'Devoluciones, descuentos o bonificaciones'},
+                        {'code': 'G03', 'label': 'Gastos en general'},
+                        {'code': 'I01', 'label': 'Construcciones'},
+                        {'code': 'I02', 'label': 'Mobiliario y equipo de oficina por inversiones'},
+                        {'code': 'I03', 'label': 'Equipo de transporte'},
+                        {'code': 'I04', 'label': 'Equipo de cómputo y accesorios'},
+                        {'code': 'I05', 'label': 'Dados, troqueles, moldes, matrices y herramental'},
+                        {'code': 'I06', 'label': 'Comunicaciones telefónicas'},
+                        {'code': 'I07', 'label': 'Comunicaciones satelitales'},
+                        {'code': 'I08', 'label': 'Otra maquinaria y equipo'},
+                        {'code': 'D01', 'label': 'Honorarios médicos, dentales y gastos hospitalarios'},
+                        {'code': 'D02', 'label': 'Gastos médicos por incapacidad o discapacidad'},
+                        {'code': 'D03', 'label': 'Gastos funerales'},
+                        {'code': 'D04', 'label': 'Donativos'},
+                        {'code': 'D05', 'label': 'Intereses por créditos hipotecarios'},
+                        {'code': 'D06', 'label': 'Aportaciones voluntarias al SAR'},
+                        {'code': 'D07', 'label': 'Primas por seguros de gastos médicos'},
+                        {'code': 'D08', 'label': 'Gastos de transportación escolar obligatoria'},
+                        {'code': 'D09', 'label': 'Depósitos en cuentas para el ahorro'},
+                        {'code': 'D10', 'label': 'Pagos por servicios educativos (colegiaturas)'},
+                        {'code': 'S01', 'label': 'Sin efectos fiscales'},
+                        {'code': 'CP01', 'label': 'Pagos'},
+                        {'code': 'CN01', 'label': 'Nómina'},
+                        {'code': 'P01', 'label': 'Por definir'}]},
+ 'forma_pago': {'label': 'Forma de pago (SAT)',
+                'is_system': True,
+                'items': [{'code': '1', 'label': 'Efectivo'},
+                          {'code': '2', 'label': 'Cheque nominativo'},
+                          {'code': '3', 'label': 'Transferencia electrónica de fondos'},
+                          {'code': '4', 'label': 'Tarjeta de crédito'},
+                          {'code': '5', 'label': 'Monedero electrónico'},
+                          {'code': '6', 'label': 'Dinero electrónico'},
+                          {'code': '8', 'label': 'Vales de despensa'},
+                          {'code': '12', 'label': 'Dación en pago'},
+                          {'code': '13', 'label': 'Pago por subrogación'},
+                          {'code': '14', 'label': 'Pago por consignación'},
+                          {'code': '15', 'label': 'Condonación'},
+                          {'code': '17', 'label': 'Compensación'},
+                          {'code': '23', 'label': 'Novación'},
+                          {'code': '24', 'label': 'Confusión'},
+                          {'code': '25', 'label': 'Remisión de deuda'},
+                          {'code': '26', 'label': 'Prescripción o caducidad'},
+                          {'code': '27', 'label': 'A satisfacción del acreedor'},
+                          {'code': '28', 'label': 'Tarjeta de débito'},
+                          {'code': '29', 'label': 'Tarjeta de servicios'},
+                          {'code': '30', 'label': 'Aplicación de anticipos'},
+                          {'code': '31', 'label': 'Intermediario pagos'},
+                          {'code': '99', 'label': 'Por definir'}]},
+ 'metodo_pago': {'label': 'Método de pago (SAT)',
+                 'is_system': True,
+                 'items': [{'code': 'PPD', 'label': 'Pago en parcialidades o diferido'},
+                           {'code': 'PUE', 'label': 'Pago en una sola exhibición'}]},
+ 'moneda': {'label': 'Moneda (ISO 4217)',
+            'is_system': True,
+            'items': [{'code': 'CRC', 'label': 'Colón costarricense'},
+                      {'code': 'CUC', 'label': 'Peso Convertible'},
+                      {'code': 'CUP', 'label': 'Peso Cubano'},
+                      {'code': 'CVE', 'label': 'Cabo Verde Escudo'},
+                      {'code': 'CZK', 'label': 'Corona checa'},
+                      {'code': 'DJF', 'label': 'Franco de Djibouti'},
+                      {'code': 'DKK', 'label': 'Corona danesa'},
+                      {'code': 'DOP', 'label': 'Peso Dominicano'},
+                      {'code': 'DZD', 'label': 'Dinar argelino'},
+                      {'code': 'EGP', 'label': 'Libra egipcia'},
+                      {'code': 'ERN', 'label': 'Nakfa'},
+                      {'code': 'ETB', 'label': 'Birr etíope'},
+                      {'code': 'EUR', 'label': 'Euro'},
+                      {'code': 'FJD', 'label': 'Dólar de Fiji'},
+                      {'code': 'FKP', 'label': 'Libra malvinense'},
+                      {'code': 'GBP', 'label': 'Libra Esterlina'},
+                      {'code': 'GEL', 'label': 'Lari'},
+                      {'code': 'GHS', 'label': 'Cedi de Ghana'},
+                      {'code': 'GIP', 'label': 'Libra de Gibraltar'},
+                      {'code': 'GMD', 'label': 'Dalasi'},
+                      {'code': 'GNF', 'label': 'Franco guineano'},
+                      {'code': 'GTQ', 'label': 'Quetzal'},
+                      {'code': 'GYD', 'label': 'Dólar guyanés'},
+                      {'code': 'HKD', 'label': 'Dolar De Hong Kong'},
+                      {'code': 'HNL', 'label': 'Lempira'},
+                      {'code': 'HRK', 'label': 'Kuna'},
+                      {'code': 'HTG', 'label': 'Gourde'},
+                      {'code': 'HUF', 'label': 'Florín'},
+                      {'code': 'IDR', 'label': 'Rupia'},
+                      {'code': 'ILS', 'label': 'Nuevo Shekel Israelí'},
+                      {'code': 'INR', 'label': 'Rupia india'},
+                      {'code': 'IQD', 'label': 'Dinar iraquí'},
+                      {'code': 'IRR', 'label': 'Rial iraní'},
+                      {'code': 'ISK', 'label': 'Corona islandesa'},
+                      {'code': 'JMD', 'label': 'Dólar Jamaiquino'},
+                      {'code': 'JOD', 'label': 'Dinar jordano'},
+                      {'code': 'JPY', 'label': 'Yen'},
+                      {'code': 'KES', 'label': 'Chelín keniano'},
+                      {'code': 'KGS', 'label': 'Som'},
+                      {'code': 'KHR', 'label': 'Riel'},
+                      {'code': 'KMF', 'label': 'Franco Comoro'},
+                      {'code': 'KPW', 'label': 'Corea del Norte ganó'},
+                      {'code': 'KRW', 'label': 'Won'},
+                      {'code': 'KWD', 'label': 'Dinar kuwaití'},
+                      {'code': 'KYD', 'label': 'Dólar de las Islas Caimán'},
+                      {'code': 'KZT', 'label': 'Tenge'},
+                      {'code': 'LAK', 'label': 'Kip'},
+                      {'code': 'LBP', 'label': 'Libra libanesa'},
+                      {'code': 'LKR', 'label': 'Rupia de Sri Lanka'},
+                      {'code': 'LRD', 'label': 'Dólar liberiano'},
+                      {'code': 'LSL', 'label': 'Loti'},
+                      {'code': 'LYD', 'label': 'Dinar libio'},
+                      {'code': 'MAD', 'label': 'Dirham marroquí'},
+                      {'code': 'MDL', 'label': 'Leu moldavo'},
+                      {'code': 'MGA', 'label': 'Ariary malgache'},
+                      {'code': 'MKD', 'label': 'Denar'},
+                      {'code': 'MMK', 'label': 'Kyat'},
+                      {'code': 'MNT', 'label': 'Tugrik'},
+                      {'code': 'MOP', 'label': 'Pataca'},
+                      {'code': 'MRO', 'label': 'Ouguiya'},
+                      {'code': 'MUR', 'label': 'Rupia de Mauricio'},
+                      {'code': 'MVR', 'label': 'Rupia'},
+                      {'code': 'MWK', 'label': 'Kwacha'},
+                      {'code': 'MXN', 'label': 'Peso Mexicano'},
+                      {'code': 'MXV', 'label': 'México Unidad de Inversión (UDI)'},
+                      {'code': 'MYR', 'label': 'Ringgit malayo'},
+                      {'code': 'MZN', 'label': 'Mozambique Metical'},
+                      {'code': 'NAD', 'label': 'Dólar de Namibia'},
+                      {'code': 'NGN', 'label': 'Naira'},
+                      {'code': 'NIO', 'label': 'Córdoba Oro'},
+                      {'code': 'NOK', 'label': 'Corona noruega'},
+                      {'code': 'NPR', 'label': 'Rupia nepalí'},
+                      {'code': 'NZD', 'label': 'Dólar de Nueva Zelanda'},
+                      {'code': 'OMR', 'label': 'Rial omaní'},
+                      {'code': 'PAB', 'label': 'Balboa'},
+                      {'code': 'PEN', 'label': 'Nuevo Sol'},
+                      {'code': 'PGK', 'label': 'Kina'},
+                      {'code': 'PHP', 'label': 'Peso filipino'},
+                      {'code': 'PKR', 'label': 'Rupia de Pakistán'},
+                      {'code': 'PLN', 'label': 'Zloty'},
+                      {'code': 'PYG', 'label': 'Guaraní'},
+                      {'code': 'QAR', 'label': 'Qatar Rial'},
+                      {'code': 'RON', 'label': 'Leu rumano'},
+                      {'code': 'RSD', 'label': 'Dinar serbio'},
+                      {'code': 'RUB', 'label': 'Rublo ruso'},
+                      {'code': 'RWF', 'label': 'Franco ruandés'},
+                      {'code': 'SAR', 'label': 'Riyal saudí'},
+                      {'code': 'SBD', 'label': 'Dólar de las Islas Salomón'},
+                      {'code': 'SCR', 'label': 'Rupia de Seychelles'},
+                      {'code': 'SDG', 'label': 'Libra sudanesa'},
+                      {'code': 'SEK', 'label': 'Corona sueca'},
+                      {'code': 'SGD', 'label': 'Dolar De Singapur'},
+                      {'code': 'SHP', 'label': 'Libra de Santa Helena'},
+                      {'code': 'SLL', 'label': 'Leona'},
+                      {'code': 'SOS', 'label': 'Chelín somalí'},
+                      {'code': 'SRD', 'label': 'Dólar de Suriname'},
+                      {'code': 'SSP', 'label': 'Libra sudanesa Sur'},
+                      {'code': 'STD', 'label': 'Dobra'},
+                      {'code': 'SVC', 'label': 'Colon El Salvador'},
+                      {'code': 'SYP', 'label': 'Libra Siria'},
+                      {'code': 'SZL', 'label': 'Lilangeni'},
+                      {'code': 'THB', 'label': 'Baht'},
+                      {'code': 'TJS', 'label': 'Somoni'},
+                      {'code': 'TMT', 'label': 'Turkmenistán nuevo manat'},
+                      {'code': 'TND', 'label': 'Dinar tunecino'},
+                      {'code': 'TOP', 'label': "Pa'anga"},
+                      {'code': 'TRY', 'label': 'Lira turca'},
+                      {'code': 'TTD', 'label': 'Dólar de Trinidad y Tobago'},
+                      {'code': 'TWD', 'label': 'Nuevo dólar de Taiwán'},
+                      {'code': 'TZS', 'label': 'Shilling tanzano'},
+                      {'code': 'UAH', 'label': 'Hryvnia'},
+                      {'code': 'UGX', 'label': 'Shilling de Uganda'},
+                      {'code': 'USD', 'label': 'Dolar americano'},
+                      {'code': 'USN', 'label': 'Dólar estadounidense (día siguiente)'},
+                      {'code': 'UYI', 'label': 'Peso Uruguay en Unidades Indexadas (URUIURUI)'},
+                      {'code': 'UYU', 'label': 'Peso Uruguayo'},
+                      {'code': 'UZS', 'label': 'Uzbekistán Sum'},
+                      {'code': 'VEF', 'label': 'Bolívar'},
+                      {'code': 'VND', 'label': 'Dong'},
+                      {'code': 'VUV', 'label': 'Vatu'},
+                      {'code': 'WST', 'label': 'Tala'},
+                      {'code': 'XAF', 'label': 'Franco CFA BEAC'},
+                      {'code': 'XAG', 'label': 'Plata'},
+                      {'code': 'XAU', 'label': 'Oro'},
+                      {'code': 'XBA', 'label': 'Unidad de Mercados de Bonos Unidad Europea Composite (EURCO)'},
+                      {'code': 'XBB', 'label': 'Unidad Monetaria de Bonos de Mercados Unidad Europea (UEM-6)'},
+                      {'code': 'XBC', 'label': 'Mercados de Bonos Unidad Europea unidad de cuenta a 9 (UCE-9)'},
+                      {'code': 'XBD', 'label': 'Mercados de Bonos Unidad Europea unidad de cuenta a 17 (UCE-17)'},
+                      {'code': 'XCD', 'label': 'Dólar del Caribe Oriental'},
+                      {'code': 'XDR', 'label': 'DEG (Derechos Especiales de Giro)'},
+                      {'code': 'XOF', 'label': 'Franco CFA BCEAO'},
+                      {'code': 'XPD', 'label': 'Paladio'},
+                      {'code': 'XPF', 'label': 'Franco CFP'},
+                      {'code': 'XPT', 'label': 'Platino'},
+                      {'code': 'XSU', 'label': 'Sucre'},
+                      {'code': 'XTS', 'label': 'Códigos reservados específicamente para propósitos de prueba'},
+                      {'code': 'XUA', 'label': 'Unidad ADB de Cuenta'},
+                      {'code': 'XXX',
+                       'label': 'Los códigos asignados para las transacciones en que intervenga ninguna moneda'},
+                      {'code': 'YER', 'label': 'Rial yemení'},
+                      {'code': 'ZAR', 'label': 'Rand'},
+                      {'code': 'ZMW', 'label': 'Kwacha zambiano'},
+                      {'code': 'ZWL', 'label': 'Zimbabwe Dólar'},
+                      {'code': 'NULL', 'label': 'NULL'}]},
+ 'pais': {'label': 'País (ISO 3166)',
+          'is_system': True,
+          'items': [{'code': 'ABW', 'label': 'Aruba'},
+                    {'code': 'AFG', 'label': 'Afganistán'},
+                    {'code': 'AGO', 'label': 'Angola'},
+                    {'code': 'AIA', 'label': 'Anguila'},
+                    {'code': 'ALA', 'label': 'Islas Åland'},
+                    {'code': 'ALB', 'label': 'Albania'},
+                    {'code': 'AND', 'label': 'Andorra'},
+                    {'code': 'ARE', 'label': 'Emiratos Árabes Unidos (Los)'},
+                    {'code': 'ARG', 'label': 'Argentina'},
+                    {'code': 'ARM', 'label': 'Armenia'},
+                    {'code': 'ASM', 'label': 'Samoa Americana'},
+                    {'code': 'ATA', 'label': 'Antártida'},
+                    {'code': 'ATF', 'label': 'Territorios Australes Franceses (los)'},
+                    {'code': 'ATG', 'label': 'Antigua y Barbuda'},
+                    {'code': 'AUS', 'label': 'Australia'},
+                    {'code': 'AUT', 'label': 'Austria'},
+                    {'code': 'AZE', 'label': 'Azerbaiyán'},
+                    {'code': 'BDI', 'label': 'Burundi'},
+                    {'code': 'BEL', 'label': 'Bélgica'},
+                    {'code': 'BEN', 'label': 'Benín'},
+                    {'code': 'BES', 'label': 'Bonaire, San Eustaquio y Saba'},
+                    {'code': 'BFA', 'label': 'Burkina Faso'},
+                    {'code': 'BGD', 'label': 'Bangladés'},
+                    {'code': 'BGR', 'label': 'Bulgaria'},
+                    {'code': 'BHR', 'label': 'Baréin'},
+                    {'code': 'BHS', 'label': 'Bahamas (las)'},
+                    {'code': 'BIH', 'label': 'Bosnia y Herzegovina'},
+                    {'code': 'BLM', 'label': 'San Bartolomé'},
+                    {'code': 'BLR', 'label': 'Bielorrusia'},
+                    {'code': 'BLZ', 'label': 'Belice'},
+                    {'code': 'BMU', 'label': 'Bermudas'},
+                    {'code': 'BOL', 'label': 'Bolivia, Estado Plurinacional de'},
+                    {'code': 'BRA', 'label': 'Brasil'},
+                    {'code': 'BRB', 'label': 'Barbados'},
+                    {'code': 'BRN', 'label': 'Brunéi Darussalam'},
+                    {'code': 'BTN', 'label': 'Bután'},
+                    {'code': 'BVT', 'label': 'Isla Bouvet'},
+                    {'code': 'BWA', 'label': 'Botsuana'},
+                    {'code': 'CAF', 'label': 'República Centroafricana (la)'},
+                    {'code': 'CAN', 'label': 'Canadá'},
+                    {'code': 'CCK', 'label': 'Islas Cocos (Keeling)'},
+                    {'code': 'CHE', 'label': 'Suiza'},
+                    {'code': 'CHL', 'label': 'Chile'},
+                    {'code': 'CHN', 'label': 'China'},
+                    {'code': 'CIV', 'label': "Côte d'Ivoire"},
+                    {'code': 'CMR', 'label': 'Camerún'},
+                    {'code': 'COD', 'label': 'Congo (la República Democrática del)'},
+                    {'code': 'COG', 'label': 'Congo'},
+                    {'code': 'COK', 'label': 'Islas Cook (las)'},
+                    {'code': 'COL', 'label': 'Colombia'},
+                    {'code': 'COM', 'label': 'Comoras'},
+                    {'code': 'CPV', 'label': 'Cabo Verde'},
+                    {'code': 'CRI', 'label': 'Costa Rica'},
+                    {'code': 'CUB', 'label': 'Cuba'},
+                    {'code': 'CUW', 'label': 'Curaçao'},
+                    {'code': 'CXR', 'label': 'Isla de Navidad'},
+                    {'code': 'CYM', 'label': 'Islas Caimán (las)'},
+                    {'code': 'CYP', 'label': 'Chipre'},
+                    {'code': 'CZE', 'label': 'República Checa (la)'},
+                    {'code': 'DEU', 'label': 'Alemania'},
+                    {'code': 'DJI', 'label': 'Yibuti'},
+                    {'code': 'DMA', 'label': 'Dominica'},
+                    {'code': 'DNK', 'label': 'Dinamarca'},
+                    {'code': 'DOM', 'label': 'República Dominicana (la)'},
+                    {'code': 'DZA', 'label': 'Argelia'},
+                    {'code': 'ECU', 'label': 'Ecuador'},
+                    {'code': 'EGY', 'label': 'Egipto'},
+                    {'code': 'ERI', 'label': 'Eritrea'},
+                    {'code': 'ESH', 'label': 'Sahara Occidental'},
+                    {'code': 'ESP', 'label': 'España'},
+                    {'code': 'EST', 'label': 'Estonia'},
+                    {'code': 'ETH', 'label': 'Etiopía'},
+                    {'code': 'FIN', 'label': 'Finlandia'},
+                    {'code': 'FJI', 'label': 'Fiyi'},
+                    {'code': 'FLK', 'label': 'Islas Malvinas [Falkland] (las)'},
+                    {'code': 'FRA', 'label': 'Francia'},
+                    {'code': 'FRO', 'label': 'Islas Feroe (las)'},
+                    {'code': 'FSM', 'label': 'Micronesia (los Estados Federados de)'},
+                    {'code': 'GAB', 'label': 'Gabón'},
+                    {'code': 'GBR', 'label': 'Reino Unido (el)'},
+                    {'code': 'GEO', 'label': 'Georgia'},
+                    {'code': 'GGY', 'label': 'Guernsey'},
+                    {'code': 'GHA', 'label': 'Ghana'},
+                    {'code': 'GIB', 'label': 'Gibraltar'},
+                    {'code': 'GIN', 'label': 'Guinea'},
+                    {'code': 'GLP', 'label': 'Guadalupe'},
+                    {'code': 'GMB', 'label': 'Gambia (La)'},
+                    {'code': 'GNB', 'label': 'Guinea-Bisáu'},
+                    {'code': 'GNQ', 'label': 'Guinea Ecuatorial'},
+                    {'code': 'GRC', 'label': 'Grecia'},
+                    {'code': 'GRD', 'label': 'Granada'},
+                    {'code': 'GRL', 'label': 'Groenlandia'},
+                    {'code': 'GTM', 'label': 'Guatemala'},
+                    {'code': 'GUF', 'label': 'Guayana Francesa'},
+                    {'code': 'GUM', 'label': 'Guam'},
+                    {'code': 'GUY', 'label': 'Guyana'},
+                    {'code': 'HKG', 'label': 'Hong Kong'},
+                    {'code': 'HMD', 'label': 'Isla Heard e Islas McDonald'},
+                    {'code': 'HND', 'label': 'Honduras'},
+                    {'code': 'HRV', 'label': 'Croacia'},
+                    {'code': 'HTI', 'label': 'Haití'},
+                    {'code': 'HUN', 'label': 'Hungría'},
+                    {'code': 'IDN', 'label': 'Indonesia'},
+                    {'code': 'IMN', 'label': 'Isla de Man'},
+                    {'code': 'IND', 'label': 'India'},
+                    {'code': 'IOT', 'label': 'Territorio Británico del Océano Índico (el)'},
+                    {'code': 'IRL', 'label': 'Irlanda'},
+                    {'code': 'IRN', 'label': 'Irán (la República Islámica de)'},
+                    {'code': 'IRQ', 'label': 'Irak'},
+                    {'code': 'ISL', 'label': 'Islandia'},
+                    {'code': 'ISR', 'label': 'Israel'},
+                    {'code': 'ITA', 'label': 'Italia'},
+                    {'code': 'JAM', 'label': 'Jamaica'},
+                    {'code': 'JEY', 'label': 'Jersey'},
+                    {'code': 'JOR', 'label': 'Jordania'},
+                    {'code': 'JPN', 'label': 'Japón'},
+                    {'code': 'KAZ', 'label': 'Kazajistán'},
+                    {'code': 'KEN', 'label': 'Kenia'},
+                    {'code': 'KGZ', 'label': 'Kirguistán'},
+                    {'code': 'KHM', 'label': 'Camboya'},
+                    {'code': 'KIR', 'label': 'Kiribati'},
+                    {'code': 'KNA', 'label': 'San Cristóbal y Nieves'},
+                    {'code': 'KOR', 'label': 'Corea (la República de)'},
+                    {'code': 'KWT', 'label': 'Kuwait'},
+                    {'code': 'LAO', 'label': 'Lao, (la) República Democrática Popular'},
+                    {'code': 'LBN', 'label': 'Líbano'},
+                    {'code': 'LBR', 'label': 'Liberia'},
+                    {'code': 'LBY', 'label': 'Libia'},
+                    {'code': 'LCA', 'label': 'Santa Lucía'},
+                    {'code': 'LIE', 'label': 'Liechtenstein'},
+                    {'code': 'LKA', 'label': 'Sri Lanka'},
+                    {'code': 'LSO', 'label': 'Lesoto'},
+                    {'code': 'LTU', 'label': 'Lituania'},
+                    {'code': 'LUX', 'label': 'Luxemburgo'},
+                    {'code': 'LVA', 'label': 'Letonia'},
+                    {'code': 'MAC', 'label': 'Macao'},
+                    {'code': 'MAF', 'label': 'San Martín (parte francesa)'},
+                    {'code': 'MAR', 'label': 'Marruecos'},
+                    {'code': 'MCO', 'label': 'Mónaco'},
+                    {'code': 'MDA', 'label': 'Moldavia (la República de)'},
+                    {'code': 'MDG', 'label': 'Madagascar'},
+                    {'code': 'MDV', 'label': 'Maldivas'},
+                    {'code': 'MEX', 'label': 'México'},
+                    {'code': 'MHL', 'label': 'Islas Marshall (las)'},
+                    {'code': 'MKD', 'label': 'Macedonia (la antigua República Yugoslava de)'},
+                    {'code': 'MLI', 'label': 'Malí'},
+                    {'code': 'MLT', 'label': 'Malta'},
+                    {'code': 'MMR', 'label': 'Myanmar'},
+                    {'code': 'MNE', 'label': 'Montenegro'},
+                    {'code': 'MNG', 'label': 'Mongolia'},
+                    {'code': 'MNP', 'label': 'Islas Marianas del Norte (las)'},
+                    {'code': 'MOZ', 'label': 'Mozambique'},
+                    {'code': 'MRT', 'label': 'Mauritania'},
+                    {'code': 'MSR', 'label': 'Montserrat'},
+                    {'code': 'MTQ', 'label': 'Martinica'},
+                    {'code': 'MUS', 'label': 'Mauricio'},
+                    {'code': 'MWI', 'label': 'Malaui'},
+                    {'code': 'MYS', 'label': 'Malasia'},
+                    {'code': 'MYT', 'label': 'Mayotte'},
+                    {'code': 'NAM', 'label': 'Namibia'},
+                    {'code': 'NCL', 'label': 'Nueva Caledonia'},
+                    {'code': 'NER', 'label': 'Níger (el)'},
+                    {'code': 'NFK', 'label': 'Isla Norfolk'},
+                    {'code': 'NGA', 'label': 'Nigeria'},
+                    {'code': 'NIC', 'label': 'Nicaragua'},
+                    {'code': 'NIU', 'label': 'Niue'},
+                    {'code': 'NLD', 'label': 'Países Bajos (los)'},
+                    {'code': 'NOR', 'label': 'Noruega'},
+                    {'code': 'NPL', 'label': 'Nepal'},
+                    {'code': 'NRU', 'label': 'Nauru'},
+                    {'code': 'NZL', 'label': 'Nueva Zelanda'},
+                    {'code': 'OMN', 'label': 'Omán'},
+                    {'code': 'PAK', 'label': 'Pakistán'},
+                    {'code': 'PAN', 'label': 'Panamá'},
+                    {'code': 'PCN', 'label': 'Pitcairn'},
+                    {'code': 'PER', 'label': 'Perú'},
+                    {'code': 'PHL', 'label': 'Filipinas (las)'},
+                    {'code': 'PLW', 'label': 'Palaos'},
+                    {'code': 'PNG', 'label': 'Papúa Nueva Guinea'},
+                    {'code': 'POL', 'label': 'Polonia'},
+                    {'code': 'PRI', 'label': 'Puerto Rico'},
+                    {'code': 'PRK', 'label': 'Corea (la República Democrática Popular de)'},
+                    {'code': 'PRT', 'label': 'Portugal'},
+                    {'code': 'PRY', 'label': 'Paraguay'},
+                    {'code': 'PSE', 'label': 'Palestina, Estado de'},
+                    {'code': 'PYF', 'label': 'Polinesia Francesa'},
+                    {'code': 'QAT', 'label': 'Catar'},
+                    {'code': 'REU', 'label': 'Reunión'},
+                    {'code': 'ROU', 'label': 'Rumania'},
+                    {'code': 'RUS', 'label': 'Rusia, (la) Federación de'},
+                    {'code': 'RWA', 'label': 'Ruanda'},
+                    {'code': 'SAU', 'label': 'Arabia Saudita'},
+                    {'code': 'SDN', 'label': 'Sudán (el)'},
+                    {'code': 'SEN', 'label': 'Senegal'},
+                    {'code': 'SGP', 'label': 'Singapur'},
+                    {'code': 'SGS', 'label': 'Georgia del sur y las islas sandwich del sur'},
+                    {'code': 'SHN', 'label': 'Santa Helena, Ascensión y Tristán de Acuña'},
+                    {'code': 'SJM', 'label': 'Svalbard y Jan Mayen'},
+                    {'code': 'SLB', 'label': 'Islas Salomón (las)'},
+                    {'code': 'SLE', 'label': 'Sierra leona'},
+                    {'code': 'NULL', 'label': 'NULL'}]},
+ 'estado': {'label': 'Estado / Provincia',
+            'is_system': True,
+            'items': [{'code': 'AGU', 'label': 'Aguascalientes', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'BCN', 'label': 'Baja California', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'BCS', 'label': 'Baja California Sur', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'CAM', 'label': 'Campeche', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'CHP', 'label': 'Chiapas', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'CHH', 'label': 'Chihuahua', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'CMX', 'label': 'Ciudad de México', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'COA', 'label': 'Coahuila', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'COL', 'label': 'Colima', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'DUR', 'label': 'Durango', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'GUA', 'label': 'Guanajuato', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'GRO', 'label': 'Guerrero', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'HID', 'label': 'Hidalgo', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'JAL', 'label': 'Jalisco', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'MEX', 'label': 'Estado de México', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'MIC', 'label': 'Michoacán', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'MOR', 'label': 'Morelos', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'NAY', 'label': 'Nayarit', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'NLE', 'label': 'Nuevo León', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'OAX', 'label': 'Oaxaca', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'PUE', 'label': 'Puebla', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'QUE', 'label': 'Querétaro', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'ROO', 'label': 'Quintana Roo', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'SLP', 'label': 'San Luis Potosí', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'SIN', 'label': 'Sinaloa', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'SON', 'label': 'Sonora', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'TAB', 'label': 'Tabasco', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'TAM', 'label': 'Tamaulipas', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'TLA', 'label': 'Tlaxcala', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'VER', 'label': 'Veracruz', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'YUC', 'label': 'Yucatán', 'parent_catalog': 'pais', 'parent_code': 'MEX'},
+                      {'code': 'ZAC', 'label': 'Zacatecas', 'parent_catalog': 'pais', 'parent_code': 'MEX'}]},
+ 'tipo_domicilio': {'label': 'Tipo de domicilio',
+                    'is_system': False,
+                    'items': [{'code': 'fiscal', 'label': 'Fiscal'},
+                              {'code': 'oficina', 'label': 'Oficina'},
+                              {'code': 'sucursal', 'label': 'Sucursal'},
+                              {'code': 'bodega', 'label': 'Bodega'},
+                              {'code': 'patio', 'label': 'Patio'},
+                              {'code': 'terminal', 'label': 'Terminal'},
+                              {'code': 'almacen', 'label': 'Almacén'}]},
+ 'area': {'label': 'Área / Departamento',
+          'is_system': False,
+          'items': [{'code': 'ventas', 'label': 'Ventas'},
+                    {'code': 'operaciones', 'label': 'Operaciones'},
+                    {'code': 'facturacion', 'label': 'Facturación'},
+                    {'code': 'cobranza', 'label': 'Cobranza'},
+                    {'code': 'servicio_cliente', 'label': 'Servicio al cliente'}]},
+ 'cobertura': {'label': 'Cobertura',
+               'is_system': True,
+               'items': [{'code': 'nacional', 'label': 'Nacional'},
+                         {'code': 'internacional', 'label': 'Internacional'}]},
+ 'clasificacion_proveedor': {'label': 'Clasificación del proveedor',
+                             'is_system': False,
+                             'items': [{'code': 'naviera', 'label': 'Naviera'},
+                                       {'code': 'aerolinea', 'label': 'Aerolínea'},
+                                       {'code': 'transportista_terrestre', 'label': 'Transportista Terrestre'},
+                                       {'code': 'ferrocarril', 'label': 'Ferrocarril'},
+                                       {'code': 'agente_aduanal', 'label': 'Agente Aduanal'},
+                                       {'code': 'agente_carga', 'label': 'Agente de Carga'},
+                                       {'code': 'agente_corresponsal', 'label': 'Agente Corresponsal'},
+                                       {'code': 'almacen', 'label': 'Almacén'},
+                                       {'code': 'aseguradora', 'label': 'Aseguradora'},
+                                       {'code': 'paqueteria', 'label': 'Paquetería'},
+                                       {'code': 'otro', 'label': 'Otro'}]},
+ 'tipo_equipo': {'label': 'Tipo de equipo / contenedor',
+                 'is_system': True,
+                 'items': [{'code': '40DC',
+                            'label': "40' Standard",
+                            'extra': {'modo': 'maritimo',
+                                      'largo_m': 12.035,
+                                      'ancho_m': 2.35,
+                                      'alto_m': 2.392,
+                                      'capacidad_m3': 67.7,
+                                      'tara_kg': 3700,
+                                      'carga_max_kg': 26790}},
+                           {'code': '20DC',
+                            'label': "20' Standard",
+                            'extra': {'modo': 'maritimo',
+                                      'largo_m': 5.9,
+                                      'ancho_m': 2.35,
+                                      'alto_m': 2.392,
+                                      'capacidad_m3': 33.2,
+                                      'tara_kg': 2230,
+                                      'carga_max_kg': 21770}},
+                           {'code': '20OT',
+                            'label': "20' Open Top",
+                            'extra': {'modo': 'maritimo',
+                                      'largo_m': 5.894,
+                                      'ancho_m': 2.311,
+                                      'alto_m': 2.354,
+                                      'capacidad_m3': 32.23,
+                                      'tara_kg': 2400,
+                                      'carga_max_kg': 30490}},
+                           {'code': '20FR',
+                            'label': "20' Flat Rack",
+                            'extra': {'modo': 'maritimo',
+                                      'largo_m': 5.62,
+                                      'ancho_m': 2.23,
+                                      'alto_m': 2.233,
+                                      'tara_kg': 2530,
+                                      'carga_max_kg': 21470}},
+                           {'code': '40HC',
+                            'label': "40' High Cube",
+                            'extra': {'modo': 'maritimo',
+                                      'largo_m': 12.036,
+                                      'ancho_m': 2.35,
+                                      'alto_m': 2.697,
+                                      'capacidad_m3': 76.3,
+                                      'tara_kg': 3970,
+                                      'carga_max_kg': 26510}},
+                           {'code': '20PL',
+                            'label': "20' Platform",
+                            'extra': {'modo': 'maritimo',
+                                      'largo_m': 6.058,
+                                      'ancho_m': 2.438,
+                                      'alto_m': 0.37,
+                                      'tara_kg': 2520,
+                                      'carga_max_kg': 27960}},
+                           {'code': '20FRC',
+                            'label': "20' Flat Rack Collapsible",
+                            'extra': {'modo': 'maritimo',
+                                      'largo_m': 5.618,
+                                      'ancho_m': 2.206,
+                                      'alto_m': 2.233,
+                                      'tara_kg': 2750,
+                                      'carga_max_kg': 27730}},
+                           {'code': '20BK',
+                            'label': "20' Bulk",
+                            'extra': {'modo': 'maritimo',
+                                      'largo_m': 5.93,
+                                      'ancho_m': 2.35,
+                                      'alto_m': 2.34,
+                                      'capacidad_m3': 32.0,
+                                      'tara_kg': 2450,
+                                      'carga_max_kg': 21350}},
+                           {'code': '20TK',
+                            'label': "20' Tank",
+                            'extra': {'modo': 'maritimo',
+                                      'largo_m': 6.058,
+                                      'ancho_m': 2.438,
+                                      'alto_m': 2.438,
+                                      'tara_kg': 4100,
+                                      'carga_max_kg': 26200}},
+                           {'code': 'LD2',
+                            'label': 'LD2',
+                            'extra': {'modo': 'aereo',
+                                      'capacidad_m3': 3.5,
+                                      'tara_kg': 30,
+                                      'carga_max_kg': 1225,
+                                      'nota': 'Aviones 767'}},
+                           {'code': 'LD3',
+                            'label': 'LD3',
+                            'extra': {'modo': 'aereo',
+                                      'capacidad_m3': 4.2,
+                                      'tara_kg': 80,
+                                      'carga_max_kg': 1587,
+                                      'nota': 'B747/B777/DC10/MD-11/A310/A330/A340'}},
+                           {'code': 'LBD',
+                            'label': 'LBD (Flex Door)',
+                            'extra': {'modo': 'aereo',
+                                      'capacidad_m3': 7.0,
+                                      'tara_kg': 123,
+                                      'carga_max_kg': 2449,
+                                      'nota': 'Aviones 767'}},
+                           {'code': 'LD6',
+                            'label': 'LD6',
+                            'extra': {'modo': 'aereo',
+                                      'capacidad_m3': 8.9,
+                                      'tara_kg': 175,
+                                      'carga_max_kg': 3175,
+                                      'nota': 'B747/B777/DC10/MD-11/A310/A330/A340'}},
+                           {'code': 'PAG',
+                            'label': 'PAP / PIP / PAG',
+                            'extra': {'modo': 'aereo',
+                                      'capacidad_m3': 10.0,
+                                      'tara_kg': 120,
+                                      'carga_max_kg': 6033,
+                                      'nota': 'Boeing 747/767/777/DC10'}},
+                           {'code': 'LD9',
+                            'label': 'LD9 AAP',
+                            'extra': {'modo': 'aereo',
+                                      'capacidad_m3': 10.0,
+                                      'tara_kg': 85,
+                                      'carga_max_kg': 1588,
+                                      'nota': 'Boeing 747/777/DC10'}},
+                           {'code': 'XAW',
+                            'label': 'XAW',
+                            'extra': {'modo': 'aereo',
+                                      'capacidad_m3': 14.0,
+                                      'tara_kg': 170,
+                                      'carga_max_kg': 5000,
+                                      'nota': 'Boeing 747/777/DC10'}},
+                           {'code': 'PMC',
+                            'label': 'PMC',
+                            'extra': {'modo': 'aereo',
+                                      'capacidad_m3': 12.7,
+                                      'tara_kg': 130,
+                                      'carga_max_kg': 6804,
+                                      'nota': 'Boeing 747/767/777'}},
+                           {'code': 'LD8',
+                            'label': 'LD8',
+                            'extra': {'modo': 'aereo', 'capacidad_m3': 7.2, 'tara_kg': 120, 'carga_max_kg': 2450}},
+                           {'code': 'DV48',
+                            'label': "Dry Van 48'",
+                            'extra': {'modo': 'terrestre',
+                                      'largo_m': 14.63,
+                                      'ancho_m': 2.59,
+                                      'alto_m': 2.3,
+                                      'capacidad_m3': 98.0,
+                                      'carga_max_kg': 20412,
+                                      'pallets': 22}},
+                           {'code': 'SD',
+                            'label': 'Legal Step Deck (Single Drop)',
+                            'extra': {'modo': 'terrestre',
+                                      'largo_m': 11.58,
+                                      'ancho_m': 2.59,
+                                      'alto_m': 3.05,
+                                      'carga_max_kg': 20865}},
+                           {'code': 'TANK',
+                            'label': 'Tanker',
+                            'extra': {'modo': 'terrestre',
+                                      'largo_m': 16.15,
+                                      'ancho_m': 2.59,
+                                      'alto_m': 2.3,
+                                      'capacidad_l': 22712}},
+                           {'code': 'DV53',
+                            'label': "Dry Van 53'",
+                            'extra': {'modo': 'terrestre',
+                                      'largo_m': 16.15,
+                                      'ancho_m': 2.59,
+                                      'alto_m': 2.3,
+                                      'capacidad_m3': 99.11,
+                                      'carga_max_kg': 20412,
+                                      'pallets': 26}},
+                           {'code': 'DD',
+                            'label': 'Double Drop (Low Boy)',
+                            'extra': {'modo': 'terrestre',
+                                      'largo_m': 8.53,
+                                      'ancho_m': 2.59,
+                                      'alto_m': 3.51,
+                                      'carga_max_kg': 18144}},
+                           {'code': 'RF48',
+                            'label': "48' Reefer Trailer",
+                            'extra': {'modo': 'terrestre',
+                                      'largo_m': 14.63,
+                                      'ancho_m': 2.4,
+                                      'alto_m': 2.3,
+                                      'capacidad_m3': 90.0,
+                                      'carga_max_kg': 19958,
+                                      'pallets': 20}},
+                           {'code': 'FB48',
+                            'label': "48' Legal Flatbed",
+                            'extra': {'modo': 'terrestre',
+                                      'largo_m': 14.63,
+                                      'ancho_m': 2.59,
+                                      'alto_m': 2.59,
+                                      'carga_max_kg': 21772}},
+                           {'code': 'PUP28',
+                            'label': "Pup Trailer 28'",
+                            'extra': {'modo': 'terrestre',
+                                      'largo_m': 8.53,
+                                      'ancho_m': 2.59,
+                                      'alto_m': 2.3,
+                                      'capacidad_m3': 57.45,
+                                      'carga_max_kg': 9979,
+                                      'pallets': 14}},
+                           {'code': 'IM53',
+                            'label': "Intermodal 53' Container",
+                            'extra': {'modo': 'terrestre',
+                                      'largo_m': 16.15,
+                                      'ancho_m': 2.59,
+                                      'alto_m': 2.3,
+                                      'capacidad_m3': 99.11,
+                                      'carga_max_kg': 19958,
+                                      'pallets': 24}}]},
+ 'modo_tarifario': {'label': 'Modo de tarifario',
+                    'is_system': True,
+                    'items': [{'code': 'aereo', 'label': 'Aéreo'},
+                              {'code': 'maritimo_fcl', 'label': 'Marítimo FCL'},
+                              {'code': 'maritimo_lcl', 'label': 'Marítimo LCL'},
+                              {'code': 'terrestre', 'label': 'Terrestre'}]},
+ 'unidad_tarifa': {'label': 'Unidad de tarifa',
+                   'is_system': True,
+                   'items': [{'code': 'per_kg', 'label': 'Por kg'},
+                             {'code': 'per_wm', 'label': 'Por peso/medida (W/M)'},
+                             {'code': 'per_container', 'label': 'Por contenedor'},
+                             {'code': 'flat', 'label': 'Tarifa plana'}]},
+ 'concepto_cargo': {'label': 'Concepto de cargo',
+                    'is_system': False,
+                    'items': [{'code': 'combustible', 'label': 'Combustible (BAF/FSC)'},
+                              {'code': 'dgr', 'label': 'Mercancía peligrosa (DGR)'},
+                              {'code': 'moc', 'label': 'MOC (mínimo origen)'},
+                              {'code': 'afs', 'label': 'AFS'},
+                              {'code': 'thc', 'label': 'THC (manejo en terminal)'},
+                              {'code': 'maniobras', 'label': 'Maniobras'},
+                              {'code': 'almacenaje', 'label': 'Almacenaje'},
+                              {'code': 'seguro', 'label': 'Seguro'},
+                              {'code': 'despacho', 'label': 'Despacho aduanal'},
+                              {'code': 'documentacion', 'label': 'Documentación'},
+                              {'code': 'custodia', 'label': 'Custodia'},
+                              {'code': 'otro', 'label': 'Otro'}]}}
+
+TENANT_CATALOG_LABELS = {'servicio': 'Servicios que ofrece',
+ 'puerto': 'Puertos donde opera',
+ 'aeropuerto': 'Aeropuertos donde opera',
+ 'aduana': 'Aduanas donde opera'}
+
+# ---------------------------------------------------------------------------
+# Catálogos del proceso comercial (Solicitud de servicio → Cotización).
+# Alimentan los selects de la solicitud y del ciclo Oportunidad→Cotización.
+# is_system = catálogos base que el cliente no puede borrar (sólo activar/desactivar).
+# ---------------------------------------------------------------------------
+GLOBAL_CATALOGS.update({
+    'tipo_operacion': {'label': 'Tipo de operación',
+                       'is_system': True,
+                       'items': [{'code': 'importacion', 'label': 'Importación'},
+                                 {'code': 'exportacion', 'label': 'Exportación'}]},
+    'medio_transporte': {'label': 'Medio de transporte',
+                         'is_system': True,
+                         'items': [{'code': 'maritimo', 'label': 'Marítimo'},
+                                   {'code': 'aereo', 'label': 'Aéreo'},
+                                   {'code': 'terrestre', 'label': 'Terrestre'},
+                                   {'code': 'ferroviario', 'label': 'Ferroviario'},
+                                   {'code': 'multimodal', 'label': 'Multimodal'}]},
+    'tipo_servicio': {'label': 'Tipo de servicio',
+                      'is_system': True,
+                      'items': [{'code': 'puerto_puerto', 'label': 'Puerto a puerto'},
+                                {'code': 'puerto_puerta', 'label': 'Puerto a puerta'},
+                                {'code': 'puerta_puerto', 'label': 'Puerta a puerto'},
+                                {'code': 'puerta_puerta', 'label': 'Puerta a puerta'}]},
+    'prioridad': {'label': 'Prioridad',
+                  'is_system': False,
+                  'items': [{'code': 'baja', 'label': 'Baja'},
+                            {'code': 'normal', 'label': 'Normal'},
+                            {'code': 'alta', 'label': 'Alta'},
+                            {'code': 'urgente', 'label': 'Urgente'}]},
+    'tipo_mercancia': {'label': 'Tipo de mercancía',
+                       'is_system': False,
+                       'items': [{'code': 'general', 'label': 'Carga general'},
+                                 {'code': 'perecedera', 'label': 'Perecedera'},
+                                 {'code': 'peligrosa', 'label': 'Peligrosa (IMO)'},
+                                 {'code': 'refrigerada', 'label': 'Refrigerada'},
+                                 {'code': 'granel', 'label': 'Granel'},
+                                 {'code': 'sobredimensionada', 'label': 'Sobredimensionada'},
+                                 {'code': 'valiosa', 'label': 'Valiosa'},
+                                 {'code': 'otro', 'label': 'Otro'}]},
+    'unidad_medida': {'label': 'Unidad de medida',
+                      'is_system': False,
+                      'items': [{'code': 'cm', 'label': 'Centímetros (cm)'},
+                                {'code': 'm', 'label': 'Metros (m)'},
+                                {'code': 'in', 'label': 'Pulgadas (in)'},
+                                {'code': 'ft', 'label': 'Pies (ft)'},
+                                {'code': 'kg', 'label': 'Kilogramos (kg)'},
+                                {'code': 'lb', 'label': 'Libras (lb)'},
+                                {'code': 'm3', 'label': 'Metros cúbicos (m³)'}]},
+    'tipo_embalaje': {'label': 'Tipo de embalaje',
+                      'is_system': False,
+                      'items': [{'code': 'caja', 'label': 'Caja'},
+                                {'code': 'pallet', 'label': 'Pallet'},
+                                {'code': 'tarima', 'label': 'Tarima'},
+                                {'code': 'huacal', 'label': 'Huacal'},
+                                {'code': 'saco', 'label': 'Saco'},
+                                {'code': 'tambor', 'label': 'Tambor'},
+                                {'code': 'rollo', 'label': 'Rollo'},
+                                {'code': 'atado', 'label': 'Atado'},
+                                {'code': 'granel', 'label': 'Granel'},
+                                {'code': 'otro', 'label': 'Otro'}]},
+    'servicio_adicional': {'label': 'Servicios adicionales',
+                           'is_system': False,
+                           'items': [{'code': 'seguro', 'label': 'Seguro de la mercancía'},
+                                     {'code': 'despacho_aduanal', 'label': 'Despacho aduanal'},
+                                     {'code': 'transporte_terrestre', 'label': 'Transporte terrestre'},
+                                     {'code': 'almacenaje', 'label': 'Almacenaje'},
+                                     {'code': 'maniobras', 'label': 'Maniobras'},
+                                     {'code': 'custodia', 'label': 'Custodia'},
+                                     {'code': 'revalidacion', 'label': 'Revalidación'},
+                                     {'code': 'inspeccion', 'label': 'Inspección'},
+                                     {'code': 'otro', 'label': 'Otro'}]},
+    'tipo_documento': {'label': 'Tipo de documento',
+                       'is_system': False,
+                       'items': [{'code': 'factura_comercial', 'label': 'Factura comercial'},
+                                 {'code': 'packing_list', 'label': 'Packing list'},
+                                 {'code': 'certificado_origen', 'label': 'Certificado de origen'},
+                                 {'code': 'hoja_seguridad_msds', 'label': 'Hoja de seguridad (MSDS)'},
+                                 {'code': 'ficha_tecnica', 'label': 'Ficha técnica'},
+                                 {'code': 'carta_instrucciones', 'label': 'Carta de instrucciones'},
+                                 {'code': 'otro', 'label': 'Otro'}]},
+    'incoterm': {'label': 'Incoterm (2020)',
+                 'is_system': True,
+                 'items': [{'code': 'EXW', 'label': 'EXW — Ex Works (en fábrica)'},
+                           {'code': 'FCA', 'label': 'FCA — Free Carrier (franco transportista)'},
+                           {'code': 'FAS', 'label': 'FAS — Free Alongside Ship (franco al costado del buque)'},
+                           {'code': 'FOB', 'label': 'FOB — Free On Board (franco a bordo)'},
+                           {'code': 'CFR', 'label': 'CFR — Cost and Freight (costo y flete)'},
+                           {'code': 'CIF', 'label': 'CIF — Cost, Insurance and Freight (costo, seguro y flete)'},
+                           {'code': 'CPT', 'label': 'CPT — Carriage Paid To (transporte pagado hasta)'},
+                           {'code': 'CIP', 'label': 'CIP — Carriage and Insurance Paid To (transporte y seguro pagados hasta)'},
+                           {'code': 'DAP', 'label': 'DAP — Delivered At Place (entregado en lugar)'},
+                           {'code': 'DPU', 'label': 'DPU — Delivered At Place Unloaded (entregado en lugar descargado)'},
+                           {'code': 'DDP', 'label': 'DDP — Delivered Duty Paid (entregado con derechos pagados)'}]},
+})
+
+# Formas de pago SAT de un dígito → dos dígitos (01, 02, 03, 04, 05, 06, 08).
+# El SAT exige dos posiciones; se corrige el catálogo base.
+for _fp in GLOBAL_CATALOGS.get('forma_pago', {}).get('items', []):
+    if len(_fp['code']) == 1:
+        _fp['code'] = _fp['code'].zfill(2)
+
+# Ubicaciones por país (ciudad/puerto/aeropuerto), dependientes de `pais`.
+from .seed_locations import LOCATION_CATALOGS  # noqa: E402
+
+GLOBAL_CATALOGS.update(LOCATION_CATALOGS)

backend/api/v1/modules/crm/catalogs/seed_locations.py

@@ -0,0 +1,79 @@
+"""Catálogos de ubicaciones por país: ciudad, puerto (UN/LOCODE), aeropuerto (IATA).
+
+Dependientes de `pais` (`parent_catalog='pais'`, `parent_code=<ISO3>`). Curado a las
+rutas de comercio más usadas (extensible: agregar países/nodos según tarifarios).
+Los códigos de puerto/aeropuerto se alinean con los que usan las lanes del tarifario
+para que el Cotizador encuentre ruta.
+"""
+
+# (ISO3, ciudades[(code,label)], puertos[(code,label)], aeropuertos[(code,label)])
+_LOC = [
+    ("MEX",
+     [("MX-CDMX", "Ciudad de México"), ("MX-GDL", "Guadalajara"), ("MX-MTY", "Monterrey"),
+      ("MX-QRO", "Querétaro"), ("MX-TIJ", "Tijuana"), ("MX-VER", "Veracruz")],
+     [("MXZLO", "Manzanillo"), ("MXVER", "Veracruz"), ("MXATM", "Altamira"),
+      ("MXLZC", "Lázaro Cárdenas"), ("MXPGO", "Progreso"), ("MXESE", "Ensenada")],
+     [("MEX", "AICM Ciudad de México"), ("NLU", "AIFA Santa Lucía"), ("GDL", "Guadalajara"),
+      ("MTY", "Monterrey"), ("TIJ", "Tijuana"), ("CUN", "Cancún")]),
+    ("USA",
+     [("US-LAX", "Los Ángeles"), ("US-NYC", "Nueva York"), ("US-HOU", "Houston"),
+      ("US-CHI", "Chicago"), ("US-MIA", "Miami"), ("US-LRD", "Laredo")],
+     [("USLAX", "Los Angeles"), ("USLGB", "Long Beach"), ("USNYC", "Nueva York/NJ"),
+      ("USHOU", "Houston"), ("USSAV", "Savannah"), ("USSEA", "Seattle"), ("USOAK", "Oakland")],
+     [("LAX", "Los Ángeles"), ("JFK", "Nueva York JFK"), ("ORD", "Chicago O'Hare"),
+      ("MIA", "Miami"), ("DFW", "Dallas Fort Worth"), ("ATL", "Atlanta")]),
+    ("CHN",
+     [("CN-SHA", "Shanghái"), ("CN-SZX", "Shenzhen"), ("CN-CAN", "Guangzhou"),
+      ("CN-NGB", "Ningbo"), ("CN-TAO", "Qingdao"), ("CN-PEK", "Pekín")],
+     [("CNSHA", "Shanghái"), ("CNNGB", "Ningbo"), ("CNSZX", "Shenzhen"),
+      ("CNTAO", "Qingdao"), ("CNCAN", "Guangzhou"), ("CNXMN", "Xiamen"), ("CNTXG", "Tianjin")],
+     [("PVG", "Shanghái Pudong"), ("PEK", "Pekín Capital"), ("CAN", "Guangzhou"),
+      ("SZX", "Shenzhen"), ("HKG", "Hong Kong")]),
+    ("DEU",
+     [("DE-HAM", "Hamburgo"), ("DE-FRA", "Fráncfort"), ("DE-MUC", "Múnich"), ("DE-BER", "Berlín")],
+     [("DEHAM", "Hamburgo"), ("DEBRV", "Bremerhaven")],
+     [("FRA", "Fráncfort"), ("MUC", "Múnich"), ("HAM", "Hamburgo")]),
+    ("ESP",
+     [("ES-MAD", "Madrid"), ("ES-BCN", "Barcelona"), ("ES-VLC", "Valencia")],
+     [("ESVLC", "Valencia"), ("ESBCN", "Barcelona"), ("ESALG", "Algeciras")],
+     [("MAD", "Madrid Barajas"), ("BCN", "Barcelona")]),
+    ("NLD",
+     [("NL-RTM", "Róterdam"), ("NL-AMS", "Ámsterdam")],
+     [("NLRTM", "Róterdam")],
+     [("AMS", "Ámsterdam Schiphol")]),
+    ("BRA",
+     [("BR-SAO", "São Paulo"), ("BR-SSZ", "Santos"), ("BR-RIO", "Río de Janeiro")],
+     [("BRSSZ", "Santos"), ("BRPNG", "Paranaguá"), ("BRRIG", "Rio Grande")],
+     [("GRU", "São Paulo Guarulhos"), ("GIG", "Río de Janeiro")]),
+    ("CAN",
+     [("CA-YVR", "Vancouver"), ("CA-YYZ", "Toronto"), ("CA-YMQ", "Montreal")],
+     [("CAVAN", "Vancouver"), ("CAMTR", "Montreal"), ("CAHAL", "Halifax")],
+     [("YVR", "Vancouver"), ("YYZ", "Toronto Pearson")]),
+    ("JPN",
+     [("JP-TYO", "Tokio"), ("JP-OSA", "Osaka"), ("JP-YOK", "Yokohama")],
+     [("JPYOK", "Yokohama"), ("JPTYO", "Tokio"), ("JPNGO", "Nagoya"), ("JPKOB", "Kobe")],
+     [("NRT", "Tokio Narita"), ("HND", "Tokio Haneda"), ("KIX", "Osaka Kansai")]),
+    ("KOR",
+     [("KR-SEL", "Seúl"), ("KR-PUS", "Busan")],
+     [("KRPUS", "Busan"), ("KRINC", "Incheon")],
+     [("ICN", "Seúl Incheon")]),
+]
+
+
+def _build() -> dict:
+    ciudad, puerto, aeropuerto = [], [], []
+    for iso3, cities, ports, airports in _LOC:
+        for code, label in cities:
+            ciudad.append({"code": code, "label": label, "parent_catalog": "pais", "parent_code": iso3})
+        for code, label in ports:
+            puerto.append({"code": code, "label": f"{label} ({code})", "parent_catalog": "pais", "parent_code": iso3})
+        for code, label in airports:
+            aeropuerto.append({"code": code, "label": f"{label} ({code})", "parent_catalog": "pais", "parent_code": iso3})
+    return {
+        "ciudad": {"label": "Ciudad", "is_system": True, "items": ciudad},
+        "puerto": {"label": "Puerto", "is_system": True, "items": puerto},
+        "aeropuerto": {"label": "Aeropuerto", "is_system": True, "items": aeropuerto},
+    }
+
+
+LOCATION_CATALOGS = _build()

backend/api/v1/modules/crm/catalogs/service.py

@@ -0,0 +1,168 @@
+"""Lógica de negocio de los catálogos de referencia del CRM."""
+
+from typing import Any
+
+from fastapi import HTTPException, status
+from sqlalchemy import and_, or_
+from sqlalchemy.orm import Session
+
+from core.security import is_hub_admin
+
+from .dto import CatalogItemCreate, CatalogItemUpdate, CatalogMeta
+from .models import CatalogItem
+from .seed_data import GLOBAL_CATALOGS, TENANT_CATALOG_LABELS
+
+# Metadata de catálogos (labels y si el cliente puede llenarlos).
+CATALOG_LABELS: dict[str, str] = {k: v["label"] for k, v in GLOBAL_CATALOGS.items()}
+CATALOG_LABELS.update(TENANT_CATALOG_LABELS)
+# Catálogos que administra el cliente (tenant). El resto son globales (Aduanasoft).
+TENANT_CATALOG_KEYS = set(TENANT_CATALOG_LABELS.keys())
+KNOWN_CATALOGS = set(CATALOG_LABELS.keys())
+
+
+def _require_known(catalog: str) -> None:
+    if catalog not in KNOWN_CATALOGS:
+        raise HTTPException(status_code=status.HTTP_404_NOT_FOUND, detail=f"Catálogo '{catalog}' no existe")
+
+
+def list_meta(db: Session, tenant_id: int) -> list[CatalogMeta]:
+    """Lista todos los catálogos disponibles con su conteo (global + del tenant)."""
+    out: list[CatalogMeta] = []
+    for key, label in CATALOG_LABELS.items():
+        is_tenant = key in TENANT_CATALOG_KEYS
+        count = (
+            db.query(CatalogItem)
+            .filter(
+                CatalogItem.catalog == key,
+                or_(CatalogItem.tenant_id.is_(None), CatalogItem.tenant_id == tenant_id),
+            )
+            .count()
+        )
+        out.append(
+            CatalogMeta(
+                catalog=key,
+                label=label,
+                scope="tenant" if is_tenant else "global",
+                is_system=bool(GLOBAL_CATALOGS.get(key, {}).get("is_system", False)),
+                count=count,
+            )
+        )
+    return out
+
+
+def list_items(
+    db: Session,
+    catalog: str,
+    tenant_id: int,
+    parent_code: str | None = None,
+    include_inactive: bool = False,
+) -> list[CatalogItem]:
+    _require_known(catalog)
+    q = db.query(CatalogItem).filter(
+        CatalogItem.catalog == catalog,
+        or_(CatalogItem.tenant_id.is_(None), CatalogItem.tenant_id == tenant_id),
+    )
+    if not include_inactive:
+        q = q.filter(CatalogItem.is_active.is_(True))
+    if parent_code:
+        q = q.filter(CatalogItem.parent_code == parent_code)
+    return q.order_by(CatalogItem.sort_order, CatalogItem.label).all()
+
+
+def _resolve_write_scope(catalog: str, scope: str | None, current_user: dict) -> int | None:
+    """Devuelve el tenant_id a usar al escribir (None = global) y valida permisos.
+
+    - scope 'global' → solo hub_admin puede tocar catálogos globales (Aduanasoft).
+    - scope 'tenant' (default) → se guarda en el tenant del usuario.
+    """
+    wants_global = scope == "global"
+    if wants_global:
+        if not is_hub_admin(current_user):
+            raise HTTPException(
+                status_code=status.HTTP_403_FORBIDDEN,
+                detail="Solo un administrador de Aduanasoft puede editar catálogos globales.",
+            )
+        return None
+    return int(current_user["tenant_id"])
+
+
+def create_item(
+    db: Session, catalog: str, data: CatalogItemCreate, current_user: dict, scope: str | None = None
+) -> CatalogItem:
+    _require_known(catalog)
+    target_tenant = _resolve_write_scope(catalog, scope, current_user)
+
+    # No duplicar por (catalog, code, tenant_id)
+    exists = (
+        db.query(CatalogItem)
+        .filter(
+            CatalogItem.catalog == catalog,
+            CatalogItem.code == data.code,
+            CatalogItem.tenant_id.is_(None) if target_tenant is None else CatalogItem.tenant_id == target_tenant,
+        )
+        .first()
+    )
+    if exists:
+        raise HTTPException(
+            status_code=status.HTTP_409_CONFLICT,
+            detail=f"Ya existe la clave '{data.code}' en el catálogo '{catalog}'.",
+        )
+
+    item = CatalogItem(
+        catalog=catalog,
+        code=data.code,
+        label=data.label,
+        parent_catalog=data.parent_catalog,
+        parent_code=data.parent_code,
+        tenant_id=target_tenant,
+        sort_order=data.sort_order,
+        is_active=data.is_active,
+        is_system=False,
+        created_by=current_user.get("sub"),
+        updated_by=current_user.get("sub"),
+    )
+    db.add(item)
+    db.commit()
+    db.refresh(item)
+    return item
+
+
+def _get_writable(db: Session, catalog: str, item_id: int, current_user: dict) -> CatalogItem:
+    _require_known(catalog)
+    item = db.query(CatalogItem).filter(CatalogItem.id == item_id, CatalogItem.catalog == catalog).first()
+    if not item:
+        raise HTTPException(status_code=status.HTTP_404_NOT_FOUND, detail="Elemento no encontrado")
+    if item.tenant_id is None:
+        # Global (Aduanasoft): solo hub_admin.
+        if not is_hub_admin(current_user):
+            raise HTTPException(
+                status_code=status.HTTP_403_FORBIDDEN,
+                detail="Solo un administrador de Aduanasoft puede editar este catálogo global.",
+            )
+    elif item.tenant_id != int(current_user["tenant_id"]):
+        raise HTTPException(status_code=status.HTTP_404_NOT_FOUND, detail="Elemento no encontrado")
+    return item
+
+
+def update_item(
+    db: Session, catalog: str, item_id: int, data: CatalogItemUpdate, current_user: dict
+) -> CatalogItem:
+    item = _get_writable(db, catalog, item_id, current_user)
+    payload: dict[str, Any] = data.model_dump(exclude_unset=True)
+    for field, value in payload.items():
+        setattr(item, field, value)
+    item.updated_by = current_user.get("sub")
+    db.commit()
+    db.refresh(item)
+    return item
+
+
+def delete_item(db: Session, catalog: str, item_id: int, current_user: dict) -> None:
+    item = _get_writable(db, catalog, item_id, current_user)
+    if item.is_system:
+        raise HTTPException(
+            status_code=status.HTTP_400_BAD_REQUEST,
+            detail="Un catálogo base del sistema no se puede borrar; puedes desactivarlo.",
+        )
+    db.delete(item)
+    db.commit()

backend/api/v1/modules/crm/common/folios.py

@@ -0,0 +1,96 @@
+"""Folios auto-generados del ciclo comercial (Oportunidad → Solicitud → Cotización → Operación).
+
+Formato: ``{LETRA}{AAAA}-{MM}-{NNN}-{DIR}`` (ej. ``O2025-08-001-E``):
+- LETRA: entidad — ``O`` Oportunidad, ``S`` Solicitud, ``C`` Cotización, ``OP`` Operación/Embarque.
+- ``AAAA-MM``: año-mes de creación.
+- ``NNN``: consecutivo **mensual** por compañía y por entidad (reinicia cada mes).
+- ``DIR``: ``I`` importación / ``E`` exportación (``X`` si aún no se define la dirección).
+
+El consecutivo se toma de ``crm.folio_counters`` con bloqueo de fila para evitar
+duplicados por concurrencia. En SQLite (pruebas) el ``FOR UPDATE`` se ignora sin error;
+la unicidad la garantiza el índice único (tenant, company, entity, period).
+"""
+
+from __future__ import annotations
+
+from datetime import date
+
+from sqlalchemy import Integer, String, UniqueConstraint, text
+from sqlalchemy.orm import Mapped, mapped_column
+
+from api.v1.common.base_models import BaseTimestampMixin, TenantScopedMixin
+from core.database import Base
+
+# Entidades válidas y su letra de folio (F = factura, EXP = expediente; sin dirección).
+ENTITIES = ("O", "S", "C", "OP", "F", "EXP")
+# Mapa dirección de operación → sufijo del folio.
+_DIRECTION_SUFFIX = {"importacion": "I", "exportacion": "E"}
+
+
+class FolioCounter(Base, TenantScopedMixin, BaseTimestampMixin):
+    """Consecutivo mensual por compañía y entidad para armar los folios del ciclo."""
+
+    __tablename__ = "folio_counters"
+    __table_args__ = (
+        UniqueConstraint(
+            "tenant_id", "company_id", "entity", "period", name="uq_crm_folio_counters_scope"
+        ),
+        {"schema": "crm"},
+    )
+
+    id: Mapped[int] = mapped_column(Integer, primary_key=True, index=True)
+    entity: Mapped[str] = mapped_column(String(4), nullable=False)  # O | S | C | OP
+    period: Mapped[str] = mapped_column(String(7), nullable=False)  # 'AAAA-MM'
+    last_number: Mapped[int] = mapped_column(Integer, nullable=False, server_default=text("0"))
+
+
+def direction_suffix(direction: str | None) -> str:
+    """Devuelve la letra de dirección del folio (I/E) o 'X' si no está definida."""
+    return _DIRECTION_SUFFIX.get(direction or "", "X")
+
+
+def next_folio(
+    db,
+    tenant_id: int,
+    company_id: int,
+    entity: str,
+    direction: str | None,
+    on_date: date | None = None,
+    with_direction: bool = True,
+) -> str:
+    """Genera el siguiente folio de una entidad, incrementando su consecutivo mensual.
+
+    Reserva el número dentro de la transacción activa (no hace commit): el ``create_*``
+    que lo invoca es quien confirma junto con la fila recién creada. ``with_direction=False``
+    omite el sufijo I/E (p. ej. facturas → ``F2026-08-001``).
+    """
+    if entity not in ENTITIES:
+        raise ValueError(f"Entidad de folio inválida: {entity!r}")
+    on_date = on_date or date.today()
+    period = on_date.strftime("%Y-%m")
+
+    counter = (
+        db.query(FolioCounter)
+        .filter(
+            FolioCounter.tenant_id == tenant_id,
+            FolioCounter.company_id == company_id,
+            FolioCounter.entity == entity,
+            FolioCounter.period == period,
+        )
+        .with_for_update()
+        .first()
+    )
+    if counter is None:
+        counter = FolioCounter(
+            tenant_id=tenant_id, company_id=company_id, entity=entity, period=period, last_number=0
+        )
+        db.add(counter)
+        db.flush()
+
+    counter.last_number = (counter.last_number or 0) + 1
+    db.flush()
+
+    sequence = f"{counter.last_number:03d}"
+    if not with_direction:
+        return f"{entity}{period}-{sequence}"
+    return f"{entity}{period}-{sequence}-{direction_suffix(direction)}"

backend/api/v1/modules/crm/common/pricing.py

@@ -0,0 +1,37 @@
+"""Cálculos de precio compartidos del proceso comercial.
+
+Peso volumétrico / a cobrar de carga aérea (doc maestro de cotización):
+    P/Vol = (Largo_cm × Ancho_cm × Alto_cm × cantidad) / 6000
+El peso a cobrar es el mayor entre el peso bruto y el P/Vol (estándar aéreo).
+6000 cm³/kg es el factor internacional (equivale a ~167 kg/m³).
+"""
+
+from __future__ import annotations
+
+from decimal import Decimal
+
+# Factor internacional de peso volumétrico aéreo (cm³ por kg).
+AIR_VOLUMETRIC_DIVISOR = Decimal("6000")
+
+
+def _d(value) -> Decimal:
+    if value is None:
+        return Decimal(0)
+    return value if isinstance(value, Decimal) else Decimal(str(value))
+
+
+def air_volumetric_kg(length_cm, width_cm, height_cm, qty=1) -> Decimal:
+    """Peso volumétrico aéreo a partir de dimensiones (cm) y cantidad de bultos.
+
+    Devuelve 0 si falta alguna dimensión (no se puede calcular).
+    """
+    length, width, height = _d(length_cm), _d(width_cm), _d(height_cm)
+    if length <= 0 or width <= 0 or height <= 0:
+        return Decimal(0)
+    quantity = _d(qty) if _d(qty) > 0 else Decimal(1)
+    return (length * width * height * quantity) / AIR_VOLUMETRIC_DIVISOR
+
+
+def air_chargeable_kg(gross_kg, length_cm, width_cm, height_cm, qty=1) -> Decimal:
+    """Peso a cobrar aéreo: max(peso bruto, peso volumétrico por dimensiones)."""
+    return max(_d(gross_kg), air_volumetric_kg(length_cm, width_cm, height_cm, qty))

backend/api/v1/modules/crm/documents/models.py

@@ -22,6 +22,10 @@ class Document(Base, TenantScopedMixin, TimestampMixin):
     supplier_id: Mapped[int | None] = mapped_column(
         Integer, ForeignKey("crm.suppliers.id"), nullable=True, index=True
     )
+    # Documento adjunto a una solicitud de servicio (factura, packing list, MSDS, etc.)
+    service_request_id: Mapped[int | None] = mapped_column(
+        Integer, ForeignKey("crm.service_requests.id"), nullable=True, index=True
+    )
     # constancia_fiscal | acta_constitutiva | identificacion | comprobante_domicilio |
     # contrato | presentacion | certificacion | licencia | convenio | tarifario | otro
     doc_type: Mapped[str] = mapped_column(String(60), nullable=False)

backend/api/v1/modules/crm/leads/dto.py

@@ -11,6 +11,7 @@ class LeadCreate(BaseModel):
     phone: str | None = Field(None, max_length=40)
     company_name: str | None = Field(None, max_length=255)
     source: str | None = Field(None, max_length=60)
+    preferred_contact_method: str | None = Field(None, max_length=20)
     status: str = Field("new", max_length=20)
     estimated_value: Decimal | None = Field(None, ge=0, max_digits=14, decimal_places=2)
     owner_user_id: str | None = Field(None, max_length=64)
@@ -24,6 +25,7 @@ class LeadUpdate(BaseModel):
     phone: str | None = Field(None, max_length=40)
     company_name: str | None = Field(None, max_length=255)
     source: str | None = Field(None, max_length=60)
+    preferred_contact_method: str | None = Field(None, max_length=20)
     status: str | None = Field(None, max_length=20)
     estimated_value: Decimal | None = Field(None, ge=0, max_digits=14, decimal_places=2)
     owner_user_id: str | None = Field(None, max_length=64)
@@ -50,6 +52,7 @@ class LeadResponse(BaseModel):
     phone: str | None
     company_name: str | None
     source: str | None
+    preferred_contact_method: str | None = None
     status: str
     estimated_value: Decimal | None
     owner_user_id: str | None

backend/api/v1/modules/crm/leads/models.py

@@ -19,6 +19,8 @@ class Lead(Base, TenantScopedMixin, TimestampMixin):
     company_name: Mapped[str | None] = mapped_column(String(255), nullable=True)
     # Origen: web | referido | evento | llamada | email | otro
     source: Mapped[str | None] = mapped_column(String(60), nullable=True)
+    # Medio de contacto preferido (catálogo medio_contacto): llamada|correo|whatsapp|…
+    preferred_contact_method: Mapped[str | None] = mapped_column(String(20), nullable=True)
     # Estado: new | contacted | qualified | unqualified | converted
     status: Mapped[str] = mapped_column(String(20), nullable=False, server_default=text("'new'"), index=True)
     estimated_value: Mapped[float | None] = mapped_column(Numeric(14, 2), nullable=True)

backend/api/v1/modules/crm/opportunities/dto.py

@@ -17,6 +17,7 @@ class OpportunityCreate(BaseModel):
     source: str | None = Field(None, max_length=60)
     owner_user_id: str | None = Field(None, max_length=64)
     notes: str | None = None
+    operation_type: str | None = Field(None, max_length=20)  # importacion | exportacion
 
 
 class OpportunityUpdate(BaseModel):
@@ -30,10 +31,13 @@ class OpportunityUpdate(BaseModel):
     probability: int | None = Field(None, ge=0, le=100)
     status: str | None = Field(None, max_length=20)
     expected_close_date: date | None = None
+    won_date: date | None = None
+    lost_date: date | None = None
     lost_reason: str | None = Field(None, max_length=255)
     source: str | None = Field(None, max_length=60)
     owner_user_id: str | None = Field(None, max_length=64)
     notes: str | None = None
+    operation_type: str | None = Field(None, max_length=20)
 
 
 class OpportunityMove(BaseModel):
@@ -57,10 +61,16 @@ class OpportunityResponse(BaseModel):
     status: str
     expected_close_date: date | None
     closed_at: datetime | None
+    won_date: date | None = None
+    lost_date: date | None = None
     lost_reason: str | None
     source: str | None
     owner_user_id: str | None
     notes: str | None
+    operation_type: str | None = None
+    reference: str | None = None
+    case_id: int | None = None
+    converted_service_request_id: int | None = None
     tenant_id: int
     company_id: int
     created_at: datetime

backend/api/v1/modules/crm/opportunities/models.py

@@ -34,7 +34,18 @@ class Opportunity(Base, TenantScopedMixin, TimestampMixin):
     status: Mapped[str] = mapped_column(String(20), nullable=False, server_default=text("'open'"), index=True)
     expected_close_date: Mapped[date | None] = mapped_column(Date, nullable=True)
     closed_at: Mapped[datetime | None] = mapped_column(DateTime, nullable=True)
+    won_date: Mapped[date | None] = mapped_column(Date, nullable=True)   # fecha en que se ganó
+    lost_date: Mapped[date | None] = mapped_column(Date, nullable=True)  # fecha en que se perdió
     lost_reason: Mapped[str | None] = mapped_column(String(255), nullable=True)
     source: Mapped[str | None] = mapped_column(String(60), nullable=True)
     owner_user_id: Mapped[str | None] = mapped_column(String(64), nullable=True, index=True)
     notes: Mapped[str | None] = mapped_column(Text, nullable=True)
+    # Dirección de la operación (importacion|exportacion): se hereda a Solicitud→Cotización→Embarque
+    operation_type: Mapped[str | None] = mapped_column(String(20), nullable=True)
+    reference: Mapped[str | None] = mapped_column(String(40), nullable=True, index=True)  # folio O...
+    # Expediente (hilo maestro del trámite); nace aquí y se hereda hacia abajo
+    case_id: Mapped[int | None] = mapped_column(Integer, ForeignKey("crm.cases.id"), nullable=True, index=True)
+    # Solicitud generada al convertir la oportunidad (back-link idempotente)
+    converted_service_request_id: Mapped[int | None] = mapped_column(
+        Integer, ForeignKey("crm.service_requests.id"), nullable=True
+    )

backend/api/v1/modules/crm/opportunities/service.py

@@ -1,9 +1,11 @@
-from datetime import datetime, timezone
+from datetime import date, datetime, timezone
 
 from fastapi import HTTPException, status
 from sqlalchemy.orm import Session
 
 from ..accounts.models import Account
+from ..cases import service as cases_service
+from ..common.folios import next_folio
 from ..contacts.models import Contact
 from ..pipelines.models import Pipeline, PipelineStage
 from .dto import OpportunityCreate, OpportunityUpdate
@@ -46,14 +48,20 @@ def _apply_stage_state(opportunity: Opportunity, stage: PipelineStage) -> None:
         opportunity.status = "won"
         opportunity.probability = 100
         opportunity.closed_at = datetime.now(timezone.utc)
+        opportunity.won_date = opportunity.won_date or date.today()
+        opportunity.lost_date = None
     elif stage.is_lost:
         opportunity.status = "lost"
         opportunity.probability = 0
         opportunity.closed_at = datetime.now(timezone.utc)
+        opportunity.lost_date = opportunity.lost_date or date.today()
+        opportunity.won_date = None
     else:
         opportunity.status = "open"
         opportunity.probability = stage.probability
         opportunity.closed_at = None
+        opportunity.won_date = None
+        opportunity.lost_date = None
 
 
 def _validate_refs(db: Session, data: dict, tenant_id: int, company_id: int) -> None:
@@ -149,6 +157,15 @@ def create_opportunity(
     if opportunity.stage_id is not None:
         stage = _get_scoped_stage(db, opportunity.stage_id, tenant_id, company_id)
         _apply_stage_state(opportunity, stage)
+    # Folio O... auto-generado (mensual). La dirección impo/expo se hereda al ciclo.
+    if not opportunity.reference:
+        opportunity.reference = next_folio(db, tenant_id, company_id, "O", opportunity.operation_type)
+    # Expediente: nace con la oportunidad y se hereda a solicitud/cotización/operación/factura
+    if not opportunity.case_id:
+        case = cases_service.create_case(
+            db, tenant_id, company_id, account_id=opportunity.account_id, title=opportunity.name, stage="oportunidad",
+        )
+        opportunity.case_id = case.id
     db.add(opportunity)
     db.commit()
     db.refresh(opportunity)

backend/api/v1/modules/crm/quotes/dto.py

@@ -56,6 +56,7 @@ class QuoteBase(BaseModel):
     service_request_id: int | None = None
     account_id: int | None = None
     currency: str = Field("USD", max_length=3)
+    load_type: str | None = Field(None, max_length=10)  # FCL | LCL (variante de la comparación "Ambas")
     issue_date: date | None = None
     valid_until: date | None = None
     notes: str | None = None
@@ -72,6 +73,7 @@ class QuoteUpdate(BaseModel):
     service_request_id: int | None = None
     account_id: int | None = None
     currency: str | None = Field(None, max_length=3)
+    load_type: str | None = Field(None, max_length=10)
     issue_date: date | None = None
     valid_until: date | None = None
     notes: str | None = None
@@ -83,9 +85,12 @@ class QuoteResponse(QuoteBase):
     model_config = ConfigDict(from_attributes=True)
 
     id: int
+    service_request_reference: str | None = None  # folio de la solicitud referenciada
+    case_id: int | None = None
     status: str
     total_cost: Decimal
     total_sale: Decimal
+    pdf_file_key: str | None = None
     sent_at: datetime | None = None
     accepted_at: datetime | None = None
     rejected_at: datetime | None = None
@@ -100,3 +105,30 @@ class QuoteResponse(QuoteBase):
     @property
     def margin(self) -> Decimal:
         return (self.total_sale or Decimal(0)) - (self.total_cost or Decimal(0))
+
+
+# ----- Configuración de marca del formato de cotización -----
+
+class QuoteSettingsInput(BaseModel):
+    emitter_name: str | None = Field(None, max_length=255)
+    emitter_rfc: str | None = Field(None, max_length=13)
+    emitter_address: str | None = None
+    emitter_phone: str | None = Field(None, max_length=60)
+    emitter_email: str | None = Field(None, max_length=255)
+    emitter_website: str | None = Field(None, max_length=255)
+    accent_color: str | None = Field(None, max_length=9)
+    quote_prefix: str | None = Field(None, max_length=12)
+    default_terms: str | None = None
+    footer_note: str | None = None
+
+
+class QuoteSettingsResponse(QuoteSettingsInput):
+    model_config = ConfigDict(from_attributes=True)
+    id: int | None = None
+    logo_file_key: str | None = None
+
+
+class SendQuoteEmailRequest(BaseModel):
+    to: str | None = None
+    subject: str | None = None
+    message: str | None = None

backend/api/v1/modules/crm/quotes/models.py

@@ -15,6 +15,7 @@ class Quote(Base, TenantScopedMixin, TimestampMixin):
 
     id: Mapped[int] = mapped_column(Integer, primary_key=True, index=True)
     reference: Mapped[str | None] = mapped_column(String(40), nullable=True, index=True)
+    case_id: Mapped[int | None] = mapped_column(Integer, ForeignKey("crm.cases.id"), nullable=True, index=True)  # expediente
     service_request_id: Mapped[int | None] = mapped_column(
         Integer, ForeignKey("crm.service_requests.id"), nullable=True, index=True
     )
@@ -22,6 +23,8 @@ class Quote(Base, TenantScopedMixin, TimestampMixin):
         Integer, ForeignKey("crm.accounts.id"), nullable=True, index=True
     )
     currency: Mapped[str] = mapped_column(String(3), nullable=False, server_default=text("'USD'"))
+    # Variante de carga cuando la solicitud es "Ambas": FCL | LCL (NULL si no aplica)
+    load_type: Mapped[str | None] = mapped_column(String(10), nullable=True)
     # borrador | enviada | aceptada | rechazada
     status: Mapped[str] = mapped_column(String(20), nullable=False, server_default=text("'borrador'"), index=True)
     issue_date: Mapped[date | None] = mapped_column(Date, nullable=True)
@@ -34,10 +37,35 @@ class Quote(Base, TenantScopedMixin, TimestampMixin):
     notes: Mapped[str | None] = mapped_column(Text, nullable=True)
     terms: Mapped[str | None] = mapped_column(Text, nullable=True)
     owner_user_id: Mapped[str | None] = mapped_column(String(64), nullable=True, index=True)
+    # Clave del PDF generado en MinIO (para regenerar/enviar)
+    pdf_file_key: Mapped[str | None] = mapped_column(String(512), nullable=True)
     created_by: Mapped[str | None] = mapped_column(String(64), nullable=True)
     updated_by: Mapped[str | None] = mapped_column(String(64), nullable=True)
 
 
+class QuoteSettings(Base, TenantScopedMixin, TimestampMixin):
+    """Configuración de marca del formato de cotización, por compañía (tenant).
+
+    Encabezado del emisor, logo y textos por defecto que se imprimen en el PDF.
+    """
+
+    __tablename__ = "quote_settings"
+    __table_args__ = {"schema": "crm"}
+
+    id: Mapped[int] = mapped_column(Integer, primary_key=True, index=True)
+    emitter_name: Mapped[str | None] = mapped_column(String(255), nullable=True)
+    emitter_rfc: Mapped[str | None] = mapped_column(String(13), nullable=True)
+    emitter_address: Mapped[str | None] = mapped_column(Text, nullable=True)
+    emitter_phone: Mapped[str | None] = mapped_column(String(60), nullable=True)
+    emitter_email: Mapped[str | None] = mapped_column(String(255), nullable=True)
+    emitter_website: Mapped[str | None] = mapped_column(String(255), nullable=True)
+    logo_file_key: Mapped[str | None] = mapped_column(String(512), nullable=True)
+    accent_color: Mapped[str | None] = mapped_column(String(9), nullable=True, server_default=text("'#2f6bf0'"))
+    quote_prefix: Mapped[str | None] = mapped_column(String(12), nullable=True, server_default=text("'COT'"))
+    default_terms: Mapped[str | None] = mapped_column(Text, nullable=True)
+    footer_note: Mapped[str | None] = mapped_column(Text, nullable=True)
+
+
 class QuoteItem(Base, TenantScopedMixin, TimestampMixin):
     """Concepto de una cotización (flete, transporte terrestre, despacho, gastos destino, otros)."""
 

backend/api/v1/modules/crm/quotes/pdf.py

@@ -0,0 +1,376 @@
+"""Generador del PDF de Cotización — diseño profesional, sin dependencias de sistema.
+
+Compone un PDF 1.4 byte a byte (Helvetica / Helvetica-Bold) con barras de sección,
+tabla de costos con bordes y filas alternadas, caja de totales y logo incrustado
+(JPEG /DCTDecode vía Pillow). El branding (emisor, color) viene de la config por tenant.
+"""
+
+from __future__ import annotations
+
+import io
+from decimal import Decimal
+
+_W = 612
+_H = 792
+_ML = 50           # margen izquierdo
+_MR = 562          # margen derecho (x)
+
+CONCEPT_LABELS = {
+    "flete_internacional": "Flete internacional",
+    "transporte_terrestre": "Transporte terrestre",
+    "despacho_aduanal": "Despacho aduanal",
+    "gastos_destino": "Gastos en destino",
+    "otros": "Otros cargos",
+}
+
+_TRANSLATE = str.maketrans({"—": "-", "–": "-", "“": '"', "”": '"', "‘": "'", "’": "'", "•": "-", "…": "...", "\t": " "})
+
+
+def _esc(text) -> str:
+    s = ("" if text is None else str(text)).translate(_TRANSLATE)
+    s = s.encode("latin-1", "replace").decode("latin-1")
+    return s.replace("\\", r"\\").replace("(", r"\(").replace(")", r"\)")
+
+
+def _money(value) -> str:
+    return f"{Decimal(str(value or 0)).quantize(Decimal('0.01')):,.2f}"
+
+
+def _num(value) -> str:
+    return f"{Decimal(str(value or 0)):,.2f}"
+
+
+# Ancho aprox de una cadena en Helvetica (para alinear a la derecha / truncar)
+def _text_w(s: str, size: float, bold: bool = False) -> float:
+    return len(s) * size * (0.56 if bold else 0.52)
+
+
+def _fit(s: str, size: float, max_w: float) -> str:
+    s = s or ""
+    if _text_w(s, size) <= max_w:
+        return s
+    while s and _text_w(s + "…", size) > max_w:
+        s = s[:-1]
+    return s + "…"
+
+
+def _wrap(text: str, width_chars: int) -> list[str]:
+    words = (text or "").split()
+    if not words:
+        return []
+    out, cur = [], ""
+    for w in words:
+        cand = f"{cur} {w}".strip()
+        if len(cand) > width_chars and cur:
+            out.append(cur)
+            cur = w
+        else:
+            cur = cand
+    if cur:
+        out.append(cur)
+    return out
+
+
+def _hex_rgb(hexs: str | None) -> tuple[float, float, float]:
+    try:
+        h = (hexs or "#12294c").lstrip("#")
+        return tuple(int(h[i : i + 2], 16) / 255 for i in (0, 2, 4))  # type: ignore[return-value]
+    except Exception:
+        return (0.07, 0.16, 0.30)
+
+
+def _prep_logo(logo_bytes: bytes | None):
+    if not logo_bytes:
+        return None
+    try:
+        from PIL import Image
+
+        im = Image.open(io.BytesIO(logo_bytes)).convert("RGB")
+        im.thumbnail((600, 300))
+        buf = io.BytesIO()
+        im.save(buf, format="JPEG", quality=88)
+        return buf.getvalue(), im.width, im.height
+    except Exception:
+        return None
+
+
+class _Canvas:
+    """Acumula operadores de contenido con paginación simple."""
+
+    def __init__(self):
+        self.pages: list[list[str]] = [[]]
+        self.y = _H
+
+    @property
+    def ops(self) -> list[str]:
+        return self.pages[-1]
+
+    def new_page(self):
+        self.pages.append([])
+        self.y = _H - 50
+
+    def ensure(self, needed: float):
+        if self.y - needed < 50:
+            self.new_page()
+
+    def rect(self, x, y, w, h, rgb):
+        r, g, b = rgb
+        self.ops.append(f"{r:.3f} {g:.3f} {b:.3f} rg {x:.1f} {y:.1f} {w:.1f} {h:.1f} re f")
+
+    def line(self, x1, y1, x2, y2, rgb, width=0.6):
+        r, g, b = rgb
+        self.ops.append(f"{width} w {r:.3f} {g:.3f} {b:.3f} RG {x1:.1f} {y1:.1f} m {x2:.1f} {y2:.1f} l S")
+
+    def text(self, x, y, s, size=10, rgb=(0, 0, 0), bold=False, right=False):
+        font = "F2" if bold else "F1"
+        r, g, b = rgb
+        tx = x - _text_w(str(s), size, bold) if right else x
+        self.ops.append(f"BT /{font} {size} Tf {r:.3f} {g:.3f} {b:.3f} rg 1 0 0 1 {tx:.1f} {y:.1f} Tm ({_esc(s)}) Tj ET")
+
+
+def build_quote_pdf(
+    *,
+    emitter: dict,
+    head: dict,
+    client: dict,
+    cargo: list[tuple[str, str]],
+    route: list[tuple[str, str]],
+    items: list[dict],
+    currency: str,
+    subtotal,
+    terms: str | None,
+    footer: str | None,
+    logo_bytes: bytes | None = None,
+    accent: str | None = "#12294c",
+) -> bytes:
+    ACC = _hex_rgb(accent)
+    INK = (0.10, 0.15, 0.24)
+    GRAY = (0.42, 0.47, 0.55)
+    LINE = (0.80, 0.84, 0.90)
+    ZEBRA = (0.955, 0.965, 0.980)
+    logo = _prep_logo(logo_bytes)
+
+    c = _Canvas()
+
+    # ---------------- Encabezado ----------------
+    c.rect(0, _H - 12, _W, 12, ACC)  # banda superior
+    logo_bottom = _H - 95
+    if logo:
+        _, lw, lh = logo
+        dw, dh = 150.0, 150.0 * lh / lw
+        if dh > 55:
+            dh, dw = 55.0, 55.0 * lw / lh
+        c.ops.append(f"q {dw:.1f} 0 0 {dh:.1f} {_ML} {logo_bottom:.1f} cm /Im0 Do Q")
+    else:
+        c.text(_ML, _H - 55, emitter.get("name") or "Emisor", 16, INK, bold=True)
+
+    # Emisor (derecha)
+    ex, ey = 320, _H - 42
+    c.text(ex, ey, emitter.get("name") or "Emisor", 12, INK, bold=True)
+    ey -= 14
+    em_lines = []
+    if emitter.get("rfc"):
+        em_lines.append(f"RFC: {emitter['rfc']}")
+    for a in (emitter.get("address") or "").splitlines():
+        if a.strip():
+            em_lines.append(a.strip())
+    contact = "   ".join([x for x in [emitter.get("phone"), emitter.get("email"), emitter.get("website")] if x])
+    if contact:
+        em_lines.append(contact)
+    for ln in em_lines[:5]:
+        c.text(ex, ey, _fit(ln, 8.5, _MR - ex), 8.5, GRAY)
+        ey -= 11
+
+    # Título + regla
+    c.text(_ML, _H - 150, "COTIZACIÓN", 26, INK, bold=True)
+    c.line(_ML, _H - 158, _ML + 190, _H - 158, ACC, 2)
+
+    # Panel de datos (derecha)
+    px, pw = 320, _MR - 320
+    py_top = _H - 128
+    ph = 74
+    c.rect(px, py_top - ph, pw, ph, ZEBRA)
+    c.line(px, py_top, px, py_top - ph, LINE)
+    hy = py_top - 15
+    info = [
+        ("No.", head.get("reference") or "-"),
+        ("Fecha", head.get("issue_date") or "-"),
+        ("Vigencia", head.get("valid_until") or "-"),
+        ("Ejecutivo", head.get("owner") or "-"),
+        ("Estatus", str(head.get("status") or "-").capitalize()),
+    ]
+    for k, v in info:
+        c.text(px + 10, hy, f"{k}:", 8.5, GRAY, bold=True)
+        c.text(px + 66, hy, _fit(str(v), 9, pw - 76), 9, INK)
+        hy -= 12.5
+
+    c.y = _H - 215
+
+    # ---------------- Helpers de sección ----------------
+    def section(title: str):
+        c.ensure(30)
+        c.rect(_ML, c.y - 18, _MR - _ML, 18, ACC)
+        c.text(_ML + 8, c.y - 13, title.upper(), 9.5, (1, 1, 1), bold=True)
+        c.y -= 26
+
+    def kv_block(pairs: list[tuple[str, str]]):
+        rows = [(k, v) for k, v in pairs if v not in (None, "", "None")]
+        if not rows:
+            return False
+        col_w = (_MR - _ML) / 2
+        i = 0
+        while i < len(rows):
+            c.ensure(16)
+            for col in range(2):
+                if i + col < len(rows):
+                    k, v = rows[i + col]
+                    x = _ML + 6 + col * col_w
+                    c.text(x, c.y - 11, f"{k}:", 9, GRAY, bold=True)
+                    c.text(x + _text_w(f"{k}: ", 9, True), c.y - 11, _fit(str(v), 9, col_w - 90), 9, INK)
+            c.y -= 16
+            i += 2
+        c.y -= 4
+        return True
+
+    # ---------------- Cliente ----------------
+    section("Cliente")
+    if not kv_block([
+        ("Cliente", client.get("name")), ("RFC", client.get("rfc")),
+        ("Correo", client.get("email")), ("Teléfono", client.get("phone")),
+    ]):
+        c.text(_ML + 6, c.y - 11, "—", 9, GRAY)
+        c.y -= 16
+
+    # ---------------- Carga / Ruta (solo si hay datos) ----------------
+    if [v for _, v in cargo if v not in (None, "", "None")]:
+        section("Información de la carga")
+        kv_block(cargo)
+    if [v for _, v in route if v not in (None, "", "None")]:
+        section("Ruta logística")
+        kv_block(route)
+
+    # ---------------- Costos ----------------
+    section("Costos cotizados")
+    x_con, x_cant, x_tar, x_imp = _ML, 372, 460, _MR - 6
+    row_h = 18
+    # encabezado de tabla
+    c.ensure(row_h)
+    c.rect(_ML, c.y - row_h, _MR - _ML, row_h, ACC)
+    c.text(x_con + 6, c.y - 13, "Concepto", 9, (1, 1, 1), bold=True)
+    c.text(x_cant, c.y - 13, "Cant.", 9, (1, 1, 1), bold=True, right=True)
+    c.text(x_tar, c.y - 13, "Tarifa", 9, (1, 1, 1), bold=True, right=True)
+    c.text(x_imp, c.y - 13, "Importe", 9, (1, 1, 1), bold=True, right=True)
+    c.y -= row_h
+    z = False
+    for it in items:
+        code = str(it.get("concept") or "")
+        label = CONCEPT_LABELS.get(code, code)
+        desc = str(it.get("description") or "")
+        if desc:
+            label = f"{label} - {desc}"
+        qty = Decimal(str(it.get("quantity") or 0))
+        unit = Decimal(str(it.get("unit_sale") or 0))
+        amount = (qty * unit).quantize(Decimal("0.01"))
+        c.ensure(row_h)
+        if z:
+            c.rect(_ML, c.y - row_h, _MR - _ML, row_h, ZEBRA)
+        c.text(x_con + 6, c.y - 13, _fit(label, 9, x_cant - x_con - 40), 9, INK)
+        c.text(x_cant, c.y - 13, _num(qty), 9, INK, right=True)
+        c.text(x_tar, c.y - 13, _money(unit), 9, INK, right=True)
+        c.text(x_imp, c.y - 13, _money(amount), 9, INK, right=True)
+        c.y -= row_h
+        z = not z
+    if not items:
+        c.text(_ML + 6, c.y - 13, "Sin conceptos.", 9, GRAY)
+        c.y -= row_h
+    # borde de la tabla
+    c.line(_ML, c.y, _MR, c.y, LINE)
+    c.y -= 12
+
+    # ---------------- Totales (caja derecha) ----------------
+    tb_x, tb_w = 360, _MR - 360
+    c.ensure(58)
+    c.rect(tb_x, c.y - 58, tb_w, 58, ZEBRA)
+    c.line(tb_x, c.y, tb_x, c.y - 58, LINE)
+    ty = c.y - 16
+    c.text(tb_x + 10, ty, "Subtotal", 9.5, GRAY, bold=True)
+    c.text(_MR - 8, ty, f"{currency} {_money(subtotal)}", 9.5, INK, right=True)
+    ty -= 15
+    c.text(tb_x + 10, ty, "IVA", 9.5, GRAY, bold=True)
+    c.text(_MR - 8, ty, "según aplique", 9, GRAY, right=True)
+    ty -= 6
+    c.rect(tb_x, ty - 20, tb_w, 20, ACC)
+    c.text(tb_x + 10, ty - 14, "TOTAL", 10, (1, 1, 1), bold=True)
+    c.text(_MR - 8, ty - 14, f"{currency} {_money(subtotal)} + IVA", 10, (1, 1, 1), bold=True, right=True)
+    c.y -= 70
+
+    # ---------------- Condiciones ----------------
+    if terms:
+        section("Condiciones comerciales")
+        for para in terms.splitlines():
+            for ln in (_wrap(para, 108) or [""]):
+                c.ensure(13)
+                c.text(_ML + 6, c.y - 10, ln, 8.8, GRAY)
+                c.y -= 12
+        c.y -= 4
+
+    # pie en todas las páginas
+    for ops in c.pages:
+        if footer:
+            r, g, b = GRAY
+            ops.append(f"BT /F1 8 Tf {r:.3f} {g:.3f} {b:.3f} rg 1 0 0 1 {_ML} 34 Tm ({_esc(_fit(footer, 8, _MR - _ML))}) Tj ET")
+        ops.append(f"{ACC[0]:.3f} {ACC[1]:.3f} {ACC[2]:.3f} rg 0 0 {_W} 6 re f")
+
+    # ---------------- Ensamblado ----------------
+    streams = ["\n".join(ops).encode("latin-1", "replace") for ops in c.pages]
+    objects: list[bytes] = []
+
+    def add(obj: bytes):
+        objects.append(obj)
+
+    n_pages = len(c.pages)
+    has_img = 1 if logo else 0
+    # numeración: 1 catalog, 2 pages, 3 F1, 4 F2, [5 img], luego páginas y streams
+    img_num = 5 if has_img else None
+    base = 6 if has_img else 5
+    page_nums = list(range(base, base + n_pages))
+    content_nums = list(range(base + n_pages, base + 2 * n_pages))
+
+    kids = " ".join(f"{n} 0 R" for n in page_nums)
+    add(b"<< /Type /Catalog /Pages 2 0 R >>")
+    add(f"<< /Type /Pages /Kids [{kids}] /Count {n_pages} >>".encode("latin-1"))
+    add(b"<< /Type /Font /Subtype /Type1 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >>")
+    add(b"<< /Type /Font /Subtype /Type1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >>")
+    if logo:
+        jpeg, lw, lh = logo
+        add(
+            (
+                f"<< /Type /XObject /Subtype /Image /Width {lw} /Height {lh} "
+                f"/ColorSpace /DeviceRGB /BitsPerComponent 8 /Filter /DCTDecode /Length {len(jpeg)} >>\n"
+            ).encode("latin-1") + b"stream\n" + jpeg + b"\nendstream"
+        )
+    for i in range(n_pages):
+        res = "/Font << /F1 3 0 R /F2 4 0 R >>"
+        if has_img and i == 0:
+            res += f" /XObject << /Im0 {img_num} 0 R >>"
+        add(
+            (
+                f"<< /Type /Page /Parent 2 0 R /MediaBox [0 0 {_W} {_H}] "
+                f"/Resources << {res} >> /Contents {content_nums[i]} 0 R >>"
+            ).encode("latin-1")
+        )
+    for stream in streams:
+        add(b"<< /Length " + str(len(stream)).encode() + b" >>\nstream\n" + stream + b"\nendstream")
+
+    out = bytearray(b"%PDF-1.4\n%\xe2\xe3\xcf\xd3\n")
+    offsets = []
+    for i, obj in enumerate(objects, start=1):
+        offsets.append(len(out))
+        out += f"{i} 0 obj\n".encode("latin-1") + obj + b"\nendobj\n"
+    xref_pos = len(out)
+    total = len(objects) + 1
+    out += f"xref\n0 {total}\n".encode("latin-1") + b"0000000000 65535 f \n"
+    for off in offsets:
+        out += f"{off:010d} 00000 n \n".encode("latin-1")
+    out += f"trailer\n<< /Size {total} /Root 1 0 R >>\nstartxref\n{xref_pos}\n%%EOF".encode("latin-1")
+    return bytes(out)

backend/api/v1/modules/crm/quotes/pdf_service.py

@@ -0,0 +1,250 @@
+"""PDF de cotización, configuración de marca por tenant y envío por correo."""
+
+from __future__ import annotations
+
+import logging
+from datetime import datetime, timezone
+
+from fastapi import HTTPException, status
+from sqlalchemy import text
+from sqlalchemy.orm import Session
+
+from ..accounts.models import Account
+from ..service_requests.models import ServiceRequest
+from .models import Quote, QuoteItem, QuoteSettings
+from .pdf import build_quote_pdf
+from .service import get_quote
+
+logger = logging.getLogger(__name__)
+
+DEFAULT_TERMS = (
+    "Tarifas sujetas a disponibilidad de espacio.\n"
+    "Cualquier variación en peso o volumen generará ajuste tarifario.\n"
+    "No incluye cargos extraordinarios, maniobras especiales o servicios no especificados.\n"
+    "Tarifas sujetas a revisión por parte de la línea transportista y autoridades correspondientes."
+)
+
+
+# ---------------- Configuración de marca ----------------
+def get_settings(db: Session, tenant_id: int, company_id: int) -> QuoteSettings | None:
+    return (
+        db.query(QuoteSettings)
+        .filter(QuoteSettings.tenant_id == tenant_id, QuoteSettings.company_id == company_id,
+                QuoteSettings.deleted_at.is_(None))
+        .first()
+    )
+
+
+def upsert_settings(db: Session, tenant_id: int, company_id: int, data: dict) -> QuoteSettings:
+    obj = get_settings(db, tenant_id, company_id)
+    if obj is None:
+        obj = QuoteSettings(tenant_id=tenant_id, company_id=company_id)
+        db.add(obj)
+    for field, value in data.items():
+        if value is not None:
+            setattr(obj, field, value)
+    db.commit()
+    db.refresh(obj)
+    return obj
+
+
+def set_logo_key(db: Session, tenant_id: int, company_id: int, file_key: str) -> QuoteSettings:
+    obj = get_settings(db, tenant_id, company_id)
+    if obj is None:
+        obj = QuoteSettings(tenant_id=tenant_id, company_id=company_id)
+        db.add(obj)
+    obj.logo_file_key = file_key
+    db.commit()
+    db.refresh(obj)
+    return obj
+
+
+def _compose_place(city: str | None, country: str | None, port: str | None) -> str | None:
+    """Arma 'Ciudad, PAÍS (Puerto)' con las partes que existan (ruta estructurada)."""
+    head = ", ".join(p for p in (city, country) if p)
+    if port:
+        head = f"{head} ({port})" if head else port
+    return head or None
+
+
+def _company_row(db: Session, company_id: int) -> dict:
+    try:
+        row = db.execute(
+            text("SELECT name, rfc, logo FROM a76.company WHERE id = :c"), {"c": company_id}
+        ).first()
+        if row:
+            return {"name": row[0], "rfc": row[1], "logo": row[2]}
+    except Exception:
+        pass
+    return {}
+
+
+# ---------------- Construcción del PDF ----------------
+def build_pdf_bytes(db: Session, quote: Quote, tenant_id: int, company_id: int) -> bytes:
+    items = (
+        db.query(QuoteItem)
+        .filter(QuoteItem.quote_id == quote.id, QuoteItem.deleted_at.is_(None))
+        .order_by(QuoteItem.id.asc())
+        .all()
+    )
+    account = (
+        db.query(Account).filter(Account.id == quote.account_id).first() if quote.account_id else None
+    )
+    sr = (
+        db.query(ServiceRequest).filter(ServiceRequest.id == quote.service_request_id).first()
+        if quote.service_request_id else None
+    )
+    settings = get_settings(db, tenant_id, company_id)
+    company = _company_row(db, company_id)
+
+    # Emisor: config del tenant con respaldo en a76.company
+    emitter = {
+        "name": (settings.emitter_name if settings else None) or company.get("name") or "Emisor",
+        "rfc": (settings.emitter_rfc if settings else None) or company.get("rfc"),
+        "address": settings.emitter_address if settings else None,
+        "phone": settings.emitter_phone if settings else None,
+        "email": settings.emitter_email if settings else None,
+        "website": settings.emitter_website if settings else None,
+    }
+    accent = (settings.accent_color if settings else None) or "#12294c"
+    prefix = (settings.quote_prefix if settings else None) or "COT"
+    terms = quote.terms or (settings.default_terms if settings else None) or DEFAULT_TERMS
+    footer = settings.footer_note if settings else None
+
+    # Logo (MinIO)
+    logo_bytes = None
+    logo_key = settings.logo_file_key if settings else None
+    if logo_key:
+        try:
+            from core.storage_s3 import get_object_bytes
+            logo_bytes = get_object_bytes(logo_key)
+        except Exception as exc:
+            logger.warning("No se pudo leer el logo del tarifario: %s", exc)
+
+    reference = quote.reference or f"{prefix}-{datetime.now().strftime('%Y%m%d')}-{quote.id:03d}"
+    head = {
+        "reference": reference,
+        "issue_date": quote.issue_date.isoformat() if quote.issue_date else None,
+        "valid_until": quote.valid_until.isoformat() if quote.valid_until else None,
+        "owner": quote.owner_user_id or "-",
+        "status": quote.status,
+    }
+    client = {
+        "name": account.name if account else None,
+        "rfc": account.rfc if account else None,
+        "email": account.email if account else None,
+        "phone": account.phone if account else None,
+    }
+    cargo = []
+    route = []
+    if sr:
+        cargo = [
+            ("Tipo de mercancía", sr.cargo_type), ("Descripción", sr.commodity),
+            ("Peso", str(sr.weight) if sr.weight is not None else None),
+            ("Volumen", str(sr.volume) if sr.volume is not None else None),
+            ("Tipo de carga", sr.load_type), ("Equipo", sr.container_equipment),
+        ]
+        route = [
+            ("Operación", sr.operation_type), ("Modo", sr.transport_mode),
+            ("Servicio", sr.service_type), ("Incoterm", sr.incoterm),
+            ("Origen", sr.origin or _compose_place(sr.origin_city, sr.origin_country, sr.origin_port)),
+            ("Destino", sr.destination or _compose_place(sr.destination_city, sr.destination_country, sr.destination_port)),
+            ("Fecha requerida", sr.required_date.isoformat() if sr.required_date else None),
+        ]
+
+    return build_quote_pdf(
+        emitter=emitter, head=head, client=client, cargo=cargo, route=route,
+        items=[{"concept": i.concept, "description": i.description, "quantity": i.quantity, "unit_sale": i.unit_sale} for i in items],
+        currency=quote.currency, subtotal=quote.total_sale, terms=terms, footer=footer,
+        logo_bytes=logo_bytes, accent=accent,
+    )
+
+
+def _store_pdf(db: Session, quote: Quote, tenant_id: int, company_id: int, pdf_bytes: bytes) -> str:
+    from core.storage_s3 import put_object_bytes
+    ref = (quote.reference or f"cot-{quote.id}").replace("/", "-")
+    key = f"tenants/{tenant_id}/companies/{company_id}/crm-quotes/{quote.id}/cotizacion-{ref}.pdf"
+    put_object_bytes(key, pdf_bytes, content_type="application/pdf")
+    quote.pdf_file_key = key
+    db.commit()
+    return key
+
+
+def get_pdf_url(db: Session, quote_id: int, tenant_id: int, company_id: int) -> str:
+    from core.storage_s3 import presigned_get_url
+    quote = get_quote(db, quote_id, tenant_id, company_id)
+    pdf_bytes = build_pdf_bytes(db, quote, tenant_id, company_id)
+    key = _store_pdf(db, quote, tenant_id, company_id, pdf_bytes)
+    return presigned_get_url(key)
+
+
+# ---------------- Envío por correo ----------------
+async def send_quote_email(
+    db: Session, quote_id: int, tenant_id: int, company_id: int,
+    to: str | None, subject: str | None, message: str | None,
+) -> dict:
+    import ssl
+    from email import encoders
+    from email.mime.base import MIMEBase
+    from email.mime.multipart import MIMEMultipart
+    from email.mime.text import MIMEText
+
+    import aiosmtplib
+
+    from core.config import settings as cfg
+
+    quote = get_quote(db, quote_id, tenant_id, company_id)
+    account = db.query(Account).filter(Account.id == quote.account_id).first() if quote.account_id else None
+    recipient = to or (account.email if account else None)
+    if not recipient:
+        raise HTTPException(status_code=400, detail="No hay correo destino (captura uno o pon el correo del cliente).")
+
+    pdf_bytes = build_pdf_bytes(db, quote, tenant_id, company_id)
+    _store_pdf(db, quote, tenant_id, company_id, pdf_bytes)
+    ref = quote.reference or f"COT-{quote.id}"
+
+    msg = MIMEMultipart()
+    msg["From"] = f"{cfg.SMTP_FROM_NAME} <{cfg.SMTP_USER}>"
+    msg["To"] = recipient
+    msg["Subject"] = subject or f"Cotización {ref}"
+    html = (
+        "<div style='font-family:Arial,sans-serif;color:#333;max-width:600px'>"
+        f"<p>{(message or 'Adjunto la cotización solicitada. Quedamos atentos.').replace(chr(10), '<br>')}</p>"
+        f"<p style='color:#6b7280;font-size:12px'>Cotización {ref}</p></div>"
+    )
+    msg.attach(MIMEText(html, "html"))
+    part = MIMEBase("application", "pdf")
+    part.set_payload(pdf_bytes)
+    encoders.encode_base64(part)
+    part.add_header("Content-Disposition", f'attachment; filename="cotizacion-{ref}.pdf"')
+    msg.attach(part)
+
+    if not (cfg.SMTP_USER and cfg.SMTP_PASSWORD):
+        raise HTTPException(status_code=503, detail="El correo saliente (SMTP) no está configurado en el servidor.")
+    ctx = ssl.create_default_context()
+    ctx.check_hostname = False
+    ctx.verify_mode = ssl.CERT_NONE
+    try:
+        # Puerto 465 = SSL implícito; los demás (587/2525/…) = STARTTLS.
+        await aiosmtplib.send(
+            msg,
+            hostname=cfg.SMTP_HOST,
+            port=cfg.SMTP_PORT,
+            username=cfg.SMTP_USER,
+            password=cfg.SMTP_PASSWORD,
+            use_tls=(cfg.SMTP_PORT == 465),
+            start_tls=(cfg.SMTP_PORT != 465),
+            tls_context=ctx,
+            validate_certs=False,
+            timeout=30,
+        )
+    except Exception as exc:
+        logger.error("Error enviando cotización %s: %s", quote_id, exc)
+        raise HTTPException(status_code=502, detail=f"No se pudo enviar el correo: {exc}")
+
+    # Marca como enviada
+    if quote.status == "borrador":
+        quote.status = "enviada"
+    quote.sent_at = datetime.now(timezone.utc)
+    db.commit()
+    return {"sent_to": recipient, "reference": ref}

backend/api/v1/modules/crm/quotes/routes.py

@@ -1,22 +1,76 @@
-from fastapi import APIRouter, Depends, Query, status
+from fastapi import APIRouter, Depends, File, Query, Response, UploadFile, status
 from sqlalchemy.orm import Session
 
 from core.database import get_core_db
 from core.security import get_current_user
 
-from . import service
+from . import pdf_service, service
 from .dto import (
     QuoteCreate,
     QuoteItemCreate,
     QuoteItemResponse,
     QuoteItemUpdate,
     QuoteResponse,
+    QuoteSettingsInput,
+    QuoteSettingsResponse,
     QuoteUpdate,
+    SendQuoteEmailRequest,
 )
 
 router = APIRouter()
 
 
+# ----- Configuración de marca del formato de cotización -----
+
+@router.get("/quote-settings", response_model=QuoteSettingsResponse)
+def get_quote_settings(
+    company_id: int = Query(...),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    obj = pdf_service.get_settings(db, current_user["tenant_id"], company_id)
+    return obj or QuoteSettingsResponse()
+
+
+@router.put("/quote-settings", response_model=QuoteSettingsResponse)
+def save_quote_settings(
+    payload: QuoteSettingsInput,
+    company_id: int = Query(...),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    return pdf_service.upsert_settings(db, current_user["tenant_id"], company_id, payload.model_dump(exclude_unset=True))
+
+
+@router.post("/quote-settings/logo", response_model=QuoteSettingsResponse)
+async def upload_quote_logo(
+    company_id: int = Query(...),
+    file: UploadFile = File(...),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    from core.storage_s3 import put_object_bytes
+    tenant_id = current_user["tenant_id"]
+    content = await file.read()
+    safe = (file.filename or "logo").replace("/", "-")
+    key = f"tenants/{tenant_id}/companies/{company_id}/crm-quote-logo/{safe}"
+    put_object_bytes(key, content, content_type=file.content_type or "image/png")
+    return pdf_service.set_logo_key(db, tenant_id, company_id, key)
+
+
+@router.get("/quote-settings/logo-url")
+def get_logo_url(
+    company_id: int = Query(...),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    from core.storage_s3 import presigned_get_url
+    obj = pdf_service.get_settings(db, current_user["tenant_id"], company_id)
+    if not obj or not obj.logo_file_key:
+        return {"url": None}
+    return {"url": presigned_get_url(obj.logo_file_key)}
+
+
 def _user_id(current_user: dict) -> str | None:
     return current_user.get("sub") or current_user.get("id")
 
@@ -56,6 +110,24 @@ def create_quote(
     return service.create_quote(db, payload, tenant_id, company_id, _user_id(current_user))
 
 
+@router.post(
+    "/quotes/from-service-request",
+    response_model=list[QuoteResponse],
+    status_code=status.HTTP_201_CREATED,
+)
+def create_quotes_from_service_request(
+    service_request_id: int = Query(..., description="Solicitud de servicio a cotizar"),
+    company_id: int = Query(..., description="Company ID"),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    """Genera la(s) cotización(es) desde una solicitud. Si es 'Ambas' devuelve 2 (FCL/LCL)."""
+    tenant_id = current_user["tenant_id"]
+    return service.create_quotes_from_service_request(
+        db, service_request_id, tenant_id, company_id, _user_id(current_user)
+    )
+
+
 @router.patch("/quotes/{quote_id}", response_model=QuoteResponse)
 def update_quote(
     quote_id: int,
@@ -98,6 +170,39 @@ def reject_quote(
     return service.reject_quote(db, quote_id, current_user["tenant_id"], company_id)
 
 
+@router.get("/quotes/{quote_id}/pdf")
+def quote_pdf(
+    quote_id: int,
+    company_id: int = Query(..., description="Company ID"),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    """Devuelve el PDF de la cotización directamente (vía backend, sin exponer MinIO)."""
+    tenant_id = current_user["tenant_id"]
+    quote = service.get_quote(db, quote_id, tenant_id, company_id)
+    pdf_bytes = pdf_service.build_pdf_bytes(db, quote, tenant_id, company_id)
+    ref = (quote.reference or f"cot-{quote.id}").replace("/", "-")
+    return Response(
+        content=pdf_bytes,
+        media_type="application/pdf",
+        headers={"Content-Disposition": f'inline; filename="cotizacion-{ref}.pdf"'},
+    )
+
+
+@router.post("/quotes/{quote_id}/send-email")
+async def quote_send_email(
+    quote_id: int,
+    payload: SendQuoteEmailRequest,
+    company_id: int = Query(..., description="Company ID"),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    """Genera el PDF y lo envía por correo (al cliente o al destinatario indicado)."""
+    return await pdf_service.send_quote_email(
+        db, quote_id, current_user["tenant_id"], company_id, payload.to, payload.subject, payload.message
+    )
+
+
 @router.post("/quotes/{quote_id}/clone", response_model=QuoteResponse, status_code=status.HTTP_201_CREATED)
 def clone_quote(
     quote_id: int,

backend/api/v1/modules/crm/quotes/service.py

@@ -1,4 +1,4 @@
-from datetime import datetime, timezone
+from datetime import date, datetime, timezone
 from decimal import Decimal
 
 from fastapi import HTTPException, status
@@ -6,7 +6,11 @@ from sqlalchemy import func
 from sqlalchemy.orm import Session
 
 from ..accounts.models import Account
-from ..service_requests.models import ServiceRequest
+from ..cases import service as cases_service
+from ..catalogs.models import CatalogItem
+from ..common.folios import next_folio
+from ..common.pricing import air_chargeable_kg
+from ..service_requests.models import RateRequest, ServiceRequest
 from ..suppliers.models import Supplier
 from .dto import QuoteCreate, QuoteItemCreate, QuoteItemUpdate, QuoteUpdate
 from .models import Quote, QuoteItem
@@ -70,7 +74,18 @@ def get_quotes(
         query = query.filter(Quote.account_id == account_id)
     if search:
         query = query.filter(Quote.reference.ilike(f"%{search}%"))
-    return query.order_by(Quote.created_at.desc()).all()
+    quotes = query.order_by(Quote.created_at.desc()).all()
+    # Enriquecer con el folio de la solicitud referenciada (para verlo en la lista)
+    sr_ids = {q.service_request_id for q in quotes if q.service_request_id}
+    if sr_ids:
+        refs = dict(
+            db.query(ServiceRequest.id, ServiceRequest.reference)
+            .filter(ServiceRequest.id.in_(sr_ids))
+            .all()
+        )
+        for q in quotes:
+            q.service_request_reference = refs.get(q.service_request_id)
+    return quotes
 
 
 def get_quote(db: Session, quote_id: int, tenant_id: int, company_id: int) -> Quote:
@@ -89,18 +104,142 @@ def get_quote(db: Session, quote_id: int, tenant_id: int, company_id: int) -> Qu
     return obj
 
 
+def _sr_direction(db: Session, service_request_id: int | None) -> str | None:
+    """Dirección impo/expo heredada de la solicitud asociada (para el folio)."""
+    if not service_request_id:
+        return None
+    sr = db.query(ServiceRequest).filter(ServiceRequest.id == service_request_id).first()
+    return sr.operation_type if sr else None
+
+
 def create_quote(
     db: Session, payload: QuoteCreate, tenant_id: int, company_id: int, user_id: str | None = None
 ) -> Quote:
     data = payload.model_dump()
     _validate_refs(db, data, tenant_id, company_id)
     obj = Quote(**data, tenant_id=tenant_id, company_id=company_id, created_by=user_id, updated_by=user_id)
+    # Fecha de la cotización: por defecto hoy si no se capturó
+    if obj.issue_date is None:
+        obj.issue_date = date.today()
+    # Folio C... auto-generado (mensual), con la dirección heredada de la solicitud
+    if not obj.reference:
+        obj.reference = next_folio(db, tenant_id, company_id, "C", _sr_direction(db, obj.service_request_id))
+    # Expediente heredado de la solicitud
+    if obj.service_request_id and not obj.case_id:
+        sr = db.query(ServiceRequest).filter(ServiceRequest.id == obj.service_request_id).first()
+        if sr:
+            obj.case_id = sr.case_id
+    cases_service.advance_stage(db, obj.case_id, "cotizacion")
     db.add(obj)
     db.commit()
     db.refresh(obj)
     return obj
 
 
+def create_quotes_from_service_request(
+    db: Session, service_request_id: int, tenant_id: int, company_id: int, user_id: str | None = None
+) -> list[Quote]:
+    """Genera cotización(es) a partir de una solicitud de servicio.
+
+    Si la solicitud es "Ambas" (FCL y LCL), genera **dos** cotizaciones (una por
+    variante) para comparar. Cada cotización toma su propio folio C... y hereda la
+    dirección impo/expo de la solicitud. Los conceptos se siembran desde las
+    solicitudes de tarifa (RateRequest) capturadas en la solicitud.
+    """
+    sr = (
+        db.query(ServiceRequest)
+        .filter(
+            ServiceRequest.id == service_request_id,
+            ServiceRequest.tenant_id == tenant_id,
+            ServiceRequest.company_id == company_id,
+            ServiceRequest.deleted_at.is_(None),
+        )
+        .first()
+    )
+    if not sr:
+        raise HTTPException(status_code=status.HTTP_404_NOT_FOUND, detail="Solicitud no encontrada")
+
+    variants = ["FCL", "LCL"] if (sr.load_type or "").upper() == "AMBAS" else [sr.load_type or None]
+    rate_requests = (
+        db.query(RateRequest)
+        .filter(
+            RateRequest.service_request_id == sr.id,
+            RateRequest.tenant_id == tenant_id,
+            RateRequest.company_id == company_id,
+            RateRequest.deleted_at.is_(None),
+        )
+        .all()
+    )
+    # Etiquetas legibles de los servicios adicionales (global + tenant) para los conceptos
+    service_labels = {
+        code: label
+        for code, label in db.query(CatalogItem.code, CatalogItem.label).filter(
+            CatalogItem.catalog == "servicio_adicional"
+        )
+    }
+    service_costs = sr.additional_service_costs or {}
+
+    created: list[Quote] = []
+    for variant in variants:
+        quote = Quote(
+            account_id=sr.account_id,
+            service_request_id=sr.id,
+            currency=sr.currency or "USD",
+            load_type=variant,
+            status="borrador",
+            issue_date=date.today(),
+            notes=sr.client_notes or sr.notes,
+            owner_user_id=sr.owner_user_id,
+            reference=next_folio(db, tenant_id, company_id, "C", sr.operation_type),
+            case_id=sr.case_id,
+            tenant_id=tenant_id,
+            company_id=company_id,
+            created_by=user_id,
+            updated_by=user_id,
+        )
+        db.add(quote)
+        db.flush()
+        for rr in rate_requests:
+            amount = rr.rate_amount if rr.rate_amount is not None else Decimal(0)
+            db.add(QuoteItem(
+                quote_id=quote.id, concept=rr.concept, description=rr.description,
+                supplier_id=rr.supplier_id, quantity=Decimal(1),
+                unit_cost=amount, unit_sale=amount, currency=rr.currency,
+                tenant_id=tenant_id, company_id=company_id,
+            ))
+        # Servicios adicionales marcados en la solicitud → conceptos con su costo estimado
+        for code in (sr.additional_services or []):
+            amount = Decimal(str(service_costs.get(code) or 0))
+            db.add(QuoteItem(
+                quote_id=quote.id, concept=code[:60],
+                description=service_labels.get(code, "Servicio adicional"),
+                quantity=Decimal(1), unit_cost=amount, unit_sale=amount,
+                currency=sr.currency, tenant_id=tenant_id, company_id=company_id,
+            ))
+        # Carga aérea: concepto de flete con el peso a cobrar (P/Vol) como cantidad,
+        # para que el ejecutivo capture la tarifa por kg.
+        if (variant or "").upper() == "AEREO":
+            chargeable = air_chargeable_kg(
+                sr.weight, sr.length_cm, sr.width_cm, sr.height_cm,
+                sr.pallets_count or sr.pieces_count or 1,
+            )
+            db.add(QuoteItem(
+                quote_id=quote.id, concept="flete_internacional",
+                description=f"Flete aéreo — peso a cobrar {chargeable.quantize(Decimal('0.01'))} kg (P/Vol)",
+                quantity=chargeable, unit_cost=Decimal(0), unit_sale=Decimal(0),
+                currency=sr.currency, tenant_id=tenant_id, company_id=company_id,
+            ))
+        db.flush()
+        _recompute_totals(db, quote)
+        created.append(quote)
+
+    cases_service.advance_stage(db, sr.case_id, "cotizacion")
+    db.commit()
+    for quote in created:
+        db.refresh(quote)
+    return created
+
+
 def update_quote(
     db: Session, quote_id: int, payload: QuoteUpdate, tenant_id: int, company_id: int, user_id: str | None = None
 ) -> Quote:

backend/api/v1/modules/crm/rates/dto.py

@@ -0,0 +1,178 @@
+"""Schemas del módulo Tarifario."""
+
+from datetime import date, datetime
+from decimal import Decimal
+
+from pydantic import BaseModel, ConfigDict, Field
+
+
+# ---------- Quiebres y cargos ----------
+class RateBreakDTO(BaseModel):
+    model_config = ConfigDict(from_attributes=True)
+    from_qty: Decimal = Field(0)
+    rate: Decimal = Field(0)
+
+
+class RateChargeDTO(BaseModel):
+    model_config = ConfigDict(from_attributes=True)
+    concept: str = Field(..., max_length=60)
+    charge_type: str = Field("fijo", max_length=20)
+    value: Decimal | None = None
+    condition: str | None = None
+
+
+class RateChargeCreate(BaseModel):
+    concept: str = Field(..., max_length=60)
+    charge_type: str = Field("fijo", max_length=20)
+    value: Decimal | None = None
+    condition: str | None = None
+    rate_lane_id: int | None = None
+
+
+class RateChargeUpdate(BaseModel):
+    concept: str | None = Field(None, max_length=60)
+    charge_type: str | None = Field(None, max_length=20)
+    value: Decimal | None = None
+    condition: str | None = None
+
+
+class RateChargeResponse(BaseModel):
+    model_config = ConfigDict(from_attributes=True)
+    id: int
+    rate_sheet_id: int | None
+    rate_lane_id: int | None
+    concept: str
+    charge_type: str
+    value: Decimal | None
+    condition: str | None
+
+
+# ---------- Rutas ----------
+class RateLaneBase(BaseModel):
+    origin: str | None = Field(None, max_length=20)
+    destination: str | None = Field(None, max_length=20)
+    region: str | None = Field(None, max_length=60)
+    equipment_type: str | None = Field(None, max_length=20)
+    rate_unit: str | None = Field(None, max_length=20)
+    min_charge: Decimal | None = None
+    flat_rate: Decimal | None = None
+    transit_days: int | None = None
+    notes: str | None = None
+
+
+class RateLaneCreate(RateLaneBase):
+    breaks: list[RateBreakDTO] = Field(default_factory=list)
+
+
+class RateLaneUpdate(RateLaneBase):
+    breaks: list[RateBreakDTO] | None = None
+
+
+class RateLaneResponse(RateLaneBase):
+    model_config = ConfigDict(from_attributes=True)
+    id: int
+    rate_sheet_id: int
+    breaks: list[RateBreakDTO] = Field(default_factory=list)
+
+
+# ---------- Tarifario (cabecera) ----------
+class RateSheetBase(BaseModel):
+    supplier_id: int | None = None
+    mode: str = Field(..., max_length=20)
+    name: str = Field(..., min_length=1, max_length=255)
+    currency: str | None = Field("USD", max_length=3)
+    valid_from: date | None = None
+    valid_to: date | None = None
+    default_origin: str | None = Field(None, max_length=20)
+    status: str = Field("borrador", max_length=20)
+    notes: str | None = None
+
+
+class RateSheetCreate(RateSheetBase):
+    pass
+
+
+class RateSheetUpdate(BaseModel):
+    supplier_id: int | None = None
+    mode: str | None = Field(None, max_length=20)
+    name: str | None = Field(None, max_length=255)
+    currency: str | None = Field(None, max_length=3)
+    valid_from: date | None = None
+    valid_to: date | None = None
+    default_origin: str | None = Field(None, max_length=20)
+    status: str | None = Field(None, max_length=20)
+    notes: str | None = None
+
+
+class RateSheetResponse(RateSheetBase):
+    model_config = ConfigDict(from_attributes=True)
+    id: int
+    tenant_id: int
+    company_id: int
+    source_file: str | None = None
+    created_by: str | None = None
+    updated_by: str | None = None
+    created_at: datetime
+    updated_at: datetime
+    lane_count: int | None = None
+
+
+# ---------- Importación ----------
+class ImportPreviewRow(BaseModel):
+    row: int
+    data: dict
+    ok: bool
+    warnings: list[str] = Field(default_factory=list)
+    errors: list[str] = Field(default_factory=list)
+
+
+class ImportPreview(BaseModel):
+    mode: str
+    total: int
+    valid: int
+    rows: list[ImportPreviewRow]
+    columns: list[str]
+
+
+class ImportConfirm(RateSheetCreate):
+    lanes: list[RateLaneCreate]
+
+
+# ---------- Costeo ----------
+class CostRequest(BaseModel):
+    mode: str
+    origin: str | None = None
+    destination: str | None = None
+    on_date: date | None = None
+    gross_weight_kg: Decimal | None = None
+    volume_m3: Decimal | None = None
+    # Dimensiones (cm) para el peso volumétrico aéreo (P/Vol = L×A×H×cant / 6000)
+    length_cm: Decimal | None = None
+    width_cm: Decimal | None = None
+    height_cm: Decimal | None = None
+    equipment_type: str | None = None
+    quantity: int = 1
+    dangerous: bool = False
+
+
+class CostChargeLine(BaseModel):
+    concept: str
+    amount: Decimal
+
+
+class CostOption(BaseModel):
+    rate_sheet_id: int
+    rate_sheet_name: str
+    supplier_id: int | None
+    currency: str | None
+    chargeable: Decimal | None = None  # peso/wm facturable usado
+    base_cost: Decimal
+    charges: list[CostChargeLine] = Field(default_factory=list)
+    total_cost: Decimal
+    transit_days: int | None = None
+    detail: str | None = None
+
+
+class CostResult(BaseModel):
+    request: CostRequest
+    options: list[CostOption]

backend/api/v1/modules/crm/rates/models.py

@@ -0,0 +1,93 @@
+"""Modelos del módulo Tarifario (base de costos para Cotizaciones).
+
+Un ``RateSheet`` (tarifario) pertenece a un proveedor y agrupa muchas
+``RateLane`` (rutas origen→destino). Cada ruta tiene, según el modo:
+- Aéreo / LCL: varios ``RateBreak`` (quiebres de peso/volumen con su tarifa).
+- FCL / terrestre: una tarifa plana por contenedor/unidad (``flat_rate``).
+Los ``RateCharge`` son cargos adicionales a nivel tarifario o ruta.
+"""
+
+from datetime import date
+from decimal import Decimal
+
+from sqlalchemy import Date, ForeignKey, Integer, Numeric, String, Text, text
+from sqlalchemy.orm import Mapped, mapped_column
+
+from api.v1.common.base_models import TenantScopedMixin, TimestampMixin
+from core.database import Base
+
+
+class RateSheet(Base, TenantScopedMixin, TimestampMixin):
+    __tablename__ = "rate_sheets"
+    __table_args__ = {"schema": "crm"}
+
+    id: Mapped[int] = mapped_column(Integer, primary_key=True, index=True)
+    supplier_id: Mapped[int | None] = mapped_column(
+        Integer, ForeignKey("crm.suppliers.id"), nullable=True, index=True
+    )
+    # aereo | maritimo_fcl | maritimo_lcl | terrestre
+    mode: Mapped[str] = mapped_column(String(20), nullable=False, index=True)
+    name: Mapped[str] = mapped_column(String(255), nullable=False)
+    currency: Mapped[str | None] = mapped_column(String(3), nullable=True, server_default=text("'USD'"))
+    valid_from: Mapped[date | None] = mapped_column(Date, nullable=True)
+    valid_to: Mapped[date | None] = mapped_column(Date, nullable=True)
+    default_origin: Mapped[str | None] = mapped_column(String(20), nullable=True)
+    # borrador | activo | vencido | reemplazado
+    status: Mapped[str] = mapped_column(String(20), nullable=False, server_default=text("'borrador'"))
+    source_file: Mapped[str | None] = mapped_column(String(512), nullable=True)
+    source_url: Mapped[str | None] = mapped_column(String(1024), nullable=True)
+    notes: Mapped[str | None] = mapped_column(Text, nullable=True)
+    created_by: Mapped[str | None] = mapped_column(String(64), nullable=True)
+    updated_by: Mapped[str | None] = mapped_column(String(64), nullable=True)
+
+
+class RateLane(Base, TenantScopedMixin, TimestampMixin):
+    __tablename__ = "rate_lanes"
+    __table_args__ = {"schema": "crm"}
+
+    id: Mapped[int] = mapped_column(Integer, primary_key=True, index=True)
+    rate_sheet_id: Mapped[int] = mapped_column(
+        Integer, ForeignKey("crm.rate_sheets.id"), nullable=False, index=True
+    )
+    origin: Mapped[str | None] = mapped_column(String(20), nullable=True, index=True)
+    destination: Mapped[str | None] = mapped_column(String(20), nullable=True, index=True)
+    region: Mapped[str | None] = mapped_column(String(60), nullable=True)
+    # Solo FCL/terrestre (código del catálogo tipo_equipo). Nulo en aéreo/LCL.
+    equipment_type: Mapped[str | None] = mapped_column(String(20), nullable=True)
+    # per_kg | per_wm | per_container | flat
+    rate_unit: Mapped[str | None] = mapped_column(String(20), nullable=True)
+    min_charge: Mapped[Decimal | None] = mapped_column(Numeric(14, 4), nullable=True)
+    flat_rate: Mapped[Decimal | None] = mapped_column(Numeric(14, 4), nullable=True)
+    transit_days: Mapped[int | None] = mapped_column(Integer, nullable=True)
+    notes: Mapped[str | None] = mapped_column(Text, nullable=True)
+
+
+class RateBreak(Base, TenantScopedMixin, TimestampMixin):
+    __tablename__ = "rate_breaks"
+    __table_args__ = {"schema": "crm"}
+
+    id: Mapped[int] = mapped_column(Integer, primary_key=True, index=True)
+    rate_lane_id: Mapped[int] = mapped_column(
+        Integer, ForeignKey("crm.rate_lanes.id"), nullable=False, index=True
+    )
+    # Umbral del quiebre (kg en aéreo; W/M en LCL)
+    from_qty: Mapped[Decimal] = mapped_column(Numeric(12, 3), nullable=False, server_default=text("0"))
+    rate: Mapped[Decimal] = mapped_column(Numeric(14, 4), nullable=False, server_default=text("0"))
+
+
+class RateCharge(Base, TenantScopedMixin, TimestampMixin):
+    __tablename__ = "rate_charges"
+    __table_args__ = {"schema": "crm"}
+
+    id: Mapped[int] = mapped_column(Integer, primary_key=True, index=True)
+    rate_sheet_id: Mapped[int | None] = mapped_column(
+        Integer, ForeignKey("crm.rate_sheets.id"), nullable=True, index=True
+    )
+    rate_lane_id: Mapped[int | None] = mapped_column(
+        Integer, ForeignKey("crm.rate_lanes.id"), nullable=True, index=True
+    )
+    concept: Mapped[str] = mapped_column(String(60), nullable=False)
+    # fijo | por_kg | por_guia | por_contenedor | porcentaje
+    charge_type: Mapped[str] = mapped_column(String(20), nullable=False, server_default=text("'fijo'"))
+    value: Mapped[Decimal | None] = mapped_column(Numeric(14, 4), nullable=True)
+    condition: Mapped[str | None] = mapped_column(Text, nullable=True)

backend/api/v1/modules/crm/rates/routes.py

@@ -0,0 +1,269 @@
+"""Endpoints del módulo Tarifario."""
+
+from datetime import date
+
+from fastapi import APIRouter, Depends, File, Form, Query, Response, UploadFile, status
+from sqlalchemy.orm import Session
+
+from core.database import get_core_db
+from core.security import get_current_user
+
+from . import service
+from .dto import (
+    CostRequest,
+    CostResult,
+    ImportPreview,
+    RateBreakDTO,
+    RateChargeCreate,
+    RateChargeResponse,
+    RateChargeUpdate,
+    RateLaneCreate,
+    RateLaneResponse,
+    RateSheetCreate,
+    RateSheetResponse,
+    RateSheetUpdate,
+)
+
+router = APIRouter(prefix="/rate-sheets", tags=["Tarifario"])
+
+
+def _ctx(current_user: dict):
+    return current_user["tenant_id"], current_user.get("sub") or current_user.get("id")
+
+
+def _sheet_out(db: Session, tenant_id: int, sheet) -> RateSheetResponse:
+    out = RateSheetResponse.model_validate(sheet)
+    out.lane_count = service.lane_count(db, tenant_id, sheet.id)
+    return out
+
+
+def _lane_out(db: Session, lane) -> RateLaneResponse:
+    out = RateLaneResponse.model_validate(lane)
+    out.breaks = [RateBreakDTO.model_validate(b) for b in service.breaks_of(db, lane.id)]
+    return out
+
+
+# ---------------- Tarifarios ----------------
+@router.get("", response_model=list[RateSheetResponse])
+def list_sheets(
+    company_id: int = Query(...),
+    mode: str | None = Query(None),
+    supplier_id: int | None = Query(None),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    tenant_id, _ = _ctx(current_user)
+    sheets = service.list_sheets(db, tenant_id, company_id, mode=mode, supplier_id=supplier_id)
+    return [_sheet_out(db, tenant_id, s) for s in sheets]
+
+
+@router.post("", response_model=RateSheetResponse, status_code=status.HTTP_201_CREATED)
+def create_sheet(
+    data: RateSheetCreate,
+    company_id: int = Query(...),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    tenant_id, user_id = _ctx(current_user)
+    sheet = service.create_sheet(db, tenant_id, company_id, data, user_id)
+    return _sheet_out(db, tenant_id, sheet)
+
+
+@router.get("/template")
+def download_template(
+    mode: str = Query(..., description="aereo | maritimo_fcl | maritimo_lcl | terrestre"),
+    company_id: int = Query(...),
+    current_user: dict = Depends(get_current_user),
+):
+    content = service.build_template(mode)
+    return Response(
+        content=content,
+        media_type="application/vnd.openxmlformats-officedocument.spreadsheetml.sheet",
+        headers={"Content-Disposition": f'attachment; filename="plantilla_tarifario_{mode}.xlsx"'},
+    )
+
+
+@router.post("/import/preview", response_model=ImportPreview)
+async def import_preview(
+    company_id: int = Query(...),
+    mode: str = Form(...),
+    file: UploadFile = File(...),
+    current_user: dict = Depends(get_current_user),
+):
+    content = await file.read()
+    return service.parse_excel(mode, content)
+
+
+@router.post("/import", response_model=RateSheetResponse, status_code=status.HTTP_201_CREATED)
+async def import_sheet(
+    company_id: int = Query(...),
+    mode: str = Form(...),
+    name: str = Form(...),
+    supplier_id: int | None = Form(None),
+    currency: str = Form("USD"),
+    valid_from: date | None = Form(None),
+    valid_to: date | None = Form(None),
+    default_origin: str | None = Form(None),
+    file: UploadFile = File(...),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    tenant_id, user_id = _ctx(current_user)
+    content = await file.read()
+    header = RateSheetCreate(
+        mode=mode, name=name, supplier_id=supplier_id, currency=currency,
+        valid_from=valid_from, valid_to=valid_to, default_origin=default_origin,
+    )
+    sheet = service.import_from_excel(db, tenant_id, company_id, mode, content, header, user_id)
+    return _sheet_out(db, tenant_id, sheet)
+
+
+@router.get("/{sheet_id}", response_model=RateSheetResponse)
+def get_sheet(
+    sheet_id: int,
+    company_id: int = Query(...),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    tenant_id, _ = _ctx(current_user)
+    return _sheet_out(db, tenant_id, service.get_sheet(db, tenant_id, company_id, sheet_id))
+
+
+@router.patch("/{sheet_id}", response_model=RateSheetResponse)
+def update_sheet(
+    sheet_id: int,
+    data: RateSheetUpdate,
+    company_id: int = Query(...),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    tenant_id, user_id = _ctx(current_user)
+    return _sheet_out(db, tenant_id, service.update_sheet(db, tenant_id, company_id, sheet_id, data, user_id))
+
+
+@router.delete("/{sheet_id}", status_code=status.HTTP_204_NO_CONTENT)
+def delete_sheet(
+    sheet_id: int,
+    company_id: int = Query(...),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    tenant_id, _ = _ctx(current_user)
+    service.delete_sheet(db, tenant_id, company_id, sheet_id)
+
+
+# ---------------- Rutas (lanes) ----------------
+@router.get("/{sheet_id}/lanes", response_model=list[RateLaneResponse])
+def list_lanes(
+    sheet_id: int,
+    company_id: int = Query(...),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    tenant_id, _ = _ctx(current_user)
+    service.get_sheet(db, tenant_id, company_id, sheet_id)
+    return [_lane_out(db, lane) for lane in service.list_lanes(db, tenant_id, sheet_id)]
+
+
+@router.post("/{sheet_id}/lanes", response_model=RateLaneResponse, status_code=status.HTTP_201_CREATED)
+def create_lane(
+    sheet_id: int,
+    data: RateLaneCreate,
+    company_id: int = Query(...),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    tenant_id, _ = _ctx(current_user)
+    lane = service.create_lane(db, tenant_id, company_id, sheet_id, data)
+    return _lane_out(db, lane)
+
+
+@router.delete("/{sheet_id}/lanes/{lane_id}", status_code=status.HTTP_204_NO_CONTENT)
+def delete_lane(
+    sheet_id: int,
+    lane_id: int,
+    company_id: int = Query(...),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    tenant_id, _ = _ctx(current_user)
+    service.delete_lane(db, tenant_id, sheet_id, lane_id)
+
+
+# ---------------- Cargos adicionales ----------------
+@router.get("/{sheet_id}/charges", response_model=list[RateChargeResponse])
+def list_charges(
+    sheet_id: int,
+    company_id: int = Query(...),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    tenant_id, _ = _ctx(current_user)
+    service.get_sheet(db, tenant_id, company_id, sheet_id)
+    return service.list_charges(db, tenant_id, sheet_id)
+
+
+@router.post("/{sheet_id}/charges", response_model=RateChargeResponse, status_code=status.HTTP_201_CREATED)
+def create_charge(
+    sheet_id: int,
+    data: RateChargeCreate,
+    company_id: int = Query(...),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    tenant_id, _ = _ctx(current_user)
+    return service.create_charge(db, tenant_id, company_id, sheet_id, data)
+
+
+@router.patch("/{sheet_id}/charges/{charge_id}", response_model=RateChargeResponse)
+def update_charge(
+    sheet_id: int,
+    charge_id: int,
+    data: RateChargeUpdate,
+    company_id: int = Query(...),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    tenant_id, _ = _ctx(current_user)
+    return service.update_charge(db, tenant_id, sheet_id, charge_id, data)
+
+
+@router.delete("/{sheet_id}/charges/{charge_id}", status_code=status.HTTP_204_NO_CONTENT)
+def delete_charge(
+    sheet_id: int,
+    charge_id: int,
+    company_id: int = Query(...),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    tenant_id, _ = _ctx(current_user)
+    service.delete_charge(db, tenant_id, sheet_id, charge_id)
+
+
+# ---------------- Motor de costeo ----------------
+cost_router = APIRouter(tags=["Tarifario"])
+
+
+@cost_router.post("/rate-quote", response_model=CostResult)
+def rate_quote(
+    req: CostRequest,
+    company_id: int = Query(...),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    """Calcula opciones de costo (por proveedor) para una ruta/carga."""
+    tenant_id, _ = _ctx(current_user)
+    options = service.quote_cost(db, tenant_id, company_id, req)
+    return CostResult(request=req, options=options)
+
+
+@cost_router.get("/rate-locations")
+def rate_locations(
+    mode: str = Query(...),
+    company_id: int = Query(...),
+    current_user: dict = Depends(get_current_user),
+    db: Session = Depends(get_core_db),
+):
+    """Orígenes/destinos cotizables (de los tarifarios activos) para alinear el cotizador."""
+    tenant_id, _ = _ctx(current_user)
+    return service.lane_locations(db, tenant_id, company_id, mode)

backend/api/v1/modules/crm/rates/service.py

@@ -0,0 +1,565 @@
+"""Lógica del módulo Tarifario: CRUD, importación por Excel y motor de costeo."""
+
+import io
+from datetime import date
+from decimal import Decimal
+from typing import Any
+
+from fastapi import HTTPException, status
+from sqlalchemy import and_, or_
+from sqlalchemy.orm import Session
+
+from .dto import (
+    CostChargeLine,
+    CostOption,
+    CostRequest,
+    ImportConfirm,
+    ImportPreview,
+    ImportPreviewRow,
+    RateLaneCreate,
+    RateSheetCreate,
+    RateSheetUpdate,
+)
+from ..common.pricing import air_volumetric_kg
+from .models import RateBreak, RateCharge, RateLane, RateSheet
+
+# Factor volumétrico aéreo: 1 m³ = 167 kg (equivale a 6000 cm³/kg).
+# Respaldo cuando solo se conoce el volumen en m³ (sin dimensiones cm).
+AIR_VOLUMETRIC_FACTOR = Decimal("167")
+
+
+# ============================================================ CRUD tarifarios
+def _sheet_query(db: Session, tenant_id: int, company_id: int):
+    return db.query(RateSheet).filter(
+        RateSheet.tenant_id == tenant_id,
+        RateSheet.company_id == company_id,
+        RateSheet.deleted_at.is_(None),
+    )
+
+
+def list_sheets(db: Session, tenant_id: int, company_id: int, mode: str | None = None,
+                supplier_id: int | None = None) -> list[RateSheet]:
+    q = _sheet_query(db, tenant_id, company_id)
+    if mode:
+        q = q.filter(RateSheet.mode == mode)
+    if supplier_id:
+        q = q.filter(RateSheet.supplier_id == supplier_id)
+    return q.order_by(RateSheet.created_at.desc()).all()
+
+
+def lane_count(db: Session, tenant_id: int, sheet_id: int) -> int:
+    return (
+        db.query(RateLane)
+        .filter(RateLane.rate_sheet_id == sheet_id, RateLane.tenant_id == tenant_id,
+                RateLane.deleted_at.is_(None))
+        .count()
+    )
+
+
+def get_sheet(db: Session, tenant_id: int, company_id: int, sheet_id: int) -> RateSheet:
+    sheet = _sheet_query(db, tenant_id, company_id).filter(RateSheet.id == sheet_id).first()
+    if not sheet:
+        raise HTTPException(status_code=status.HTTP_404_NOT_FOUND, detail="Tarifario no encontrado")
+    return sheet
+
+
+def create_sheet(db: Session, tenant_id: int, company_id: int, data: RateSheetCreate,
+                 user_id: str | None) -> RateSheet:
+    sheet = RateSheet(
+        tenant_id=tenant_id, company_id=company_id,
+        **data.model_dump(),
+        created_by=user_id, updated_by=user_id,
+    )
+    db.add(sheet)
+    db.commit()
+    db.refresh(sheet)
+    return sheet
+
+
+def update_sheet(db: Session, tenant_id: int, company_id: int, sheet_id: int,
+                 data: RateSheetUpdate, user_id: str | None) -> RateSheet:
+    sheet = get_sheet(db, tenant_id, company_id, sheet_id)
+    for field, value in data.model_dump(exclude_unset=True).items():
+        setattr(sheet, field, value)
+    sheet.updated_by = user_id
+    db.commit()
+    db.refresh(sheet)
+    return sheet
+
+
+def delete_sheet(db: Session, tenant_id: int, company_id: int, sheet_id: int) -> None:
+    from sqlalchemy import func
+    sheet = get_sheet(db, tenant_id, company_id, sheet_id)
+    sheet.deleted_at = func.now()
+    db.commit()
+
+
+# ============================================================ Rutas (lanes)
+def list_lanes(db: Session, tenant_id: int, sheet_id: int) -> list[RateLane]:
+    return (
+        db.query(RateLane)
+        .filter(RateLane.rate_sheet_id == sheet_id, RateLane.tenant_id == tenant_id,
+                RateLane.deleted_at.is_(None))
+        .order_by(RateLane.region, RateLane.destination)
+        .all()
+    )
+
+
+def breaks_of(db: Session, lane_id: int) -> list[RateBreak]:
+    return (
+        db.query(RateBreak)
+        .filter(RateBreak.rate_lane_id == lane_id, RateBreak.deleted_at.is_(None))
+        .order_by(RateBreak.from_qty)
+        .all()
+    )
+
+
+def _add_lane(db: Session, tenant_id: int, company_id: int, sheet_id: int,
+              lane_data: RateLaneCreate) -> RateLane:
+    payload = lane_data.model_dump(exclude={"breaks"})
+    lane = RateLane(tenant_id=tenant_id, company_id=company_id, rate_sheet_id=sheet_id, **payload)
+    db.add(lane)
+    db.flush()  # id
+    for br in lane_data.breaks:
+        db.add(RateBreak(
+            tenant_id=tenant_id, company_id=company_id, rate_lane_id=lane.id,
+            from_qty=br.from_qty, rate=br.rate,
+        ))
+    return lane
+
+
+def create_lane(db: Session, tenant_id: int, company_id: int, sheet_id: int,
+                lane_data: RateLaneCreate) -> RateLane:
+    get_sheet(db, tenant_id, company_id, sheet_id)  # valida pertenencia
+    lane = _add_lane(db, tenant_id, company_id, sheet_id, lane_data)
+    db.commit()
+    db.refresh(lane)
+    return lane
+
+
+def delete_lane(db: Session, tenant_id: int, sheet_id: int, lane_id: int) -> None:
+    from sqlalchemy import func
+    lane = (
+        db.query(RateLane)
+        .filter(RateLane.id == lane_id, RateLane.rate_sheet_id == sheet_id,
+                RateLane.tenant_id == tenant_id)
+        .first()
+    )
+    if not lane:
+        raise HTTPException(status_code=status.HTTP_404_NOT_FOUND, detail="Ruta no encontrada")
+    lane.deleted_at = func.now()
+    db.commit()
+
+
+# ============================================================ Cargos adicionales
+def list_charges(db: Session, tenant_id: int, sheet_id: int) -> list[RateCharge]:
+    return (
+        db.query(RateCharge)
+        .filter(RateCharge.rate_sheet_id == sheet_id, RateCharge.tenant_id == tenant_id,
+                RateCharge.deleted_at.is_(None))
+        .order_by(RateCharge.concept)
+        .all()
+    )
+
+
+def create_charge(db: Session, tenant_id: int, company_id: int, sheet_id: int, data) -> RateCharge:
+    get_sheet(db, tenant_id, company_id, sheet_id)
+    ch = RateCharge(
+        tenant_id=tenant_id, company_id=company_id, rate_sheet_id=sheet_id,
+        rate_lane_id=data.rate_lane_id, concept=data.concept, charge_type=data.charge_type,
+        value=data.value, condition=data.condition,
+    )
+    db.add(ch)
+    db.commit()
+    db.refresh(ch)
+    return ch
+
+
+def update_charge(db: Session, tenant_id: int, sheet_id: int, charge_id: int, data) -> RateCharge:
+    ch = (
+        db.query(RateCharge)
+        .filter(RateCharge.id == charge_id, RateCharge.rate_sheet_id == sheet_id,
+                RateCharge.tenant_id == tenant_id)
+        .first()
+    )
+    if not ch:
+        raise HTTPException(status_code=status.HTTP_404_NOT_FOUND, detail="Cargo no encontrado")
+    for field, value in data.model_dump(exclude_unset=True).items():
+        setattr(ch, field, value)
+    db.commit()
+    db.refresh(ch)
+    return ch
+
+
+def delete_charge(db: Session, tenant_id: int, sheet_id: int, charge_id: int) -> None:
+    from sqlalchemy import func
+    ch = (
+        db.query(RateCharge)
+        .filter(RateCharge.id == charge_id, RateCharge.rate_sheet_id == sheet_id,
+                RateCharge.tenant_id == tenant_id)
+        .first()
+    )
+    if not ch:
+        raise HTTPException(status_code=status.HTTP_404_NOT_FOUND, detail="Cargo no encontrado")
+    ch.deleted_at = func.now()
+    db.commit()
+
+
+# ============================================================ Importación Excel
+# Plantillas por modo: encabezados esperados (orden libre, se detectan por nombre).
+TEMPLATES: dict[str, list[str]] = {
+    "aereo": ["Region", "Origen", "Destino", "IATA", "Min", "100", "300", "500", "1000"],
+    "maritimo_fcl": ["Origen", "Destino", "Tipo contenedor", "Tarifa", "Transito", "Notas"],
+    "maritimo_lcl": ["Origen", "Destino", "Tarifa W/M", "Minimo", "Notas"],
+    "terrestre": ["Origen", "Destino", "Tarifa", "Transito", "Notas"],
+}
+
+
+def build_template(mode: str) -> bytes:
+    """Genera un .xlsx con los encabezados del modo + una fila de ejemplo."""
+    import openpyxl
+
+    if mode not in TEMPLATES:
+        raise HTTPException(status_code=400, detail=f"Modo '{mode}' no válido")
+    wb = openpyxl.Workbook()
+    ws = wb.active
+    ws.title = mode
+    headers = TEMPLATES[mode]
+    ws.append(headers)
+    examples = {
+        "aereo": ["EUROPA", "NLU", "Frankfurt", "FRA", 190, 1.00, 1.00, 0.95, 0.90],
+        "maritimo_fcl": ["MXZLO", "CNSHA", "40HC", 2500, 28, "THC no incluido"],
+        "maritimo_lcl": ["MXZLO", "USLAX", 45, 80, "1 W/M = 1 ton o 1 m3"],
+        "terrestre": ["Monterrey", "Laredo", 850, 1, ""],
+    }
+    ws.append(examples[mode])
+    buf = io.BytesIO()
+    wb.save(buf)
+    return buf.getvalue()
+
+
+def _num(v: Any) -> Decimal | None:
+    if v is None or v == "":
+        return None
+    try:
+        return Decimal(str(v).replace("$", "").replace(",", "").strip())
+    except Exception:
+        return None
+
+
+def parse_excel(mode: str, content: bytes) -> ImportPreview:
+    """Lee el Excel y devuelve una vista previa con validaciones (no persiste)."""
+    import openpyxl
+
+    if mode not in TEMPLATES:
+        raise HTTPException(status_code=400, detail=f"Modo '{mode}' no válido")
+    try:
+        wb = openpyxl.load_workbook(io.BytesIO(content), data_only=True, read_only=True)
+    except Exception:
+        raise HTTPException(status_code=400, detail="No se pudo leer el archivo Excel")
+    ws = wb.active
+    rows_iter = ws.iter_rows(values_only=True)
+    header = next(rows_iter, None)
+    if not header:
+        raise HTTPException(status_code=400, detail="El archivo está vacío")
+    cols = [str(c).strip() if c is not None else "" for c in header]
+    idx = {name.lower(): i for i, name in enumerate(cols)}
+
+    def cell(row, name):
+        i = idx.get(name.lower())
+        return row[i] if i is not None and i < len(row) else None
+
+    preview_rows: list[ImportPreviewRow] = []
+    valid = 0
+    for n, row in enumerate(rows_iter, start=2):
+        if row is None or all(c is None or str(c).strip() == "" for c in row):
+            continue
+        errors: list[str] = []
+        warnings: list[str] = []
+        data: dict = {}
+        if mode == "aereo":
+            data = {
+                "region": cell(row, "Region"),
+                "origin": cell(row, "Origen"),
+                "destination": cell(row, "Destino") or cell(row, "IATA"),
+                "iata": cell(row, "IATA"),
+                "min_charge": _num(cell(row, "Min")),
+                "breaks": {b: _num(cell(row, b)) for b in ("100", "300", "500", "1000")},
+            }
+            if not data["destination"]:
+                errors.append("Falta destino/IATA")
+            if not any(v is not None for v in data["breaks"].values()):
+                errors.append("Sin tarifas por quiebre")
+        elif mode == "maritimo_fcl":
+            data = {
+                "origin": cell(row, "Origen"),
+                "destination": cell(row, "Destino"),
+                "equipment_type": cell(row, "Tipo contenedor"),
+                "flat_rate": _num(cell(row, "Tarifa")),
+                "transit_days": _num(cell(row, "Transito")),
+                "notes": cell(row, "Notas"),
+            }
+            if data["flat_rate"] is None:
+                errors.append("Falta la tarifa")
+            if not data["equipment_type"]:
+                warnings.append("Sin tipo de contenedor")
+        elif mode == "maritimo_lcl":
+            data = {
+                "origin": cell(row, "Origen"),
+                "destination": cell(row, "Destino"),
+                "wm_rate": _num(cell(row, "Tarifa W/M")),
+                "min_charge": _num(cell(row, "Minimo")),
+                "notes": cell(row, "Notas"),
+            }
+            if data["wm_rate"] is None:
+                errors.append("Falta la tarifa W/M")
+        else:  # terrestre
+            data = {
+                "origin": cell(row, "Origen"),
+                "destination": cell(row, "Destino"),
+                "flat_rate": _num(cell(row, "Tarifa")),
+                "transit_days": _num(cell(row, "Transito")),
+                "notes": cell(row, "Notas"),
+            }
+            if data["flat_rate"] is None:
+                errors.append("Falta la tarifa")
+        if not data.get("destination"):
+            errors.append("Falta destino")
+        ok = not errors
+        if ok:
+            valid += 1
+        preview_rows.append(ImportPreviewRow(row=n, data=_jsonable(data), ok=ok,
+                                             warnings=warnings, errors=errors))
+    return ImportPreview(mode=mode, total=len(preview_rows), valid=valid,
+                         rows=preview_rows, columns=cols)
+
+
+def _jsonable(d: dict) -> dict:
+    out = {}
+    for k, v in d.items():
+        if isinstance(v, Decimal):
+            out[k] = float(v)
+        elif isinstance(v, dict):
+            out[k] = {kk: (float(vv) if isinstance(vv, Decimal) else vv) for kk, vv in v.items()}
+        else:
+            out[k] = v
+    return out
+
+
+def _rows_to_lanes(mode: str, rows: list[ImportPreviewRow], default_origin: str | None) -> list[RateLaneCreate]:
+    lanes: list[RateLaneCreate] = []
+    for r in rows:
+        if not r.ok:
+            continue
+        d = r.data
+        origin = d.get("origin") or default_origin
+        if mode == "aereo":
+            breaks = [
+                {"from_qty": Decimal(b), "rate": Decimal(str(v))}
+                for b, v in (d.get("breaks") or {}).items() if v is not None
+            ]
+            lanes.append(RateLaneCreate(
+                origin=str(origin) if origin else None,
+                destination=str(d.get("destination")),
+                region=d.get("region"), rate_unit="per_kg",
+                min_charge=_num(d.get("min_charge")),
+                breaks=breaks,  # type: ignore[arg-type]
+            ))
+        elif mode == "maritimo_fcl":
+            lanes.append(RateLaneCreate(
+                origin=str(origin) if origin else None, destination=str(d.get("destination")),
+                equipment_type=d.get("equipment_type"), rate_unit="per_container",
+                flat_rate=_num(d.get("flat_rate")),
+                transit_days=int(d["transit_days"]) if d.get("transit_days") else None,
+                notes=d.get("notes"),
+            ))
+        elif mode == "maritimo_lcl":
+            lanes.append(RateLaneCreate(
+                origin=str(origin) if origin else None, destination=str(d.get("destination")),
+                rate_unit="per_wm", min_charge=_num(d.get("min_charge")),
+                breaks=[{"from_qty": Decimal(0), "rate": Decimal(str(d["wm_rate"]))}],  # type: ignore[arg-type]
+                notes=d.get("notes"),
+            ))
+        else:
+            lanes.append(RateLaneCreate(
+                origin=str(origin) if origin else None, destination=str(d.get("destination")),
+                rate_unit="flat", flat_rate=_num(d.get("flat_rate")),
+                transit_days=int(d["transit_days"]) if d.get("transit_days") else None,
+                notes=d.get("notes"),
+            ))
+    return lanes
+
+
+def confirm_import(db: Session, tenant_id: int, company_id: int, data: ImportConfirm,
+                   user_id: str | None) -> RateSheet:
+    """Crea el tarifario + rutas a partir de la vista previa confirmada."""
+    sheet = RateSheet(
+        tenant_id=tenant_id, company_id=company_id,
+        supplier_id=data.supplier_id, mode=data.mode, name=data.name,
+        currency=data.currency, valid_from=data.valid_from, valid_to=data.valid_to,
+        default_origin=data.default_origin, status=data.status or "borrador",
+        notes=data.notes, created_by=user_id, updated_by=user_id,
+    )
+    db.add(sheet)
+    db.flush()
+    for lane in data.lanes:
+        _add_lane(db, tenant_id, company_id, sheet.id, lane)
+    db.commit()
+    db.refresh(sheet)
+    return sheet
+
+
+def import_from_excel(db: Session, tenant_id: int, company_id: int, mode: str,
+                      content: bytes, header: RateSheetCreate, user_id: str | None) -> RateSheet:
+    """Atajo: parsea el Excel y crea el tarifario en un solo paso."""
+    preview = parse_excel(mode, content)
+    lanes = _rows_to_lanes(mode, preview.rows, header.default_origin)
+    return confirm_import(
+        db, tenant_id, company_id,
+        ImportConfirm(**header.model_dump(), lanes=lanes), user_id,
+    )
+
+
+# ============================================================ Motor de costeo
+def _volumetric_kg(volume_m3: Decimal | None) -> Decimal:
+    return (volume_m3 or Decimal(0)) * AIR_VOLUMETRIC_FACTOR
+
+
+def _rate_for(breaks: list[RateBreak], qty: Decimal) -> Decimal | None:
+    """Tarifa aplicable al peso/wm 'qty' (mayor quiebre cuyo umbral <= qty)."""
+    if not breaks:
+        return None
+    applicable = None
+    for b in breaks:
+        if b.from_qty <= qty:
+            applicable = b.rate
+    if applicable is None:
+        applicable = breaks[0].rate  # por debajo del primer quiebre → tarifa base (gobierna el mínimo)
+    return applicable
+
+
+def _best_break_cost(breaks: list[RateBreak], qty: Decimal) -> Decimal:
+    """Costo base con optimización de quiebre (declarar peso mayor si conviene)."""
+    base_rate = _rate_for(breaks, qty)
+    base = (qty * base_rate) if base_rate is not None else Decimal(0)
+    for b in breaks:
+        if b.from_qty > qty:
+            candidate = b.from_qty * b.rate
+            if candidate < base:
+                base = candidate
+    return base
+
+
+def _apply_charges(db: Session, sheet: RateSheet, lane: RateLane, base: Decimal,
+                   chargeable: Decimal, quantity: int, dangerous: bool) -> list[CostChargeLine]:
+    charges = (
+        db.query(RateCharge)
+        .filter(
+            RateCharge.deleted_at.is_(None),
+            or_(RateCharge.rate_sheet_id == sheet.id, RateCharge.rate_lane_id == lane.id),
+        )
+        .all()
+    )
+    lines: list[CostChargeLine] = []
+    for c in charges:
+        if c.concept == "dgr" and not dangerous:
+            continue
+        v = c.value or Decimal(0)
+        if c.charge_type == "fijo" or c.charge_type == "por_guia":
+            amt = v
+        elif c.charge_type == "por_kg":
+            amt = v * chargeable
+        elif c.charge_type == "por_contenedor":
+            amt = v * quantity
+        elif c.charge_type == "porcentaje":
+            amt = base * v / Decimal(100)
+        else:
+            amt = v
+        lines.append(CostChargeLine(concept=c.concept, amount=amt))
+    return lines
+
+
+def lane_locations(db: Session, tenant_id: int, company_id: int, mode: str) -> dict[str, list[str]]:
+    """Orígenes/destinos existentes en los tarifarios activos de un modo.
+
+    Alinea el cotizador con las rutas realmente cotizables (los códigos provienen
+    de las lanes, por lo que el costeo siempre encontrará ruta).
+    """
+    sheets = _sheet_query(db, tenant_id, company_id).filter(
+        RateSheet.mode == mode, RateSheet.status == "activo",
+    ).all()
+    origins: set[str] = set()
+    destinations: set[str] = set()
+    for sheet in sheets:
+        lanes = db.query(RateLane).filter(
+            RateLane.rate_sheet_id == sheet.id, RateLane.deleted_at.is_(None),
+        ).all()
+        for lane in lanes:
+            origin = lane.origin or sheet.default_origin
+            if origin:
+                origins.add(origin)
+            if lane.destination:
+                destinations.add(lane.destination)
+    return {"origins": sorted(origins), "destinations": sorted(destinations)}
+
+
+def quote_cost(db: Session, tenant_id: int, company_id: int, req: CostRequest) -> list[CostOption]:
+    on_date = req.on_date or date.today()
+    sheets = _sheet_query(db, tenant_id, company_id).filter(
+        RateSheet.mode == req.mode,
+        RateSheet.status == "activo",
+        or_(RateSheet.valid_from.is_(None), RateSheet.valid_from <= on_date),
+        or_(RateSheet.valid_to.is_(None), RateSheet.valid_to >= on_date),
+    ).all()
+
+    gross = req.gross_weight_kg or Decimal(0)
+    options: list[CostOption] = []
+    for sheet in sheets:
+        lanes_q = db.query(RateLane).filter(
+            RateLane.rate_sheet_id == sheet.id, RateLane.deleted_at.is_(None),
+        )
+        if req.destination:
+            lanes_q = lanes_q.filter(RateLane.destination == req.destination)
+        for lane in lanes_q.all():
+            # Origen: match exacto o el default del tarifario.
+            lane_origin = lane.origin or sheet.default_origin
+            if req.origin and lane_origin and lane_origin != req.origin:
+                continue
+            if req.mode == "maritimo_fcl":
+                if req.equipment_type and lane.equipment_type and lane.equipment_type != req.equipment_type:
+                    continue
+                chargeable = Decimal(req.quantity)
+                base = (lane.flat_rate or Decimal(0)) * req.quantity
+                detail = f"{req.quantity} x {lane.equipment_type or 'contenedor'}"
+            elif req.mode == "terrestre":
+                chargeable = Decimal(req.quantity)
+                base = (lane.flat_rate or Decimal(0)) * req.quantity
+                detail = "tarifa por ruta"
+            elif req.mode == "maritimo_lcl":
+                tons = gross / Decimal(1000)
+                wm = max(tons, req.volume_m3 or Decimal(0))
+                brks = breaks_of(db, lane.id)
+                base = _best_break_cost(brks, wm) if brks else Decimal(0)
+                chargeable = wm
+                base = max(base, lane.min_charge or Decimal(0))
+                detail = f"W/M {wm.quantize(Decimal('0.01'))}"
+            else:  # aereo
+                # P/Vol por dimensiones (L×A×H×cant / 6000); si no hay dimensiones,
+                # respaldo con el volumen en m³ × 167.
+                vol_by_dims = air_volumetric_kg(req.length_cm, req.width_cm, req.height_cm, req.quantity)
+                volumetric = vol_by_dims if vol_by_dims > 0 else _volumetric_kg(req.volume_m3)
+                chargeable = max(gross, volumetric)
+                brks = breaks_of(db, lane.id)
+                base = _best_break_cost(brks, chargeable)
+                base = max(base, lane.min_charge or Decimal(0))
+                detail = f"facturable {chargeable.quantize(Decimal('0.01'))} kg (P/Vol)"
+
+            charge_lines = _apply_charges(db, sheet, lane, base, chargeable, req.quantity, req.dangerous)
+            total = base + sum((c.amount for c in charge_lines), Decimal(0))
+            options.append(CostOption(
+                rate_sheet_id=sheet.id, rate_sheet_name=sheet.name, supplier_id=sheet.supplier_id,
+                currency=sheet.currency, chargeable=chargeable, base_cost=base,
+                charges=charge_lines, total_cost=total, transit_days=lane.transit_days, detail=detail,
+            ))
+    options.sort(key=lambda o: o.total_cost)
+    return options

backend/api/v1/modules/crm/router.py

@@ -13,6 +13,7 @@ from . import permissions  # noqa: F401  (side-effect: registra permisos del CRM
 from .accounts.routes import router as accounts_router
 from .activities.routes import router as activities_router
 from .addresses.routes import router as addresses_router
+from .cases.routes import router as cases_router
 from .catalogs.routes import router as catalogs_router
 from .contacts.routes import router as contacts_router
 from .documents.routes import router as documents_router
@@ -21,6 +22,8 @@ from .metrics.routes import router as metrics_router
 from .opportunities.routes import router as opportunities_router
 from .pipelines.routes import router as pipelines_router
 from .quotes.routes import router as quotes_router
+from .rates.routes import cost_router as rates_cost_router
+from .rates.routes import router as rates_router
 from .service_requests.routes import router as service_requests_router
 from .suppliers.routes import router as suppliers_router
 from .uploads.routes import router as uploads_router
@@ -41,6 +44,9 @@ router.include_router(leads_router)
 router.include_router(pipelines_router)
 router.include_router(opportunities_router)
 router.include_router(activities_router)
+router.include_router(cases_router)
 router.include_router(metrics_router)
 router.include_router(catalogs_router)
 router.include_router(uploads_router)
+router.include_router(rates_router)
+router.include_router(rates_cost_router)

backend/api/v1/modules/crm/service_requests/dto.py

@@ -7,22 +7,66 @@ from pydantic import BaseModel, ConfigDict, Field
 class ServiceRequestBase(BaseModel):
     reference: str | None = Field(None, max_length=40)
     account_id: int | None = None
+    contact_id: int | None = None
     opportunity_id: int | None = None
     operation_type: str = Field(..., max_length=20)  # importacion | exportacion
     transport_mode: str | None = Field(None, max_length=20)
     service_type: str | None = Field(None, max_length=20)
     incoterm: str | None = Field(None, max_length=10)
+    # Ruta legada (texto libre) — se conserva por compatibilidad
     origin: str | None = Field(None, max_length=160)
     destination: str | None = Field(None, max_length=160)
+    # Ruta estructurada (país por catálogo ISO; ciudad/puerto por catálogo o texto)
+    origin_country: str | None = Field(None, max_length=3)
+    origin_city: str | None = Field(None, max_length=120)
+    origin_port: str | None = Field(None, max_length=20)
+    destination_country: str | None = Field(None, max_length=3)
+    destination_city: str | None = Field(None, max_length=120)
+    destination_port: str | None = Field(None, max_length=20)
+    pickup_location: str | None = Field(None, max_length=255)
+    delivery_location: str | None = Field(None, max_length=255)
     cargo_type: str | None = Field(None, max_length=120)
-    weight: Decimal | None = Field(None, ge=0, max_digits=14, decimal_places=3)
+    weight: Decimal | None = Field(None, ge=0, max_digits=14, decimal_places=3)  # peso bruto
     volume: Decimal | None = Field(None, ge=0, max_digits=14, decimal_places=3)
-    load_type: str | None = Field(None, max_length=10)
+    load_type: str | None = Field(None, max_length=10)  # FCL | LCL | AMBAS
     container_equipment: str | None = Field(None, max_length=120)
+    container_count: int | None = Field(None, ge=0)
     commodity: str | None = None
     required_date: date | None = None
+    request_date: date | None = None
+    estimated_shipment_date: date | None = None
+    currency: str | None = Field(None, max_length=3)
+    priority: str | None = Field(None, max_length=20)
+    # Mercancía
+    cargo_value: Decimal | None = Field(None, ge=0, max_digits=14, decimal_places=2)
+    insurance_required: bool = False
+    hs_code: str | None = Field(None, max_length=20)
+    goods_origin_country: str | None = Field(None, max_length=3)
+    hazardous_imo: bool = False
+    refrigerated: bool = False
+    stackable: bool = False
+    # Dimensiones y bultos
+    pieces_count: int | None = Field(None, ge=0)
+    boxes_count: int | None = Field(None, ge=0)
+    pallets_count: int | None = Field(None, ge=0)
+    net_weight: Decimal | None = Field(None, ge=0, max_digits=14, decimal_places=3)
+    length_cm: Decimal | None = Field(None, ge=0, max_digits=10, decimal_places=2)
+    width_cm: Decimal | None = Field(None, ge=0, max_digits=10, decimal_places=2)
+    height_cm: Decimal | None = Field(None, ge=0, max_digits=10, decimal_places=2)
+    measurement_unit: str | None = Field(None, max_length=20)
+    # LCL
+    packaging_type: str | None = Field(None, max_length=20)
+    oversized: bool = False
+    weight_per_pallet: Decimal | None = Field(None, ge=0, max_digits=14, decimal_places=3)
+    volume_per_pallet: Decimal | None = Field(None, ge=0, max_digits=14, decimal_places=3)
+    # Servicios adicionales (códigos del catálogo servicio_adicional) y pago
+    additional_services: list[str] | None = None
+    additional_service_costs: dict[str, float] | None = None  # {codigo: costo estimado}
+    payment_method: str | None = Field(None, max_length=20)
     destination_agent_id: int | None = None
     requirements: str | None = None
+    client_notes: str | None = None
+    internal_notes: str | None = None
     status: str = Field("nueva", max_length=20)
     notes: str | None = None
     owner_user_id: str | None = Field(None, max_length=64)
@@ -38,8 +82,12 @@ class ServiceRequestContactInput(BaseModel):
 
 
 class ServiceRequestFromOpportunityInput(BaseModel):
-    """Datos para convertir una oportunidad del embudo en solicitud/RFQ (R-C-02)."""
-    operation_type: str = Field(..., max_length=20)  # importacion | exportacion
+    """Datos para convertir una oportunidad del embudo en solicitud/RFQ (R-C-02).
+
+    La dirección impo/expo se hereda de la oportunidad; ``operation_type`` aquí es
+    solo un respaldo para oportunidades antiguas que no la tengan capturada.
+    """
+    operation_type: str | None = Field(None, max_length=20)  # importacion | exportacion
     transport_mode: str | None = Field(None, max_length=20)
     service_type: str | None = Field(None, max_length=20)
     incoterm: str | None = Field(None, max_length=10)
@@ -51,6 +99,7 @@ class ServiceRequestFromOpportunityInput(BaseModel):
 class ServiceRequestUpdate(BaseModel):
     reference: str | None = Field(None, max_length=40)
     account_id: int | None = None
+    contact_id: int | None = None
     opportunity_id: int | None = None
     operation_type: str | None = Field(None, max_length=20)
     transport_mode: str | None = Field(None, max_length=20)
@@ -58,15 +107,52 @@ class ServiceRequestUpdate(BaseModel):
     incoterm: str | None = Field(None, max_length=10)
     origin: str | None = Field(None, max_length=160)
     destination: str | None = Field(None, max_length=160)
+    origin_country: str | None = Field(None, max_length=3)
+    origin_city: str | None = Field(None, max_length=120)
+    origin_port: str | None = Field(None, max_length=20)
+    destination_country: str | None = Field(None, max_length=3)
+    destination_city: str | None = Field(None, max_length=120)
+    destination_port: str | None = Field(None, max_length=20)
+    pickup_location: str | None = Field(None, max_length=255)
+    delivery_location: str | None = Field(None, max_length=255)
     cargo_type: str | None = Field(None, max_length=120)
     weight: Decimal | None = Field(None, ge=0, max_digits=14, decimal_places=3)
     volume: Decimal | None = Field(None, ge=0, max_digits=14, decimal_places=3)
     load_type: str | None = Field(None, max_length=10)
     container_equipment: str | None = Field(None, max_length=120)
+    container_count: int | None = Field(None, ge=0)
     commodity: str | None = None
     required_date: date | None = None
+    request_date: date | None = None
+    estimated_shipment_date: date | None = None
+    currency: str | None = Field(None, max_length=3)
+    priority: str | None = Field(None, max_length=20)
+    cargo_value: Decimal | None = Field(None, ge=0, max_digits=14, decimal_places=2)
+    insurance_required: bool | None = None
+    hs_code: str | None = Field(None, max_length=20)
+    goods_origin_country: str | None = Field(None, max_length=3)
+    hazardous_imo: bool | None = None
+    refrigerated: bool | None = None
+    stackable: bool | None = None
+    pieces_count: int | None = Field(None, ge=0)
+    boxes_count: int | None = Field(None, ge=0)
+    pallets_count: int | None = Field(None, ge=0)
+    net_weight: Decimal | None = Field(None, ge=0, max_digits=14, decimal_places=3)
+    length_cm: Decimal | None = Field(None, ge=0, max_digits=10, decimal_places=2)
+    width_cm: Decimal | None = Field(None, ge=0, max_digits=10, decimal_places=2)
+    height_cm: Decimal | None = Field(None, ge=0, max_digits=10, decimal_places=2)
+    measurement_unit: str | None = Field(None, max_length=20)
+    packaging_type: str | None = Field(None, max_length=20)
+    oversized: bool | None = None
+    weight_per_pallet: Decimal | None = Field(None, ge=0, max_digits=14, decimal_places=3)
+    volume_per_pallet: Decimal | None = Field(None, ge=0, max_digits=14, decimal_places=3)
+    additional_services: list[str] | None = None
+    additional_service_costs: dict[str, float] | None = None
+    payment_method: str | None = Field(None, max_length=20)
     destination_agent_id: int | None = None
     requirements: str | None = None
+    client_notes: str | None = None
+    internal_notes: str | None = None
     status: str | None = Field(None, max_length=20)
     notes: str | None = None
     owner_user_id: str | None = Field(None, max_length=64)
@@ -76,6 +162,7 @@ class ServiceRequestResponse(ServiceRequestBase):
     model_config = ConfigDict(from_attributes=True)
 
     id: int
+    case_id: int | None = None
     first_contact_at: datetime | None = None
     first_contact_notes: str | None = None
     tenant_id: int

backend/api/v1/modules/crm/service_requests/models.py

@@ -1,6 +1,6 @@
 from datetime import date, datetime
 
-from sqlalchemy import Date, DateTime, ForeignKey, Integer, Numeric, String, Text, text
+from sqlalchemy import JSON, Boolean, Date, DateTime, ForeignKey, Integer, Numeric, String, Text, text
 from sqlalchemy.orm import Mapped, mapped_column
 
 from api.v1.common.base_models import TenantScopedMixin, TimestampMixin
@@ -19,6 +19,7 @@ class ServiceRequest(Base, TenantScopedMixin, TimestampMixin):
 
     id: Mapped[int] = mapped_column(Integer, primary_key=True, index=True)
     reference: Mapped[str | None] = mapped_column(String(40), nullable=True, index=True)  # folio
+    case_id: Mapped[int | None] = mapped_column(Integer, ForeignKey("crm.cases.id"), nullable=True, index=True)  # expediente
     account_id: Mapped[int | None] = mapped_column(
         Integer, ForeignKey("crm.accounts.id"), nullable=True, index=True
     )
@@ -57,6 +58,57 @@ class ServiceRequest(Base, TenantScopedMixin, TimestampMixin):
     created_by: Mapped[str | None] = mapped_column(String(64), nullable=True)
     updated_by: Mapped[str | None] = mapped_column(String(64), nullable=True)
 
+    # ----- Campos del documento maestro de cotización (T2026-08) -----
+    # Datos generales
+    contact_id: Mapped[int | None] = mapped_column(
+        Integer, ForeignKey("crm.contacts.id"), nullable=True, index=True
+    )
+    request_date: Mapped[date | None] = mapped_column(Date, nullable=True)  # fecha de la solicitud
+    currency: Mapped[str | None] = mapped_column(String(3), nullable=True)
+    priority: Mapped[str | None] = mapped_column(String(20), nullable=True)  # baja|normal|alta|urgente
+    # Ruta (país por catálogo ISO; ciudad/puerto por catálogo o texto libre)
+    origin_country: Mapped[str | None] = mapped_column(String(3), nullable=True)
+    origin_city: Mapped[str | None] = mapped_column(String(120), nullable=True)
+    origin_port: Mapped[str | None] = mapped_column(String(20), nullable=True)
+    destination_country: Mapped[str | None] = mapped_column(String(3), nullable=True)
+    destination_city: Mapped[str | None] = mapped_column(String(120), nullable=True)
+    destination_port: Mapped[str | None] = mapped_column(String(20), nullable=True)
+    pickup_location: Mapped[str | None] = mapped_column(String(255), nullable=True)
+    delivery_location: Mapped[str | None] = mapped_column(String(255), nullable=True)
+    estimated_shipment_date: Mapped[date | None] = mapped_column(Date, nullable=True)
+    # Mercancía
+    cargo_value: Mapped[float | None] = mapped_column(Numeric(14, 2), nullable=True)
+    insurance_required: Mapped[bool] = mapped_column(Boolean, nullable=False, server_default=text("false"))
+    hs_code: Mapped[str | None] = mapped_column(String(20), nullable=True)  # fracción arancelaria
+    goods_origin_country: Mapped[str | None] = mapped_column(String(3), nullable=True)  # país de origen de la mercancía
+    hazardous_imo: Mapped[bool] = mapped_column(Boolean, nullable=False, server_default=text("false"))
+    refrigerated: Mapped[bool] = mapped_column(Boolean, nullable=False, server_default=text("false"))
+    stackable: Mapped[bool] = mapped_column(Boolean, nullable=False, server_default=text("false"))
+    # Dimensiones y bultos
+    pieces_count: Mapped[int | None] = mapped_column(Integer, nullable=True)
+    boxes_count: Mapped[int | None] = mapped_column(Integer, nullable=True)
+    pallets_count: Mapped[int | None] = mapped_column(Integer, nullable=True)
+    net_weight: Mapped[float | None] = mapped_column(Numeric(14, 3), nullable=True)  # peso neto (weight = bruto)
+    length_cm: Mapped[float | None] = mapped_column(Numeric(10, 2), nullable=True)
+    width_cm: Mapped[float | None] = mapped_column(Numeric(10, 2), nullable=True)
+    height_cm: Mapped[float | None] = mapped_column(Numeric(10, 2), nullable=True)
+    measurement_unit: Mapped[str | None] = mapped_column(String(20), nullable=True)
+    # FCL
+    container_count: Mapped[int | None] = mapped_column(Integer, nullable=True)
+    # LCL
+    packaging_type: Mapped[str | None] = mapped_column(String(20), nullable=True)
+    oversized: Mapped[bool] = mapped_column(Boolean, nullable=False, server_default=text("false"))
+    weight_per_pallet: Mapped[float | None] = mapped_column(Numeric(14, 3), nullable=True)
+    volume_per_pallet: Mapped[float | None] = mapped_column(Numeric(14, 3), nullable=True)
+    # Servicios adicionales (lista de códigos del catálogo servicio_adicional) y pago
+    additional_services: Mapped[list | None] = mapped_column(JSON, nullable=True)
+    # Costo estimado por servicio adicional marcado: {codigo: costo}
+    additional_service_costs: Mapped[dict | None] = mapped_column(JSON, nullable=True)
+    payment_method: Mapped[str | None] = mapped_column(String(20), nullable=True)
+    # Notas
+    client_notes: Mapped[str | None] = mapped_column(Text, nullable=True)
+    internal_notes: Mapped[str | None] = mapped_column(Text, nullable=True)
+
 
 class RateRequest(Base, TenantScopedMixin, TimestampMixin):
     """Solicitud de tarifa a un proveedor para una solicitud de servicio (Diagrama 1, paso 6)."""

backend/api/v1/modules/crm/service_requests/service.py

@@ -4,7 +4,10 @@ from fastapi import HTTPException, status
 from sqlalchemy.orm import Session
 
 from ..accounts.models import Account
+from ..cases import service as cases_service
 from ..catalogs.data import INCOTERM_CODES
+from ..common.folios import next_folio
+from ..contacts.models import Contact
 from ..opportunities.models import Opportunity
 from ..suppliers.models import Supplier
 from .dto import (
@@ -37,6 +40,8 @@ def _exists(db: Session, model, _id: int | None, tenant_id: int, company_id: int
 def _validate_request_refs(db: Session, data: dict, tenant_id: int, company_id: int) -> None:
     if not _exists(db, Account, data.get("account_id"), tenant_id, company_id):
         raise HTTPException(status_code=status.HTTP_422_UNPROCESSABLE_ENTITY, detail="El cliente asociado no existe")
+    if not _exists(db, Contact, data.get("contact_id"), tenant_id, company_id):
+        raise HTTPException(status_code=status.HTTP_422_UNPROCESSABLE_ENTITY, detail="El contacto asociado no existe")
     if not _exists(db, Supplier, data.get("destination_agent_id"), tenant_id, company_id):
         raise HTTPException(status_code=status.HTTP_422_UNPROCESSABLE_ENTITY, detail="El agente en destino no existe")
     if not _exists(db, Opportunity, data.get("opportunity_id"), tenant_id, company_id):
@@ -103,6 +108,15 @@ def create_service_request(
     data = payload.model_dump()
     _validate_request_refs(db, data, tenant_id, company_id)
     obj = ServiceRequest(**data, tenant_id=tenant_id, company_id=company_id, created_by=user_id, updated_by=user_id)
+    # Folio S... auto-generado (mensual) si no viene uno explícito
+    if not obj.reference:
+        obj.reference = next_folio(db, tenant_id, company_id, "S", obj.operation_type)
+    # Expediente: normalmente nace en la oportunidad; si la solicitud es directa, se mintea aquí
+    if not obj.case_id:
+        case = cases_service.create_case(
+            db, tenant_id, company_id, account_id=obj.account_id, title=obj.reference, stage="solicitud", user_id=user_id,
+        )
+        obj.case_id = case.id
     db.add(obj)
     db.commit()
     db.refresh(obj)
@@ -166,10 +180,24 @@ def create_from_opportunity(
     )
     if not opp:
         raise HTTPException(status_code=status.HTTP_404_NOT_FOUND, detail="Oportunidad no encontrada")
+
+    # Idempotente: si la oportunidad ya se convirtió, devuelve la misma solicitud
+    if opp.converted_service_request_id:
+        existing = get_service_request(db, opp.converted_service_request_id, tenant_id, company_id)
+        return existing
+
+    # La dirección impo/expo se hereda de la oportunidad (respaldo: el payload)
+    operation_type = opp.operation_type or payload.operation_type
+    if not operation_type:
+        raise HTTPException(
+            status_code=status.HTTP_422_UNPROCESSABLE_ENTITY,
+            detail="Define la dirección (importación/exportación) en la oportunidad para convertirla",
+        )
     obj = ServiceRequest(
         account_id=opp.account_id,
+        contact_id=opp.contact_id,
         opportunity_id=opp.id,
-        operation_type=payload.operation_type,
+        operation_type=operation_type,
         transport_mode=payload.transport_mode,
         service_type=payload.service_type,
         incoterm=payload.incoterm,
@@ -178,12 +206,24 @@ def create_from_opportunity(
         status="nueva",
         notes=payload.notes,
         owner_user_id=opp.owner_user_id,
+        reference=next_folio(db, tenant_id, company_id, "S", operation_type),
+        case_id=opp.case_id,
         tenant_id=tenant_id,
         company_id=company_id,
         created_by=user_id,
         updated_by=user_id,
     )
     db.add(obj)
+    db.flush()
+    # Expediente heredado de la oportunidad (fallback si la oportunidad es antigua sin expediente)
+    if not obj.case_id:
+        obj.case_id = cases_service.create_case(
+            db, tenant_id, company_id, account_id=opp.account_id, title=obj.reference, stage="solicitud", user_id=user_id,
+        ).id
+        opp.case_id = obj.case_id
+    cases_service.advance_stage(db, obj.case_id, "solicitud")
+    # Back-link para cerrar el ciclo Oportunidad→Solicitud (y garantizar idempotencia)
+    opp.converted_service_request_id = obj.id
     db.commit()
     db.refresh(obj)
     return obj

backend/api/v1/modules/crm/suppliers/dto.py

@@ -13,6 +13,7 @@ class SupplierBase(BaseModel):
     person_type: str | None = Field(None, max_length=10)
     status: str = Field("active", max_length=20)
     classifications: list[str] = Field(default_factory=list)
+    classification_other: str | None = Field(None, max_length=120)
     # Comercial
     services_offered: str | None = None
     coverage: str | None = Field(None, max_length=20)
@@ -52,6 +53,7 @@ class SupplierUpdate(BaseModel):
     person_type: str | None = Field(None, max_length=10)
     status: str | None = Field(None, max_length=20)
     classifications: list[str] | None = None
+    classification_other: str | None = Field(None, max_length=120)
     services_offered: str | None = None
     coverage: str | None = Field(None, max_length=20)
     countries: list[str] | None = None

backend/api/v1/modules/crm/suppliers/models.py

@@ -30,6 +30,8 @@ class Supplier(Base, TenantScopedMixin, TimestampMixin):
     # Clasificación (múltiple): naviera, aerolinea, transportista_terrestre, ferrocarril,
     # agente_aduanal, agente_carga, agente_corresponsal, almacen, aseguradora, paqueteria, otro
     classifications: Mapped[list | None] = mapped_column(JSON, nullable=True, default=list)
+    # Texto libre cuando la clasificación incluye "otro"
+    classification_other: Mapped[str | None] = mapped_column(String(120), nullable=True)
 
     # ----- Información comercial -----
     services_offered: Mapped[str | None] = mapped_column(Text, nullable=True)

backend/api/v1/modules/crm/uploads/routes.py

@@ -7,10 +7,10 @@ pide una URL firmada fresca en ``/uploads/url`` (las presignadas expiran).
 import re
 import uuid
 
-from fastapi import APIRouter, Depends, File, HTTPException, Query, UploadFile, status
+from fastapi import APIRouter, Depends, File, HTTPException, Query, Response, UploadFile, status
 
 from core.security import get_current_user
-from core.storage_s3 import presigned_get_url, put_object_bytes
+from core.storage_s3 import get_object_bytes, presigned_get_url, put_object_bytes
 
 router = APIRouter()
 
@@ -61,3 +61,29 @@ def get_upload_url(
     if not key.startswith(prefix):
         raise HTTPException(status_code=status.HTTP_403_FORBIDDEN, detail="Archivo fuera de tu alcance")
     return {"url": presigned_get_url(key)}
+
+
+@router.get("/uploads/download")
+def download_file(
+    key: str = Query(..., description="Object key del archivo en el almacén"),
+    company_id: int = Query(..., description="Company ID"),
+    current_user: dict = Depends(get_current_user),
+):
+    """Transmite el archivo por el backend (sin exponer MinIO al navegador).
+
+    Evita el bug de la URL prefirmada que apunta al host interno ``minio:9000``.
+    """
+    tenant_id = current_user["tenant_id"]
+    prefix = f"tenants/{tenant_id}/companies/{company_id}/"
+    if not key.startswith(prefix):
+        raise HTTPException(status_code=status.HTTP_403_FORBIDDEN, detail="Archivo fuera de tu alcance")
+    try:
+        data = get_object_bytes(key)
+    except Exception:
+        raise HTTPException(status_code=status.HTTP_404_NOT_FOUND, detail="Archivo no encontrado")
+    filename = key.rsplit("/", 1)[-1]
+    return Response(
+        content=data,
+        media_type="application/octet-stream",
+        headers={"Content-Disposition": f'inline; filename="{filename}"'},
+    )

backend/api/v1/modules/fin/invoices/dto.py

@@ -125,6 +125,7 @@ class InvoiceResponse(InvoiceBase):
     model_config = ConfigDict(from_attributes=True)
 
     id: int
+    case_id: int | None = None
     status: str
     subtotal: Decimal
     tax_amount: Decimal

backend/api/v1/modules/fin/invoices/models.py

@@ -26,6 +26,7 @@ class Invoice(Base, TenantScopedMixin, TimestampMixin):
 
     id: Mapped[int] = mapped_column(Integer, primary_key=True, index=True)
     reference: Mapped[str | None] = mapped_column(String(40), nullable=True, index=True)  # folio
+    case_id: Mapped[int | None] = mapped_column(Integer, ForeignKey("crm.cases.id"), nullable=True, index=True)  # expediente
     shipment_id: Mapped[int | None] = mapped_column(
         Integer, ForeignKey("ops.shipments.id"), nullable=True, index=True
     )

backend/api/v1/modules/fin/invoices/service.py

@@ -6,6 +6,8 @@ from sqlalchemy import func
 from sqlalchemy.orm import Session
 
 from api.v1.modules.crm.accounts.models import Account
+from api.v1.modules.crm.cases import service as cases_service
+from api.v1.modules.crm.common.folios import next_folio
 from api.v1.modules.crm.quotes.models import Quote, QuoteItem
 from api.v1.modules.ops.shipments.models import Shipment
 
@@ -97,6 +99,15 @@ def create_invoice(db, payload: InvoiceCreate, tenant_id, company_id, user_id=No
     data = payload.model_dump()
     _validate_refs(db, data, tenant_id, company_id)
     obj = Invoice(**data, tenant_id=tenant_id, company_id=company_id, created_by=user_id, updated_by=user_id)
+    # Folio F... auto-generado (mensual) si no viene uno explícito
+    if not obj.reference:
+        obj.reference = next_folio(db, tenant_id, company_id, "F", None, with_direction=False)
+    # Expediente heredado del embarque (si la factura se genera de uno)
+    if obj.shipment_id and not obj.case_id:
+        sh = db.query(Shipment).filter(Shipment.id == obj.shipment_id).first()
+        if sh:
+            obj.case_id = sh.case_id
+    cases_service.advance_stage(db, obj.case_id, "facturacion")
     db.add(obj)
     db.flush()
     _recompute(db, obj)
@@ -310,6 +321,7 @@ def generate_from_shipment(db, shipment_id, tenant_id, company_id, user_id=None)
 
     invoice = Invoice(
         reference=shipment.reference,
+        case_id=shipment.case_id,
         shipment_id=shipment.id,
         quote_id=shipment.quote_id,
         account_id=shipment.account_id,
@@ -323,6 +335,7 @@ def generate_from_shipment(db, shipment_id, tenant_id, company_id, user_id=None)
     )
     db.add(invoice)
     db.flush()
+    cases_service.advance_stage(db, shipment.case_id, "facturacion")
 
     if quote:
         q_items = db.query(QuoteItem).filter(QuoteItem.quote_id == quote.id, QuoteItem.deleted_at.is_(None)).all()

backend/api/v1/modules/ops/shipments/dto.py

@@ -82,6 +82,7 @@ class ShipmentResponse(ShipmentBase):
     model_config = ConfigDict(from_attributes=True)
 
     id: int
+    case_id: int | None = None
     closed_at: datetime | None = None
     closed_by: str | None = None
     created_by: str | None = None

backend/api/v1/modules/ops/shipments/models.py

@@ -15,6 +15,7 @@ class Shipment(Base, TenantScopedMixin, TimestampMixin):
 
     id: Mapped[int] = mapped_column(Integer, primary_key=True, index=True)
     reference: Mapped[str | None] = mapped_column(String(40), nullable=True, index=True)  # folio de embarque
+    case_id: Mapped[int | None] = mapped_column(Integer, ForeignKey("crm.cases.id"), nullable=True, index=True)  # expediente
     quote_id: Mapped[int | None] = mapped_column(
         Integer, ForeignKey("crm.quotes.id"), nullable=True, index=True
     )

backend/api/v1/modules/ops/shipments/routes.py

@@ -65,11 +65,14 @@ def create_shipment(
 def create_shipment_from_quote(
     quote_id: int = Query(..., description="Cotización aceptada a liberar"),
     company_id: int = Query(..., description="Company ID"),
+    operation_type: str | None = Query(None, description="Confirma la dirección: importacion | exportacion"),
     current_user: dict = Depends(get_current_user),
     db: Session = Depends(get_core_db),
 ):
     tenant_id = current_user["tenant_id"]
-    return service.create_shipment_from_quote(db, quote_id, tenant_id, company_id, _user_id(current_user))
+    return service.create_shipment_from_quote(
+        db, quote_id, tenant_id, company_id, _user_id(current_user), operation_type=operation_type
+    )
 
 
 @router.post("/shipments/{shipment_id}/reschedule", response_model=ShipmentResponse)

backend/api/v1/modules/ops/shipments/service.py

@@ -5,10 +5,15 @@ from sqlalchemy import func
 from sqlalchemy.orm import Session
 
 from api.v1.modules.crm.accounts.models import Account
+from api.v1.modules.crm.cases import service as cases_service
+from api.v1.modules.crm.common.folios import next_folio
 from api.v1.modules.crm.quotes.models import Quote
 from api.v1.modules.crm.service_requests.models import ServiceRequest
 from api.v1.modules.crm.suppliers.models import Supplier
 
+# Direcciones válidas de la operación (para validar y sembrar hitos).
+_OPERATION_TYPES = ("importacion", "exportacion")
+
 from .dto import (
     ShipmentCloseInput,
     ShipmentCreate,
@@ -173,9 +178,20 @@ def delete_shipment(db: Session, shipment_id: int, tenant_id: int, company_id: i
 
 
 def create_shipment_from_quote(
-    db: Session, quote_id: int, tenant_id: int, company_id: int, user_id: str | None = None
+    db: Session, quote_id: int, tenant_id: int, company_id: int, user_id: str | None = None,
+    operation_type: str | None = None,
 ) -> Shipment:
-    """Liberar a Operaciones: crea el embarque a partir de una cotización aceptada."""
+    """Liberar a Operaciones: crea el embarque a partir de una cotización aceptada.
+
+    La dirección impo/expo se confirma al liberar (``operation_type``) y, si no se
+    envía, se hereda de la solicitud. Con la dirección resuelta se genera el folio
+    ``OP...`` y se siembran automáticamente los hitos del proceso (Diagramas 2 y 3).
+    """
+    if operation_type is not None and operation_type not in _OPERATION_TYPES:
+        raise HTTPException(
+            status_code=status.HTTP_422_UNPROCESSABLE_ENTITY,
+            detail="Tipo de operación inválido: usa 'importacion' o 'exportacion'",
+        )
     quote = (
         db.query(Quote)
         .filter(
@@ -198,12 +214,16 @@ def create_shipment_from_quote(
     if quote.service_request_id:
         sr = db.query(ServiceRequest).filter(ServiceRequest.id == quote.service_request_id).first()
 
+    # La dirección enviada al liberar manda; si no viene, se hereda de la solicitud
+    resolved = operation_type or (sr.operation_type if sr else None)
+
     shipment = Shipment(
-        reference=quote.reference,
+        reference=next_folio(db, tenant_id, company_id, "OP", resolved),
+        case_id=quote.case_id,
         quote_id=quote.id,
         service_request_id=quote.service_request_id,
         account_id=quote.account_id,
-        operation_type=sr.operation_type if sr else None,
+        operation_type=resolved,
         transport_mode=sr.transport_mode if sr else None,
         service_type=sr.service_type if sr else None,
         incoterm=sr.incoterm if sr else None,
@@ -220,6 +240,14 @@ def create_shipment_from_quote(
     db.add(shipment)
     if sr:
         sr.status = "liberada"
+    cases_service.advance_stage(db, quote.case_id, "operacion")
+    db.flush()
+    # Siembra automática de hitos si ya se conoce la dirección de la operación
+    for position, (event_type, title, kind) in enumerate(_DEFAULT_MILESTONES.get(resolved or "", [])):
+        db.add(ShipmentEvent(
+            shipment_id=shipment.id, event_type=event_type, title=title, kind=kind,
+            status="pendiente", position=position, tenant_id=tenant_id, company_id=company_id,
+        ))
     db.commit()
     db.refresh(shipment)
     return shipment